Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"It's user friendly and has what you need"
5/5
What do you like best about 8am CasePeer?

I have worked with multiple legal case management platforms over the years, and Casepeer is my favorite. The interface is simple to navigate and understand (you don't need multiple training sessions to figure out where things are or how to look something up), and it's easy on the eyes. The calendar and task system are simple yet do what you need. Customer support is always responsive- same day and addresses any issues or questions. There were no issues in implementing the system and integrating everything over from our prior system was not bad.

I like how it has features for the trust accounting in addition to simple search features and ability to run various reports. There are platforms out there which are much more comprehensive, but you almost need a degree to learn how to use them. There is a point where things become overly complicated and it's not necessary. I personally think Casepeer has a good balance. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

Some platforms are integrating AI into their software to assist with searches as well as analyzing data/reports and for summarizing the client's injuries. I would like to see something like that offered by Casepeer. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Excellent Organization That Keeps Everything on Track"
4.5/5
What do you like best about 8am CasePeer?

The organization is very good! I also like the text communication and email attachment to send photos and document directly to casepeer. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

Sometimes text has glitches where we don’t receive text or photos.

The medical tab section being hard to overlook the full facilities without scrolling. Also when updating medical information of treatment it kicks back to the top section and then need to find clinic again.

Doesn’t have a section for beneficiaries. Review collected by and hosted on G2.com.

Antonio B.
AB
Antonio B.
Attorney
Small-Business (50 or fewer emp.)
"Easy to Use for Keeping Daily Tasks on Track"
5/5
What do you like best about 8am CasePeer?

It is easy to use and keep track of daily tasks. I use it all day long. It is easy to train individuals on using the platform. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

Wish the calendar function was more integrated. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Super Organized and Easy to Manage"
5/5
What do you like best about 8am CasePeer?

Super organized, not hard to use. Easy to manage Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

Not much to say if I don't like it in my opinion it's great Review collected by and hosted on G2.com.

Tania A.
TA
Tania A.
Paralegal
Mid-Market (51-1000 emp.)
"Easy to Use"
4.5/5
What do you like best about 8am CasePeer?

Case peer is easy to use and understand. First time using case peer and no complains. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

Since I have used it has crashed about 3 times. Review collected by and hosted on G2.com.

thelma a.
TA
thelma a.
ADMINISTRATIVE LEGAL ASSISTANT
Small-Business (50 or fewer emp.)
"Overall Helpful"
5/5
What do you like best about 8am CasePeer?

HELPS DECREASE WORK LOAD MAKES WORK EASEAR Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

I DON'T LIKE THAT A NEW ACCOUNT OR CLIENT HAS TO BE ENTERED TO SEND THE E-SIGNATURE

CLIENTS NEED TO SIGN BEFORE THEY CAN BE ENTERED IN THE DATA BASE

ALSO YOU CANNOT SEND E-SIGNATURE TO DIFFERENT PEOPLE ON THE SAME EMAIL HAS TO BE INDIVIDUALLY AND THAT'S TIME CONSUMING. Review collected by and hosted on G2.com.

Ariana M.
AM
Ariana M.
Legal Assistant
Mid-Market (51-1000 emp.)
"Very Helpful for Keeping Track of Cases and tasks"
5/5
What do you like best about 8am CasePeer?

Very helpful to keep track of cases. I can see a list of my tasks. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

I would like to have automated reminders to clients Review collected by and hosted on G2.com.

Nancy C.
NC
Nancy C.
Case manager
Small-Business (50 or fewer emp.)
"All-in-One Information Hub That Simplifies Case Management"
4/5
What do you like best about 8am CasePeer?

Adding and having all the information in one place. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

wished the text messages had the emoji icons, and also being able to text other people in the same case. Wished there was an email thread like filevine so we don't have to be going back and forth with gmail. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Everything I Need for a Case in One Convenient Place"
4/5
What do you like best about 8am CasePeer?

I can find everything I need regarding a case in one convenient place. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

The text messages between us and clients do not automatically go into case notes, so I have to look in two places when reviewing a file. Review collected by and hosted on G2.com.

Emmuna v.
EV
Emmuna v.
Vendor Manager
Mid-Market (51-1000 emp.)
"Smooth, Friendly Analytics with Great Reporting and Productivity Tracking"
5/5
What do you like best about 8am CasePeer?

Really friendly and analytical, with great report creation and productivity tracking. The overall experience feels smooth and helpful, especially when I need clear insights and an easy way to stay on top of my work. Review collected by and hosted on G2.com.

What do you dislike about 8am CasePeer?

The productivity report is too simple. It would be more helpful if it included something like time stamping. Review collected by and hosted on G2.com.