I find 8am CasePeer easy to use, and I think it's one of the most advanced legal assistance platforms. I like having several folders on the left-hand side for both litigating and pre-litigation cases because it keeps me organized. The initial setup was easy, which was a nice start. Review collected by and hosted on G2.com.

I don't like the speed and how things get duplicated in the file when you cc the email for the CasePeer link. I would like to prevent duplicate files when cc'ing CasePeer. Review collected by and hosted on G2.com.

I like the plethora of options for managing a case. Especially the texting available for clients which we didn't have with our previous software platform. Review collected by and hosted on G2.com.

The AI assistant has been very helpful when answering questions, but if I had a complaint it would be that there are so many options it can be overwhelming trying to learn all of it. Review collected by and hosted on G2.com.

I like the ability to see information quickly in an easy to read and understand format. Review collected by and hosted on G2.com.

I get way too many emails for things - I end up deleting them which is time consuming and annoying. Review collected by and hosted on G2.com.

It is simple to use and set up. Compared to other softwares, there isn’t as much back-and-forth needed with customer service, which I appreciate. I also like that intake and file management are all in one place, so there’s no need to purchase additional "add-ons". We’re just getting started with CasePeer, and so far the data migration process seems straightforward and easy. Review collected by and hosted on G2.com.

Not as customizable as I had hoped. I'd like to be able to customize the built in intake forms, without having to use custom fields, and remove some litigation features (since our Law Office does not litigate). Review collected by and hosted on G2.com.

I utilize 8am CasePeer in my role as an Office Assistant for a Personal Injury Law Firm and find it very user-friendly and efficient. It helps me by storing data and making it easier to locate the necessary information to complete my daily tasks. The initial setup was straightforward, which was a relief. Review collected by and hosted on G2.com.

N/A presently Review collected by and hosted on G2.com.

File management in one place and ease of establishment of cases. Review collected by and hosted on G2.com.

Since 8am took over the platform from CasePeer , Dropbox has not worked. We have to have this feature for the security of our clients and their information and they can't seem to get it to work. Review collected by and hosted on G2.com.

It makes my job easier to track my information Review collected by and hosted on G2.com.

It can sometimes be slow and it is not my internet Review collected by and hosted on G2.com.

A couple of the features I'm exited about is the texting to our clients through this application and second is that you are able to CC: a particular account on any email communication and it goes right into the program. Review collected by and hosted on G2.com.

That when you need to transfer multiple people (parties) to a case it only accepts one as the main contact - makes it difficult to search when one of them calls for status. Also dislike that you cannot delete the duplicated contacts. Review collected by and hosted on G2.com.

Very user-friendly. Clear categories that help organize each file. Review collected by and hosted on G2.com.

If one singular client texts 10 times, then I have 10 notifications in my text bar, which clutters it. Review collected by and hosted on G2.com.

They have upgraded some of the fields and capabilities within CasePeer making it easier to navigate through cases and tasks I need to accomplish. Review collected by and hosted on G2.com.

The calendar isnt always easy to enter dates and sometimes you cant edit the event when added. Also, making custom case status fields would be nice for things we deal with just specifically for our office. Review collected by and hosted on G2.com.