---
title: 8am CasePeer Reviews
meta_title: '8am CasePeer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how 8am CasePeer works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 190
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# 8am CasePeer Reviews
**Vendor:** 8am  
**Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 190
## About 8am CasePeer
8am CasePeer is the #1 rated case management platform built for personal injury law firms. Supercharge your law firm with a cloud-based plaintiffs&#39; practice management solution. With cases and reporting accessible anywhere, anytime, you can execute on outcomes like never before. CasePeer provides you with the case and practice management tools that allow you to focus on what matters most -- your clients.



## 8am CasePeer Pros & Cons
**What users like:**

- Users find **8am CasePeer easy to use and set up** , streamlining processes and improving overall productivity effortlessly. (18 reviews)
- Users value the **flexible case management options** in 8am CasePeer, enhancing efficiency and client communication significantly. (13 reviews)
- Users value the **effective communication options** in 8am CasePeer, including texting and seamless email integration. (8 reviews)
- Users value the **efficiency** of 8am CasePeer, noting its ability to streamline and organize essential information effectively. (8 reviews)
- Users value the **efficient task management** in CasePeer, making tracking and reporting easy and seamless. (7 reviews)
- Tracking (7 reviews)
- Organization (6 reviews)
- Centralization (5 reviews)
- Users value the **helpful customer support** in 8am CasePeer, appreciating its simplicity and effectiveness. (5 reviews)
- Users value the **easy access** to all important case information, enhancing client communication and overall efficiency. (5 reviews)

**What users dislike:**

- Users express frustration over **missing features** like task auto-generation, mass texting, and Dropbox integration, impacting usability. (10 reviews)
- Users face **functionality issues** with 8am CasePeer, complicating file management and hindering their workflow significantly. (6 reviews)
- Users experience challenges with **document management** , particularly in folder creation and organization, hindering efficient case handling. (5 reviews)
- Users experience **messaging issues** with 8am CasePeer, including cluttered notifications and lack of mass texting capabilities. (5 reviews)
- Users find the **texting issues** frustrating due to cluttered notifications and lack of essential features like mass texting. (5 reviews)
- Lack of Customization (4 reviews)
- Limited Customization (4 reviews)
- Software Bugs (4 reviews)
- Users find **usability issues** with 8am CasePeer, citing outdated design and limitations in contact management and reporting. (4 reviews)
- Visibility Issues (4 reviews)

## 8am CasePeer Reviews
  ### 1. great service and fits all my needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** george a. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about 8am CasePeer?**

texting, it has allowed me to communicate with clients on a regular basis

**What do you dislike about 8am CasePeer?**

migration of files (more of a ME issue than program issue)

**What problems is 8am CasePeer solving and how is that benefiting you?**

client contact and client control

  ### 2. All the features are very useful in monitoring and updating client's case status.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clare M. | Legal Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about 8am CasePeer?**

The one where it allows us to put in running bills for every provider. It gives us an idea of where the client is - policy limit wise.

**What do you dislike about 8am CasePeer?**

It doesn'tt allow us to filter client list health providers by policy limit.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Being able to put in specific lien holders for specific health providers. and the features that allows us to CP tag any employee the case status is intended for.

  ### 3. Lifesaver for my firm

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron H. | Trial Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I started my law firm in January 2020, just before the worldwide shut down for the COVID-19 outbreak.  Being able to access my files from anywhere, allowed my firm to not only survive, but thrive.

**What do you dislike about 8am CasePeer?**

I wish that they had a separate mobile app that was more user-friendly, as opposed to a mobile web-based browser login.  It makes it much more challenging to access CasePeer on my cellphone.

**What problems is 8am CasePeer solving and how is that benefiting you?**

I can keep all of my files in one location, which keeps my staff and me more organized.  I have realized that by using CasePeer, it saves me a lot of time, when taking a call or an email.  I have the information right at my fingertips.

  ### 4. Satisfied Customer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenny K. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about 8am CasePeer?**

I like that it has ever component that I need from a litigation file, to financial management, to detailed case reports and more

**What do you dislike about 8am CasePeer?**

Uploading forms to fit the system can be a little tricky, the coding that needs to be in the forms I mean.

**What problems is 8am CasePeer solving and how is that benefiting you?**

It seems to constantly be updating with new features specified for what our firm does and needs.

  ### 5. Very reliable and easy to utilize

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about 8am CasePeer?**

It allows for our whole team to access files at the same time, nothing goes unnoticed and we are able to stay up to date on tasks

**What do you dislike about 8am CasePeer?**

It sometimes lags or goes down, not often but when it does it halts our work

**What problems is 8am CasePeer solving and how is that benefiting you?**

It allows us to all be able to work collaboratively, we can all see each other's notes

  ### 6. CASEpeer is a must have for the plaintiff's attorney.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about 8am CasePeer?**

CASEpeer's task management, intake and client communication tools are top notch. We use them on a daily basis.  Our clients love the text feature. The CASEpeer team is constaly updating and improving the product.

**What do you dislike about 8am CasePeer?**

I haven't found anything I dislike.  The few times I've had suggestions I've made them and many have been incorporated into updates.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Task management and staying on top of active cases are what I find I most benefit from.

  ### 7. Very happy with the capabilities of CP and the fact that it is made just for PI Attorneys!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about 8am CasePeer?**

Having all of your client information at your fingertips and being able to generate reports. It makes it easy to stay on top of everything.

**What do you dislike about 8am CasePeer?**

There are just a few small things here and there that come up but they make it easy to contact their support team and provide feedback.

**What problems is 8am CasePeer solving and how is that benefiting you?**

It solves the problem of knowing what is going on with all of your cases at any given time. It is very thorough and powerful software if you utilize it to the max, and will help you manage any size PI law firm.

  ### 8. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about 8am CasePeer?**

I can access Casepeer from anywhere; the way it is set up its easy to use especially with someone who has no training

**What do you dislike about 8am CasePeer?**

There's really nothing i don't like about it

**What problems is 8am CasePeer solving and how is that benefiting you?**

having been able to connect with clients a lot easier and quicker through their text message capability

  ### 9. All of the information you need at your fingertips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debra P. | Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about 8am CasePeer?**

Templates are by far my favorite part of CASEpeer. We can easily populate letters to insurers, health care providers, etc.

**What do you dislike about 8am CasePeer?**

I wish that it were easier to track specific dates of service within the Medical Providers tab.

**What problems is 8am CasePeer solving and how is that benefiting you?**

It helps our firm stay on the same page and reduces unnecessary communication.

  ### 10. Best system we've used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about 8am CasePeer?**

Casepeer is so easy to use. The layout is great and help is always avaliable when needed.

**What do you dislike about 8am CasePeer?**

The things that i dislike about casepeer is sometimes its buggy.

**What problems is 8am CasePeer solving and how is that benefiting you?**

casepeer is constantly putting out new versions that solve the bugs.

  ### 11. Fantastic Program, easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara B. | case manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about 8am CasePeer?**

to firms who are looking for a quick way to get every case organized,

**What do you dislike about 8am CasePeer?**

AM not able to download certain information

**What problems is 8am CasePeer solving and how is that benefiting you?**

Getting notified once we refer cased out that SOL will expire soon

  ### 12. Organized and Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about 8am CasePeer?**

I love that you can put in all the parties. I also love all the organized tabs and how you can get a client to text you photos and you can receive and even dowload them all.

**What do you dislike about 8am CasePeer?**

I dont have anything honestly to dislike about it.

**What problems is 8am CasePeer solving and how is that benefiting you?**

I don't see any problems of the moment. Sometimes the connectivity can be a bit much but usually it's always on the ready.

  ### 13. Great Software for law offices!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jazmine J. | Law Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about 8am CasePeer?**

I like the set up of Casepeer. It is very easy to navigate!

**What do you dislike about 8am CasePeer?**

You cannot change the designations or add/delete categories.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Keeping track of all your clients in one easy program.

  ### 14. User friendly! Helps make the job easy and organized as possible

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kailey P. | legal assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about 8am CasePeer?**

I like it for keeping a case organized and up to date

**What do you dislike about 8am CasePeer?**

none i can think of, everything works great

**What problems is 8am CasePeer solving and how is that benefiting you?**

keeps everything organized and everyone on the team on the same page

  ### 15. Love using CASEpeer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernadet B. | Lawyer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about 8am CasePeer?**

Templates! made my life so easy. I love creating documents with CASEpeer.

**What do you dislike about 8am CasePeer?**

Ther litigation tab needs more improvement.

**What problems is 8am CasePeer solving and how is that benefiting you?**

It will make the life easier.

  ### 16. Clean, Organized and Intuitive Interface with Useful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa D. | S, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I love the feature where each case has a case-specific email address. Being able to BBC the case file on important emails and having CasePeer automatically put it into the notes section is SO USEFUL for tracking case updates!

**What do you dislike about 8am CasePeer?**

I wish the notes section was a little easier to read (it's just a small narrow column on the right-hand side, it would be better to have it in a different place where it was easier to scroll through.

**Recommendations to others considering 8am CasePeer:**

It's an excellent interface for legal Case Management, with some nice features. I highly recommend it to other law firms. Plus, the customer support team is truly wonderful.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Staying updated on my cases, seeing all my cases in one place and being able to see which cases need my attention. The reports section is extremely helpful in viewing all that. It also helps with our team meetings when we go over all our cases.

  ### 17. Love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joan T. | Settlement Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about 8am CasePeer?**

it's easy to use, all the info i need is right on each client's home page. i like the merge document feature a LOT

**What do you dislike about 8am CasePeer?**

no checklist to let me know when a record or bill should be here.

**What problems is 8am CasePeer solving and how is that benefiting you?**

i don' t normally have any problems with managing my cases.

  ### 18. Great online case management system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adrian G. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about 8am CasePeer?**

Document templates with autofill. I really enjoy creating templates for as many documents as I can. This really speeds the creation of documents and saves me so much time.

**What do you dislike about 8am CasePeer?**

They have text to client feature that we havent tried yet, but I still have my fingers crossed for a ZipWhip integration. P.S. They do have great interactions currently.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Casepeer is a real timesaver. I love that it is cloud based and I can access it anywhere. I don't use the Casepeer phone app, unless I'm just looking for the status category of a client or their phone number. On my phone I do use a password manager, click the casepeer icon, auto opens Casepeer in Webpage format and use it like that to get more specific client/case information like if I was sitting in front of my computer.

  ### 19. CASEPEER REVIEW BY USER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily C. | case manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I like how user friendly case peer is - it is easy to navigate and upload information.  I like how the notes now disappear if they are a certain length so they do not take up too much space and so you can see more

**What do you dislike about 8am CasePeer?**

I wish there was an addition of 'cousin' for emergency contact - I find I have to use 'friend' as there is no cousin option.  Also, I dislike how when you upload multiple photos casepeer creates a note for each which takes up a lot of unncessary space.

**What problems is 8am CasePeer solving and how is that benefiting you?**

I learned how to upload photos and make them key photos so you can see it on the clients home page and be able to recognize the case easier and jog your memory.

  ### 20. Lifesaver for Busy PI Firms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candice H. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Casepeer makes my life so much easier by keeping everything under one tab for each category of the case. The task management feature ensures that I never forget a crucial upcoming task, and allows easy delegation of tasks to other team members with no question to who the task belongs to.  The text feature allows for easy communication with our clients with the push of a button. I highly recommend Casepeer!

**What do you dislike about 8am CasePeer?**

I have not found anything that I am displeased with. This software was well thought out!

**What problems is 8am CasePeer solving and how is that benefiting you?**

I normally had an issue with prioritizing tasks with the caseload that I have, and with Casepeer, it only takes one second to do this! My productivity has increased by at least 80%.

  ### 21. Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about 8am CasePeer?**

Casepeer is a tool that allows me to handle 100's of cases at a time. Without Casepeer my productivity would be down, and I would not be able to handle that kind of volume as the firms sole case manager.

**What do you dislike about 8am CasePeer?**

If I had to pick one thing to dislike about Casepeer it would be the fact that when you text message a client it no longer shows up in the notes section like it previously did.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Casepeer solves all problems! Again, without this platform, it would be very hard to stay organized and on top of the 100's of cases I handle alone for our firm.

  ### 22. Multiple Features that support Personal Injury

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I love that you can send any email to your CASEPeer notes. You can text a client via the website. For Personal Injury, the Medical Treatment tab is a great tool showing you the total meds to date and also itemized by provider. The Insurance sections allow for you to put multiple adjusters with their assigned roles and add counsel for defendants. There is also a custom tab so you can add any items missing for your personal intake/records. The settlement tab is super useful for keeping track of demands and offers and seeing how payment providers and running costs can change the net settlement for the client. It's also really nice that there are SEPERATE TABS for health insurance liens, attorney liens, AND miscellaneous liens. Updating the lien tabs will reflect upon the settlement tab. There are many other similar features within CASEpeer that are also helpful, but these are my favorite!

**What do you dislike about 8am CasePeer?**

Cons: I wish there was an easier way to pull up contacts, and I wish there was a way to track all communications with that contact. instead, you'll have to go to any case for that contact and search through notes by keyword.
If you have any updates on tasks, you have the update the task description, rather than being able to make multiple notes within a task.

**Recommendations to others considering 8am CasePeer:**

Overall, CASEpeer has made my firm's work easier. We have used other platforms and products before, but CASEpeer is the strongest. Transitioning to CASEpeer was very easy as their user interface is very intuitive. CASEpeer'S support team is also easy to get ahold of with any questions. CASEpeer often has webinars to help their customers with features. It's awesome that they engage with their consumers to optimize their product, Casepeer takes user suggestions to heart and have been developing and releasing additional options based off of user suggestions as time goes on. It's a great product that keeps getting better

**What problems is 8am CasePeer solving and how is that benefiting you?**

If you keep CASEpeer up to date as soon as you get new data, the program will be MORE efficient for you down the road, especially when it comes time to demand writing, litigation, and settlement.

  ### 23. Super Intuitive Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I have used/tried several different case management software programs throughout my years in PI. Casepeer is the most intuative, helpful, all-encompassing I have ever seen. It takes the stress out of every interaction with clients, providers and insurances. It empowers you and your team to focus on helping clients.

**What do you dislike about 8am CasePeer?**

There isn't a ton to dislike. I would say the only disappointment I have had with the software is its mobile app leaves a lot of desktop tools out that I rely on, but I do not think that is a huge issue as most of our staff doesn't need 24/7 mobile access.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Being able to set and assign individual follow-ups seamlessly case-by-case has been a game-changer for our practice. I no longer need to worry if myself or my staff neglect cases because I can use the software to watch cases progress in real-time.

  ### 24. Best decision we made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karin C. | Paralegal/Case Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

We switched to CASEPeer earlier this year and it was the best decision we ever made.  We love how simple CASEPeer has made our day to day operation of our personal injury firm.

**What do you dislike about 8am CasePeer?**

Layout and having to scrol to the right to see notes.  Not being able to see images in notes. Emails save to notes and you cannot open up emails directly from the notes to reply to an email that came in.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Our leads have some functions they are working with CASEpeer to resolve such as the email, notes, etc.

  ### 25. Great, a little overpriced.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about 8am CasePeer?**

Notes, cc email feature, text client feater, assigning tasks and directed notes.

**What do you dislike about 8am CasePeer?**

A bit overpriced, photo uploads have been giving us issues lately where the photo previews don't show up, forcing us to download the pictures each time just to see them.

**Recommendations to others considering 8am CasePeer:**

Use it!

**What problems is 8am CasePeer solving and how is that benefiting you?**

Lack of knowledge on any given file is a thing of the past as notes keep us up to date. Assigning tasks, including to ourselves, is very helpful.

  ### 26. Over 4 years of organizing my processes and system and keeps getting better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zachary H. | Personal Injury Lawyer | Trial Attorney , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Out of the box, ready to go with very little setup.

**What do you dislike about 8am CasePeer?**

Client portal - would be nice to have more features like sharing case status, update videos, etc automatically.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Tracking settlements, case age, amount of notes, productivity of employees.  I could go on.  The reports are super insightful for planning and running a law firm.

  ### 27. Very satisfied and happy with everything casepeer has to offer.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Client communication features. The notes and keyword searches. Appreciate the task feature and task prioritization. The calendaring system is a great add on. It has a lot more features compared to what I have used in the past.

**What do you dislike about 8am CasePeer?**

Overwhelming amount of messages from texting feature and message notifications. Sometimes opening new files can be slow. I would like to see more customized options.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Casepeer has helped with the calendaring system. The technical support team has been very helpful. I find that I am more productive with what casepeer has to offer.

  ### 28. Intuitive and clean design, organized layout, excellent experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Casepeer generates documents and auto-fills index information, which not only saves time but also improves accuracy. Case peer also updates regularly and offers constant chat-support, which is incredibly helpful.

**What do you dislike about 8am CasePeer?**

The medical providers' tab has sections for medical bills and medical records, which is great but does not have sections for radiology or ER physician bills. Additionally, the property damage section allows a lot of information to be inputted in an organized way but does not have a convenient way to describe specific vehicle damage or list the number of passengers in each vehicle.

**What problems is 8am CasePeer solving and how is that benefiting you?**

The greatest benefit to CASEpeer is that it promotes motion within cases. It quickly identifies information that needs to be obtained within cases, and it makes ordering records and bills very satisfying and clear.

  ### 29. Very user friendly and helps keep your cases organized.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about 8am CasePeer?**

Calendering system is really helpful.  Allows you to keep all important dates in one area.

**What do you dislike about 8am CasePeer?**

Nothing. I cannot think of anything that I dislike about CASEPeer

**What problems is 8am CasePeer solving and how is that benefiting you?**

Keeping cases organized, including health care providers.  Makes it simple to negotiate liens

  ### 30. Plaintiff Friendly Case Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sasha C. | Firm Administrator/Senior Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

The fact it is cloud based and has an app is wonderful!

**What do you dislike about 8am CasePeer?**

Can't mass select items to delete or edit.

**What problems is 8am CasePeer solving and how is that benefiting you?**

We use it often to make notes and have access to client information. These, along with assigning and keeping track of tasks, are the best benefits.

  ### 31. Great software, simple, Easy, Perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M. | Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

I love how easy and user-friendly it is. They keep it simple and have everything you need on a legal CM software.

**What do you dislike about 8am CasePeer?**

It could be more 21st century, quicker updates, more live-time feautures.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Just so easy to keep track of all info easily and conviniently.

  ### 32. A+ Customer Service from Day 1 that hasn't ended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

The Client Success team and Help Center have been amazing.  We switched to CASEpeer almost one year ago, and the level of customer service has remained unmatched since day one.

**What do you dislike about 8am CasePeer?**

I honestly can't think of a thing we dislike.  CASEpeer has been 100% receptive to feedback and has continued to make upgrades that make the software better than we could have ever imagined.

**What problems is 8am CasePeer solving and how is that benefiting you?**

CASEpeer has helped us streamline processes and maximize productivity.  The reporting capabilities and automatization abilities are outstanding.

  ### 33. Great case management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren W. | L, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about 8am CasePeer?**

It is very user-friendly and helps keep everything organized.

**What do you dislike about 8am CasePeer?**

The litigation tab is not as useful as I need it to be.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Helps keep everything organized within the case.

  ### 34. Game-changing difference.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

The document management portion has been most helpful for our firm. Communication with clients has also improved dramatically. The text to client and note features are awesome.

**What do you dislike about 8am CasePeer?**

I wish the text-to-client feature would appear in the notes section like it did in the beginning.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Case management has improved dramatically because accross-the-firm communication and recordkeeping help keep track of each case and the progress that needs to still be made on each case.

  ### 35. Perfect Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Everything is labeled by categories and makes it easy to find what you are looking for.

**What do you dislike about 8am CasePeer?**

The home page for a client doesn't have ALL the essential information.

**What problems is 8am CasePeer solving and how is that benefiting you?**

I no longer have to scroll endlessly to find a client's number. I also don't have to spend a lot of time looking for previous conversations in the notes tab.

  ### 36. Its user friendly and super helpful to keep track of everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

The texting feature to text my clients and the SOL reminders sent to my email

**What do you dislike about 8am CasePeer?**

How the notifications dont disappear after i view them, i have to "clear all"

**What problems is 8am CasePeer solving and how is that benefiting you?**

our biggest problem is keeping track of tasks on cases. Having casepeer makes it so tasks dont get lost in emails and we can follow along better.

  ### 37. Legal Assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

How simple and easy the website is used. Its simplicity allows one to learn quickly and provide clean information.

**What do you dislike about 8am CasePeer?**

There is nothing to dislike yet, I'm delighted with the website.

**What problems is 8am CasePeer solving and how is that benefiting you?**

CASEpeer allows me to work through cases in an organized manner. It helps me stay on top of work with the reminders.

  ### 38. GREAT Program!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about 8am CasePeer?**

I like the ease of use, the document storage and how everything is categorized.

**What do you dislike about 8am CasePeer?**

i don't like that it's a bit difficult to find a note.

**What problems is 8am CasePeer solving and how is that benefiting you?**

i like how easy it is to share documents and notes to companion files the most!

  ### 39. Casepeer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about 8am CasePeer?**

Very easy to use and makes clients communcation easier.

**What do you dislike about 8am CasePeer?**

Being able to tailor it to your firm is still a work in progress.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Using all of casepeer currently working on creating new templates.

  ### 40. CasePeer helped take my firm to the next level of organization and productivity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about 8am CasePeer?**

Easy to use features and very responsive team regarding new features and problem solving.

**What do you dislike about 8am CasePeer?**

No real downsides to using it.  Interface could use a little more professional touch.

**What problems is 8am CasePeer solving and how is that benefiting you?**

Organizing our docket and improved productivity.


## 8am CasePeer Discussions
  - [What is CASEpeer used for?](https://www.g2.com/discussions/what-is-casepeer-used-for) - 1 comment

- [View 8am CasePeer pricing details and edition comparison](https://www.g2.com/products/8am-casepeer/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-31+04%3A37%3A58+-0500&secure%5Bsession_id%5D=c008a168-9c4d-469d-a004-198e6d05847d&secure%5Btoken%5D=19ebf2e4b05ceab9ce571731030b3e75c1a4a3365ef9ac033a75da16fbed4474&format=llm_user)
## 8am CasePeer Integrations
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Case Status](https://www.g2.com/products/case-status/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews)
  - [Filevine](https://www.g2.com/products/filevine/reviews)
  - [Hona](https://www.g2.com/products/hona/reviews)
  - [Lead Docket](https://www.g2.com/products/lead-docket/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)

## 8am CasePeer Features
**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility

**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility
- Contact Management

**Sales Force Automation - Legal CRM**
- Task Management
- Contract Management
- Quote and Order Management

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Platform Additional Functionality - Legal CRM**
- Automation
- Messaging
- Dashboard
- Cloud

**Time & Billing**
- Time Tracking
- Payments
- Billing

**Marketing Automation - Legal CRM**
- Lead Management
- Marketing Analytics

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Support - Legal CRM**
- Support Analytics
- Customer Portal
- Case Management

**Agentic AI - Legal Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Reporting and Analytics - Legal CRM**
- Reporting

**Agentic AI - Legal CRM**
- Cross-system Integration
- Natural Language Interaction

## Top 8am CasePeer Alternatives
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