I find 800.com to be very robust with a nice and simple platform online. I never have any problems with voice quality or dropped calls. It's very user-friendly and offers a lot of options at a great price. It's also really easy to set up for different sales team members through extensions, voicemails, automations, missed calls, and appointments. The customer support is excellent and very quick to respond, usually getting back to me within 24 hours if I need help. Review collected by and hosted on G2.com.

I think 800.com could really use more integration with different platforms. There are a couple other software I use, and I always see the main three, like RingCentral or Lightspeed. If there were some more integrations with different platforms where I could have everything in one, that would be excellent. There's no integration with my CRM, and that's something I wish it had. Review collected by and hosted on G2.com.

The platform is easy to use, with an intuitive mobile app, and it has worked smoothly without any issues so far. The pricing also feels very reasonable, especially for an unlimited toll-free service. Support resources and documentation are clear and straightforward, making them easy to understand. Review collected by and hosted on G2.com.

So far I have no complaints about the service. Everything works great! Review collected by and hosted on G2.com.

It gives me a professional phone number for my small business, that helps separate my business calls from my personal calls. Review collected by and hosted on G2.com.

I don’t have any major dislikes so far, the only thing would be that it takes a little time to get familiar with all the features, but overall it has been helpful for my small business. Review collected by and hosted on G2.com.

I like that 800.com is easily integratable with other things, and they have an open API. I can pretty much use it in any app that I want, which makes it easy to put all of my apps and programs into one place. The initial setup was relatively easy, moderate I would say. Review collected by and hosted on G2.com.

I find the UI could be improved; it's not easy to use and could be more simple and straightforward. Review collected by and hosted on G2.com.

The most helpful thing about using the 800.com platform is its ease of use and ease of implementation process because they impact the scope of the customers' experience and overall business efficiency. Review collected by and hosted on G2.com.

The least helpful of the 800.com platform relates too removing the noise from the communication process related to attaining the voicemail in written narrative when you can't hear the voicemail through the portal or e-mail. Review collected by and hosted on G2.com.

I find 800.com really useful because it helps me keep track of every single call that I've made and every call that comes in. It gives me all the information regarding voicemails, allowing me to track all those voice mails easily. I appreciate being able to listen back to all the call recordings. This is particularly valuable because there are times when I miss certain things to note down, and having those recordings means I can go back and check what was said, keeping track of everything. The cost-effectiveness of the service also stands out for me. Additionally, the initial setup was very easy. I had set up an onboarding call, but it turned out I didn't need it because I could figure out everything after checking the website a little bit. Review collected by and hosted on G2.com.

For me, since I live in Mexico, I have noticed that the connection between calls aren't as good for other people. For me, I hear them perfectly, but usually for them, there's a little bit of static or I have to set my VPN and set other things to make sure that they can hear me clear. Review collected by and hosted on G2.com.

I like that I get a 800 number for my business to make it more professional, but that the site is easy to use and all calls and texts go directly to my phone and I have always received everything in a timely manner. Review collected by and hosted on G2.com.

So far there is nothing I dislike about this service, I have had an amazing experience so far. Review collected by and hosted on G2.com.

I love that I can choose what type of information I can collect on a caller when I am called. I can get age, location, first name, last name, and company they work for. They also have good analytics. It saves time answering calls and sends me alerts when I am in class and cannot answer my phone. It also organizes my calls and messages, which is very helpful. It takes a lot of the guesswork out of what I might offer the client and helps prevent extra database information from being repeated. It lets me know how long I have interacted with them, gives me ideas on what they think I should do next about the call or message, and lets me know about my interactions with a client. The setup was pretty simple; I just had to add contacts and make a few voice messages and text alerts. Review collected by and hosted on G2.com.

I wish I could get a text about calls I missed or messages I've missed. Review collected by and hosted on G2.com.

I love that 800.com is very easy to use, along with its user interfaces and tools that even small businesses like mine can benefit from. It's been a great advertisement tool as my company can use and redirect our memorable 1-800 number. The initial setup was super easy, which I enjoyed about the process. Additionally, the simplicity works well for us, and the customer support has been great. Review collected by and hosted on G2.com.

All the numbers I was looking to capitalize on were not available. Review collected by and hosted on G2.com.

I have been using 800.com for some time and it does exactly what I need, making it great for business. I like that it's an 800 number and I can forward calls to my personal phone, so I don't need a lot of phones, just one number. The initial setup was very easy and simple. 800.com was our first choice because it was highly recommended. I would give it a 10 and recommend it to anyone who needs a business phone number. Review collected by and hosted on G2.com.

The website could be more updated because you can get lost looking for the number you picked. Review collected by and hosted on G2.com.