--- title: 800.com Reviews meta_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1012 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1012 scale: '5' date_modified: '2026-07-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # 800.com Reviews **Vendor:** 800.com **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 ## About 800.com Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. ## 800.com Pros & Cons **What users like:** - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. (301 reviews) - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. (232 reviews) - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. (168 reviews) - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. (141 reviews) - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. (112 reviews) - Reliability (109 reviews) - Users love the **user-friendly interface** of 800.com, making setup and management incredibly seamless and efficient. (95 reviews) - Users value the **great customer service** and seamless experience that aids in business growth and accessibility. (93 reviews) - Simple (91 reviews) - Affordable (75 reviews) **What users dislike:** - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. (50 reviews) - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. (25 reviews) - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. (25 reviews) - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. (25 reviews) - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. (20 reviews) - Users experience **SMS recognition issues** , limiting effective use of the texting feature with certain companies. (19 reviews) - Limited Integration (18 reviews) - Users find 800.com lacks **essential features** like advanced integrations, call forwarding, and a mobile app for better management. (17 reviews) - Integration Issues (14 reviews) - Limited Options (14 reviews) ## 800.com Reviews ### 1. 800.com: A Game-Changer for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra W. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about 800.com?** I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue. One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service. 800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance. Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business. In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed! **What do you dislike about 800.com?** The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account. **What problems is 800.com solving and how is that benefiting you?** 800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales. ### 2. Custom National Number Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Robert P. | Legal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about 800.com?** 800.com is very user-friendly and allows you to create custom phone numbers, making it possible to have your number spelled out on your social media for better visibility. The platform also simplifies call forwarding, enabling you to receive calls wherever you are and on nearly any device. **What do you dislike about 800.com?** The website layout could be improved and made more user-friendly. However, this is only a minor inconvenience. **What problems is 800.com solving and how is that benefiting you?** It is contributing to brand awareness. While that may not be a problem in itself, 800.com is offering a helpful solution. ### 3. Effortless Call Management with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Erick M. **Reviewed Date:** January 13, 2026 **What do you like best about 800.com?** I like that 800.com offers a lot of options. The more I use it, the more I can see how it makes my calls easier. It helps me get better control of my calls and be more organized. The initial setup was really easy. **What do you dislike about 800.com?** nothing **What problems is 800.com solving and how is that benefiting you?** 800.com helps me take phone calls and manage them with an extension number, giving me better control and organization over my calls. **Official Response from Christina Reynolds:** > Thank you for your positive feedback! We're pleased to hear that 800.com has helped you gain better control and organization over your calls. We're committed to providing robust features to make call management easier for our users. ### 4. Seamless Setup and Smooth Sailing for an Easy 800 Number **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Founder / Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about 800.com?** The sign-up and implementation a new account was seamless. Once everything was up and running, it was smooth sailing from there on! I'd highly recommend to others looking for an easy 800 number for themselves or their business. **What do you dislike about 800.com?** As of this current moment, there isn't anything worth noting. **What problems is 800.com solving and how is that benefiting you?** N/A **Official Response from Christina Reynolds:** > We're thrilled to hear that you had a seamless setup and smooth experience with our 800 number service. Thank you for recommending us to others! ### 5. Perfect for Custom Business Numbers, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Roxanne P. **Reviewed Date:** December 28, 2025 **What do you like best about 800.com?** I like that 800.com is easy to set up and it works good for my business needs. Having a custom phone number with 800.com helps my customers remember my phone number. **What do you dislike about 800.com?** I don't like that my phone number can't be fully hosted by 800.com, so I have to forward it to my cell phone. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for a custom phone number, which helps customers remember my number. It's easy to set up. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with 800.com. We're happy to hear that our service helps your customers remember your phone number! We understand wanting to have your number fully hosted by us, and will take your feedback into consideration if that becomes an option for us :) ### 6. Voicemail and toll free calling made easy **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 800.com?** Having used multiple carriers and different companies for my toll-free numbers I have found that 800.com is the simplest and easiest of all of them. Their interface and everything are so easy to use Their voice messaging their greetings everything on their platform is super easy. I am not a high-tech person, and I really appreciate how easy it is to use their system. Also, the integration into my VAPI platform was super simple. I haven't had a need for customer support but I am sure if its anything like everything else it will be great. I use the system every day **What do you dislike about 800.com?** I havent found anything to dislike about the company or the it always works as it should I never have any technical issues and the billing is straight up and fair **What problems is 800.com solving and how is that benefiting you?** I needed a number that I could use on my platform for forwarding calls at no cost to the caller and I also needed a platform that could send and receive text messages ### 7. Essential Business Tool with Seamless Call Forwarding and Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Paul T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** The website is easy to use. Adding extensions and personalized voicemail options. This is a must have for a business. The call forwarding option works great. **What do you dislike about 800.com?** When a call comes through and you answer it goes through your answering process before it cuts to the caller. **What problems is 800.com solving and how is that benefiting you?** This product helps with keeping our personal phone numbers personal. ### 8. Labeling and Dashboard Features Shine, But Room - I'm thinking... **Rating:** 5.0/5.0 stars **Reviewed by:** Gongor B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about 800.com?** I appreciate the ability to assign a label to a number, as well as having access to the dashboard and tools that make it easier to review and manage everything. **What do you dislike about 800.com?** So far, I haven't come across anything that I'm unhappy with. **What problems is 800.com solving and how is that benefiting you?** It gives my potential clients a sense of confidence and trust in my services. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with the labeling and dashboard features. We're thrilled to hear that they are making it easier for you to manage everything. ### 9. Easy Onboarding, But Needs Major Improvements **Rating:** 1.0/5.0 stars **Reviewed by:** Jesus A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about 800.com?** Easy onboarding process and that it is very accessible **What do you dislike about 800.com?** Lots of bugs, occasionally there are issues that disrupt workflows and issues take time to get fixed. **What problems is 800.com solving and how is that benefiting you?** It is separating my personal phone with my work phone so I can generate more trust with my clients ### 10. Great Partner with Room for Onboarding Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** J Michael F. M. **Reviewed Date:** September 18, 2025 **What do you like best about 800.com?** I really appreciate the partnership with 800.com, especially how they provide a vanity 800 number. It's a great asset for enhancing our brand identity, and our customers easily recognize it. Ease of access is a significant plus, making our interactions smooth and frictionless. **What do you dislike about 800.com?** I found that there were initial problems during the setup with 800.com, which involved slight technical issues. Although reaching out to their support team helped resolve these, it did present some challenges at the start. Additionally, I believe that 800.com could improve by providing a better onboarding session to ease new users into their system. **What problems is 800.com solving and how is that benefiting you?** 800.com provides us with a vanity 800 number, enhancing our brand identity, and is recognized by our customers, offering ease of access. ### 11. HOW CAN ANYONE EVEN COMPETE IS BEYOND ME!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about 800.com?** After exploring multiple virtual phone service providers, I decided to give 800.com a try — and I have to say, I’ve been consistently impressed across the board. From initial onboarding to long-term management, this platform combines effortless usability with responsive, human-centered support in a way that's hard to come by these days. ◆ Ease of Use: Straightforward, Sleek, and Efficient The first thing that stood out was the clean, intuitive interface. Whether you're tech-savvy or not, navigating the dashboard is a breeze. Setting up a toll-free number took less than 10 minutes — no complicated forms, no hidden hoops. You can easily: Choose and activate a number Set up call forwarding or voicemail Access call analytics Create extensions or route calls Everything feels well-organized and built for speed. I particularly appreciate the simplicity of the forwarding features — whether it’s routing calls to my personal cell, a team member, or voicemail, it’s all done in a few clicks. The voicemail transcription is also a time-saver, especially if you're managing multiple calls a day. They even offer SMS support, which was a pleasant surprise, and a huge bonus for client communication. ◆ Customer Support: Actual Humans Who Listen and Solve Now let’s talk about the real MVP: customer service. This is where 800.com shines brightest. I’ve had to reach out a few times — once for a billing clarification and another time for help with porting a number — and every single time I was connected to someone knowledgeable, polite, and genuinely eager to help. No outsourced script-readers or endless ticket loops. It felt like working with a boutique support team that actually knows the platform and cares about your business. They offer support via phone, email, and live chat — and every channel I tried delivered fast, professional results. Bonus points for their follow-up: one rep even checked in via email after resolving my issue, just to make sure things were still working smoothly. ◆ Reliability & Features: Everything You Need, Nothing You Don’t What 800.com does well is avoid overcomplication. You get the tools you need to look and sound like a professional organization — without the bloat that slows down other platforms. Some highlights: Real-time call tracking and history Easy integration with email and mobile Voicemail to text (lifesaver!) Call scheduling and routing rules The platform is reliable, with no service outages or hiccups in my experience. Calls come through clean and clear, and the backend has never glitched or lost any data. ◆ Value: Worth Every Penny 800.com is not the cheapest option — but that’s exactly why it stands out. It’s priced for serious business users who value peace of mind, stellar support, and a platform that just works. And considering the level of service and ease, it’s well worth the investment. You’re not just paying for a number — you’re paying for a brand boost and infrastructure that grows with you. Final Verdict: If you want a virtual phone system that’s dependable, simple to use, and backed by real people who actually respond, 800.com is a top-tier choice. Whether you’re a solopreneur, startup, or scaling team, this platform gives you the polish and functionality to present yourself like a Fortune 500 without the stress or learning curve. Would I recommend it? Without hesitation. **What do you dislike about 800.com?** What do I dislike about 800.com? Honestly? That they don’t have an affiliate program. Because if they did… I could probably retire. I’ve referred so many people to 800.com — friends, clients, business partners, random strangers at Starbucks asking about my call routing — that I’m starting to feel like their unofficial brand ambassador. And why wouldn’t I? The platform is clean, reliable, and dead-simple to use. Their support team could teach a masterclass in customer service. But every time I rave about them, I catch myself thinking: “I really should be earning commission for this level of enthusiasm.” So yeah, if I had to nitpick one thing? It’s that 800.com hasn’t given me a way to monetize my love for them. Until then, I’ll keep spreading the gospel — just with fewer retirement dreams attached. **What problems is 800.com solving and how is that benefiting you?** 800.com solved three major problems for me: professional presence, call management, and communication flexibility — all in one place. ◆ Problem #1: Looking Legit Without a Call Center Before 800.com, giving out my personal number for business felt unprofessional and chaotic. With a toll-free number, my brand immediately looked bigger, more credible, and nationwide — without needing a massive team behind the scenes. ◆ Problem #2: Missed Calls = Missed Money Managing client calls used to be hit-or-miss. Now, I never miss a lead. Calls are routed where I want, voicemails are transcribed and emailed instantly, and I can manage everything from my laptop or phone. It’s like having a personal receptionist, minus the overhead. ◆ Problem #3: Communication That Works Around Me Whether I’m in the office, on a plane, or at the gym — 800.com makes it easy to stay connected or stay silent when needed. I can schedule call hours, forward to team members, or go straight to voicemail during focus time. Total control without complexity. ### 12. Easy to use and accurate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about 800.com?** Our company has been using 800.com for a while now. It it super easy to set up numbers and integrate them with our current system. We use it mainly for tracking purposes in our marketing. The customer support is very great. We highly recommend this service. **What do you dislike about 800.com?** There is nothing I dislike about 800.com. I would like if the system would offer me suggestions close to my search for available vanity numbers. **What problems is 800.com solving and how is that benefiting you?** Tracking calls and knowing from which marketing campaign they are coming from. ### 13. Very Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie G. | Emotional Intelligence Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 800.com?** It is really convenient for me to have an 800 number because I live abroad and this allows my family and friends to stay connected without the long distance charges. It is easy to use. **What do you dislike about 800.com?** I don't have anything negative to say about 800.com. **What problems is 800.com solving and how is that benefiting you?** I live abroad and it allows my family and friends to connect to me without the long distance charges. Plus it also is great to have so that I don't have to give out my personal number for anyone. ### 14. So far, so good! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about 800.com?** The initial setup was easy. I was able to obtain a number and set up a plethora of custom voice messages based on my office hours. I have the Personal Monthly Plan currently as that's what was in the budget. So, 1000 hours available. I was also able to receive an SMS on my number as well. I have yet to register my number for text campaigns but, I plan to do so soon. SO, so far so good. If you need a toll free number quickly, with east set up, for under 30 a month, you can do it at 800.com. I have yet to contact customer support. **What do you dislike about 800.com?** Well, I would prefer more than 1000 minutes. I can see those going away quickly especially if I do a couple SMS campaigns, which I send from another service for now. ALSO, I see there was a missed call. I am asked to turn on Call Transcriptions at .10cents a minute. There is no information provided on the number, not state, time zone or anything. I have to use IPQS to revlook and see who it is from. Speaking of IPQS, my 800.com number is listed as "risky" with a fraud score of 60 (60 is not TOO bad but, yeah).. For ~$30 a month with the limitations, IDK how value added this will be but, I'll probably keep it because I get a great toll free vanity number for my life insurance business. **What problems is 800.com solving and how is that benefiting you?** 800.com provides me with a toll free number I can put on my websites and business cards. ### 15. Most 800 numbers are already taken, but thanks to 800.com, we got exactly what we wanted. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about 800.com?** 800.com is a simple to use phone number leasing company. I'm not sure what their full business model is, but we used it for exactly that purpose, so my review can only count for that specific circumstance - and they did exactly what they said they do. They're fairly priced, and do exactly what you'd think should happen when leasing a phone number. **What do you dislike about 800.com?** This is a much better overall system than domain squatting, since the price tag is reasonable and they do offer other services. That said, in a perfect world, this company and domain squatters both would not exist. Technology should be making this more equal and fair, not holding on to numbers or domains that match words just to make money when that word becomes important to someone. **What problems is 800.com solving and how is that benefiting you?** We wanted an 800- phone number with our name in it. They provided this. ### 16. Great for Business Calls, But Auto-Reply Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** separate number that rings on any mobile device, keeps business separate from personal, provides a professional feel to a small business, tracks messages and phone calls **What do you dislike about 800.com?** no way to have the auto reply stop after the first reply in a text exchange. I want the auto attendant to answer with thanks for your message etc somebody will reply shortly, but after that it needs to stop right now it keeps going after each subsequent inbound message in the same exchange **What problems is 800.com solving and how is that benefiting you?** creating a unified inbound number to advertise to public while relieving owner operator from having all the calls on personal direct cell ### 17. Excellent service, simple and inexpensive **Rating:** 4.5/5.0 stars **Reviewed by:** Mike M. | Network Systems Engineer / IT Pro, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about 800.com?** The initial setup process was straightforward and intuitive. 800.com offers a decent range of features, including call forwarding, voicemail, and call recording. Compared to competitors, 800.com's pricing is quite competitive. I have never experienced any service outages or disruptions. The customer service is pretty good, while not always the fastest, the customer service team is helpful and resolved my issues. As part of a large manufacturing organization, we rely on reliable and efficient telecommunications solutions—especially for toll-free numbers that serve critical functions, even if they are not heavily used day-to-day. In this context, 800.com has proven to be an outstanding choice. **What do you dislike about 800.com?** Advanced features are limited but sufficient for basic needs, more advanced features like call analytics are missing. **What problems is 800.com solving and how is that benefiting you?** This solved the issue of routing toll free numbers that frequently change destination and avoids the porting issues of Microsoft Teams and most other VOIP service providers. One of the most valuable aspects of 800.com is its intuitive web portal. The platform is designed with the user in mind, putting full control in your hands. Routine tasks like number redirects, call routing, voicemail configuration, and usage monitoring can be handled quickly without waiting on hold or navigating complex IVR menus. This level of self-service flexibility is a massive time-saver and a welcome shift from the traditional telecom experience. ### 18. Excellent future **Rating:** 5.0/5.0 stars **Reviewed by:** Paul F. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about 800.com?** It works perfectly well. Whether by fax or phone, it helps my job. **What do you dislike about 800.com?** When I have a lot of messages or phone calls, I have to delete one by one. It would be beneficial to have the possibility to delete all at once. **What problems is 800.com solving and how is that benefiting you?** I don't need a physical phone or a physical fax. All done online or on the phone. Amazing! ### 19. Great Phone Service With An Array of Outstanding Options **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron D. | Director of Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about 800.com?** The price first and foremost. But don't let that scare you. I was happy with the ability to search for a good vanity number for my business. From there I appreciated the fact that I was able to find a plan that fit my budget and usage trends. Under $10 a month for 1,000 minutes and 120 messages is great. Getting approved for SMS was a straightforward, yet necessary process that added a huge benefit to my company being able to communicate with existing and potential clients. The use has been overall great. It was easy to set up our phone tree and everything works as expected with callers reaching us. We appreciate the fact that the system has been operational and we have been able to use the texting, calls, and other aspects of the platform as expected. **What do you dislike about 800.com?** Several interesting features require an upgrade to the pro plan. I don't use any of these, yet, but it would be nice to have some inclusions even at a limit like is the case with the number of minutes and text messages per month. There was one point where we made a call from our T-Mobile device and had continued drop outs. We had to use our PC to make the outgoing call. I understand that this system is not made for incoming calls as much as it is to have a number for someone else to call and to forward on, but this is something that should work - even when rarely needed. **What problems is 800.com solving and how is that benefiting you?** We needed a good vanity number that would primary serve for inbound and outbound SMS communication. We use the phone feature as well but we primarily wanted to allow clients to text us. Other platforms make this more challenging and therefore create the need for a service like 800.com ### 20. Meeting the Needs of Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Arziki P. | Founder/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2024 **What do you like best about 800.com?** 800.com has exceptional customer service and goes out of their way to meet the needs of small-business owners. They provide products and services of true value—excellent quality at reasonable prices—that enable you to efficiently connect to customers and market your company. They even offer vanity numbers that instantly burnish your brand and help it stand out on the market. On top of all this, they are so responsive, offering you helpful tips if you have any service issues or if you need to change your plan as your business grows. 800.com will be a trusted partner throughout my business's journey. **What do you dislike about 800.com?** I would still like for 800.com to offer short codes, or connect clients to third-party provider who could provide this service. Short codes are easy to remember and give brands that added credibility, especially when contacting clients when they are off the site or off the app. In an increasingly competitive, and, frankly, challenging market, this type of touch grants companies a competitive advantage. **What problems is 800.com solving and how is that benefiting you?** As a small business that is just starting our in this space, the 800 number, provided by 800.com, has conferred credibility to our brand and has allowed us to build trust with customers. They may not have known us before; but, the 800 number assures customers that we're qualified to be among their trusted brands **Official Response from Christina Reynolds:** > Thank you so much for this wonderful review Arziki! We're thrilled to hear that you are satisfied with our exceptional customer service and the value of our products and services. We appreciate your feedback on shortcodes and will bring this up to our product team. We are committed to continuing to meet the needs of small-business owners like you. Thank you for choosing 800.com! ### 21. Highly recommend especially for work line **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy F. | Travel Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about 800.com?** The customer service is fantastic, tons of options and they don’t nickel and dime you to death. Very affordable and easy to use. **What do you dislike about 800.com?** While affordable I wish it were just a little less and at the price no max text messages **What problems is 800.com solving and how is that benefiting you?** I use it on my cell phone as a work line. Love the integration features its exactly what I need. The vanity number helps my business look professional. While keeping my business hours. I am just starting to use it but customer service was quick to respond and very very helpful ### 22. Unbeatable Pricing for Phone and Fax Services **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara C. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about 800.com?** What I like best about 800.com is honestly the pricing. I have a phone and a fax line for under $20 a month. **What do you dislike about 800.com?** I have nothing to dislike about 800.com. **What problems is 800.com solving and how is that benefiting you?** First impressions are important, so having a business phone number makes customers feel safe to shop with us. ### 23. Easy Sign-Up and Navigation—Pay and You’re Ready to Go **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about 800.com?** easy to sign up, the app is easy to navigate. basically pay and you're ready to go **What do you dislike about 800.com?** multicurrency pricing, my company is from canada so pricing in CAD would be helpful **What problems is 800.com solving and how is that benefiting you?** my company needed a 1800 number so it was an easy solution to apply via 800.com **Official Response from Christina Reynolds:** > We're thrilled to hear that you found our sign-up process and app navigation easy to use. Your feedback about multicurrency pricing is valuable, and we'll explore options to accommodate customers from different regions. Thank you for choosing 800.com for your company's 1-800 number—it's great to know we could provide a convenient solution for you. ### 24. Exceptionally User-Friendly and Quick to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Carl B. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about 800.com?** This product is very user-friendly. I was able to get it up and running quickly without any problems. **What do you dislike about 800.com?** The delay before being able to actually use the number was frustrating. **What problems is 800.com solving and how is that benefiting you?** A toll-free number for business adds a sense of professionalism. ### 25. Excellent Phone and Fax System **Rating:** 5.0/5.0 stars **Reviewed by:** Paul F. | president, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about 800.com?** Phone and fax system work wonderfully well. **What do you dislike about 800.com?** At the moment I have no complaint whatsoever. **What problems is 800.com solving and how is that benefiting you?** Besides the phone system, I love the way fax system works as far as sending and receiving easily on my computer. No paper is necessary, nor is a fax machine, as it works perfectly. ### 26. Easy Setup and a Great Early Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about 800.com?** Easy to step up, early customer experience! **What do you dislike about 800.com?** Audio quality of the voicemails were not great, and we weren't able to update it. **What problems is 800.com solving and how is that benefiting you?** They helped us create a complex voicemail system seamlessly. **Official Response from Christina Reynolds:** > Thank you so much for sharing how great your setup and customer service was! We are so happy we could help setup your voicemail system so seamlessly. We are sorry to hear about the VM quality and we are always working to ensure calls and VM come across clear and reliably for every customer. Thank you for staying with us as we continue to improve :) ### 27. All-in-One Platform That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Ben R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2025 **What do you like best about 800.com?** All in one platform for both desktop and mobile. **What do you dislike about 800.com?** Reliant on internet connection for mobile, which has experienced dropouts for calls. Not necessarily the app's fault but something to note. **What problems is 800.com solving and how is that benefiting you?** Covers both text and calling for my business customer service needs both on desktop and on the go mobile. ### 28. Onboarding Made Easy with Clear Videos and Docs **Rating:** 5.0/5.0 stars **Reviewed by:** adele b. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about 800.com?** the onboarding videos and docs are so easy to understand **What do you dislike about 800.com?** a lot of the things that are not included are very appealing but have an extra fee **What problems is 800.com solving and how is that benefiting you?** the start process but they have great cust supp and advertise that as well ### 29. Effortless Setup with Professional Impact **Rating:** 4.5/5.0 stars **Reviewed by:** Dustin E. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like the real people that 800.com employs, and I appreciate their answering service. The notifications are also great, making sure I don't miss anything. The initial setup was really easy—I completed it in my car parked at a gas station with Dominic. **What do you dislike about 800.com?** I'm currently attempting to reach out for help with switching service to T-Mobile and waiting for a reply. **What problems is 800.com solving and how is that benefiting you?** 800.com helps with my business marketing and professional appearance. ### 30. Establish your business and be accessible toll free for a great price! **Rating:** 4.5/5.0 stars **Reviewed by:** Dose T. | Designer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about 800.com?** I like how easy it is to route calls to different extensions with customized prompts. This can all be done in the dashboard. Also, I love the number I was able to find. It is perfect for me. There is a way to find numbers that correspond with relevant words you may use for your business or service; very cool. Their customer support is excellent, though I have only needed to call them once or twice 2 years ago when setting up my account. **What do you dislike about 800.com?** It is not possible to text from your business number unless you apply for a SMS campaign through a regulatory 3rd party. This is a Federal Regulation to protect from Scammers and Abuse so I do understand it, but if you are sending a single text to a known party, I think there could be a solution for this as you are not spam messaging via campaign. This may be beyond the purview of any toll free number registrar, let alone 800.com **What problems is 800.com solving and how is that benefiting you?** It provides a safe and professional way to receive inbound calls. I was always weary with giving out my personal number for business purposes. It is an affordable solution and adds a degree of professionalism to any business. ### 31. Simplicity and it works **Rating:** 4.5/5.0 stars **Reviewed by:** Rick F. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about 800.com?** simplicity. the initial set up was easy and quick. We also like the dashboard features. **What do you dislike about 800.com?** On rare occasion, the ring to addional numbers will have a glitch and not roll to the next available contact. **What problems is 800.com solving and how is that benefiting you?** 800.com is giving us a larger than life presence, without the high cost . ### 32. Quick, uncomplicated, and cost-effective – Thumbs up! **Rating:** 5.0/5.0 stars **Reviewed by:** Khaled-Alexander K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about 800.com?** quickly set up, uncomplicated and very cost-effective .... The menu is also relatively clear and simple. So thumbs up !! **What do you dislike about 800.com?** It could be a bit cheaper, but where is that not the case?! **What problems is 800.com solving and how is that benefiting you?** I can't think of anything for our application... We primarily need it to be reachable :) ### 33. Some good features at a good price **Rating:** 4.0/5.0 stars **Reviewed by:** Ferik Y. | Operations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about 800.com?** I like the voicemail script feature and AI voice quality which is good and sounds natural. I do like that emails of the voicemail are transcribed. **What do you dislike about 800.com?** The app is lacking features to have more control over managing calls and receiving calls from the app itself instead of forwarding to the users' own line. The uploading for contacts had messed up the contacts name and number matching and it does get difficult and tedious to rectify thereafter. **What problems is 800.com solving and how is that benefiting you?** managing calls, recording and voicemails. ### 34. Great for small business starting out! **Rating:** 5.0/5.0 stars **Reviewed by:** Sam R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about 800.com?** I appreciate how easy it is to set up and manage toll-free numbers through 800.com. The interface is user-friendly, and the call forwarding and voicemail features work reliably. It’s a simple, cost-effective way to maintain a professional image. **What do you dislike about 800.com?** The biggest downside is the lack of advanced analytics and integration options with other platforms. **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of managing business calls without relying on personal phone numbers. It provides a professional, centralized communication system that makes our business look more credible and helps route calls efficiently. This improves our customer service, keeps our team organized, and allows us to track calls and messages more effectively—all without needing a complex phone system. ### 35. Budget-Friendly with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Saqueille M. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like that 800.com fits my budget. The phone number feature adds an extra professional look to my business, especially on the business card. I also appreciate the convenience and ease of the initial setup, which makes using the service straightforward. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** 800.com helped set up a fax number by providing excellent customer service, which adds professionalism to my business with phone and fax numbers on business cards. ### 36. Great Phone Service **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | President / CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about 800.com?** As a business owner, finding a reliable, user-friendly, and affordable virtual phone system was a top priority — and 800.com has delivered on every front. From the moment I signed up, the entire experience has been seamless. If you're looking for a professional communication solution that enhances your brand image and streamlines your operations, 800.com is a fantastic choice. One of the standout features is how easy it was to get a toll-free number. I appreciated the variety of number options, including vanity numbers, which gave me the chance to choose something that truly represented my brand. The signup process was quick, and within minutes I had a professional toll-free number up and running. The dashboard is intuitive and well-designed. Whether it's call forwarding, voicemail transcription, or text messaging, every feature is laid out clearly and easy to manage. The call analytics provide valuable insights into customer interactions, which helps me monitor trends and make data-driven decisions to improve service. I also love the voicemail-to-email feature—it allows me to stay connected and respond quickly, even when I’m away from my desk. Customer support has been top-notch. Any time I’ve had a question or needed help configuring a setting, their support team was responsive, friendly, and knowledgeable. It’s rare to find that level of service these days, and it makes a big difference in the overall experience. Another major advantage is the pricing. Compared to other virtual phone providers, 800.com offers competitive and transparent pricing with no hidden fees. I feel like I’m getting excellent value for my money. Plus, the scalability means I can add additional lines or upgrade features as my business grows without hassle. Overall, 800.com has elevated my business communications by adding credibility, reliability, and efficiency. It’s not just a tool—it’s an investment in professionalism. Whether you're a solo entrepreneur, a growing startup, or a well-established company, I highly recommend 800.com for its blend of functionality, affordability, and outstanding support. **What do you dislike about 800.com?** Honestly, we have not found any downside. **What problems is 800.com solving and how is that benefiting you?** Time management, Call Tracking, and Client contact. ### 37. Seamless and Reliable Service with Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi H. | Book Author **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like 800.com for its ease of use. I also appreciate their amazing customer service, which is great if there's an issue. **What do you dislike about 800.com?** Some of the new features I need to learn but I don't have time. I wish they sent more notifications when there is a change on the account. **What problems is 800.com solving and how is that benefiting you?** I need a reliable 800 number for my tours in Cabo San Lucas, and 800.com provides that. ### 38. User-Friendly with Effortless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Altruism H. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I find 800.com to be user-friendly, making it easy to navigate. Message retrieval and the dashboard are straightforward, and I appreciate that metrics are simple and easy to view upon login. The setup was quite easy and hassle-free. **What do you dislike about 800.com?** Not applicable **What problems is 800.com solving and how is that benefiting you?** 800.com enhances my business branding and access. It's user-friendly with easy message retrieval and a straightforward dashboard. Metrics are simple to view and interpret upon login. ### 39. Adds Credibility, But Messaging Delays Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse C. | Operations Manager/President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about 800.com?** I like the fact that an 800 number gives credibility to my small business. **What do you dislike about 800.com?** I think the messaging system could use some improvement. Sometimes it takes a while to receive the messages. **What problems is 800.com solving and how is that benefiting you?** With 800.com I can receive calls on my personal lphone with the benefit of my customers dialing an 800 number. ### 40. Effortless Setup, Instantly Credible **Rating:** 5.0/5.0 stars **Reviewed by:** Donald C. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like that 800.com is easy to set up. Once I get my number, I can do whatever I want with it and use it however I need. It's straightforward and flexible. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** 800.com gives my business credibility as an established entity with an 800 number recognized by the market. It was easy to set up, and I can use my number as needed. ### 41. Simplicity at Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Lee Ann B. | CEO /Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about 800.com?** It’s simple to use and keeps track of your services **What do you dislike about 800.com?** there is nothing I can think of at this time **What problems is 800.com solving and how is that benefiting you?** We are a small nonprofit company that can not afford a live answering service ### 42. Affordable, Reliable Contact Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Edward Y. **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** I like the price of 800.com and appreciate the call quality it offers. The initial setup was super easy, which was a huge plus for me. **What do you dislike about 800.com?** Nada **What problems is 800.com solving and how is that benefiting you?** I use 800.com as a dedicated phone line for my business, providing a clear contact point. **Official Response from Christina Reynolds:** > Thanks so much for the great feedback Edward! We’re glad to hear that the pricing and call quality have hit the mark for your business. It’s especially encouraging to know the setup process was quick and easy. Providing a clear, dedicated contact line shouldn’t be complicated or costly, and we’re thrilled 800.com is delivering exactly what you need. Thank you for choosing 800.com! ### 43. 800.com Is The Perfect Phone Management Software For Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about 800.com?** 800.com lets you seamlessly manage your business phone numbers from one app but gives you the flexibility to integrate multiple levels of call routing.800.com allows you to call and text, set up call routing menus, set up call greetings and whisper texts (custom + default options), call recording, call transcriptions, and so much more. The best part is their call forwarding options that allow you to choose how your 800.com number is forwarded. This allows ultimate flexibility for you to send calls to one person, many people, or send them sequentially based on if the first call taker doesn't answer. I have not found a phone management software that offers as much as 800.com does for anywhere near the price. When I reached out to them for help bringing in some phone numbers that needed to be ported from a different app, the customer service was incredible. The numbers were ported over and ready for use in a day or less. 800.com is an app we use every single day and the backbone of our phone system and customer support process. It was an easy transition and an even easier choice to continue using them. **What do you dislike about 800.com?** There is nothing glaringly obvious that I dislike about 800.com. **What problems is 800.com solving and how is that benefiting you?** I needed a full service phone management system without needing 3 different apps to do the one job that 800.com is able to do, with advanced call routing, text messaging, and analytics. ### 44. Effortless Setup, Professional Service **Rating:** 5.0/5.0 stars **Reviewed by:** chan c. **Reviewed Date:** December 25, 2025 **What do you like best about 800.com?** I find 800.com easy for my clients to call me, which makes it more professional. I like that it's easy to use and helps me keep the recording messages. The initial setup was very easy. **What do you dislike about 800.com?** nothing **What problems is 800.com solving and how is that benefiting you?** 800.com makes it easy for my clients to call me, appears professional, is easy to use, and helps me keep the recording of messages. **Official Response from Christina Reynolds:** > We're glad to hear that you find 800.com easy to use and that it helps you maintain a professional image for your clients. We appreciate your feedback! ### 45. Well, only a 9/10 thus far. Hoping to get 10/10 soon **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about 800.com?** Got the # we wanted. Fast set up. User interface seems manageable even for idiots. Features are great and the **What do you dislike about 800.com?** Not really much. Customer service is very good. **What problems is 800.com solving and how is that benefiting you?** 800.com makes it easy for us to work remotely and still access calls **Official Response from Christina Reynolds:** > Thank you for your positive review! We're so glad to hear that you're enjoying the fast setup, the easy-to-use interface, and the flexibility 800.com brings to your remote workflow. We're especially happy that you got the number you wanted and that the features are hitting the mark. And while we’ll always aim for a full 10/10, we’re grateful for the 9 and will keep working hard to earn that last point. 😊 Thanks again for the kind words and continued support! ### 46. Reliable, Easy-to-Use, and Cost-Effective Solution for Call Center Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Igor V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about 800.com?** I use 800.com every year for about 3 months during our busy time for call center. It’s super easy to set up, very clear interface. I don’t need IT help or anything like this. Everything just works. Price is also very good, especially if you don’t need it all year. I like that I can just start and stop service when I need — no problem. **What do you dislike about 800.com?** Not much bad to say. Maybe not so many extra features like in more expensive platforms. If you need big integrations or deep reports, maybe it’s not enough. But for me, it’s more than OK. **What problems is 800.com solving and how is that benefiting you?** It helps us set up a professional toll-free number fast, without contracts or big setup. We don’t need to buy expensive phone system or deal with tech people. I can do everything myself. It’s great for short-term use during busy season, and we look more professional to customers. Also, we can control calls, voicemails, and routing very easy from dashboard. ### 47. 800.com has been good so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about 800.com?** 800.com has been good so far i been doing business with them for a couple months now. I like how you get a dashboard when you sign up so you can keep track of all your calls. I also like how you can customize everything to your liking in the dashboard to better fit your business needs **What do you dislike about 800.com?** I dont really have anything negative to say about 800.com , I have been using them for months now and have not had any issues with using my custom number **What problems is 800.com solving and how is that benefiting you?** Having a business line is important to me, it allows me to separate my personal line from my business line ### 48. 800.com has exceeded expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | Owner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2025 **What do you like best about 800.com?** I got a personalized 888 number from an 800 service competitor a few years ago and was never happy with the service or the pricing. I just found 800.com and saw how easy it was to port my existing number to their service- I didn't have to reprint my business cards or update any websites. Even better was the ease of implementation- I was able to navigate their website with no confusion and then also received a follow up phone call from customer support. He told me that my number was ready to go and he was ALREADY working on the texting side of it without even being asked yet. I'm blown away by how easy it was to make this switch from my previous company, get great service AND save money in the process. I'd recommend 800.com to anyone! **What do you dislike about 800.com?** I have not experienced any downsides of 800.com- only positives so far! **What problems is 800.com solving and how is that benefiting you?** With 800.com, I'm able to keep my personal cell number private, while still using it for business. I can call and text my clients, vendors and suppliers with my 888 number, which also came with a great selection of message options that I can set for specific times of day. ### 49. Effortless Setup and User-Friendly Features with 800.com **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** Compared to other companies I considered before choosing 800.com, I found it much easier to quickly set up a virtual business phone with a toll-free number and pick a plan that suited my business needs. Setting up features like call forwarding, call schedules, and greetings was straightforward and user-friendly. **What do you dislike about 800.com?** There is nothing to dislike; thus far I have had no issues. **What problems is 800.com solving and how is that benefiting you?** As a sole proprietor, I find that 800.com offers an affordable solution for obtaining a professional business phone number, which I can conveniently forward to my personal phone. ### 50. Easy to Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about 800.com?** I used 800.com for a custom voicemail message for a campaign and I was able to set it up quickly, reserve my own custom phone number, and deploy it same day. Speed and easy of use was my favorite part of using the platform. **What do you dislike about 800.com?** I would like to easily turn off the voicemail message option and automatically end the call once the user has heard the custom message. There may be a way to do that and I just missed it. However, that's a minor detail. **What problems is 800.com solving and how is that benefiting you?** It's giving us a solution for having someone call a number and hear a custom message that can be changed easily at any time. ## 800.com Discussions - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/800-com-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-r) - 1 comment, 1 upvote - [Is there a plan to allow texting to and from the 800.com](https://www.g2.com/discussions/is-there-a-plan-to-allow-texting-to-and-from-the-800-com) - 1 comment, 1 upvote - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/26700-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-reply-from-the-email-or-my-connected-cell-phone-with-the-800-com-clid) - 1 comment, 1 upvote - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment - [View 800.com pricing details and edition comparison](https://www.g2.com/products/800-com/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+07%3A20%3A22+-0500&secure%5Bsession_id%5D=0a91afd6-9b64-4a81-8c14-6f658715c3e1&secure%5Btoken%5D=f86c476f8755cfacb6a2c6be68300fd6b8e27bd233b6bbb78a986c83f37ffee6&format=llm_user) ## 800.com Integrations - [800APP](https://www.g2.com/products/800app/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Ecamm Live](https://www.g2.com/products/ecamm-live/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - 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[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## 800.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Contacts** - Personalization - Information Locater - Record Prospect Data **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - API Integration **Compatibility - AI Voice Assistants** - Cross platform compatibility **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top 800.com Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,732 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 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