--- title: 800.com Reviews meta_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1017 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1017 scale: '5' date_modified: '2026-07-27' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # 800.com Reviews **Vendor:** 800.com **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,017 ## About 800.com Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. ## 800.com Pros & Cons **What users like:** - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. (301 reviews) - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. (232 reviews) - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. (168 reviews) - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. (141 reviews) - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. (112 reviews) - Reliability (109 reviews) - Users love the **user-friendly interface** of 800.com, making setup and management incredibly seamless and efficient. (95 reviews) - Users value the **great customer service** and seamless experience that aids in business growth and accessibility. (93 reviews) - Simple (91 reviews) - Affordable (75 reviews) **What users dislike:** - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. (50 reviews) - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. (25 reviews) - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. (25 reviews) - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. (25 reviews) - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. (20 reviews) - Users experience **SMS recognition issues** , limiting effective use of the texting feature with certain companies. (19 reviews) - Limited Integration (18 reviews) - Users find 800.com lacks **essential features** like advanced integrations, call forwarding, and a mobile app for better management. (17 reviews) - Integration Issues (14 reviews) - Limited Options (14 reviews) ## 800.com Reviews ### 1. Simple setup with professional results and it's very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky J. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about 800.com?** What I love best about 800.com is how incredibly easy it was to set up. My business phone line was literally up and running within minutes. Also is how professional it makes my business appear. I set a custom intro message so customers immediately know they've reached the right place. AndI can display my 800 number as the caller ID on incoming calls, which helps me quickly distinguish business calls from personal ones on my cell phone so I know to answer with a professional greeting. The reliability and uptime have also been rock-solid. It’s a clean, simple platform with excellent call recording. Great value! **What do you dislike about 800.com?** There’s not much to dislike, especially at this price point. The only feature I’d like to see as we grow is the option to use physical desk phones that integrate directly with 800.com. That would add more flexibility for scaling our call handling with an office team. **What problems is 800.com solving and how is that benefiting you?** 800.com gives my small business a professional phone presence without the complexity or cost of a traditional phone system. It solves the problem of separating personal and business calls, while also making sure customers always reach a branded, consistent greeting. Being able to track, manage, and record calls from a dedicated business number. ### 2. Quick & easy **Rating:** 4.0/5.0 stars **Reviewed by:** MRITYUNJAY S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 800.com?** I've had a fantastic experience with 800.com—the setup was super easy and their platform is very user-friendly. Their customer service team is quick, knowledgeable, and genuinely helpful whenever I have questions. If you need a professional business number with great value, I highly recommend them! **What do you dislike about 800.com?** Customer service can be slow on weekends **What problems is 800.com solving and how is that benefiting you?** Immidiate numbers, easy set up ### 3. Effortless Setup and Reliable Service—800.com Exceeded Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** Our firm was in a pickle and needed a solution fast. 800.com delivered. Very easy to set up and manage. Really like the reporting features well. As soon as we published the new number, our clients could easily reach us with no issues. We receive several calls a day and would be lost with it. Have not had to contact customer support since the number was set up because it works! **What do you dislike about 800.com?** There is nothing to dislike about 800.com. **What problems is 800.com solving and how is that benefiting you?** Our clients can reach us, and that in itself is a significant benefit. Our call center abruptly shut down last year, and 800.com was able to provide a solution FAST. ### 4. Affordable 800 Number Solution for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Michael U. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 800.com?** Its an affordable way for small businesses to get an 800 number **What do you dislike about 800.com?** The app is not really that good. It needs more refining. **What problems is 800.com solving and how is that benefiting you?** It gives an appearance of a large company. It makes a small business look more professional. **Official Response from Christina Reynolds:** > Thank you Michael! We are happy to hear that 800.com is such a great fit for your business and it can give your company a more professional look. I would love to hear more about any app refinements that would make it better for you. Reach out to us anytime at Support@800.com and ask for Christina. Thank you for being a customer :) ### 5. The best 800 number service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I am very satisfied with 800.com. I have been using them for my toll-free number for many years. The product is very ease to use and the company has amazing customer support. Anytime that I have asked for help with something, they have responded immediately, professionally, and have positively and quickly resolved the issue. You couldn't ask for a better experience. Over the years I have had some transitional issues involving transporting my number and they made it an absolute breeze to accomplish. **What do you dislike about 800.com?** I have zero dislikes with 800.com. I wish that all companies could figure out how to be as responsive to customer inquiries as they are. The software is extremely user friendly. **What problems is 800.com solving and how is that benefiting you?** 800.com is providing me with a reliable and easy to use 800 number that can swiftly accommodate my changing needs. ### 6. Effortless Call Tracking for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Trent M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 800.com?** I like that 800.com allows me to keep the same toll-free number long term, which is really helpful for maintaining consistency as the business grows. The initial setup is fast, which was very convenient for us. **What do you dislike about 800.com?** I think 800.com could improve by offering more granular user permissions and better role-based access for larger teams. **What problems is 800.com solving and how is that benefiting you?** 800.com helps track call volume from directories during business growth and allows maintaining the same toll-free number as the company scales. **Official Response from Christina Reynolds:** > Thank you for taking the time to share your experience Trent! We’re glad to hear that being able to keep the same toll-free number as your business grows has been valuable for maintaining consistency. It’s also great to know the quick setup made getting started convenient for your team. We appreciate your feedback on more granular permissions and role-based access as well. Insights like this are incredibly helpful as we continue improving the platform to better support larger teams and growing businesses. Please reach out to us at support@800.com and ask for Christina to discuss more. ### 7. Easy to Use but Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** K. Lynn T. **Reviewed Date:** November 02, 2025 **What do you like best about 800.com?** I have been using 800.com for a year in my business, and it has been a valuable tool for me. I decided to use 800.com after seeing a colleague use it and thought it was a nice solution for obtaining a creative toll-free number, which has greatly benefited me. Setting up 800.com was straightforward and not difficult at all, making the onboarding process smooth and simple. The most useful features for my business are voicemail and voice forwarding, which are extremely beneficial and convenient for my operations. **What do you dislike about 800.com?** I find the price of 800.com to be too high and would prefer if it were less than $10 a month. This makes it less attractive for me to consider repurchasing. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for its creative toll-free numbers, benefiting my business greatly. Its voicemail and voice forwarding features are particularly useful. ### 8. Effortless Setup and Budget-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Donyale R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about 800.com?** I really like that 800.com was super easy to set up and manage. The ease of setup is such that even a 4-year-old could do it. The pricing was reasonable enough that I didn’t have to convince myself to get the service. **What do you dislike about 800.com?** i have no complaints **What problems is 800.com solving and how is that benefiting you?** 800.com lets me avoid giving out my personal number to customers. It was super easy to set up and manage, and the reasonable price made it easy to choose the service. **Official Response from Christina Reynolds:** > Thank you Donyale! We love that the setup was so easy and it fits perfect into your business budget. ### 9. 800 trillion stars for 800.com ‼️‼️‼️‼️ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 800.com?** Simple to use Easy to procure 800 number for my business Very affordable Excellent customer service Excellent email newsletter Amazing number options!! **What do you dislike about 800.com?** Nothing. This company is doing everything perfectly! 800.com is a game-changer.Love 800.com I recommend to all my business associates. **What problems is 800.com solving and how is that benefiting you?** 800.com helped my company greatly by helping me get my (800) number for my company. **Official Response from Christina Reynolds:** > Wow — 800 trillion stars?! We’ll take it! 😄 Thank you so much for the incredible feedback! We’re thrilled to hear that you’re loving the simplicity, affordability, and wide range of number options — and that our customer service and even our newsletters are hitting the mark! It means a lot that you’d recommend 800.com to your business associates. Helping you secure the perfect 800 number and support your company’s growth is exactly why we do what we do. Thanks again for being part of the 800.com community — we truly appreciate you! ### 10. Effortless Toll-Free Setup, Seamless Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about 800.com?** I really appreciate how easy it was to set up 800.com. Everything was set up and ready to go in about 20 minutes. It was super simple to understand, and I didn't find anything that needs improvement. **What do you dislike about 800.com?** I didn't have a choice to get an 800 number exactly as I wanted it, but I got one close to it. **What problems is 800.com solving and how is that benefiting you?** I used 800.com to set up a toll-free number with voicemail forwarding. It was easy to set up and ready in about 20 minutes. **Official Response from Christina Reynolds:** > We're thrilled to hear that you had an effortless experience setting up your toll-free number with 800.com! We know it can be tough to find the perfect number and so happy you were able to get one close to it and got setup so quickly :) ### 11. Effortless Business Telephony with Excellent AI Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Dené . **Reviewed Date:** December 19, 2025 **What do you like best about 800.com?** I like that the 800.com platform is easy to use. I also value the AI assistant tools and the line setup because they make the platform easier to use. I like the line setup because it's easy to assign numbers and extensions to people. The initial setup of 800.com is extremely easy. **What do you dislike about 800.com?** I don't like that you have to use the app to make outgoing calls. I would prefer to be able to use my phone number from 800.com to make incoming and outgoing calls. **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of accessing business lines. I find the platform easy to use thanks to its AI assistant tools and straightforward line setup for assigning numbers and extensions. **Official Response from 800.com Marketing:** > We're glad to hear that you find 800.com easy to use and value the AI assistant tools. We appreciate your feedback! ### 12. Effortless Call Management with Valuable Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Tejaswini E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about 800.com?** I appreciate the marketing insights and improved customer experience that 800.com provides. The smart routing and call analytics are really helpful for us. I also found the initial setup to be easy. **What do you dislike about 800.com?** Advanced customization and integrations **What problems is 800.com solving and how is that benefiting you?** 800.com helps us solve the problem of missed calls, unstructured communication, and lack of professionalism. It provides smart routing and call analytics, which give us valuable marketing insights and improve customer experience. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review! We’re glad to hear that 800.com is helping improve your customer experience while also providing valuable marketing insights through smart routing and call analytics. Helping businesses stay organized, reduce missed calls, and present a more professional communication experience is exactly what we aim to deliver. We also appreciate your feedback regarding advanced customization and integrations. We are adding new integrations weekly and insights like yours are incredibly valuable as we continue expanding the platform and building more flexible solutions for growing businesses. If you’d be open to sharing more about the types of integrations or customization options you’d find most useful, please email support@800.com and ask for Christina — we’d love to learn more from your feedback and hear what integrations you would like to see. Thanks again for choosing 800.com — we truly appreciate your support! ### 13. Boosts Business Legitimacy, Effortlessly Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Darryl M. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like that 800.com is affordable for a small business, which is important to me. It's very convenient and I appreciate the technology. The platform is easy to use, especially for someone who's not a techie like me. I love how easy it is to manage calls with it, including forwarding calls and retrieving messages. The initial setup was incredibly easy, and on a scale from one to ten, I'd rate it a ten for ease of use. **What do you dislike about 800.com?** I can’t think of anything I don’t like **What problems is 800.com solving and how is that benefiting you?** 800.com gives my small business an appearance of legitimacy and professionalism. It lets me catch calls, capture voicemails, and forward them easily, making it convenient and easy to use. **Official Response from 800.com Marketing:** > Thank you for your kind words! We're glad to hear that 800.com has made call management and message retrieval easy for you. We appreciate your feedback and are happy to provide a service that meets your needs. ### 14. Dependable and Professional Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Best Consignment S. **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I appreciate that 800.com provides a free method of communication for potential and current customers, which is essential for sales and service calls. This capability helps my business maintain and enhance its customer relationships without incurring additional communication costs. I really like that 800.com contributes to a professional image, which is crucial for establishing credibility and trust with clients. Additionally, the dependability of 800.com ensures that I can rely on it for consistent performance, which is vital for business operations. The setup was easy, signifying user-friendliness, which made the transition smooth and hassle-free. **What do you dislike about 800.com?** I don't like having to press 1 each time to answer a call. **What problems is 800.com solving and how is that benefiting you?** I find 800.com provides a free communication method for customers, enhancing professionalism in my calls. It's dependable and was easy to set up for business use. ### 15. Effortless Call Management for Better Sales Opportunities **Rating:** 4.5/5.0 stars **Reviewed by:** Israel P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about 800.com?** I like 800.com for its easy call forwarding and routing to different team members or departments. The initial setup was fast, which was a bonus. **What do you dislike about 800.com?** I think 800.com could improve on spam call detection and filtering. It would be really helpful if it could automatically identify and block spam or robocalls. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to monitor missed calls to prevent lost sales, assign different numbers for tracking campaigns, and easily forward calls to team members or departments. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review Israel! We’re glad to hear that call forwarding and routing have made it easier for your team to manage incoming calls and support sales opportunities. It’s great to know the quick setup helped you get up and running without delay. We also appreciate your feedback about spam detection and filtering. That’s an area we’re continually working to improve, and insights like yours help us prioritize enhancements that make the platform even more effective for businesses. Thanks again for choosing 800.com! ### 16. Great Way to Make Your Brand Different **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 800.com?** We’ve been using 1-800.com for our vanity number and it’s been a great experience. The setup was simple, took almost no time, and once it was live, we didn’t have to think about it again. It just works. What I really like is the dashboard. It’s easy to use and lets us listen to customer calls whenever we want. That’s been really useful for training and making sure we’re handling things the right way. Overall, it’s exactly what we needed. Reliable, straightforward, and helpful when we need to dig into the details. **What do you dislike about 800.com?** Very simple routing, although this can be handled by your phone service once the call is routed into your CRM systems. **What problems is 800.com solving and how is that benefiting you?** We wanted our brand to look more legitimate and have an easier time seeing calls coming in from our marketing. We set it up once, and it works in the background. When we do want to review performance, the call recordings and dashboard make it easy to track leads, follow up on missed calls, or verify how our team handled an inquiry. It gives us clarity without adding more busy work. ### 17. Couldn't be happier! **Rating:** 5.0/5.0 stars **Reviewed by:** Brady F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I love 800.com because it seamlessly connects to my phone. When customers call my number (855) 655-PETS (we're in the pet transport business) -- me and my sales guy both get the call. All calls are recorded, which is great!! I had a call with a gentleman who helped me set everything up -- all the important settings i'd need to turn on for my business -- he was excellent!! **What do you dislike about 800.com?** Honestly -- I dont have any complaints!! Great product! **What problems is 800.com solving and how is that benefiting you?** I mostly use it as a business line -- Customers call my number, (855) 655-PETS, and me and my sales manager both get the call. ### 18. Easy to Use, but 800 Number Activation Takes Too Long **Rating:** 2.5/5.0 stars **Reviewed by:** Sam D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about 800.com?** Ease of Use, on PC or App, but I haven't **What do you dislike about 800.com?** Taking too long ot activate an 800 number **What problems is 800.com solving and how is that benefiting you?** Providing an 800 number for my company, even though I couldn't find the exact number I needed but I was close **Official Response from Christina Reynolds:** > Thank you for sharing your feedback! We’re glad to hear that you’ve found both the desktop and mobile experience easy to use. Making the platform simple and accessible across devices is something we work hard to deliver. We also appreciate your feedback regarding activation timing and number availability. While many numbers activate quickly, certain toll-free numbers can sometimes require additional processing depending on availability and carrier requirements. We understand how important speed is when launching or growing a business, and your feedback is incredibly valuable to us. If you’d be open to sharing more about the number you were hoping to secure or your activation experience, please email support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support! ### 19. Personalized 800 Numbers with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** J Michael F. M. | Founder **Reviewed Date:** January 13, 2026 **What do you like best about 800.com?** I found 800.com helpful for getting a personalized 800 number, which is important for our nonprofit. I also like that we're able to assign our number to any of our channels, which is quite convenient. **What do you dislike about 800.com?** I find the onboarding and training process lacking. A dedicated onboarding session through Teams would be very helpful. Also, while the initial setup is plug and play, we don't know how to maximize the impact of having 800.com. **What problems is 800.com solving and how is that benefiting you?** 800.com helps us have a personalized phone number that resonates with our target audience. I value being able to assign our number to any of our channels. **Official Response from Christina Reynolds:** > Thank you so much for the thoughtful review J! We’re thrilled to hear that 800.com has helped your nonprofit secure a personalized number that connects with your audience and supports your outreach efforts. It’s also great to know that the flexibility to assign numbers across different channels has been valuable for your organization. We also truly appreciate your feedback regarding onboarding and training. While we’re glad the setup process was simple and easy to launch, we understand how important it is to help customers fully maximize everything the platform can offer. Insights like yours are incredibly valuable as we continue improving educational resources, onboarding experiences, and customer guidance. If you’d be open to sharing more about the type of onboarding or training experience that would be most helpful for your team, please email support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support and are proud to support your nonprofit’s mission! ### 20. So Far So Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** 800.com is easy to set up and implement. The call quality has been clear, which matters a lot when you have to use the service to talk to clients all day every day. They also set me up with a vanity number for my business. That has been a big win for branding and looking more established. I also really like the tracking/statistics side of the platform. I’m building and ramping my business up in 2026, so being able to see call activity and basic metrics is going to help me stay organized and actually measure what’s working. Overall, it’s been reliable, professional, and it does what I need it to do. **What do you dislike about 800.com?** I wasn't too keen on the incomming call allotment. With only the first 1,000 free, at first that cap made me a bit nervous, but I actually haven't come close to hitting that yet. You have to pay per call after that, but we'll cross that bridge when we get there. **What problems is 800.com solving and how is that benefiting you?** I needed a vanity number. Also, since my business is growing, I needed to stop using my personal cell phone and transition to a more professional system that I could access from anywhere, since my business is virtual. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with 800.com! We're glad to hear that the service has been reliable, professional, and able to meet your business needs. We understand your concern about the incoming call allotment, and we appreciate your understanding as we work to provide the best value for our customers. We're excited to continue supporting your business as it grows, and we're here to help with any questions or concerns along the way. Thank you for choosing 800.com! ### 21. Basic Functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Michael H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about 800.com?** I like that 800.com gives me an 800 number for the business. It looks more professional when you have an 800 number. **What do you dislike about 800.com?** I don't like being forced to talk to an AI when filling out a questionnaire. **What problems is 800.com solving and how is that benefiting you?** It gives me an 800 number for the business, which looks more professional. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with our 800 number service and we are so happy it can give you a more professional look :). Currently, we do not have a questionnaire managed by AI, and would love to learn more about your experience so we can address it. Please reach out to us directly at Support@800.com so we can learn more, thank you! ### 22. Effortless Platform with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about 800.com?** I really appreciate how easy it was to set up 800.com, and their team was super helpful in getting everything situated on the platform. I really enjoyed connecting with their team. The platform is incredibly easy to use and is very user intuitive, making changes and uploading unique settings simple. It’s been really fun to use, especially being able to organize calls and manage different departments smoothly. The user experience is fantastic, and everyone associated with 800.com is super helpful. It's an excellent tool for seamless customer outreach and team connectivity. I just love the user experience overall. **What do you dislike about 800.com?** nothing **Recommendations to others considering 800.com:** I have been a customer for a number of years and have truly enjoyed working with the team! Love their friendliness and their helpfulness! **What problems is 800.com solving and how is that benefiting you?** I find the product enhances communication, enabling seamless outreach for customers and team members, making interactions effortless. **Official Response from Annie Argueta:** > Thank you for leaving us a 5 star review! We truly appreciate your feedback ### 23. 800.com is Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about 800.com?** Very convenient service and provides an added touch to customer contacts. **What do you dislike about 800.com?** Setting up SMS is not easy. When customers text me, I cannot text back from the 800 number. **What problems is 800.com solving and how is that benefiting you?** I like the ability to have calls directed to my cell phone so my number is out there for everyone to see. It helps me organize my contacts which isn't the easiest thing to do. **Official Response from Christina Reynolds:** > Thank you for your positive review and feedback! We're pleased to hear that our service provides added convenience for your customer contacts. We understand the frustration with setting up SMS and not being able to text back from the 800 number right away. We are actively working on ways to help our customers navigate the verification process and provide a better experience for our users. ### 24. Seamless Phone Service with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hilary B. **Reviewed Date:** December 09, 2025 **What do you like best about 800.com?** I love that 800.com provides a great service that's easy to use, and I don't need a second device. Their customer service is fantastic and reliable, and I also appreciate the text messaging feature. The compatibility with my phone is great, and I value the ability to screen calls and send them to voicemail. The initial setup was extremely easy, making it a smooth experience from the start. **What do you dislike about 800.com?** I don’t dislike anything **What problems is 800.com solving and how is that benefiting you?** I use 800.com for inbound and outbound calls in my cleaning company. It's easy to use without needing a second device. The customer service is great, and the text messaging feature is really useful. It screens calls and sends them to voicemail when needed. ### 25. Essential Tool for Cross-Department Call Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 800.com?** I like 800.com's call duration insights as they help my business evaluate customer interest based on conversation length. The setup was fast, which I appreciate. **What do you dislike about 800.com?** I don't like the lack of an enhanced caller profile history that doesn't show past interactions with the same caller in one view. **What problems is 800.com solving and how is that benefiting you?** 800.com helps with poor coordination between marketing and sales by sharing inbound call insights and evaluating customer interest through call duration insights. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review Brandon! We’re glad to hear that call duration insights are helping your team better understand customer interest and support coordination between marketing and sales. It’s great to know the quick setup also made getting started easy. We also appreciate your feedback on caller profile history. Having the caller id information appear with a complete view of past interactions is a valuable suggestion, and input like this helps guide how we continue improving the platform. I will bring this to our product team :) ### 26. Effortless Call Tracking with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 800.com?** I like the voicemail to email feature of 800.com, which automatically sends voicemails to email for quick review. I also appreciated that the initial setup was fast. **What do you dislike about 800.com?** I find the voicemail analytics lacking in detail. It would be better if it provided insights about voicemail frequency and patterns. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to measure call rates from email marketing campaigns and track calls from multiple locations, helping monitor calls for each branch. **Official Response from Christina Reynolds:** > Thank you Rafael! We are so happy to hear how effortless and quick the setup was and that the auto VM feature and call tracking has worked so well for your business. I would love to hear more about the voicemail analytics you would like to see, so I can pass that on to our product team. Reach out to us at Support@800.com and ask for Christina :) ### 27. Essential for Business Communication and Professionalism **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about 800.com?** 800.com has played a crucial role for Awsum Auctionz LLC by allowing me to keep my personal and business lines separate. The automated system makes communicating with customers both smooth and professional. Whenever I have needed assistance, customer support has been excellent and responsive. I am able to reach out and get help quickly whenever necessary. **What do you dislike about 800.com?** Although 800.com has been effective for keeping my business and personal lines separate, I have encountered difficulties with activating the text message feature. My customers are still unable to send me texts, and the setup process has proven to be more challenging than I anticipated. **What problems is 800.com solving and how is that benefiting you?** They have addressed our issue of not having a dedicated phone number for our business, making it much easier for customers to reach us and communicate with us. This has allowed us to coordinate pick-ups and manage outstanding balances more efficiently, providing our customers with a reliable way to get in touch regarding their needs. ### 28. Works Simply, But More Explanations Needed **Rating:** 5.0/5.0 stars **Reviewed by:** John . **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I appreciate that 800.com consistently works simply and does not cause any difficulties. The platform's simple setup makes getting started effortless, even if it can sometimes be a bit confusing. I find the phone forwarding, or call forwarding, particularly advantageous, as well as the ability for multiple team members to use the platform - this significantly strengthens teamwork. Providing a reputable business phone number is also considered extremely helpful, as it allows for a professional appearance. Overall, the flawless functionality of 800.com gives me reason to continue using it, and I would wholeheartedly recommend it with a 10 out of 10. **What do you dislike about 800.com?** Occasionally, there is a lack of explanations on how 800.com works and why it sometimes doesn't work. This can lead to confusion. **What problems is 800.com solving and how is that benefiting you?** I find that the product offers a reliable business phone number and, through features like call forwarding and multiple usage by team members, it optimizes our communication processes. ### 29. Dependable and Secure Call Management **Rating:** 3.0/5.0 stars **Reviewed by:** Kunal K. **Reviewed Date:** December 22, 2025 **What do you like best about 800.com?** I use 800.com to set up a toll-free number and make business calls hassle-free without worrying about data breaches. The voicemail, call routing, and basic analytics features are useful to me. I appreciate that I can take client calls from anywhere without my number being exposed. It offers ease of use and dependable performance that works well for me. The initial setup was easy. **What do you dislike about 800.com?** Operational flexibility **What problems is 800.com solving and how is that benefiting you?** I use 800.com to set up a toll-free number and make business calls securely. Features like voicemail, call routing, and basic analytics are useful. It allows me to take client calls anywhere without exposing my number, and it's easy to use and dependable. **Official Response from 800.com Marketing:** > We're happy to hear that 800.com has been able to provide you with a secure and dependable solution for your business calls. We will continue to strive for excellence and appreciate your support and feedback! ### 30. Effortless Setup and Excellent Support for Our Telethon **Rating:** 5.0/5.0 stars **Reviewed by:** Eva L. | Special Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about 800.com?** It is pretty easy to use and the customer support is great. We use the 800 number for our yearly telethon and getting it set up and ready to use is always easy. **What do you dislike about 800.com?** Nothing- I haven't had any challenges with using the platform. **What problems is 800.com solving and how is that benefiting you?** We have a yearly Telethon to raise money for our non-profit and we need a central toll free number to people to call in and donate. Using 800.com allows our donors to call us to make their contributions. ### 31. Boosts Local Presence and Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Brock C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about 800.com?** I find 800.com very beneficial for my business operations since it allows our phone number to appear more localized, which is essential for us. This local presence capability has significantly improved our business by attracting more calls and generating more leads. I like that setting it up was very easy, which was a relief as this is the first time I’m using such a service. Another feature I enjoy is that it notifies me when I have a message and can dictate it in either text or voicemail, making it easier to retrieve those messages. Using 800.com through both my iPhone app and Microsoft laptop is convenient and seamless. **What do you dislike about 800.com?** I find it somewhat challenging to record personal greetings for the phone number. **What problems is 800.com solving and how is that benefiting you?** 800.com localizes my business phone number, solving geographic perception issues and increasing local inquiries and leads. ### 32. Accurate Information and Timely Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Grace L. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about 800.com?** Very accurate information, and they resolve issues in a timely manner. **What do you dislike about 800.com?** There is nothing i didnt like so far so **What problems is 800.com solving and how is that benefiting you?** I had a issue with sms verification there agent took that in there hands and had it resolved I have a account with Vonage had the same issue its bin over 3 weeks and I havent even heard from them. **Official Response from Christina Reynolds:** > Thank you so much for your kind words Grace! We’re glad to hear that our team was able to provide accurate information and resolve your issue quickly — especially with something like SMS verification, which can sometimes be a complex process. It’s great to know our support team made a positive difference and got you up and running! We truly appreciate your trust in 800.com and are always here whenever you need assistance! ### 33. Reliable Vanity Numbers, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brad A. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about 800.com?** I love how 800.com allows me to choose a vanity number that fits perfectly with my brand, adding instant credibility and professionalism to my firm. This feature is incredibly valuable as it gives an impression of organization and reliability. I appreciate the flexibility of being able to link my vanity number to multiple destinations, which enhances the functionality and efficiency of my communication strategy. Furthermore, the initial setup of 800.com is seamless, which saved me time and reduced the hassle typically associated with implementing new software. **What do you dislike about 800.com?** I found the mobile app for 800.com to be less intuitive than I would prefer. **What problems is 800.com solving and how is that benefiting you?** 800.com makes my firm look organized and professional, letting me choose vanity numbers that add credibility and link to multiple destinations. The setup was seamless. ### 34. Seamless Setup, Ideal for Business-Personal Separation **Rating:** 4.5/5.0 stars **Reviewed by:** rise&bagel . **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I really appreciate the simplicity of setting up 800.com. The user-friendly setup process made it easy to integrate into my day-to-day life without any hassle. I particularly like the mobile app, which offers a seamless experience, and the desktop version, which is excellent to use. Having a second line through 800.com allows me to easily maintain a clear separation between my personal and business communications, which is crucial for balancing my professional and personal life. **What do you dislike about 800.com?** The way the phone rings is a bit of an annoyance. I would love to be able to integrate my 800.com number into my conventional messaging instead of having to use the app. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to keep business and personal communications separate with a dedicated line, simplifying my day-to-day integration. ### 35. High Recommendation with Fast Setup and Effective Call Management **Rating:** 5.0/5.0 stars **Reviewed by:** Martha P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about 800.com?** I like comparing inbound call performance across multiple campaigns with 800.com. The initial setup was fast. **What do you dislike about 800.com?** I find the enhanced call tagging and categorization lacking, as it could use bulk tagging and automated call classification. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to track call handling performance and evaluate inbound call responses. It solves limited customer journey visibility by tracking phone interactions and allows campaign performance comparisons, enhancing call tagging and categorization with automated classification. **Official Response from Christina Reynolds:** > Thank you for sharing your feedback Martha! We’re glad to hear the quick setup and campaign call comparisons are helping you better understand inbound call performance. Being able to evaluate how different campaigns drive calls is a powerful way to refine marketing efforts, so it’s great to know the platform is supporting that. We also appreciate your suggestion around bulk tagging and automated call classification. Feedback like this is incredibly helpful as we continue improving reporting and workflow capabilities for teams that rely on detailed call insights. Thanks again for choosing 800.com! ### 36. Reliable and Compliant with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sherifa W. | Owner and Insurance Broker **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** I find the ease of having a phone number that is an 800# adds more appeal to the business. I also really like the call recording feature as it allows my calls to be in compliance with CMS. It's been working well so far without any issues. **What do you dislike about 800.com?** I had a few hiccups with the voicemail and fax, but I was able to get assistance. **What problems is 800.com solving and how is that benefiting you?** I find having an 800 number adds appeal to my business, and the call recording feature keeps my calls in compliance with CMS regulations. **Official Response from Christina Reynolds:** > Thank you so much for your positive review! We’re so happy to hear that having a toll-free 800 number has added value and appeal to your business and even more so that our call recording feature is helping you stay CMS-compliant. We appreciate you mentioning the hiccups with voicemail and fax, and we’re glad our support team was able to step in and help! Your feedback helps us continue to improve. Thanks for trusting 800.com to support your business, we’re here anytime you need us! ### 37. Fast Setup, Valuable Multi-Channel Attributions **Rating:** 5.0/5.0 stars **Reviewed by:** Weston B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about 800.com?** I like the multi-channel attributions on 800.com, especially because I enjoy knowing which marketing channel generated inbound calls and conversions. Also, the initial setup was fast. **What do you dislike about 800.com?** I think 800.com should expand global number availability and provide more toll-free and local numbers for additional countries. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to record inbound calls and store call recordings for quality assurance. I like the multi-channel attributions, knowing which marketing channel generated calls and conversions. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review! We’re glad to hear that the multi-channel attribution features are helping you better understand which marketing efforts are driving inbound calls and conversions. Having that visibility into campaign performance can be incredibly valuable, and it’s great to know the fast setup helped you get started quickly. We also appreciate your feedback regarding expanded global number availability. Insights like this are extremely helpful as we continue growing the platform and exploring ways to better support businesses with international communication needs. If you’d be open to sharing more about the countries or number types you’d like to see supported, please email support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support! ### 38. Customer For 2 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about 800.com?** I really like using 800.com because of how straightforward and user-friendly the platform is. It allows us to quickly set up and manage new 800 numbers whenever our business needs them, which is essential for maintaining a professional image and staying responsive to our customers. I also appreciate how easy it is to update payment information or make account changes , the process is smooth and intuitive, without unnecessary steps or delays. Overall, 800.com has helped us stay flexible and efficient, and it’s become a valuable tool for our communications. **What do you dislike about 800.com?** It can occasionally be difficult to reach someone for support on weekends. **What problems is 800.com solving and how is that benefiting you?** 800.com has been a fantastic tool for my businesses. Its user-friendly and intuitive interface makes it incredibly easy to set up and manage new 800 numbers without any technical hassle. I’m able to integrate it seamlessly across all my businesses, which helps us maintain a consistent and professional communication presence with our clients. One of the things I appreciate most is how efficient and time-saving the platform is. I can make updates, add new numbers, and manage settings quickly, allowing me to focus on other important areas of my business. Updating payment information and managing account details is also straightforward, which gives me peace of mind. The only area for improvement is the availability of customer support on weekends, as it can be challenging to reach someone during that time if an urgent issue arises. Despite this, 800.com has proven to be a reliable and valuable resource that has helped streamline my communication processes and support my business’s growth. ### 39. Reliable and Hassle-Free Toll-Free Service **Rating:** 5.0/5.0 stars **Reviewed by:** Terrence S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about 800.com?** I use 800.com for two toll-free numbers, and I find the service to be reliable without any issues. I like the simple call forwarding, which ensures calls to my toll-free numbers are routed to the right place hassle-free. Setting up 800.com was very easy, and its simplicity and reliability are what I appreciate the most. **What do you dislike about 800.com?** N/A **What problems is 800.com solving and how is that benefiting you?** 800.com provides reliable toll-free numbers and hassle-free call forwarding to our cloud provider. **Official Response from Christina Reynolds:** > Thank you Terrence! We are so happy to hear that our features and reliability have worked so well for your business. Thank you for being a customer :) ### 40. Convenient and Easy Setup for Business Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about 800.com?** I really like that I was able to pick a telephone number that coincides with my business name, which makes it easy to remember. The initial setup was very easy. **What do you dislike about 800.com?** Well, I do wish it was an actual 800 number. But this works out fine. **What problems is 800.com solving and how is that benefiting you?** 800.com keeps me connected while I'm overseas. **Official Response from Christina Reynolds:** > We're happy to hear that you were able to select a memorable number for your business and that the setup process was smooth. Thank you for choosing 800.com for your business! If you ever have any questions or need assistance, please don't hesitate to reach out to support@800.com. We are here to help! ### 41. Great Support and a Handy Recording Option **Rating:** 4.0/5.0 stars **Reviewed by:** Omar E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about 800.com?** I like the support. I had an issue before and they helped me. I like the recording option **What do you dislike about 800.com?** They don’t offer calls from the 800 number i need to have another number **What problems is 800.com solving and how is that benefiting you?** I can transfer to many numbers and have different messages with different languages **Official Response from Christina Reynolds:** > Thank you for your positive review Omar! We’re glad to hear our support team was able to help when you needed it and that you’re finding value in the call recording and routing features — especially being able to manage multiple numbers and languages. Regarding your note about outbound calling from your 800 number. Good news is that you are actually able to make outbound calls from your 800 number from the dashboard or mobile app! You can download the app in your respective store and start making calls right away or head to your dashboard and make a call from there directly. I've shared a support link below to help or you can reach out to us directly at Support@800.com anytime and we will walk you through it. Thanks again for choosing 800.com — we’re proud to support your business! ### 42. Freedom to Work Anywhere — Just Wish Billing Was in CAD **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about 800.com?** I can be anywhere and still run my business, which is exactly what I wanted from 800.com. The only downside is that the billing comes in US dollars instead of Canadian, which makes the cost a bit unpredictable — but otherwise, the service works great. **What do you dislike about 800.com?** The bill comes in US dollars instead of the Canadian dollar **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of being tied to one location. It gives me the freedom to manage my business calls from anywhere, keeping things professional and efficient. It also helps me separate personal and business communication, which keeps everything more organized. ### 43. Efficient Call Management with 800.com **Rating:** 4.0/5.0 stars **Reviewed by:** Ujjawal P. **Reviewed Date:** January 28, 2026 **What do you like best about 800.com?** I really like 800.com for its call forwarding, voicemails/SMS, and analytics features. It's a cloud-based system, allowing calls and messages to be managed from anywhere with features such as call forwarding, voicemail, transcription, SMS, and call analytics. The setup was good and easy. **What do you dislike about 800.com?** Customisation options for call flows and reporting can feel limited for more complex use cases. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to enhance customer communication with toll-free numbers and cloud-based management, solving limited accessibility and offering call forwarding, voicemail, SMS, and analytics features for professional efficiency. **Official Response from Christina Reynolds:** > Thank you for taking the time to share such a well-rounded review! We’re so glad to hear that set up was easy and 800.com is helping you stay connected with your customers through call forwarding, SMS, voicemail, and our analytics features. We also appreciate your feedback on the call flow and reporting customization. That kind of insight is incredibly valuable as we continue to enhance the platform to support more advanced use cases. If you ever want to share more detail about the features you’d like to see, we’d love to hear from you. You can reach out to us directly at support@800.com. Thanks again for choosing 800.com! ### 44. Fast Setup, Effective Call Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Martin T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about 800.com?** I like the clear call history timeline that 800.com provides. The initial setup was fast. **What do you dislike about 800.com?** I think the search within the call log could definitely be improved. It would be great if filtering by keywords and caller ID was faster. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to assign dedicated numbers to franchise locations, allowing me to track inbound calls for each branch and measure call responses to limited promotions. **Official Response from Christina Reynolds:** > Thank you Martin! We are so happy to hear how well the call routing and tracking is working for your franchise. I will make a note about the filtering options for keywords in the call log, and share it with our product team. It's feedback like this that helps us build better and better. Thank you for sharing and being a customer. Reach out to us anytime with feature or product requests at Support@800.com ### 45. Would recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Luka T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about 800.com?** After searching for a while for a number that looked visually appealing for my business, I found it on 800.com! I use GHL for my business which doesn't have a way to integrate with GHL but 800.com has a way to forward calls and texts to my personal. I can also mass SMS from there. Customer service was good too. **What do you dislike about 800.com?** I wish there were more integration options, and it's $100 to port out the number to another software, which makes sense, but a little annoying considering I spent a bunch to get the number already. **What problems is 800.com solving and how is that benefiting you?** Couldn't find my exact vanity number until I came across 800.com. ### 46. Easy to get started **Rating:** 4.0/5.0 stars **Reviewed by:** Jay G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about 800.com?** The setup process was straightforward, and getting a toll-free number was quick and hassle-free. **What do you dislike about 800.com?** Was a pain to figure out and get a vanity number that worked for my company. **What problems is 800.com solving and how is that benefiting you?** Ease of recording and tracking calls ### 47. Great features Great price **Rating:** 5.0/5.0 stars **Reviewed by:** Damon K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** 800.com gives you alot of phone options for your business at a cost-effective price point. **What do you dislike about 800.com?** It is not integrated with alot of CRM's. **What problems is 800.com solving and how is that benefiting you?** I'm able to sort my calls and route them to the appropriate extension. **Official Response from Christina Reynolds:** > Hi Damon! Thank you so much for this wonderful review. We are so happy to hear that you are loving all of the phone options, price point and ability to route calls to the right department. We have a few new integrations for CRM's that you can see here - https://www.800.com/integrations. I have also shared the link below. If you do not see the one you need, please let us know directly at Support@800.com and I can speak with our development team about creating one. ### 48. Effortlessly Set Up and Make Your Small Business Look Large **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | President and COO **Reviewed Date:** February 13, 2026 **What do you like best about 800.com?** I like that 800.com is very easy to use and it was simple to set up. There were no hoops we had to jump through, unlike some of the other services I checked into. **What do you dislike about 800.com?** There is nothing to dislike, the system functions flawlessly **What problems is 800.com solving and how is that benefiting you?** I use 800.com to set up an 800 number, giving my company a large and sophisticated appearance. It allows our customers to dial in toll-free and gives our website a more professional look. **Official Response from Christina Reynolds:** > Thank you for your positive feedback! We're happy to hear that the system functions flawlessly for you. ### 49. Fantastic Service, Seamless Setup! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 800.com?** I started using 800.com for my business almost a year ago, and the experience has been nothing but positive. Getting set up was quick and surprisingly easy—I had my new number up and running the same day without any headaches. Since then, I’ve noticed a huge difference in how I’m able to communicate with clients. Having a professional toll-free number instantly made my business feel more credible, and it’s given customers an easy way to reach me without hesitation. On top of that, the call management tools have made it so much simpler to stay organized and never miss an important call. What really stands out is how much this service has helped me grow. Clients are more responsive, and I’m able to track and manage conversations in a way I never could before. It’s one of those tools that just makes running a business smoother, and I wish I had signed up sooner. Highly recommend 800.com for any business owner who wants to boost their professional image and improve client communication. **What do you dislike about 800.com?** I dont have anything that I dislikes about the setup. I even received a call from a representative to confirm my number was active first thing on Monday morning. **What problems is 800.com solving and how is that benefiting you?** N/A ### 50. 800 review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about 800.com?** The prompts are clear, and it’s easy to work with. **What do you dislike about 800.com?** well sometimes 800 shuts down for quite of time and we are unable to continue with our job **What problems is 800.com solving and how is that benefiting you?** the support 800 provides and faciliates the calls **Official Response from Christina Reynolds:** > Thank you for your positive feedback on our clear prompts and ease of use. We apologize for any of the brief shutdowns and would love to learn more so we can look into it. If you are open to it, please reach out to me directly at support@800.com and ask for Christina, so I can learn more. Thank you for being a customer! ## 800.com Discussions - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/800-com-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-r) - 1 comment, 1 upvote - [Is there a plan to allow texting to and from the 800.com](https://www.g2.com/discussions/is-there-a-plan-to-allow-texting-to-and-from-the-800-com) - 1 comment, 1 upvote - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/26700-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-reply-from-the-email-or-my-connected-cell-phone-with-the-800-com-clid) - 1 comment, 1 upvote - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment - [View 800.com pricing details and edition comparison](https://www.g2.com/products/800-com/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+17%3A39%3A28+-0500&secure%5Bsession_id%5D=73d740ed-7f3c-49a4-94b5-563aee229328&secure%5Btoken%5D=ab8506ff2eee1fa0f1b93e7bca35410f8148c65a76d2a416b65d90a71c6e268d&format=llm_user) ## 800.com Integrations - [800APP](https://www.g2.com/products/800app/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Ecamm Live](https://www.g2.com/products/ecamm-live/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - 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[Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Ooma Office](https://www.g2.com/products/ooma-office/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [RingCX](https://www.g2.com/products/ringcx/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [VoIP Phone Systems](https://www.g2.com/products/voip-phone-systems/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## 800.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Contacts** - Personalization - Information Locater - Record Prospect Data **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - API Integration **Compatibility - AI Voice Assistants** - Cross platform compatibility **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top 800.com Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,736 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 4.7/5.0 (570 reviews)