--- title: 800.com Reviews meta_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1012 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1012 scale: '5' date_modified: '2026-07-21' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # 800.com Reviews **Vendor:** 800.com **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 ## About 800.com Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. ## 800.com Pros & Cons **What users like:** - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. (301 reviews) - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. (232 reviews) - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. (168 reviews) - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. (141 reviews) - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. (112 reviews) - Reliability (109 reviews) - Users love the **user-friendly interface** of 800.com, making setup and management incredibly seamless and efficient. (95 reviews) - Users value the **great customer service** and seamless experience that aids in business growth and accessibility. (93 reviews) - Simple (91 reviews) - Affordable (75 reviews) **What users dislike:** - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. (50 reviews) - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. (25 reviews) - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. (25 reviews) - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. (25 reviews) - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. (20 reviews) - Users experience **SMS recognition issues** , limiting effective use of the texting feature with certain companies. (19 reviews) - Limited Integration (18 reviews) - Users find 800.com lacks **essential features** like advanced integrations, call forwarding, and a mobile app for better management. (17 reviews) - Integration Issues (14 reviews) - Limited Options (14 reviews) ## 800.com Reviews ### 1. Fantastic Support, Professional Results with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Erik V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about 800.com?** I like the customer service at 800.com. They're great with customer service and fix any problems you have. They contact you immediately. The setup was also really easy. **What do you dislike about 800.com?** Everything is good **What problems is 800.com solving and how is that benefiting you?** I'm able to look more professional in my advertisement. **Official Response from Christina Reynolds:** > Thank you for the positive feedback! Providing excellent customer service and ensuring a seamless setup process are top priorities for us. We're glad to hear that you found everything to be good. ### 2. Streamlined Call Management with Rapid Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about 800.com?** I like 800.com's ability to maintain a consistent contact experience during organizational changes. The initial setup was fast, which was great. **What do you dislike about 800.com?** Provide advance business unit performance comparison within one account. **What problems is 800.com solving and how is that benefiting you?** 800.com addresses inefficient management of certification and licensing inquiries. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with 800.com! We're glad to hear that our streamlined call management and rapid setup have been beneficial to you. We would love to hear more about the advanced features you would like to see, please reach out to us at support@800.com. ### 3. Effortless Setup, Seamless Call Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tim F. **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I appreciate how 800.com provides a means to route toll-free calls from our customers to employees, ensuring customer communication while safeguarding our employees' personal phone numbers. I find the website's ease of use particularly beneficial, making tasks like call forwarding setup straightforward and hassle-free. The initial configuration process was extremely smooth and painless, adding to the overall positive experience. The simplicity in setup and operation really stands out, and I'm highly likely to recommend the service to others, as reflected by my willingness to rate it 10 out of 10. **What do you dislike about 800.com?** I wish the app could be improved. I would like to use the app to accept phone calls and/or transfer calls using the app. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to route toll-free calls, providing customers access without sharing employee phone numbers. The platform is easy to configure and use, especially for call forwarding, enhancing our communication efficiency. ### 4. Effortless Business Connectivity On-the-Go **Rating:** 5.0/5.0 stars **Reviewed by:** Javier P. | Office Manager, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about 800.com?** I love how 800.com connects seamlessly to my mobile phone, which keeps me in touch with my business no matter where I am. The voicemail (VM) and text features are also a significant plus, streamlining communications with potential leads. This connectivity allows me to contact more leads efficiently from anywhere, making 800.com an invaluable tool for acquiring new prospects. Additionally, the initial setup was a breeze, which made the transition smooth and stress-free. This ease of use and connectivity feature enhances my business operations and contributes to improved productivity. **What do you dislike about 800.com?** I found the text messaging feature problematic, as it hasn't been working for me. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to get new leads and stay connected anywhere, anytime, through my mobile, which enables me to contact more leads. However, the text messaging feature hasn't been working for me. ### 5. Exceptional Service and Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Tucker S. **Reviewed Date:** October 31, 2025 **What do you like best about 800.com?** I really appreciate how 800.com is incredibly easy to set up. Dominic's exceptional support and the information he provided made the process seamless and straightforward. The platform effectively allows me to track website activity, which is crucial for me and the real estate agents sponsoring my website, as they can now analyze the effectiveness of their sponsorship efforts. I particularly value the speed at which 800.com delivers feedback. It's fantastic and aids in making timely decisions. The service efficiently supports my current needs and will be invaluable as we plan to expand into other markets. Furthermore, I truly admire the comprehensive job that the team at 800.com has done, leading me to not want to change anything about the platform. Given my overall satisfaction, I would absolutely rate it a perfect ten and recommend it without hesitation. **What do you dislike about 800.com?** There is nothing I dislike about this service. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to track my website's activity, which helps real estate agents see the effectiveness of their sponsorship swiftly. The platform provides rapid feedback and streamlined setup, benefiting our marketing and tracking efforts. ### 6. Customizable and Efficient Phone Line Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Julius M. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2026 **What do you like best about 800.com?** I like that I can tailor my phone number to my company name, which has a ring to it and sticks more. It makes publicizing the number more effective. The initial setup was pretty easy too. I went online, filled out the phone number I wanted with my company name, and it was pretty much a breeze. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** 800.com provides me with a toll-free and fax number, and I can tailor my phone number to match my company name, making it memorable for marketing. **Official Response from Christina Reynolds:** > Thank you so much for the great review Julius. We’re thrilled to hear that you were able to secure a number that matches your company name! A strong, memorable vanity number can make a big difference in marketing and brand recognition. It’s great to know the setup process was smooth and easy from start to finish. We’re glad 800.com is helping you create a more effective and professional presence with both your toll-free and fax capabilities. Thanks again for choosing us, we’re proud to support your business! ### 7. Essential for Call Tracking and Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Salvador A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 800.com?** I like the call forwarding flexibility on 800.com, especially being able to forward calls to multiple devices or locations. The setup was really fast, which was great. **What do you dislike about 800.com?** I don't like that there isn't a customized call dashboard for teams. It would be great to allow each department to design their own tracking view. **What problems is 800.com solving and how is that benefiting you?** 800.com helps me separate business calls using a dedicated toll-free number, avoiding confusion with personal calls. I like the call forwarding flexibility, which allows me to forward calls to multiple devices or locations. **Official Response from Christina Reynolds:** > Thank you so much for your positive review and feedback Salvador! We love that 800.com has enabled you to separate your business calls and easily route to multiple locations. It's also really nice to hear that the setup was so fast and easy. Having a customized call tracking dashboard for each team is a great idea and I will pass that on to our product team! Thank you for sharing that feedback and we are open to hear more anytime at Support@800.com. ### 8. 800.com Makes Bulk SMS to Donors Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about 800.com?** 800.com is linked to our SMS texting platform and allows us the ease of sending text messages in bulk to our donors. **What do you dislike about 800.com?** I can't think of anything that isn't working for us. **What problems is 800.com solving and how is that benefiting you?** 800.com helps with the ease to solicit donations via SMS messages and text to donate options in a live event setting. **Official Response from Christina Reynolds:** > We're glad to hear that 800.com is making bulk SMS to donors effortless for you. Thank you for sharing your positive experience! ### 9. Effortless Setup, Enhanced Business Traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Brad A. | Administrator, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I have been using 800.com for about six months, primarily for vanity numbers and call logging. I appreciate how easy it was to set up, with the process being entirely automated and requiring nothing more than a few emails—there was no need to speak with anyone directly, which I found very convenient. The pricing and overall convenience prompted me to choose 800.com without considering other vendors. The service has been beneficial in helping potential clients remember our phone number, enhancing our client interaction. I find the ease of remembering the numbers, the competitive pricing, and the excellent customer service to be particularly valuable. Additionally, 800.com integrates smoothly with RingCentral, which is crucial for our operations. The compelling factors that would make me repurchase 800.com are the attractive pricing, the seamless setup experience, and the noticeable increase in business traffic. My overall satisfaction is reflected in my likelihood to recommend the service, giving it a score of 10 out of 10. **What do you dislike about 800.com?** Perfectly satisfied **What problems is 800.com solving and how is that benefiting you?** I use 800.com for vanity numbers and call logging, making our phone number memorable for potential clients. Its ease of setup, pricing, and customer service enhance convenience, leading to increased business traffic. ### 10. 800.com is an absolute game-changer for my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Zee a. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about 800.com?** I can't say enough about how much I love 800.com. The platform's user-friendly interface makes it incredibly easy to set up and manage all of my business communication needs. From the moment I started using it, I was impressed by the seamless call routing, the crystal-clear audio quality, and the powerful analytics that help me understand my customers better. The customer support team is also fantastic—always quick to respond and incredibly helpful. The features are robust and have genuinely transformed the way I connect with clients, making my operations more efficient and professional. **What do you dislike about 800.com?** Honestly, there's not much to dislike, but if I had to suggest one improvement, it would be to add more advanced customization options for the mobile app dashboard. While it's already functional and easy to use, a little more flexibility in arranging widgets would be a nice touch. This is a very minor point, however, and doesn't detract at all from my overall experience. **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of disconnected and unprofessional business communication. It has benefited me by providing a centralized, easy-to-manage system for call routing and tracking, which has saved me a significant amount of time and allowed me to present a more professional image to my clients. ### 11. Easy Setup with Professional Appeal, But Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Shanica M. **Reviewed Date:** October 29, 2025 **What do you like best about 800.com?** I find 800.com provides my business with a professional aesthetic because of having an 800 phone number, which enhances the perception of our business as more professional. Setting up 800.com was straightforward and easy, which I appreciate because it made the transition smooth. I also find the call forwarding feature extremely useful, as it helps me manage business communications effectively by forwarding calls to my iPhone and checking call history conveniently on my laptop. **What do you dislike about 800.com?** I find the delay in the activation of the phone number frustrating, as it doesn't start working immediately and takes up to twenty-four hours. Additionally, there are certain services not available with purchasing the number that I was not made aware of initially, which is disappointing. Furthermore, the requirement to contact customer service for certain setups is inconvenient, especially because they are not always available to speak with. This lack of availability can be problematic when changes need to be made quickly due to fast business operations. It would be beneficial to have more customer service representatives to address these issues promptly. **What problems is 800.com solving and how is that benefiting you?** 800.com enhances my business by providing a professional appearance with an 800 number, and the call forwarding feature is particularly useful. ### 12. Reliable Uptime and Centralized Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about 800.com?** I like 800.com for its consistent platform performance and reliable uptime, which are essential for business-critical communication. The initial setup was smooth, making the transition easy. **What do you dislike about 800.com?** I dislike the lack of an enhanced number search filter, which makes it difficult to filter when selecting toll-free or vanity numbers. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to centralize customer communication, bringing all business calls into a single, unified system, with consistent platform performance and reliable uptime. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review! We’re glad to hear that the platform’s reliability and uptime have helped support your business-critical communication needs. Centralizing calls into one unified system is exactly the kind of simplicity and consistency we aim to provide, so it’s great to know the setup and transition went smoothly for you. We also appreciate your feedback regarding enhanced number search filters for toll-free and vanity numbers. That’s a great suggestion, and insights like yours help us continue improving the number selection experience for our customers. If you’d be open to sharing more details about the types of filters or search options that would be really helpful, please reach out to us at support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support! ### 13. Challenging Setup, Efficient Call Features **Rating:** 5.0/5.0 stars **Reviewed by:** Roger F. **Reviewed Date:** October 28, 2025 **What do you like best about 800.com?** I appreciate the personalized name feature offered by 800.com, which gives my business a unique identity that stands out. The ability to make outgoing phone calls is highly advantageous for my business operations, providing a seamless calling experience comparable to using an iPhone. I value the straightforwardness of making these calls, which enhances my communications efficiency and aids in daily business tasks, ultimately making me highly likely to recommend 800.com to others. **What do you dislike about 800.com?** I find the setup process for 800.com extremely difficult and obnoxious. It was something I tried to avoid, but unfortunately, I could not. It took a significant amount of time to work around, which was frustrating. Additionally, customer support is absolutely horrible. It can take hours to days to get a return call, even if I contact them during normal business hours. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for its personalized naming feature and the advantage of making outgoing phone calls, which provides an ease similar to using an iPhone. ### 14. Effortless Custom Number Setup & Nationwide Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. **Reviewed Date:** October 28, 2025 **What do you like best about 800.com?** I find 800.com to be highly advantageous due to its ease of use and flexibility, particularly in providing a variety of custom numbers which were excellent and attracted me to the service. The setup process was fairly simple, which I found beneficial when getting started. One of the key features that I appreciate is the toll-free number, which allows me to use it nationwide, expanding my business reach without being confined to a single locale. This national presence ensures that I'm not limited to any specific location, which is crucial for my paralegal consulting business. Additionally, I value the call forwarding feature; it is very easy to set up, and the ability to customize is particularly useful, making my operations smoother. The combined features offer me the flexibility and user-friendly experience necessary for effective business management. **What do you dislike about 800.com?** I am not entirely satisfied with the way the dashboard is set up on 800.com. It doesn't open with all of my numbers visible as soon as I log in, which is something I would prefer. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for a toll-free number which enables nationwide reach, removing locale restrictions for my paralegal consulting. It offers an excellent variety of custom numbers, easy call forwarding setup, and customization options that enhance my business flexibility. ### 15. Effortless Setup and Intuitive Interface with Great Value on Annual Plans **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua D. | Network Administrator / IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about 800.com?** The interface makes it easy to manage your 1800 number. The company I work for was able to sign up and have a 1-855 number easily and within minutes. The interface allows us to see what numbers call that number and gives us easy upgradeable paths if we desired to have more than one number. The intuitive part is definitely the ease of use and the interface. The plans they have will have you wanting to save money by purchasing annually but it's a significant savings that delivers value on the price. **What do you dislike about 800.com?** I would say purchasing annually, but they do provide savings when you purchase annually. We have not really seen anything we dislike as of yet and we've been using since 8/19/2024, so a little over a year now. **What problems is 800.com solving and how is that benefiting you?** It provides a toll-free number to call for our patients. Our company is involved in Healthcare and this is a service that not only helps our patients, but also helps us track the calls that they make to the toll-free number. ### 16. Reliable and Easy-to-Use Virtual Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Taras K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about 800.com?** 800.com has been a fantastic solution for our business communication needs. Setting up our toll-free number was quick and seamless, and the user interface is intuitive and easy to manage—even for non-technical team members. We especially appreciate the call forwarding and voicemail-to-email features, which have helped us stay connected and responsive no matter where we are. The customer support has also been excellent—prompt, helpful, and always professional. Overall, 800.com delivers a reliable service with solid features that enhance how we handle incoming calls and customer interactions. Highly recommend for small to mid-sized businesses looking for a dependable virtual phone system! **What do you dislike about 800.com?** While overall the platform works well, the mobile app could use some improvement in terms of speed and interface design. Occasionally, there’s a slight delay in call notifications or syncing messages between devices. It would also be great to have more advanced analytics or reporting tools built in. However, none of these issues have been major blockers for us. **What problems is 800.com solving and how is that benefiting you?** 800.com helps us manage inbound calls professionally without needing a physical phone system. It gives our business a dedicated toll-free number, which improves our credibility and makes it easier for customers to reach us. Features like call forwarding and voicemail-to-email ensure we never miss important calls, even when our team is working remotely. It’s a simple and effective way to centralize communication. ### 17. Easy-to-Understand Interface That Makes Getting Started Simple **Rating:** 4.0/5.0 stars **Reviewed by:** El-Hadj B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about 800.com?** The user interface is easy to understand. **What do you dislike about 800.com?** The lag time it took for me to activate the phone line was frustrating. **What problems is 800.com solving and how is that benefiting you?** I’m not entirely sure what problems they’re solving. **Official Response from Christina Reynolds:** > Thank you for your feedback! We’re glad to hear you found the interface easy to understand — making it simple to get started is something we focus on. We also appreciate your feedback on the delay in activating your phone line. While most numbers activate immediately, some can take a bit longer depending on the type of number selected. That said, we understand how important speed is, and your feedback helps us continue improving that experience. We would love to hear any specifics or additional feedback, if you are open to it. You can email support@800.com and ask for Christina, and I would be happy to chat. Our goal is to provide business owners with an easier and more streamlined way to help manage their calls and provide features like recording, transcriptions and AI summaries or Agents to ensure you never miss an important call. Thanks again for choosing 800.com! ### 18. Effortless Call Management with Quick Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Tripti S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about 800.com?** I like the quick setup of toll-free numbers and how it routes calls to the right teams. The call analytics feature also stands out as it gives leadership visibility into call volumes and peak times, helping us make bigger decisions for our team. I find the system enables us to manage high volumes of customer calls very easily and effortlessly. **What do you dislike about 800.com?** I wish it was easier to add CRM integrations. **What problems is 800.com solving and how is that benefiting you?** We use 800.com to manage high call volumes effortlessly and quickly set up toll-free numbers, while call analytics help our leadership make informed decisions. **Official Response from Christina Reynolds:** > It's great to hear that our toll-free number setup and call analytics are benefiting your team in managing high call volumes! We appreciate your feedback on CRM integrations and are adding new integrations weekly :) If there is a specific integration you need, please reach out to us at support@800.com and ask for Christina. I would love to learn which ones you would like to see. ### 19. My Calls and Messages are handle smoothly. **Rating:** 5.0/5.0 stars **Reviewed by:** Denise W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about 800.com?** It handles all of my calls and messages smoothly. **What do you dislike about 800.com?** I dislike the fact that I have to go all the way in just to hear my messages. **What problems is 800.com solving and how is that benefiting you?** It helps me handle any potential phone calls that we may receive. **Official Response from Christina Reynolds:** > Thank you so much for your feedback! We’re glad to hear that 800.com is helping you manage your calls and messages smoothly and making it easier to stay on top of incoming customer communication. We also appreciate your feedback about accessing voicemail messages. Simplicity and convenience are important to us, and insights like yours help us continue improving the experience. If you’d be open to sharing more about how you’d like voicemail access to work, we’d love to hear it. You can email us directly at support@800.com and ask for Christina. Thanks again for choosing 800.com — we truly appreciate your support! ### 20. Really Pleased with 800.com’s Platform Format **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about 800.com?** I am really pleased with the format of your platform. **What do you dislike about 800.com?** I have not found a downside for the 800.com platform. **What problems is 800.com solving and how is that benefiting you?** The toll free number with the answering service is outstanding. **Official Response from Christina Reynolds:** > Thanks for the positive review! Knowing our toll‑free number and answering service are helping you means a lot. Thank you for being a customer :) ### 21. Budget-Friendly with Extensive Features **Reviewed by:** Bal S. **Reviewed Date:** October 23, 2025 **What do you like best about 800.com?** I appreciate 800.com for its user-friendly interface and the abundance of functions it offers. Setting things up was straightforward, which I found very appealing. The menu setup for the business account is nicely structured, which enhances my experience. I find the texting and voicemail features particularly useful, as the texting capability stands out as a very good feature. Overall, everything works better with 800.com. Despite my eventual switch to another vendor due to budget considerations, 800.com provided benefits that improved my workflow. Its affordable pricing structure is a major factor in my positive perception, and I would definitely consider repurchasing just for their price. I am impressed enough that I would highly recommend 800.com to others, rating it a perfect 10 out of 10. **What do you dislike about 800.com?** I find the pricing of 800.com to be a limiting factor, which led me to switch to another vendor. Despite its usability and functionality, the cost is a crucial consideration that impacts my overall evaluation of the service. **What problems is 800.com solving and how is that benefiting you?** I find 800.com to be user-friendly with a nice menu setup, enhancing functionality. The voicemail texting feature is easy to use, providing convenience. However, the decision to switch vendors revolved around budget considerations. ### 22. User-Friendly Interface Packed with Information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about 800.com?** As a business owner, having a reliable and easy-to-manage business number is essential to building my company's credibility. 800.com offered me a simple, effective solution that perfectly suited my needs. Their interface is intuitive, their customer service is responsive, and their call quality is impeccable. Thanks to them, I can offer my clients a professional experience from the first contact. I highly recommend them! **What do you dislike about 800.com?** - Ease of use: The interface is intuitive, and initial setup is quick, even for non-technical users. - Responsive customer service: Users report excellent support, with quick and efficient responses. - Useful features: - Call forwarding - Voicemail - Call recording - Enhanced caller ID - Professional image: A toll-free number enhances a company's credibility, especially for SMEs and startups. - Vanity number options: Allows you to choose a number that's easy to remember and aligned with your brand. - Reliable platform: Few or no outages reported, with stable call quality. But - Pricing although competitive, it may more expensive - Limited features: advanced options available from competitors. **What problems is 800.com solving and how is that benefiting you?** - Professional Communication: As a growing company, having a dedicated toll-free number instantly elevates our credibility. It ensures clients and partners perceive us as established and trustworthy. - Call Management Efficiency: With features like call forwarding, voicemail transcription, and call recording, we’ve streamlined how we handle inbound inquiries. No more missed opportunities or scattered communications. - Remote Accessibility: Our team can manage calls from anywhere, which is crucial for field operations and remote work. It keeps us connected without needing a physical office line. - Brand Consistency: The ability to choose a custom vanity number helps reinforce our brand identity and makes our contact info easier to remember. - Cost Control: Compared to traditional phone systems, 800.com offers a scalable and affordable solution that grows with our business needs ### 23. The Best Affordable Dialer for My Real Estate Business **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel Q. **Reviewed Date:** October 23, 2025 **What do you like best about 800.com?** I absolutely love how amazing and transformative 800.com has been for my real estate business in just a couple of months of usage. It stands out as the best and most affordable dialer I have ever used, offering incredible value for money. The setup process was straightforward, taking only a few days and proving to be easy overall. I find the user-friendliness of 800.com to be a significant advantage, especially since I am the sole user. I can effortlessly make as many calls as I want, which is around 100 calls a day, highlighting the system’s unlimited calling capability as a tremendous asset. The recorded call feature is remarkable as it allows me to revisit conversations, ensuring I never miss important details like phone numbers or email addresses. Additionally, the software's integration and simplicity surpass other platforms I have tried, making it a superior and easy choice for my requirements. Overall, the ease of use, easy setup, and the comprehensive features make 800.com an outstanding tool that I'd highly recommend to others. **What do you dislike about 800.com?** Sometimes, I find the text feature to be a bit complicated. It's not a major issue for me since I use a different number for texting my clients, but it could be a bit tricky for someone who relies more heavily on that feature. **What problems is 800.com solving and how is that benefiting you?** I use 800.com as it's an affordable dialer that simplifies call management for my real estate business. Its ease of use and unlimited call feature allow me to handle numerous calls efficiently. The recorded call feature ensures I don't miss client details, enhancing communication. ### 24. Quick & Easy setup **Rating:** 5.0/5.0 stars **Reviewed by:** Noah W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about 800.com?** The setup process was incredibly simple and fast. I was able to get everything up and running without hassle, and the platform made it easy to manage my number right away. It’s straightforward, reliable, and saves me time compared to other providers. **What do you dislike about 800.com?** I wish there were an easier way to integrate with tools like Google Voice or RingCentral. The core service works well, but having more seamless connectivity with other communication platforms would make it even better. **What problems is 800.com solving and how is that benefiting you?** 800.com makes it easy to set up and manage a professional toll-free number without the usual complexity. It gives my business a more credible image, makes it simple for customers to reach me, and helps me separate business calls from personal ones. The quick setup and reliable service save me time and let me focus on running my business instead of dealing with phone system headaches. ### 25. Convenient and Effective for Business Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Prestige Shane A. **Reviewed Date:** October 23, 2025 **What do you like best about 800.com?** I have been using 800.com for three years for our business, and I have enjoyed several features and aspects of the service. One of the most significant benefits is how it helps our business by providing a centralized phone system, allowing our customers to have one phone number to contact us. This feature eliminates the need to use our personal cell phones, which is incredibly convenient and professional. I particularly appreciate the ability to select our own phone number, which adds a personal touch to our business communications. Additionally, the voicemail feature has been beneficial, enhancing our communication capabilities. The convenience factor offered by 800.com is a compelling reason for me to continue using it and even consider purchasing it again. I am also highly likely to recommend 800.com to others, as evidenced by the fact that I rate it a 10 out of 10 for recommendation likelihood. **What do you dislike about 800.com?** I found the setup procedure for 800.com initially challenging. It was difficult at first and took some time to figure out. Once I got the hang of it, it became more manageable, but the initial complexity was a hurdle. **What problems is 800.com solving and how is that benefiting you?** 800.com centralizes customer communication, avoiding personal cell use and enhancing convenience with a singular contact point. ### 26. Reliable, Efficient and Professional Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. **Reviewed Date:** October 23, 2025 **What do you like best about 800.com?** I really appreciate 800.com's excellent service and the overall great product they offer, which I consider worthy of a five-star rating. The platform provides a sense of professionalism due to the 800 numbers, which offer privacy and create the impression of being available 24/7. This is essential for maintaining a professional image and ensuring privacy and security. I find it highly convenient to have a business number that integrates with my personal phone through Voice over IP, eliminating the need to carry two phones. This setup allows me to easily distinguish between business and personal calls, which is extremely convenient. The ease of setting up the service was quite valuable to me as it was not difficult at all. Furthermore, I like the simplicity and convenience of having a separate business number for my phone, which is beneficial for my operations. If the service is affordable or free, combined with the ease of use, efficiency, and quality, I am more inclined to continue using it. **What do you dislike about 800.com?** {"I dislike the lack of a built-in text feature that allows customers to text the 800 number, which could enhance communication flexibility.","I find the absence of an AI assistant to handle calls when unavailable and to automatically send messages to the company somewhat limiting in managing communications efficiently."} **What problems is 800.com solving and how is that benefiting you?** I use 800.com for its professionalism and privacy, giving the impression of 24/7 availability. It's convenient to have a separate business number linked to my personal phone, distinguishing between business and personal calls. **Official Response from Christina Reynolds:** > Thank you so much for this incredibly thoughtful review Melissa! We’re thrilled to hear that 800.com has helped provide the professionalism, privacy, and flexibility your business needs. Being able to separate business and personal communication while still managing everything from one device is exactly the kind of convenience we aim to deliver, so it’s wonderful to hear that’s been valuable for you. We also appreciate your feedback regarding texting and AI-assisted communication tools. SMS capabilities are available once you verify your toll-free number and you can text out from the dashboard or mobile app. We also recently launched AI Voice Agents that can act as an AI receptionist — answering calls when you’re unavailable, helping direct callers to the right department, or serving as the first point of contact before transferring calls to your team. Feedback like yours helps us continue improving and expanding these experiences even further. If you’d like help exploring texting options or learning more about AI Voice Agents, please email support@800.com and ask for Christina — we’d be happy to help! Thanks again for choosing 800.com — we truly appreciate your support and are proud to support your business communication needs! ### 27. Effortless Setup, Essential for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Steven P. **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I appreciate how easy the setup process with 800.com was, especially when compared to the other vendor I considered. The process was smooth and straightforward, which made the transition seamless for my business needs. I find the online access incredibly beneficial, as it offers various options for managing my account and phone number efficiently. This accessibility allows me to utilize multiple features essential for my business operations. Having a dedicated business phone number through 800.com has been vital for starting my business, offering a critical solution with no issues encountered so far. Given these positive experiences, I am highly likely to use 800.com again when setting up new businesses. The service has significantly benefited my business, illustrating its importance and effectiveness as a business phone service provider. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com for a business phone number, vital for my business start-up, easily managing my account and features with online access. ### 28. Works Flawlessly for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Li Z. | Founder and CFO, NMLS# 1727000, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about 800.com?** The platform works flawlessly for our business **What do you dislike about 800.com?** There is nothing I dislike . **What problems is 800.com solving and how is that benefiting you?** It provides us a toll free number that SML requires **Official Response from Christina Reynolds:** > We're thrilled to hear that 800.com is working flawlessly for your business! Thank you for sharing your positive experience. ### 29. Good service for small businesses, but sometimes complicated setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** What I appreciate the most is finally having my vanity number with my business name in it for my small tech support business in Quebec. No activation fees, which is great for a small budget. The prices are honest and reasonable. The customer service is really quick when you need help - they solved my setup issue in a few minutes. The dashboard is clear and easy to understand for tracking my calls. For a small business that wants to look professional without breaking the bank, it's really good. **What do you dislike about 800.com?** The platform claims to be "self-service" but some configurations do not work properly without the help of technical support. I had a problem the day after I signed up - my line wasn't working due to an error in my settings. With all the available options, it's easy to get lost in the configuration. I would have liked to be able to manage everything myself without having to contact someone, especially for a platform that emphasizes user autonomy. It would be nice to have clearer error messages or automatic validations. **What problems is 800.com solving and how is that benefiting you?** Before, I used my personal cellphone for my technical support business, which was not professional at all. I wanted a vanity number with my company's name in it, but the other options were too expensive. 800.com allowed me to have my number without activation fees and at a reasonable price for a small business. Now I look serious instead of like a guy working from home, and I can track my calls with their dashboard. The big benefit is really the professional image without breaking the bank. ### 30. Effortless Setup, Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Denise M. **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I find that 800.com has significantly boosted my business's visibility by helping me advertise across all 50 states in the United States. I enjoy the 800 recording feature for incoming calls, which allows me to manage calls efficiently. The ability for callers to leave voice messages or for me to answer directly from the website adds a layer of flexibility that is very beneficial for my operations. I find the setup process incredibly simple and quick, streamlining the integration into my business communication systems. Moreover, I appreciate the separate fax telephone number, which further enhances my business communication capabilities. The customer service is great, providing a reliable go-to area for any questions I might have, which reassures me in my daily operations. I also like the reasonable nature of the service, as reflected in my willingness to recommend it highly. **What do you dislike about 800.com?** I find it challenging to locate all the services offered by 800.com, which complicates understanding its full capabilities. Additionally, there's a need for better training resources, such as instructional videos, to assist users in fully utilizing the platform. Despite using the service, I still don't know all the features that have been set up, highlighting a gap in user education and onboarding. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to advertise my business across the United States, benefiting from the 800 recording feature, a separate fax number, and quick, easy setup. **Official Response from Christina Reynolds:** > Thank you so much for your thoughtful and detailed review Denise! We’re so happy to hear that 800.com has helped boost your business’s visibility nationwide and that features like call recording, voicemail, and fax have streamlined your communication setup. It’s also great to know that our customer service team has provided a reliable resource for your day-to-day needs. We’ll be sure to pass that along to the team! We also really appreciate your feedback about platform navigation and training resources. You're absolutely right, making it easier for users to discover all available features is important, and we're currently working on adding more instructional videos and onboarding guides to improve that experience. I have reached out to you for any additional feedback on specific training resources you would like to see, so we can ensure those are included. Thanks again for your recommendation and feedback! ### 31. Seamless Call Management, Perfect for Mobile Work **Rating:** 5.0/5.0 stars **Reviewed by:** FATIMA G. **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I have been using 800.com for over a year to manage intake calls for our tax files, and I find it to be an indispensable service. The software is user-friendly right from the setup, making it incredibly easy to get started without any complications. One of the standout features for me is its ability to transfer calls to my personal cell phone lines, which allows me to handle important calls while on the go, offering exceptional flexibility and mobility. This capability ensures I am not tied to a single location and can manage my work efficiently anywhere. The call transfers, along with features like transcriptions and mass text messaging, are incredibly useful. They enhance my communication and ensure I can reach clients effectively. The comprehensive functionalities offered by 800.com, such as call forwarding, transferring, and mass text messaging, significantly improve my workflow. Their practicality makes me highly inclined to repurchase the service in the future. Furthermore, considering the rating of 10 out of 10 for recommending it to others, it's clear that 800.com offers value that's hard to beat. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com for seamless call transfers to my cell phone on the road, enhancing mobility and efficiency. ### 32. Effortless Setup and Cost-Effective Choice for 12 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Maureen M. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about 800.com?** I have been using 800.com for twelve years and have been consistently satisfied with its performance. I chose 800.com because it met all my requirements at the time, and I have not looked back since. The setup process was incredibly easy, and navigating the system on the back end is straightforward. I have never encountered any issues with the software, which speaks volumes about its reliability. One of the standout features for me is the call recording functionality, which is crucial for my needs. I also appreciate the comprehensive call logs and the effortless way I can switch phone numbers between different staff members. Call forwarding is a particularly beneficial feature for me as it enhances communication within my team. Additionally, I find the product to be cost-effective, which makes 800.com a sustainable choice for my business. I am thoroughly impressed with the overall ease of use of the product, and I would confidently recommend it to others, giving it a perfect score of ten. **What do you dislike about 800.com?** I cannot think of anything **What problems is 800.com solving and how is that benefiting you?** I find 800.com beneficial for recording calls, maintaining call logs, and easily switching numbers among staff. Call forwarding is especially valuable for us. ### 33. Seamless Setup and Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Full Motion Music Group . **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I appreciate 800.com for its seamless and straightforward setup process, which was not complicated at all, making it easy to get started without any hassle. The ability to connect with a live person during the onboarding process provided valuable guidance and reassurance. This customer service aspect stands out as a significant factor for me, giving me confidence in the support available. Additionally, 800.com has helped give my company a more professional look and organized approach, enhancing our image and operations. I find the added feature that offers more geographical information from callers incredibly useful, as it provides deeper insights I like. With these features and services, I am fully satisfied and wouldn't change anything about 800.com. They have everything set up pretty well. My positive experience drives my high recommendation rating of 10 out of 10. **What do you dislike about 800.com?** nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com to give my company a more professional look and an organized approach. ### 34. Veterans Disability Benefits of America **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about 800.com?** 1. The Customer Service 2. The easy-to-use features 3. Price compared to services provided **What do you dislike about 800.com?** I like everything about 800.com. There are no negatives. **What problems is 800.com solving and how is that benefiting you?** 1. Marketing a toll free service 2. Sharing services across the employment team **Official Response from Christina Reynolds:** > We appreciate your kind words! We strive to provide excellent customer service and user-friendly features. Thank you for choosing 800.com! ### 35. A Simple, Professional Solution for Toll-Free Business Communication” **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about 800.com?** 800.com offers professional toll-free numbers that enhance your business’s credibility and make it easy for customers to reach you. It provides powerful features like call forwarding, voicemail-to-email, and call analytics. The platform is flexible, virtual, and cost-effective—ideal for growing businesses. **What do you dislike about 800.com?** Some downsides of 800.com include its limited advanced features compared to larger VoIP platforms, such as team messaging or video conferencing. It can also be pricey for higher call volumes since plans charge per minute. Lastly, the mobile app and integrations are somewhat basic, which may not suit complex business setups. **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of managing business calls professionally and efficiently without needing a traditional phone system. It provides toll-free numbers, call tracking, and forwarding features that make it easy to stay connected with customers from anywhere. This benefits users by boosting credibility, improving customer service, and keeping communications organized and accessible. ### 36. Frequent Issues Overshadow Potential Benefits **Rating:** 0.5/5.0 stars **Reviewed by:** Ciara C. **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I appreciate that 800.com provides me with an extra phone number that allows me to separate my work calls from personal calls. This feature is beneficial because it helps me maintain a professional boundary while managing customer communications. Being able to call customers through the platform is a crucial aspect that helps my business operations thrive. The ability to keep business communications distinct is valuable for maintaining privacy and organization in my professional life. **What do you dislike about 800.com?** I found the initial setup of 800.com to be very difficult, which was frustrating. Additionally, there are a lot of issues when calling certain carriers, which disrupts my ability to communicate effectively with them. These hiccups in the service diminish its value considerably. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to separate my work and personal calls, and it allows me to call customers. ### 37. Effortless Setup and Professional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mina H. **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I truly appreciate how 800.com has simplified my business communications with a seamless and smooth setup process. The platform's ability to direct phone calls straight to my device is incredibly convenient and helps keep my business operations fluid. It's especially beneficial how it allows me to separate my business and personal communications, offering a sense of professionalism and boundary in my busy schedule. Moreover, I love how it provides a secure platform for being contacted without needing to share my personal information, which is crucial for maintaining privacy. The overall convenience and professionalism that 800.com brings to my online business are compelling factors that would lead me to repurchase or recommend the service. Rating it a perfect ten demonstrates my satisfaction and confidence in the product. **What do you dislike about 800.com?** no dislikes som far **What problems is 800.com solving and how is that benefiting you?** I use 800.com to be contacted without sharing personal information, separate business and personal communications, maintaining convenience and professionalism. ### 38. Efficient Call Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** sandesh m. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about 800.com?** I like 800.com for its voicemail and call tracking features. These tools help us to monitor communication and follow up effectively. Additionally, 800.com aids us in staying reachable and managing calls efficiently. **What do you dislike about 800.com?** I don't like the call connectivity and SMS set delays. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for call forwarding and voicemail; it helps us stay reachable, manage calls efficiently, monitor communication, and follow up through call tracking. **Official Response from Christina Reynolds:** > Thank you for sharing your feedback! We’re glad to hear that the voicemail and call tracking features are helping your team stay reachable, monitor communication, and follow up effectively. Helping businesses manage calls efficiently is exactly what we aim to provide. We also appreciate your feedback regarding call connectivity and SMS setup delays. We understand how important a smooth and reliable experience is, and insights like yours help us continue improving both performance and onboarding. If you’d be open to sharing more details about your experience, we would love to hear about it. You can email us directly at support@800.com and ask for Christina. Thanks again for choosing 800.com — we truly appreciate your support! ### 39. Effortless Call Data Export, Needs Better Visualization **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about 800.com?** I like the easy call log exports on 800.com, especially for exporting call tracking data for reporting or analysis. The initial setup was fast too. **What do you dislike about 800.com?** I think there could be improvements in data visualization. I need more charts and graphs to interpret inbound call data easily. **What problems is 800.com solving and how is that benefiting you?** 800.com helps me monitor inbound calls from Google profile listings and clarifies the performance of local marketing efforts. I like how easy it is to export call tracking data for reporting or analysis. **Official Response from Christina Reynolds:** > Thank you so much for your positive review and feedback Tyler! We love how easy the call tracking data and reports have been, and that it has helped you track your marketing performance. Regarding the visualization, we are actively working on updating the dashboard to provide just that. If you are open to it, we would love to hear any specifics on what you would like to see, as it helps us build a better product. Please reach out to support@800.com and ask for Christina. ### 40. Effortless Setup, Perfect for Privacy **Rating:** 5.0/5.0 stars **Reviewed by:** Travis W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about 800.com?** I like that 800.com was reasonable and easy to set up, saving me time. The process is simple and doesn't waste my time. **What do you dislike about 800.com?** The fact that I'm talking to AI right now to write a review is a little annoying. I would rather have typed it. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to avoid using my cell phone number in advertisements. **Official Response from Christina Reynolds:** > Thank you for sharing your feedback with us! We're thrilled to hear that you found our setup process easy and time-saving. Being able to avoid using your cell phone in your professional advertisements is a big win and a main reason we are here :). Totally understand with the AI prompted response request from G2, unfortunately we do not have the ability to remove that option, but after speaking with G2 it looks like they do have a written option to avoid speaking to their AI agent. Thanks again for your positive review! ### 41. Easy to set up, easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph T. **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** I like that 800.com gives my clients and potential clients an easy way to reach me with a number they can remember. I also appreciate that it was easy to set up and easy to understand how to use. I have enough things to remember, and I don't want to worry about how to use my phone line. The initial setup was very easy. **What do you dislike about 800.com?** Nothing comes to mind. **What problems is 800.com solving and how is that benefiting you?** 800.com gives my clients an easy way to reach me with a memorable number. It's easy to set up and understand, so I don't have to worry about my phone line. **Official Response from Christina Reynolds:** > Thank you so much for your kind words Joseph! We're thrilled to hear that 800.com has made it easy for your clients to reach you and love that the setup was smooth and stress-free. We know how much small business owners already have on their plates, so it's great to hear that our service fits right in without adding extra complexity. That’s exactly what we aim for; a memorable, reliable solution that works quietly in the background so you can focus on what matters most. Thanks again for choosing 800.com, we’re proud to support your business! ### 42. Effortless Setup, Competitive Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan H. **Reviewed Date:** December 09, 2025 **What do you like best about 800.com?** I really like 800.com because it's very simple to use and the price is very competitive. The features that come with it are nice. I also appreciate the call analytics and reporting for time of use and regions, which are very simple to access and really help with our staffing needs. The initial setup was also very easy, about as easy as you can get. Overall, I would rate it a solid nine out of ten. **What do you dislike about 800.com?** I don't have any dislikes at the moment. **What problems is 800.com solving and how is that benefiting you?** I find 800.com is very simple to use, competitively priced, and allows us to use forwarding and a hunt group. It provides easy access to call analytics, offering reporting for time, regions, and call volume, which helps with staffing needs. ### 43. Robust Call Features and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Damon K. | Agency Principal, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about 800.com?** 800.com is a very robust system that gives you many options of call features for your business. Their support team is very professional and friendly and has usually gotten back to me in a few hours of asking for support help. **What do you dislike about 800.com?** 800.com system is very robust and has a lot of options. It cannot be integrated with a lot of insurance or CRMs. **What problems is 800.com solving and how is that benefiting you?** I have a few businesses and I am able to toggle between businesses to make phone calls very easily. Either on the platorm or on the app. ### 44. Great for my Home-based Business Look More Established and Successful **Rating:** 5.0/5.0 stars **Reviewed by:** Colin T. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about 800.com?** Makes my home based business look more established and successful **What do you dislike about 800.com?** I don’t dislike any aspect of the service **What problems is 800.com solving and how is that benefiting you?** Client communications and fulfillment to help grow my business **Official Response from Christina Reynolds:** > We're thrilled to hear that 800.com is helping to elevate the image of your home-based business. Thank you for sharing your positive experience! ### 45. Simple setup with professional results and it's very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky J. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about 800.com?** What I love best about 800.com is how incredibly easy it was to set up. My business phone line was literally up and running within minutes. Also is how professional it makes my business appear. I set a custom intro message so customers immediately know they've reached the right place. AndI can display my 800 number as the caller ID on incoming calls, which helps me quickly distinguish business calls from personal ones on my cell phone so I know to answer with a professional greeting. The reliability and uptime have also been rock-solid. It’s a clean, simple platform with excellent call recording. Great value! **What do you dislike about 800.com?** There’s not much to dislike, especially at this price point. The only feature I’d like to see as we grow is the option to use physical desk phones that integrate directly with 800.com. That would add more flexibility for scaling our call handling with an office team. **What problems is 800.com solving and how is that benefiting you?** 800.com gives my small business a professional phone presence without the complexity or cost of a traditional phone system. It solves the problem of separating personal and business calls, while also making sure customers always reach a branded, consistent greeting. Being able to track, manage, and record calls from a dedicated business number. ### 46. Quick & easy **Rating:** 4.0/5.0 stars **Reviewed by:** MRITYUNJAY S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about 800.com?** I've had a fantastic experience with 800.com—the setup was super easy and their platform is very user-friendly. Their customer service team is quick, knowledgeable, and genuinely helpful whenever I have questions. If you need a professional business number with great value, I highly recommend them! **What do you dislike about 800.com?** Customer service can be slow on weekends **What problems is 800.com solving and how is that benefiting you?** Immidiate numbers, easy set up ### 47. Effortless Setup and Reliable Service—800.com Exceeded Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** Our firm was in a pickle and needed a solution fast. 800.com delivered. Very easy to set up and manage. Really like the reporting features well. As soon as we published the new number, our clients could easily reach us with no issues. We receive several calls a day and would be lost with it. Have not had to contact customer support since the number was set up because it works! **What do you dislike about 800.com?** There is nothing to dislike about 800.com. **What problems is 800.com solving and how is that benefiting you?** Our clients can reach us, and that in itself is a significant benefit. Our call center abruptly shut down last year, and 800.com was able to provide a solution FAST. ### 48. Affordable 800 Number Solution for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Michael U. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 800.com?** Its an affordable way for small businesses to get an 800 number **What do you dislike about 800.com?** The app is not really that good. It needs more refining. **What problems is 800.com solving and how is that benefiting you?** It gives an appearance of a large company. It makes a small business look more professional. **Official Response from Christina Reynolds:** > Thank you Michael! We are happy to hear that 800.com is such a great fit for your business and it can give your company a more professional look. I would love to hear more about any app refinements that would make it better for you. Reach out to us anytime at Support@800.com and ask for Christina. Thank you for being a customer :) ### 49. The best 800 number service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I am very satisfied with 800.com. I have been using them for my toll-free number for many years. The product is very ease to use and the company has amazing customer support. Anytime that I have asked for help with something, they have responded immediately, professionally, and have positively and quickly resolved the issue. You couldn't ask for a better experience. Over the years I have had some transitional issues involving transporting my number and they made it an absolute breeze to accomplish. **What do you dislike about 800.com?** I have zero dislikes with 800.com. I wish that all companies could figure out how to be as responsive to customer inquiries as they are. The software is extremely user friendly. **What problems is 800.com solving and how is that benefiting you?** 800.com is providing me with a reliable and easy to use 800 number that can swiftly accommodate my changing needs. ### 50. Effortless Call Tracking for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Trent M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 800.com?** I like that 800.com allows me to keep the same toll-free number long term, which is really helpful for maintaining consistency as the business grows. The initial setup is fast, which was very convenient for us. **What do you dislike about 800.com?** I think 800.com could improve by offering more granular user permissions and better role-based access for larger teams. **What problems is 800.com solving and how is that benefiting you?** 800.com helps track call volume from directories during business growth and allows maintaining the same toll-free number as the company scales. **Official Response from Christina Reynolds:** > Thank you for taking the time to share your experience Trent! We’re glad to hear that being able to keep the same toll-free number as your business grows has been valuable for maintaining consistency. It’s also great to know the quick setup made getting started convenient for your team. We appreciate your feedback on more granular permissions and role-based access as well. Insights like this are incredibly helpful as we continue improving the platform to better support larger teams and growing businesses. Please reach out to us at support@800.com and ask for Christina to discuss more. ## 800.com Discussions - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/800-com-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-r) - 1 comment, 1 upvote - [Is there a plan to allow texting to and from the 800.com](https://www.g2.com/discussions/is-there-a-plan-to-allow-texting-to-and-from-the-800-com) - 1 comment, 1 upvote - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/26700-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-reply-from-the-email-or-my-connected-cell-phone-with-the-800-com-clid) - 1 comment, 1 upvote - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment - [View 800.com pricing details and edition comparison](https://www.g2.com/products/800-com/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A04%3A06+-0500&secure%5Bsession_id%5D=ec2dc293-e897-48c8-bec1-de6d0f3d0dca&secure%5Btoken%5D=2c49d1f74857b59a5de9c90d22dddb881ade91b50c4cfc957fcd4e2a05adbf7f&format=llm_user) ## 800.com Integrations - [800APP](https://www.g2.com/products/800app/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Ecamm Live](https://www.g2.com/products/ecamm-live/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - 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[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## 800.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Contacts** - Personalization - Information Locater - Record Prospect Data **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - API Integration **Compatibility - AI Voice Assistants** - Cross platform compatibility **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top 800.com Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,725 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 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