--- title: 800.com Reviews meta\_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1020 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1020 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### 800.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. [(301 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040529&qs=pros-and-cons#reviews) Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. [(232 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041183&qs=pros-and-cons#reviews) Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. [(168 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040512&qs=pros-and-cons#reviews) Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. [(141 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040463&qs=pros-and-cons#reviews) Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. [(112 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041116&qs=pros-and-cons#reviews) Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. [(50 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040849&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041086&qs=pros-and-cons#reviews) Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040933&qs=pros-and-cons#reviews) Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040877&qs=pros-and-cons#reviews) Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. [(20 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040449&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of 800.com ##### 1. Ease of Use Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. [ See 301 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040529&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Ski SKi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ski SKi B.") SB Ski SKi B. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Professional Yet Private Communication" What do you like about 800.com? I use 800.com for my radio station to connect with callers while keeping my personal number private, which also helps avoid spam and directs my listen ##### 2. Easy Setup Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. [ See 232 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041183&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ##### 3. Customer Support Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. [ See 168 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040512&qs=pros-and-cons#reviews) See Related User Reviews ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ![Lamone J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lamone J.") LJ Lamone J. Small-Business (50 or fewer emp.) 5.0/5 "800.com is Amazing:" What do you like about 800.com? I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients ##### 4. Number Management Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. [ See 141 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040463&qs=pros-and-cons#reviews) See Related User Reviews ![Ski SKi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ski SKi B.") SB Ski SKi B. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Professional Yet Private Communication" What do you like about 800.com? I use 800.com for my radio station to connect with callers while keeping my personal number private, which also helps avoid spam and directs my listen ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ##### 5. Positive Experience Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. [ See 112 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041116&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you like about 800.com? I use 800.com so customers can reach me at a professional number instead of my cell phone, and it’s also branded, which I love. I really like that the ### 5 Cons or Disadvantages of 800.com ##### 1. Expensive Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. [ See 50 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040849&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement" What do you dislike about 800.com? Even with the improvements, texting customers back is still harder than it should be. I wish there were a more seamless way to respond—ideally without ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Toll-Free Number Setup with Powerful and customizable Call Forwarding" What do you dislike about 800.com? The main downside to 800.com is the cost as compared to a traditional toll free number from your telephone services company. ##### 2. Learning Curve Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041086&qs=pros-and-cons#reviews) See Related User Reviews ![Lynnita B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynnita B.") LB Lynnita B. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup and Professional Credibility with 800.com" What do you dislike about 800.com? I don’t have anything I dislike about the platform ![Jay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay G.") JG Jay G. Small-Business (50 or fewer emp.) 4.0/5 "Easy to get started" What do you dislike about 800.com? Was a pain to figure out and get a vanity number that worked for my company. ##### 3. Limited Features Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040933&qs=pros-and-cons#reviews) See Related User Reviews ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you dislike about 800.com? I find the possible leads aspect lacking. I’d like my number to function more like a lead form within the phone system, where customers can answer a f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Features Available on 800.com" What do you dislike about 800.com? I do not like the features where you being ask to fill description for each section in the opt-out sms messaging. ##### 4. Number Management Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040877&qs=pros-and-cons#reviews) See Related User Reviews ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you dislike about 800.com? I found them pretty expensive. When we tried to leave, we had to pay the remaining fees to get out of the contract. ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you dislike about 800.com? I find the possible leads aspect lacking. I’d like my number to function more like a lead form within the phone system, where customers can answer a f ##### 5. Call Connectivity Issues Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. [ See 20 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040449&qs=pros-and-cons#reviews) See Related User Reviews ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Setup and User-Friendly Experience with 800.com" What do you dislike about 800.com? The least helpful of the 800.com platform relates too removing the noise from the communication process related to attaining the voicemail in written ![Barkha V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barkha V.") BV Barkha V. Mid-Market (51-1000 emp.) 4.0/5 "Efficient Call Tracking with Some Room for Improvement" What do you dislike about 800.com? I think the call duration can be improved. It would be better if users could use call features for more time without getting disconnected during work BK Brooke K. Owner Consumer Goods Small-Business (50 or fewer emp.) 2/18/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Robust and User-Friendly with Stellar Support" 5/5 What do you like best about 800.com? I find 800.com to be very robust with a nice and simple platform online. I never have any problems with voice quality or dropped calls. It's very user-friendly and offers a lot of options at a great price. It's also really easy to set up for different sales team members through extensions, voicemails, automations, missed calls, and appointments. The customer support is excellent and very quick to respond, usually getting back to me within 24 hours if I need help. Review collected by and hosted on G2.com. What do you dislike about 800.com? I think 800.com could really use more integration with different platforms. There are a couple other software I use, and I always see the main three, like RingCentral or Lightspeed. If there were some more integrations with different platforms where I could have everything in one, that would be excellent. There's no integration with my CRM, and that's something I wish it had. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com to manage missed calls, coordinate calls to different sales team extensions, and text my customers and clients. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12379852/official_response/edit) Thank you so much for your positive feedback on 800.com's platform, user-friendliness, and customer support! We also understand the importance of integrations and would love to learn more about which integration you are looking for. Please reach out to us at Support@800.com and ask for Christina :) 3/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ira A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ira A.") IA Ira A. Director of Online Development Small-Business (50 or fewer emp.) 5/28/2026 "Easy to Use, Smooth Performance, and Great Value" 5/5 What do you like best about 800.com? The platform is easy to use, with an intuitive mobile app, and it has worked smoothly without any issues so far. The pricing also feels very reasonable, especially for an unlimited toll-free service. Support resources and documentation are clear and straightforward, making them easy to understand. Review collected by and hosted on G2.com. What do you dislike about 800.com? So far I have no complaints about the service. Everything works great! Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com has allowed our small business the opportunity to use a branded toll-free number that gives us the professional edge with clients. Call recording features have also made it easier to ensure we are providing the best possible experience to each and every user of our platform. Review collected by and hosted on G2.com. Show More Response from Tom English of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12885540/official_response/edit) We're delighted to hear that 800.com has been beneficial for your small business, providing you with a branded toll-free number and call recording features to enhance your professional image and customer experience. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Qwana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qwana S.") QS Qwana S. Respiratory Therapist Small-Business (50 or fewer emp.) 6/23/2026 "Great tool for business calls" 5/5 What do you like best about 800.com? It gives me a professional phone number for my small business, that helps separate my business calls from my personal calls. Review collected by and hosted on G2.com. What do you dislike about 800.com? I don’t have any major dislikes so far, the only thing would be that it takes a little time to get familiar with all the features, but overall it has been helpful for my small business. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com helps me separate my business calls from my personal phone. It makes it easier for potential clients, families and businesses to contact me, which helps my business appear more organized, reliable and professional. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12999219/official_response/edit) Thank you for sharing your positive experience with 800.com. We understand that getting familiar with the platform can take some time, but we're here to help if you have any questions or need assistance! Please don't hesitate to reach out to support@800.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Valiant Garage Door LLC R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valiant Garage Door LLC R.") VR Valiant Garage Door LLC R. Owner Small-Business (50 or fewer emp.) 5/8/2026 "Easily Integratable, Needs UI Improvement" 3.5/5 What do you like best about 800.com? I like that 800.com is easily integratable with other things, and they have an open API. I can pretty much use it in any app that I want, which makes it easy to put all of my apps and programs into one place. The initial setup was relatively easy, moderate I would say. Review collected by and hosted on G2.com. What do you dislike about 800.com? I find the UI could be improved; it's not easy to use and could be more simple and straightforward. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com for answering and routing calls, solving not being able to answer on time and knowing who calls. It's easily integratable, working with any app I want, making it easy to consolidate apps and programs. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12736630/official_response/edit) We're thrilled to hear that you find our system beneficial and that we're able to streamline everything for you. Thank you for your positive feedback! 7/31/2026 Validated ReviewerIncentivizedSource: Seller invite ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Financial Services Professional Financial Services Small-Business (50 or fewer emp.) 1/1/2026 "Effortless Setup and User-Friendly Experience with 800.com" 5/5 What do you like best about 800.com? The most helpful thing about using the 800.com platform is its ease of use and ease of implementation process because they impact the scope of the customers' experience and overall business efficiency. Review collected by and hosted on G2.com. What do you dislike about 800.com? The least helpful of the 800.com platform relates too removing the noise from the communication process related to attaining the voicemail in written narrative when you can't hear the voicemail through the portal or e-mail. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? Current problems being solved through the 800.com platform are based on receiving a seamless interaction between the customer and my office, a lower risk of human error when receiving messages and processing calls quickly. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12168489/official_response/edit) Thank you for the thoughtful review! We’re glad to hear that the ease of use and implementation process have helped create a smoother experience for both your business and your customers. Helping businesses improve communication efficiency while reducing friction and human error is exactly what we aim to provide. We also appreciate your feedback regarding voicemail accessibility and written transcriptions. We understand how important it is to quickly access and review messages, especially when audio playback may not always be convenient. While you can always access the full call and transcript from your inbox or timeline in the dashboard, it makes sense to want mobile accessibility. Your email notification should show your full voicemail transcript as well. Please reach out to us directly at support@800.com and we can make sure you are set up to receive transcripts via email as well :) Insights like yours are incredibly valuable as we continue improving the voicemail and transcription experience across the platform. Thanks again for choosing 800.com — we truly appreciate your support! 5/31/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 1/28/2026 "Streamlined Call Tracking with a Seamless Setup" 5/5 What do you like best about 800.com? I find 800.com really useful because it helps me keep track of every single call that I've made and every call that comes in. It gives me all the information regarding voicemails, allowing me to track all those voice mails easily. I appreciate being able to listen back to all the call recordings. This is particularly valuable because there are times when I miss certain things to note down, and having those recordings means I can go back and check what was said, keeping track of everything. The cost-effectiveness of the service also stands out for me. Additionally, the initial setup was very easy. I had set up an onboarding call, but it turned out I didn't need it because I could figure out everything after checking the website a little bit. Review collected by and hosted on G2.com. What do you dislike about 800.com? For me, since I live in Mexico, I have noticed that the connection between calls aren't as good for other people. For me, I hear them perfectly, but usually for them, there's a little bit of static or I have to set my VPN and set other things to make sure that they can hear me clear. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com to keep track of every single call and voicemail, providing all the information I need. It's really helpful, especially for its cost. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12269849/official_response/edit) Thank you so much for your positive review and feedback! We love that 800.com is solving your business call challenges with the tracking and recording features and that our support has been able to help along the way. If you have not downloaded our app yet, that may be a great way to improve your connection with international calls. We are happy to help anytime, just reach out to us directly at Support@800.com Download App Link: https://www.800.com/mobile-app [See how 800.com improved](https://www.800.com/mobile-app) 4/24/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Morgan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan J.") MJ Morgan J. Manager Small-Business (50 or fewer emp.) 6/24/2026 "Professional 800 Number with Seamless Call & Text Forwarding" 5/5 What do you like best about 800.com? I like that I get a 800 number for my business to make it more professional, but that the site is easy to use and all calls and texts go directly to my phone and I have always received everything in a timely manner. Review collected by and hosted on G2.com. What do you dislike about 800.com? So far there is nothing I dislike about this service, I have had an amazing experience so far. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? They seem to care about receiving feedback from customers and are quick to respond to any questions you may have. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-13024180/official_response/edit) Thanks for the great feedback! It’s wonderful to know the number, forwarding, and support are meeting your needs. If you have suggestions or need help, please reach out through your account so we can assist right away. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kristi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristi M.") KM Kristi M. Funding Specialist Small-Business (50 or fewer emp.) 4/23/2026 "Streamlined Client Interaction, Great Caller Analytics" 4.5/5 What do you like best about 800.com? I love that I can choose what type of information I can collect on a caller when I am called. I can get age, location, first name, last name, and company they work for. They also have good analytics. It saves time answering calls and sends me alerts when I am in class and cannot answer my phone. It also organizes my calls and messages, which is very helpful. It takes a lot of the guesswork out of what I might offer the client and helps prevent extra database information from being repeated. It lets me know how long I have interacted with them, gives me ideas on what they think I should do next about the call or message, and lets me know about my interactions with a client. The setup was pretty simple; I just had to add contacts and make a few voice messages and text alerts. Review collected by and hosted on G2.com. What do you dislike about 800.com? I wish I could get a text about calls I missed or messages I've missed. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com to save time answering calls, get alerts when I'm busy, and organize my calls and messages. It helps by providing caller information and analytics, reducing guesswork and preventing repeated database entries. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12678806/official_response/edit) Thank you for sharing your positive experience with 800.com. We're thrilled to hear that our caller information and analytics features are saving you time and helping you stay organized. We really appreciate your feedback and feature request about receiving a text message about missed calls. If you have the 800.com app and enable in-app calling, you will get a push notification everytime you miss a call :) Currently you can also setup text notifications to be sent when someone leaves a VM, but not specifically for a missed call. I will bring this to our product team. Thank you again for sharing your positive experience and feedback! Validated ReviewerIncentivizedSource: Seller invite ![Eli T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eli T.") ET Eli T. Small-Business (50 or fewer emp.) 7/14/2026 "Effortless Setup and Effective Advertising with 800.com" 4/5 What do you like best about 800.com? I love that 800.com is very easy to use, along with its user interfaces and tools that even small businesses like mine can benefit from. It's been a great advertisement tool as my company can use and redirect our memorable 1-800 number. The initial setup was super easy, which I enjoyed about the process. Additionally, the simplicity works well for us, and the customer support has been great. Review collected by and hosted on G2.com. What do you dislike about 800.com? All the numbers I was looking to capitalize on were not available. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com for a memorable 1-800 number that my company advertises. It's provided us with a great advertisement tool, allowing us to redirect the number as needed. Review collected by and hosted on G2.com. Show More Response from 800.com Marketing of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-13103002/official_response/edit) We're delighted to hear that 800.com has been a great tool for your company and that our customer support has been helpful. We understand the frustration of not finding the desired numbers available and will work on expanding our options to better meet your needs in the future. Validated ReviewerIncentivizedSource: Seller invite ![Eric D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric D.") ED Eric D. Small-Business (50 or fewer emp.) 6/11/2026 "Perfect for Business, Easy Setup" 5/5 What do you like best about 800.com? I have been using 800.com for some time and it does exactly what I need, making it great for business. I like that it's an 800 number and I can forward calls to my personal phone, so I don't need a lot of phones, just one number. The initial setup was very easy and simple. 800.com was our first choice because it was highly recommended. I would give it a 10 and recommend it to anyone who needs a business phone number. Review collected by and hosted on G2.com. What do you dislike about 800.com? The website could be more updated because you can get lost looking for the number you picked. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com being a toll-free number lets me forward calls directly to my personal phone, reducing the need for multiple phones, which benefits my business structure. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12950106/official_response/edit) We're delighted to hear that 800.com has been a valuable solution for your business! We appreciate your feedback about the website and will work on improving the user experience. 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