--- title: 800.com Reviews meta\_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1020 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1020 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### 800.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. [(301 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040529&qs=pros-and-cons#reviews) Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. [(232 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041183&qs=pros-and-cons#reviews) Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. [(168 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040512&qs=pros-and-cons#reviews) Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. [(141 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040463&qs=pros-and-cons#reviews) Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. [(112 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041116&qs=pros-and-cons#reviews) Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. [(50 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040849&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041086&qs=pros-and-cons#reviews) Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040933&qs=pros-and-cons#reviews) Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. [(25 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040877&qs=pros-and-cons#reviews) Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. [(20 mentions)](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040449&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of 800.com ##### 1. Ease of Use Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. [ See 301 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040529&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Ski SKi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ski SKi B.") SB Ski SKi B. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Professional Yet Private Communication" What do you like about 800.com? I use 800.com for my radio station to connect with callers while keeping my personal number private, which also helps avoid spam and directs my listen ##### 2. Easy Setup Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. [ See 232 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041183&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ##### 3. Customer Support Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. [ See 168 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040512&qs=pros-and-cons#reviews) See Related User Reviews ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ![Lamone J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lamone J.") LJ Lamone J. Small-Business (50 or fewer emp.) 5.0/5 "800.com is Amazing:" What do you like about 800.com? I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients ##### 4. Number Management Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. [ See 141 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040463&qs=pros-and-cons#reviews) See Related User Reviews ![Ski SKi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ski SKi B.") SB Ski SKi B. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Professional Yet Private Communication" What do you like about 800.com? I use 800.com for my radio station to connect with callers while keeping my personal number private, which also helps avoid spam and directs my listen ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you like about 800.com? What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exact ##### 5. Positive Experience Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. [ See 112 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041116&qs=pros-and-cons#reviews) See Related User Reviews ![KDRS W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KDRS W.") KW KDRS W. Small-Business (50 or fewer emp.) 5.0/5 "Affordable Answering Service for Small Businesses" What do you like about 800.com? I like that 800.com assists us in getting our phones answered when we're away. I also appreciate the pricing. ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you like about 800.com? I use 800.com so customers can reach me at a professional number instead of my cell phone, and it’s also branded, which I love. I really like that the ### 5 Cons or Disadvantages of 800.com ##### 1. Expensive Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. [ See 50 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040849&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie E.") SE Stephanie E. Small-Business (50 or fewer emp.) 4.0/5 "Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement" What do you dislike about 800.com? Even with the improvements, texting customers back is still harder than it should be. I wish there were a more seamless way to respond—ideally without ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Toll-Free Number Setup with Powerful and customizable Call Forwarding" What do you dislike about 800.com? The main downside to 800.com is the cost as compared to a traditional toll free number from your telephone services company. ##### 2. Learning Curve Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1041086&qs=pros-and-cons#reviews) See Related User Reviews ![Lynnita B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynnita B.") LB Lynnita B. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup and Professional Credibility with 800.com" What do you dislike about 800.com? I don’t have anything I dislike about the platform ![Jay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay G.") JG Jay G. Small-Business (50 or fewer emp.) 4.0/5 "Easy to get started" What do you dislike about 800.com? Was a pain to figure out and get a vanity number that worked for my company. ##### 3. Limited Features Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040933&qs=pros-and-cons#reviews) See Related User Reviews ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you dislike about 800.com? I find the possible leads aspect lacking. I’d like my number to function more like a lead form within the phone system, where customers can answer a f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Features Available on 800.com" What do you dislike about 800.com? I do not like the features where you being ask to fill description for each section in the opt-out sms messaging. ##### 4. Number Management Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. [ See 25 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040877&qs=pros-and-cons#reviews) See Related User Reviews ![Brady M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady M.") BM Brady M. Small-Business (50 or fewer emp.) 3.5/5 "Got Our Exact Vanity Number with Great Support" What do you dislike about 800.com? I found them pretty expensive. When we tried to leave, we had to pay the remaining fees to get out of the contract. ![Tranquility Cottage & More Getaways LLC .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tranquility Cottage & More Getaways LLC .") T Tranquility Cottage & More Getaways LLC . Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Service and Branding with Ease" What do you dislike about 800.com? I find the possible leads aspect lacking. I’d like my number to function more like a lead form within the phone system, where customers can answer a f ##### 5. Call Connectivity Issues Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. [ See 20 mentions ](https://www.g2.com/products/800-com/reviews?filters%5Bsentiment_snippet%5D=1040449&qs=pros-and-cons#reviews) See Related User Reviews ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Setup and User-Friendly Experience with 800.com" What do you dislike about 800.com? The least helpful of the 800.com platform relates too removing the noise from the communication process related to attaining the voicemail in written ![Barkha V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barkha V.") BV Barkha V. Mid-Market (51-1000 emp.) 4.0/5 "Efficient Call Tracking with Some Room for Improvement" What do you dislike about 800.com? I think the call duration can be improved. It would be better if users could use call features for more time without getting disconnected during work ![Courtney H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney H.") CH Courtney H. Small-Business (50 or fewer emp.) 6/22/2026 "Flawless Phone Service with Easy Setup" 5/5 What do you like best about 800.com? What I like most about 800.com is its simplicity and very easy setup, which took about two minutes. It's great that I have service all the time with no service interruptions, and I've never missed calls or text messages. Additionally, it's a very good phone service, straightforward with no unnecessary pushing of products. Review collected by and hosted on G2.com. What do you dislike about 800.com? Nothing . Their service has been perfect Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com lets me track business calls, avoids missed calls, and offers texting and voicemail, enhancing communication. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12994531/official_response/edit) We appreciate your kind words and are delighted to know that our service has met your expectations. Thank you for choosing 800.com! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PB Pamela B. Mid-Market (51-1000 emp.) 5/12/2026 "Seamless Call Routing, Great Results" 5/5 What do you like best about 800.com? I like the flexible call routing tool of 800.com because it allows me to support different routine logic for different scenarios. The initial setup was smooth, and it really helps in directing calls to the correct department automatically, alleviating confusion. It's a great tool for running a customer feedback hotline, and I'm very likely to recommend it to others. Review collected by and hosted on G2.com. What do you dislike about 800.com? Customisable voicemail greeting per campaign Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I use 800.com to run a customer feedback hotline, which solves confusion between departments by directing calls automatically. It has a flexible call routing tool supporting different routing logic for various scenarios. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12799928/official_response/edit) Thank you for sharing your positive experience with the flexible call routing tool! We're glad to hear that it's helping to support different routine logic for different scenarios and that the initial setup was smooth. We appreciate your recommendation and are pleased to hear that 800.com is a great tool for your customer feedback hotline. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 1/22/2026 "A professional, simple, and flexible solution" 4.5/5 What do you like best about 800.com? What is most useful about 800.com is its ability to centralize professional communications in one place. The platform allows for efficient management of calls, messages, and contacts, while improving availability, credibility, and customer service. It offers a simple, flexible, and accessible solution to stay connected with clients, no matter the place or time. Review collected by and hosted on G2.com. What do you dislike about 800.com? What is least useful about 800.com is that some advanced features may be limited or require additional options, which may not suit all businesses. The platform lacks a bit of customization or in-depth integrations. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com quickly solves the problems of managing professional communications. The platform allows you to separate personal and professional calls, use a credible business number (without a physical line), and receive calls anywhere. This is beneficial to me because I can remain available for my clients, improve my professional image, and manage my communications more efficiently, while saving time and reducing costs associated with traditional phone systems. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12247001/official_response/edit) Thank you so much for this thoughtful and detailed review! We’re thrilled to hear that 800.com has helped centralize your business communication and provide a flexible, professional solution for staying connected with clients. Helping businesses improve availability, credibility, and communication efficiency — without the complexity of traditional phone systems — is exactly what we strive to deliver. We also appreciate your honest feedback regarding advanced customization and deeper integrations. Insights like yours are incredibly valuable as we continue expanding the platform to better support businesses with more advanced workflows and communication needs. If you’d be open to sharing more about the types of integrations or customization options that would be most helpful for your business, please email support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support and are proud to support your business communication needs! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Brandon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon S.") BS Brandon S. Small-Business (50 or fewer emp.) 6/23/2026 "Cost-Effective with Valuable Call Management Features" 3.5/5 What do you like best about 800.com? I like 800.com because it was very easy to set up, which was important for our team. The Call Tree and Call Forwarding were definitely the most valuable solutions for us, as they efficiently solved a routing problem by allowing customers to select the option to get directed to the appropriate person. Review collected by and hosted on G2.com. What do you dislike about 800.com? The graphic user interface. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com solved a routing problem for customer calls, allowing them to select options and reach the right person easily. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12999176/official_response/edit) We're thrilled to hear that our Call Tree and Call Forwarding features have been beneficial for your team. We'll definitely take your feedback about the user interface into account as we always strive to improve. If you ever have any questions or need assistance, please don't hesitate to reach out. We are here to help! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bobby JL J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby JL J.") BJ Bobby JL J. 2/3/2026 "Brandable Phone Numbers with Seamless Setup" 5/5 What do you like best about 800.com? I like having access to different variations of brandable phone numbers for my company with 800.com, and the pricing is a plus. It's beneficial to have these variations, especially when trying to enter different markets throughout Texas or other states. The ability to use area codes closest to the targeted city is great, as it allows us to have a recognizable brandable phone number in that area. The scalability of 800 numbers is also important because it signals recognizability, with many people being familiar with them. Additionally, the initial setup was very simple. Review collected by and hosted on G2.com. What do you dislike about 800.com? There isn't anything in particular that I dislike about 800.com, to be perfectly honest. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com gives me a brandable phone number for my roofing company, helping customers to call quickly and remember easily. It also offers variations of phone numbers with different area codes, aiding market expansion and scalability with recognizability. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12301824/official_response/edit) Thank you so much for this fantastic review! We’re thrilled to hear that 800.com has helped support your growth and branding strategy across different markets. Having access to memorable, recognizable phone numbers with local area code options can make a huge difference when expanding into new regions, and it’s great to know those features have been valuable for your roofing company. We also appreciate you highlighting the simplicity of the setup process and the scalability of using toll-free and local brandable numbers. Helping businesses create a strong, professional presence while staying flexible as they grow is exactly what we aim to provide. Thanks again for choosing 800.com — we truly appreciate your support and are proud to support your business expansion! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 5/25/2026 "Wonderful Customer Service and a User-Friendly, Easy Sign-Up Experience" 5/5 What do you like best about 800.com? 800.com is helpful to my company because of the wonderful customer service as well as user friendly platform. It's very easy to sign up and everything is laid out clearly for you. Review collected by and hosted on G2.com. What do you dislike about 800.com? There is nothing that I dislike about 800.com. I've had no issues since I started doing business with the company. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I needed a number that was a vanity number for my company genuine aura and 800.com was the only business telephone company that had the vanity number that I was looking for. It's perfect! Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12868264/official_response/edit) We're thrilled to hear that you had a wonderful customer service experience and found our platform user-friendly. Thank you for choosing 800.com! 5/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jason R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason R.") JR Jason R. VP, Business Development Small-Business (50 or fewer emp.) 6/23/2026 "Effortless Voicemail Management with 800.com" 5/5 What do you like best about 800.com? I love the voicemail transcription feature on 800.com. It does a really good job so I don't have to listen to the VM, I just read it. This saves me time from having to listen to long voicemails. The initial setup of 800.com was easy. Review collected by and hosted on G2.com. What do you dislike about 800.com? Nothing Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com gave us an authoritative 800 number for customer support and the voicemail transcription saves time because I can read messages instead of listening to long voicemails. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12999500/official_response/edit) We're delighted to hear that you're enjoying the transcription feature and that the setup process was easy for you. Thank you for sharing your positive feedback! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian K.") BK Brian K. Owner Small-Business (50 or fewer emp.) 6/24/2026 "Easy Setup and Effortless to Use for My Business" 5/5 What do you like best about 800.com? It was easy to set up and use for my business. Review collected by and hosted on G2.com. What do you dislike about 800.com? So far, nothing has come up that would warrant a dislike. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? It keeps me from having to hand out my personal cell number. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-13024002/official_response/edit) We appreciate you taking the time to share your experience. It’s wonderful to hear there aren’t any issues and you are loving the service :) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HK Harshit K. Mid-Market (51-1000 emp.) 4/1/2026 "Seamless Call Management with 800.com" 4/5 What do you like best about 800.com? I use 800.com for its all-in-one communication system that lets us manage messages and calls in one place. I find it valuable that we have a toll-free number, making it easy for customers to reach out to us freely. The call forwarding and routing features ensure that we never miss calls by directing them to the right place. Additionally, the initial setup was easy, which was a relief. Review collected by and hosted on G2.com. What do you dislike about 800.com? Pricing is very high for small customers. It needs to create some packages Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? I love that 800.com provides a toll-free number, allowing customers to reach us freely. It manages messages and calls in one place, and ensures we never miss calls by routing them correctly. Review collected by and hosted on G2.com. Show More Response from Christina Reynolds of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12573434/official_response/edit) Thank you for the thoughtful review Harshit! We’re glad to hear that 800.com is helping you manage calls and messages all in one place and ensuring you never miss important customer inquiries. It’s great to know the toll-free number and call routing features are making it easier for your customers to reach you and for your team to stay organized. We also appreciate your feedback on pricing. We understand how important it is for small businesses to have flexible and accessible options, and we’re always looking at ways to better align our plans with different business needs. Thanks again for choosing 800.com — we’re proud to support your business and appreciate your input! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RK Robert K. Small-Business (50 or fewer emp.) 4/22/2026 "Effortless Call Management for Small Practices" 5/5 What do you like best about 800.com? I love 800.com because it is very user-friendly and easy to navigate, which gives me better control over when and how calls are answered, including the degree to which they are managed. I appreciate how it simplifies my focus on business-related items, like doc appointments, instead of worrying about phone calls, voicemails, and routing calls. Setting it up was also very easy and quick. Everything it offers works perfectly for me at this time. Review collected by and hosted on G2.com. What do you dislike about 800.com? Nothing at this time. Review collected by and hosted on G2.com. What problems is 800.com solving and how is that benefiting you? 800.com makes it easier to focus on business tasks by handling calls and voicemails, and it's very user-friendly, offering better control over call management. Review collected by and hosted on G2.com. Show More Response from Tom English of 800.com [Editedit](https://www.g2.com/survey_responses/800-com-review-12673588/official_response/edit) It's fantastic to hear that 800.com has made call management effortless for you and allowed you to focus on your business tasks. We appreciate your feedback and are thrilled that our service is benefiting you. 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