--- title: 800.com Reviews meta_title: '800.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1023 reviews by the users' company size, role or industry to find out how 800.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1023 scale: '5' date_modified: '2026-08-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # 800.com Reviews **Vendor:** 800.com **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,023 ## About 800.com Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. ## 800.com Pros & Cons **What users like:** - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. (301 reviews) - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. (232 reviews) - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. (168 reviews) - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. (141 reviews) - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. (112 reviews) - Reliability (109 reviews) - Users love the **user-friendly interface** of 800.com, making setup and management incredibly seamless and efficient. (95 reviews) - Users value the **great customer service** and seamless experience that aids in business growth and accessibility. (93 reviews) - Simple (91 reviews) - Affordable (75 reviews) **What users dislike:** - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. (50 reviews) - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. (25 reviews) - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. (25 reviews) - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. (25 reviews) - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. (20 reviews) - Users experience **SMS recognition issues** , limiting effective use of the texting feature with certain companies. (19 reviews) - Limited Integration (18 reviews) - Users find 800.com lacks **essential features** like advanced integrations, call forwarding, and a mobile app for better management. (17 reviews) - Integration Issues (14 reviews) - Limited Options (14 reviews) ## 800.com Reviews ### 1. Affordable, Feature-Rich, and Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2025 **What do you like best about 800.com?** Very affordable, easy to find the number you want, easy to implement, and excellent customer support. **What do you dislike about 800.com?** Doesn't integrate naturally with Hubspot and text verification isn't easy. **What problems is 800.com solving and how is that benefiting you?** 800.com allows us to have a virtual toll free number which is really important for our business. Solves the problem of costs and not having a physical landline! **Official Response from Christina Reynolds:** > Thank you for your positive feedback! We're pleased that 800.com is helping to solve the problem of costs and providing the virtual toll free number you need for your business. Good news is that we have officially released our full Hubspot integration. You can find it in your dashboard under settings and then "Integrations". Reach out to us at support@800.com if you need any help implementing it :) ### 2. Super Intuitive and Easy Setup, But Some Features Need Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** It’s really easy to use and set up / very intuitive; additionally, the pricing options are fair, relative to other services. **What do you dislike about 800.com?** The token usage of the platform isn’t super clear — how many tokens are equivalent to a single SMS or otherwise. **What problems is 800.com solving and how is that benefiting you?** We needed an easy, quick service for an “Easter egg” of someone calling a phone number or texting it and receiving a voice or SMS reply. We also needed a phone number that related to our business name. ### 3. 800.com made getting an additional phone# so easy and quick! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about 800.com?** Using 800.com was so simple and the face that the number was active immediately was extremely beneficial! **What do you dislike about 800.com?** I don't feel there are many downsides to 800.com. It was more expensive than some of the others but the features make it worth it. **What problems is 800.com solving and how is that benefiting you?** We needed an additional number to provide customers with that was not my personal phone. 800.com made that very simple without needing to pay for an additional phone plan. ### 4. Ten Years Strong: Reliable and Efficient Service **Rating:** 4.0/5.0 stars **Reviewed by:** Les J. **Reviewed Date:** September 18, 2025 **What do you like best about 800.com?** I appreciate how straightforward it is to set up 800.com, which allowed me to get it running quickly. I also find the 800 number feature valuable as it helps me keep my personal number private. Additionally, the text notifications and voicemail transcriptions are incredibly useful, providing seamless communication without disrupting my day. **What do you dislike about 800.com?** I'm experiencing some spam calling and I would like to know how to fix that. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for a voicemail system that protects my personal number and sends text notifications and transcriptions, allowing me to manage calls without disrupting my day. ### 5. Straightforward Interface and Reliable Numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Lavish A. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about 800.com?** The user interface is straightforward, making it simple to navigate, and the phone numbers provided are consistently reliable. **What do you dislike about 800.com?** The data available is quite limited, and the platform's reach within the industry is also restricted. **What problems is 800.com solving and how is that benefiting you?** I appreciate how easy it is to connect, as well as the improvement in network coverage. ### 6. Effortless Setup and User-Friendly for Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Gabby S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about 800.com?** Easy to set up and easy for my team to use. **What do you dislike about 800.com?** The user interface could be a little more intuitive. **What problems is 800.com solving and how is that benefiting you?** We need a public facing phone number that isn't the owner's personal cell phone. ### 7. New user **Rating:** 4.0/5.0 stars **Reviewed by:** R C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about 800.com?** Easy to navigate. I just joined and have only tested to see how it works. So far so good **What do you dislike about 800.com?** Nothing as yet. Just joined and have only tested it **What problems is 800.com solving and how is that benefiting you?** Have a more professional reach. ### 8. Great **Rating:** 4.0/5.0 stars **Reviewed by:** J C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** Easy to use and has call recording saves all calls **What do you dislike about 800.com?** I don’t have the highest level account so I can’t use text messages **What problems is 800.com solving and how is that benefiting you?** Not sure never had a issue **Official Response from Christina Reynolds:** > Thanks so much for your positive review and feedback JC! We’re glad to hear you’re enjoying the platform’s ease of use and call recording features. We also noticed your comment about SMS and just to clarify, SMS is available on all 800.com plans, including yours! To start sending text messages, you just need to complete the federally required 10DLC verification process, which you can access directly through your 800.com dashboard. If you need help with that or have any questions, our support team is always happy to assist. You can reach out to us directly at Support@800.com :) Thanks again for your review and for choosing 800.com to support your business! ### 9. Low Maintenance and Reliable Service. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about 800.com?** My 800.com account helps me a lot. It gives me an easy to remember presence and has a lot of useful features. Plus low maintenance. **What do you dislike about 800.com?** My customers don’t call as much as I’d like. Some if the navigation takes time to get used to. **Recommendations to others considering 800.com:** I recommend this service. **What problems is 800.com solving and how is that benefiting you?** It gives my business credibility and presence. **Official Response from Annie Argueta:** > Thank you for your feedback and review! We truly appreciate it! ### 10. Effortless to Use and Highly Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about 800.com?** Ease of use and implementation is really easy. **What do you dislike about 800.com?** Wish it had some more features and would directly integrate with phone systems **What problems is 800.com solving and how is that benefiting you?** This is to help route call through a 800 number easier ### 11. Easy To Use **Rating:** 4.0/5.0 stars **Reviewed by:** Nina M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about 800.com?** The system was easy to set up and get forwarded to our phones. It made it easy for us to integrate it into our flows quickly and seamlessly. **What do you dislike about 800.com?** I haven't found any downsides to 800.com. **What problems is 800.com solving and how is that benefiting you?** We needed a toll free number for clients that may be outside of the country for one reason or the other. ### 12. For inbound calls only, this service is great **Rating:** 3.5/5.0 stars **Reviewed by:** E. T. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about 800.com?** I like the ability to list the number on my website to receive inbound calls. **What do you dislike about 800.com?** It's very difficult to set up the account to make outbound calls and send SMS messages with 800.com. I attempted multiple times and never got this part set up. I figure I can just use the number for inbound calls only but I really need to have the number shown on caller ID when I call clients back. **What problems is 800.com solving and how is that benefiting you?** It allows me to have a toll free business number that my clients can use to call the company. ### 13. Set up was easy, very difficult to communicate with anyone at the company. Disappointing service **Rating:** 3.5/5.0 stars **Reviewed by:** Andre W. | VP of business development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about 800.com?** That it is a 800 number and i could create my own number **What do you dislike about 800.com?** They make it easy to take your money but do not communicate with you for service or questions **What problems is 800.com solving and how is that benefiting you?** They are solving none for me, i have asked questions and have not gotten any responses ### 14. Great Number Selection, But Pricing Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Priscilla A. W. | Program Director/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about 800.com?** I could choose my number from a list. Response for it to work was quick **What do you dislike about 800.com?** Price could be better compared to others. **What problems is 800.com solving and how is that benefiting you?** I can Identify calls coming in on my personal phone and dont have to carry 2 phones. ### 15. Good service with an easy to use platform/ dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Alex R. | Head of Affiliate and Partnership Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about 800.com?** Excellent service and support for migrating existing numbers into 800.com and easy to use dashboard/ user panel for updating various settings and configurations. **What do you dislike about 800.com?** No downsides in my experience using the services provided **What problems is 800.com solving and how is that benefiting you?** Reporting was significantly easier than our previous provider and helping to save additional support hours in admin tasks and analytics. ### 16. Works well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** Helpful to have a separate answering service. **What do you dislike about 800.com?** Transcription is partially accurate. Usually cannot rely on transcription alone. **What problems is 800.com solving and how is that benefiting you?** Helpful to have answering service when I am not available for customer service calls ### 17. Smooth experience to get the number and setup routing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about 800.com?** Self serve option to setup everything via UI. Easy to implement. **What do you dislike about 800.com?** If it has VOIP service available that would be nice to have. **What problems is 800.com solving and how is that benefiting you?** We are using this as a support number for our company, so users can call us directly. ### 18. Good provider but have had some issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Margaret C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about 800.com?** That I can transfer the 800# to any number and that makes it SUPER convenient for my small business. I use my cell phone for most of the incoming phone calls. **What do you dislike about 800.com?** There have been times when I receive a call on my 800# and the callers always state a totally different number that they are calling and not mine. It used to happen a lot more frequently and seems to have dwindled down a bit this past year. **Recommendations to others considering 800.com:** Nothing additional that I haven't already mentioned. **What problems is 800.com solving and how is that benefiting you?** My clients like that they can reach me at no additional cost to them or their clients. I have travelled all around the world and my clients can reach me wherever I am. **Official Response from Annie Argueta:** > Thank you for your feedback and review! ### 19. convenient and practical **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about 800.com?** 800.com has significantly enhanced my business communications by providing a professional toll-free number, which has improved my company's image and made it easier for customers to reach us. The call forwarding feature ensures that I never miss important calls, as they are seamlessly directed to my preferred line. Additionally, the call analytics tools offer valuable insights into call patterns, enabling me to make informed decisions to improve customer interactions. The platform's user-friendly interface and reliable customer support have made managing my business communications straightforward and efficient. **What do you dislike about 800.com?** I've noticed that certain advanced features, such as conference calling and international numbers, are not available, which could be a limitation for businesses with specific needs. Overall, 800.com has been a reliable tool for enhancing my business communications. **What problems is 800.com solving and how is that benefiting you?** 800.com addresses several key challenges in business communication, significantly benefiting my operations. By providing a professional toll-free number, it enhances my company's image and makes it easier for customers to reach us. The call forwarding feature ensures that I never miss important calls, as they are seamlessly directed to my preferred line. Additionally, the call analytics tools offer valuable insights into call performance and customer interactions, enabling me to make informed decisions to improve customer service. The platform's user-friendly interface and reliable customer support have made managing my business communications straightforward and efficient. ### 20. Pretty good so w **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about 800.com?** Customer service is great and the will call back asap if they miss your call. **What do you dislike about 800.com?** Have to jump through too many hoops in order to be able to text customers and potential customers back, which can result in loss of business at times. **What problems is 800.com solving and how is that benefiting you?** Allows me to have a neutral number and not a specific area code ### 21. Good Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Renato M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about 800.com?** It works properly and every time I need the service. **What do you dislike about 800.com?** Nothing so far, it has been a satisfactory experience. **What problems is 800.com solving and how is that benefiting you?** I started my business and 800.com just gives me a more professional and elevated look. ### 22. Great for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Alicia S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about 800.com?** got the ability to choose a 800 number that i wanted not just a random number **What do you dislike about 800.com?** wasn't aware the number had to go through a verification to send texts! was a bit of a process **What problems is 800.com solving and how is that benefiting you?** got a 800 number for global use ### 23. User-friendly software **Rating:** 4.0/5.0 stars **Reviewed by:** Ciao S. | Senior Underwriter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about 800.com?** Very User-friendly software, easy to use and well designed. You can choose any number and it will be available to you fast. **What do you dislike about 800.com?** A bit expensive for a solo founder to use **What problems is 800.com solving and how is that benefiting you?** Branded phone numbers ### 24. Worked well for a small business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about 800.com?** We were a small business with < 5 employees, and only needed a single 800 number. 800.com was a very simple way to accomplish that goal. It was very easy to set up, and very affordable. **What do you dislike about 800.com?** We did not use any advanced features such as call transcription or call analytics, so did not need to pay for them, but I could see how 800.com would get rather expensive if you needed several lines with several of these features. **What problems is 800.com solving and how is that benefiting you?** We needed to set up an 800 number to include in email and snail mail outreach. This filled the gap very simply. ### 25. Sometimes confusing but they gave solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra L. | Owner, operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about 800.com?** The customer service is great. They are always trying to understand what is wrong and try to find a solution to your problem. **What do you dislike about 800.com?** Trying to figure out how to complete the forms to fill out . They do have examples to copy and paste. Wish they had more. **What problems is 800.com solving and how is that benefiting you?** They ate constantly looking fir solution's. ### 26. Great service! **Rating:** 4.0/5.0 stars **Reviewed by:** Michael P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about 800.com?** I’ve used 800.com for three months now. My favorite feature is the ability to set up automated answering and customer routing. Calling statistics are also great. All this at a reasonable price. **What do you dislike about 800.com?** I would like to see more attendant voice options with improved quality. **What problems is 800.com solving and how is that benefiting you?** Ability to have a professional phone presence. ### 27. Always on point **Rating:** 4.0/5.0 stars **Reviewed by:** Florian F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about 800.com?** I had a 100% forwarding ratio, which is the Most important thing for me. **What do you dislike about 800.com?** It is Kind of expensive compared to Pay as you Go Services. **What problems is 800.com solving and how is that benefiting you?** I dont live actually in the usa but want to look as serious with m Business as possible. ### 28. Works good for a company phone system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about 800.com?** That we can distribute the service call toward all of our employee **What do you dislike about 800.com?** Sometime there is a glitch that we cannot pickup the line but i think it's when customer hang up **What problems is 800.com solving and how is that benefiting you?** Service call distribution towards employee ### 29. Simple creation of a phone number in the USA **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about 800.com?** Good value for money and easy to use **What do you dislike about 800.com?** So far, I have found no disadvantages. **What problems is 800.com solving and how is that benefiting you?** I need a number that I can use during my stays in the US, and 800 helps with that. ### 30. 800.com **Rating:** 4.0/5.0 stars **Reviewed by:** Amitai S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about 800.com?** Ease of Setup. I was able to get my 877 number without much difficulty **What do you dislike about 800.com?** Very complicated configuration. Still having my team struggle with access **What problems is 800.com solving and how is that benefiting you?** It gives my customers a more convenient way to get in touch with their sales reps. **Official Response from Annie Argueta:** > Thank you for leaving your review! ### 31. Quick account set-up. Clear instructions. Fast and helpful support. **Rating:** 4.0/5.0 stars **Reviewed by:** Aleksander V. | CEO, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about 800.com?** Quick account set-up. Good choice of available numbers. **What do you dislike about 800.com?** Account approval took couple of days. It could have been automatic. **What problems is 800.com solving and how is that benefiting you?** Having a business number with reasonable cost. ### 32. 800.com Review **Rating:** 4.0/5.0 stars **Reviewed by:** Chris V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about 800.com?** Excellent customer service responsiveness! **What do you dislike about 800.com?** I would like to see automatic voicemail tranascripts arrive as an email alert rather then just a notificaiton that a voicemail has arrived. **What problems is 800.com solving and how is that benefiting you?** N/A ### 33. Very satisfied! **Rating:** 4.0/5.0 stars **Reviewed by:** Batuhan Z. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about 800.com?** Everything works and I am very satisfied. **What do you dislike about 800.com?** I haven't had any problems so far with 800.com **What problems is 800.com solving and how is that benefiting you?** I can receive calls without any problems. ### 34. Pretty Easy To Work With **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen V. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about 800.com?** Straight forward and simple to work with. **What do you dislike about 800.com?** Needed to get in contact with support so there was just a tiny glitch **What problems is 800.com solving and how is that benefiting you?** Needed a vanity phone number for customers to call form a tv commercial ### 35. 800.com is a great service for 1800 numbers but is a bit pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about 800.com?** I like how I can have the calls routed to my phone **What do you dislike about 800.com?** It's a bit too expensive. For the numbers of minutes you get, it is quite expensive **What problems is 800.com solving and how is that benefiting you?** It's allowing us to include a customer service number for our ecommerce sites ### 36. Long time customer at 800.com **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about 800.com?** Simple to register and use. I haven't had any usage issues. **What do you dislike about 800.com?** I don't have a dislike. 800.com has worked well for me **What problems is 800.com solving and how is that benefiting you?** Haven't had a problem for 800.com to solve. Their product has been working well **Official Response from Christina Reynolds:** > We're glad to hear that you find 800.com simple to register and use. Thank you for being a long-time customer! ### 37. Quick easy and works great **Rating:** 4.0/5.0 stars **Reviewed by:** Ghulam H. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about 800.com?** Easy set up, and up and running quickly. **What do you dislike about 800.com?** Toll free Number selection UI can be better **What problems is 800.com solving and how is that benefiting you?** Easy way for leads to call ### 38. We've been using 800.com for our text message application and it's great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about 800.com?** Quick notifications for customer text messages. Easy to use both the app on the phone and the interface on the desktop . **What do you dislike about 800.com?** We have a separate chat app we are using. It would be nice to integrate all within one app. **What problems is 800.com solving and how is that benefiting you?** For customers who do not want to talk on the phone, this is a great option to communicate with each other. ### 39. Works Well For Business needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about 800.com?** The customer service is great, I would recommend. **What do you dislike about 800.com?** We had some connectivity issues that had been resolved. **What problems is 800.com solving and how is that benefiting you?** Connective issues. ### 40. Works great for my application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about 800.com?** Automatically transfers calls to my cellphone **What do you dislike about 800.com?** I can't say that there is anything I dislike. **What problems is 800.com solving and how is that benefiting you?** I've never had any problems ### 41. Solid platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about 800.com?** Customer service was easy to access. I had trouble understanding some of the language while customizing my account but was given quick answers and didn't have trouble reaching a rep. **What do you dislike about 800.com?** I don't use the service very much. I also wish it was a little easier to understand and more intuitive. **What problems is 800.com solving and how is that benefiting you?** This platform allows us to communicate via phone with customers without us providing our office's phone. We work for many clients and only use 800.com for one particular client, so it keeps our main phone lines clear. ### 42. Pros and Cons **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about 800.com?** They have a great sales team and were attentive and responsive at the time of sign up. **What do you dislike about 800.com?** They did not seem to follow up via any channel other than email. **What problems is 800.com solving and how is that benefiting you?** We never got had the chance to use the 800 numbers and were billed regardless ### 43. Easiest Way to Get an 800 Number **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about 800.com?** Very easy to set up and get started, its a reasonable price too **What do you dislike about 800.com?** I havent figured out a way to distinguish calls to my 800 number forwarded to my cell from personal calls. it would be nice if it popped up in caller ID or something which number was being called **What problems is 800.com solving and how is that benefiting you?** The800 number makes my business look very professional at a low cost ### 44. Obtining new TFN **Rating:** 4.0/5.0 stars **Reviewed by:** Chris A. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about 800.com?** Quick and easy to work with. Fast service. **What do you dislike about 800.com?** There is nothing to dislike about 800.com. **What problems is 800.com solving and how is that benefiting you?** Obtaining TFN numbers in various geographic areas for advertising purposes. ### 45. 800.com **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about 800.com?** Predominately the many features avaialble. **What do you dislike about 800.com?** Some of the interface is not entirely intutitive. **What problems is 800.com solving and how is that benefiting you?** Centralized toll free number. ### 46. Great for new startup **Rating:** 3.5/5.0 stars **Reviewed by:** April B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about 800.com?** 800.com gave a lot of versatility. We were able to forward our customer support number to a third party vendor, create messages, and manage call flow. It was great to use as we were opening up our customer support for our business. **What do you dislike about 800.com?** There wasn't a way to use the number when calling out. So, when we had to return a phone call to a customer, we had to display our personal number or use a Google number. **What problems is 800.com solving and how is that benefiting you?** We were able to manage our inbound calls. I was able to track the calls and if and when there was a peak time customers were calling. **Official Response from Annie Argueta:** > Thank you for taking the time to leave us a review! ### 47. Nice customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about 800.com?** Easy to use and control the application. Very responsive customer support **What do you dislike about 800.com?** WhatsApp is hard to set up. I wanted to use my 800 number to set up a business WhatsApp account but I was not bale to do so. **What problems is 800.com solving and how is that benefiting you?** It is making it easy for my business to look more professional ### 48. Easy to setup and friendly UI **Rating:** 4.0/5.0 stars **Reviewed by:** Mananpreet S. | Head of Technology Operations and Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about 800.com?** * Amount of features * Easy to navigate it * Affordable plans **What do you dislike about 800.com?** Lack of built in VOIP functionality are not supported. **What problems is 800.com solving and how is that benefiting you?** We have a toll-free number for business, that allows our customers to reach us. **Official Response from Annie Argueta:** > Thank you for taking the time to leave us a review! ### 49. Helps with customers **Rating:** 4.0/5.0 stars **Reviewed by:** Philip W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about 800.com?** It gives me a number to receive emails on incoming calls and voicemails. It also prevents scam calls which can waste my time. The cost has been low and reasonable annually, which is great for small businesses and startups. **What do you dislike about 800.com?** I am unsure how to link it to a CRM or if it is possible without conflicts as the company grows. While this is my organization but it is still worth the value. **What problems is 800.com solving and how is that benefiting you?** It helps me track my inbound calls better and eliminates unwanted calls. In addition to this, it is a number that can be posted on my website, and it is a nationwide number. **Official Response from Annie Argueta:** > Thank you for leaving us such a good review! ### 50. easy to set up **Rating:** 4.0/5.0 stars **Reviewed by:** Carissa E. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about 800.com?** It's obviously a fantastic business decision to have an easy to remember 800 number. 800.com makes it easy to select and set up your new number and then linking it is pretty seamless. I would recommend the purchase process. **What do you dislike about 800.com?** The only complaint that I can think of is that it's a little pricey. **What problems is 800.com solving and how is that benefiting you?** We didn't really have a problem. We just wanted a vanity number and that's a great resource to have. **Official Response from Annie Argueta:** > Thank you for leaving us such an awesome.review! ## 800.com Discussions - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/800-com-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-r) - 1 comment, 1 upvote - [Is there a plan to allow texting to and from the 800.com](https://www.g2.com/discussions/is-there-a-plan-to-allow-texting-to-and-from-the-800-com) - 1 comment, 1 upvote - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/26700-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-reply-from-the-email-or-my-connected-cell-phone-with-the-800-com-clid) - 1 comment, 1 upvote - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment - [View 800.com pricing details and edition comparison](https://www.g2.com/products/800-com/reviews?filters%5Bnps_score%5D%5B%5D=4&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A50%3A56+-0500&secure%5Bsession_id%5D=43b1010b-b696-4159-9714-3f621e26c774&secure%5Btoken%5D=e88a098416dbe219d7c0a0a28ab6c6c84c80bda9e57491deb2ae52597e56690d&format=llm_user) ## 800.com Integrations - [800APP](https://www.g2.com/products/800app/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - [Ecamm Live](https://www.g2.com/products/ecamm-live/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - 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Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution - Activity Tracking - Conversion Tracking - ROI Tracking **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence - Real-Time Reporting **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **SMS Platform** - Reporting - Marketing Automation - White Label - API Integration - QR Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Call Routing** - IVR - Call Scheduling - Geo-Routing - Call Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Computer Telephony Integration **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Activity Dashboard - Campaign Analytics - Automatic Call Distribution - Lead Capture - Real-Time Analytics - API - CRM - Call List Management - Real-Time Monitoring - Campaign Management - Voice Mail - Call Scoring - Call Whispering - Data Import/Export - Generative AI - Multi-Campaign - Call Tracking Metrics - Monitoring - Lead Generation - AI Copilot - Call Transcription - Call Center Management - Predictive Dialer - Lead Management - Customizable Reports - Contact Management - Caller ID - Auto-Dialer - Call Disposition - Performance Management - Call Scripting - Lead Qualification - Call Transfer - Reporting & Statistics - Alerts/Notifications - Call Monitoring **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top 800.com Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 4.7/5.0 (571 reviews)