[ 7shifts Reviews ](https://www.g2.com/products/7shifts/reviews) [ 7shifts Reviews ](https://www.g2.com/products/7shifts/reviews) # 7shifts Features ##### ## Employee Self Service (4) Web Portal Allows employees to access current and past pay stubs, W-2 forms, and additional salary information. Benefits Manager Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. Mobile Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Show More ##### ## Administration (10) Payroll Entry Allows administrator to enter payroll for all employees based on salary or total hours worked. Time Off Accrual Calculation and tracking of sick and vacation days. Direct Deposit Automatically deposits paychecks into employees' bank accounts. Expense Reimbursement Allows administrator to reimburse employees for business-related purchases. Pre-tax Deductions Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. Wage Garnishment Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks. Approvals Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. Check/W-2 Printing Allows administrators to print valid paychecks and W-2 forms. Check/W-2 Delivery Sends printed checks to administrator to distribute to employees. Split Deposits Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Show More ##### ## Taxes (3) Tax Calculation Calculates taxes due and may include resources or tools for federal and state tax compliance. Tax Filing Files payroll tax forms automatically for federal, state, and local taxes. Automatic Tax Payment Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. Show More ##### ## Integration (10) API / Integration Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Time Tracking Integration Enables administrator to import hours from time tracking systems. Accounting Integration Provides standard integration with third party accounting software. Core HR Integration Provides standard integration with third party core HR software. API Application programming interface that allows for integration with other systems/databases 401(k) Tracking Track 401(k) participant contributions and employer match Expense Tracking Monitor and record expenses such as purchases or charges incurred Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Third-Party Integrations Set up connections to third-party platforms to improve business processes Third-Party Integration Addition of necessary external data, applications, tools, or features Show More ##### ## Platform (30) Payroll Reporting View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Scalability Allows administrator to easily add employees and grow payroll process as their company grows. Payroll Reporting View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Timesheet Management Track the amount of time spent on a job or task Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Benefits Management Record employee's benefit plans and selections throughout career progression Document Management Store, manage, and track all electronic documents in a centralized location Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Cash Flow Management Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Team Management Organizing a group of people to accomplish a task Policy Management Create, manage, and track policies and procedures within an organization Calendar Management Track and manage schedules and meetings via an integrated calendar Mobile Access Access software remotely via mobile devices Attendance Management Manage attendance for classes, shifts, meetings, or events Deduction Management Determine what amounts employees should contribute towards their benefits from each paycheck Employee Management Track employee schedules, availability, and performance across projects and tasks Reimbursement Management Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Receipt Management Upload, track, and submit receipts in a central database Time Off Management Track and manage employee time-off, vacation, and sick leave requests Workflow Management Create, design and manage workflows for repetitive tasks Expense Management Plan, pay and track business related expenses. Reporting Provides reporting features to monitor tip distribution over time, for auditing or dispute purposes. May also allow for exports of payments. POS Integration Syncs with POS systems or is part of a larger POS system to pull all tip information, both digital and cash. Encryption Encrypts all financial data to protect employee personal data from security breaches. Show More ##### ## Platform Basics (12) Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Reporting Provides analytics tools that reveal important business metrics and track progress. Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Real-Time Reporting Active reporting of data and metrics Labor Cost Reporting Report on the allocation and distribution of labor costs across projects Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboard Has a centralized dashboard for users to interact with. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Labor Cost Reporting Report on the allocation and distribution of labor costs across projects Show More ##### ## Platform Data (4) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts and Notifications Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. Dashboard Has a centralized dashboard for users to interact with Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Platform Additional Functionality (19) Cloud Provides a cloud based version of the platform Mobility Is accessible from a mobile device and by users on the go. Messaging Contains in-application messaging abilities Integrations Integrates with business solutions such as payroll, workforce management, POS systems, etc. Mobility Is accessible from a mobile device and by users on the go. Forecasting Forecasts scheduling needs based on important KPIs. Task Management Provides task prioritization and management abilities. Portal Contains a portal to facilitate third-party or client application access. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Labor Management Manage the attendance, schedule, and payroll of the labor workforce Attendance Management Manage attendance for classes, shifts, meetings, or events Employee Management Track employee schedules, availability, and performance across projects and tasks Shift Management Facilitate the scheduling and coordination of employee shifts Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Calendar Management Track and manage schedules and meetings via an integrated calendar Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Timesheet Management Track the amount of time spent on a job or task Show More ##### ## Back Office (5) Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Employee Management The ability to manage employee schedules, payroll, or onboarding. Real-Time Analytics Analyze and gain insights into data in real-time Stock Management Manage the buying, selling, and holding of stocks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ##### ## Front of Office (11) Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Purchase Order Management Create, send, and track purchase orders and their statuses Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Promotions Management Design, communicate, and distribute incentives to perform a specific action Discount Management Track products that are for sale at a reduced price or part of coupon promotions Wait List Management Record, update and manage waiting lists Reservations Management Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Show More ##### ## Platform Content (3) Automation Automates some or all operation related tasks. File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Content Library Provides users with a pre-built library of useable content. Show More ##### ## Employee Management (3) Shift Tracking Allows managers to track hours worked by each employee across each site. Employee Profiles Provides a portal or app for employees to manage banking information and access tip payout records. Employee Segmenting Allows managers to group employees by titles and manage different tip payout rules based on role. Show More ##### ## Tip Management (4) Tipout Rules Allows managers to create custom rules for tip distribution, such as percentage or payout frequency. Payment Tracking Tracks status of all tip payments and keeps historical records of past payouts for each employee. PCI Compliance Securely pays out tips to employee accounts in accordance with PCI compliance standards. Automated Payout Distributes tips to selected employees' accounts automatically at the end of their shifts. Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Restaurant Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Accounting Integration Integrate with a third-party accounting system Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Restaurant Scheduling (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (96) Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Time Clock Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Credit Card Processing Accept and process credit card transactions Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Mobile Access Access software remotely via mobile devices Multi-Location Manage and support multiple locations Real-Time Data Receive data and information in real time Customizable Branding Add customized logos and colors to align with company branding Sales Reports Reports specific to sales analysis for trends and strategies Social Promotion Market event via social media tools Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access Controls/Permissions Define levels of authorization for access to specific files or systems Billing & Invoicing Create, manage, and send invoices or bills to customers API Application programming interface that allows for integration with other systems/databases Order Tracking Track orders throughout the fulfillment process Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Real-Time Updates Receive system updates as soon as any changes are made Online Ordering Tracks and processes online orders Customizable Reports Alter the layout and content of reports Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Customer History Access previous interactions or concerns to maintain customer relationships Forecasting Form predictions based on past and present data/trends Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Electronic Payments Electronically collect payments for goods or services Sick Leave Tracking Track and manage sick leave time Online Time Clock Track/log the amount of time employees worked per job using a timer Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Overtime Calculation Manage and record overtime hours for hourly employees Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access Access software remotely via mobile devices Customizable Reports Alter the layout and content of reports Schedule Distribution Assign and distribute work schedules to individual employees or teams within an organization Generative AI Use AI to generate content in the form of text, images, videos, etc. Multi-Location Manage and support multiple locations Reminders Timed notification for any upcoming task, deadline, appointment, or activity Shift Scheduling Schedule shifts via online calendars and available employees Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Labor Cost Calculator Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Shift Swapping Managing and trading shift details between employees Access Controls/Permissions Define levels of authorization for access to specific files or systems Messaging Communicate using messages within the system Data Import/Export Import and export data to and from software applications Approval Process Control Manage the process of evaluating documents or requests submitted for approval Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Mobile Alerts Notifications via mobile devices Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Activity Tracking Track and document all activities across devices, networks, and other systems Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Biometric Recognition Facial or other physical recognition to confirm identity API Application programming interface that allows for integration with other systems/databases Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Real-Time Data Receive data and information in real time Resource Allocation Assign available resources to various projects and tasks Reminders Timed notification for any upcoming task, deadline, appointment, or activity Employee Profiles Centralized storage for employee data, records, and performance metrics Generative AI Use AI to generate content in the form of text, images, videos, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges W-2 Preparation Automatically create and distribute W-2/1099 tax forms to employees. Multi-Country Pay employees in multiple countries using correct currencies and correct tax deduction amounts Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Employee Self Service Gateway through which employees can access the system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Import/Export Import and export data to and from software applications Multi-State Pay employees in multiple states with correct tax deduction amounts in each Approval Process Control Manage the process of evaluating documents or requests submitted for approval Tax Compliance Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Access Controls/Permissions Define levels of authorization for access to specific files or systems Time Tracking Measure and track time including hours worked and paid time off (PTO) Customizable Reports Alter the layout and content of reports Web-based Deployment SaaS, web-based, online deployment Payroll Outsourcing Delegate payroll processing to third party vendors Expense Claims Attaching relevant receipts or supporting documents to submit expenses for reimbursement Multi-Currency Manage and handle various international currencies Corporate/Business Software specialized for corporate use Chatbot AI-based platform which conducts a conversation via auditory or textual methods 1099 Preparation Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Auto Update Automatic update of information / software Time & Attendance Track and manage employee's work hours to improve payroll accuracy AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. For Accountants Software specialized for accountants and accounting firms For CPA Firms Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals Multi-Location Manage and support multiple locations Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data For Small Businesses Designed for small businesses Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ## 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