Very user friendly for the staff, intuitive, easy to keep all of an employee's documents in one place. Makes communication simple amongst employees and management. Saves us money having everything in one place. Customer support is very responsive when issues arrive. Integrates well with Kronos. Review collected by and hosted on G2.com.

Unfortunately, the schedule view is only one week at a time. It would be helpful to view multiple weeks, especially when we're closing payroll for the period. Review collected by and hosted on G2.com.

I use 7shifts for scheduling, time clocking, and timesheets, and I appreciate its chat feature for work-related communication among employees. It makes scheduling easy and, since it’s linked to the POS, it can forecast sales, allowing me to better manage labor costs by providing me with a labor percentage based on the day's schedule. I find it especially helpful in tweaking schedules to keep labor costs within range. The ease of initial setup is another plus for me. Review collected by and hosted on G2.com.

I wouldn't say I don't like something about it. I would like it if I can have the option to customize my homescreen to what I want to see as soon as I open up my app. Review collected by and hosted on G2.com.

It's clean, I like the drag and drop features, and the tip pooling is also easy enough to use. Review collected by and hosted on G2.com.

I wish that end users could run a backfill. This is a specific request, and you could hide the button somewhere hard to find so that only people who really want to find it, can find it. But I often find myself running payroll at odd hours of the night, when the human support team is not reachable, and I have to wait until the morning to run the backfill. This is incovenient for me, because I want to just finish my work and not look at my computer on my days off. Review collected by and hosted on G2.com.

I have not subscribed to any new things that 7shifts has offered yet Review collected by and hosted on G2.com.

I would like the option to print out someone schedule if they are assigned to a different area than the one I am printing Review collected by and hosted on G2.com.

7Shifts integrates seamlessly with our existing tech stack. Set up was very quick so we were able to start using the platform right away. The platform is very easy to use as an admin. Review collected by and hosted on G2.com.

I wish we could choose specific employees to contribute or not contribute to the tip pool policies instead of choosing by department or job role. Review collected by and hosted on G2.com.

I appreciate how 7shifts makes it easier to communicate with staff and streamline that process. It provides transparency on scheduling, which is really helpful. Also, I find that it makes payroll streamlined and easy. It's a great tool for managing these tasks efficiently. Review collected by and hosted on G2.com.

I think the payroll services could be improved, in terms of end of year tax forms, things like that. As well as how they run payroll for more complicated situations, such as deductions, things like that. The initial setup was fairly easy for one business, but for another business, it was more complicated. We're still unable to get our salary managers on the payroll for our other business. Review collected by and hosted on G2.com.

Love the app for staff to communicate and the data Review collected by and hosted on G2.com.

The tip pooling and role mapping can be tedious. Review collected by and hosted on G2.com.

We’ve been using 7shifts at Engrained Brewing Company for several years now, and it’s been an absolute game-changer for managing our team. The platform makes scheduling fast, intuitive, and accurate. I love how easy it is to forecast labor costs, track punches, and communicate with the team all in one place.

The integration with payroll has streamlined our process tremendously — no more manual entry or back-and-forth corrections. The mobile app keeps everyone connected and accountable, and employees appreciate how easy it is to see their shifts, swap if needed, and track hours.

We also use the tasks component for team checklists which has been great for driving accountability. The logbook feature is also great as it helps our management team communicate across shifts.

The 7shifts support team has also been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most from the system.

Overall, it’s one of the best technology investments we’ve made as a restaurant. It saves time, improves communication, and gives me the visibility I need to run the business more efficiently. Highly recommended to any restaurant looking to simplify operations and take scheduling to the next level! Review collected by and hosted on G2.com.

The only challenge we had with 7Shifts is intermittent syncing with our POS system. Prior to running payroll I frequently have to resync time clock entries and sales don't always update accurately or all. Review collected by and hosted on G2.com.

I like how 7shifts makes it easy to schedule every employee correctly for the manpower and labor hours needed. I love that I can find employees easily and instantly see their availability. The chat feature is great for speaking with all my team members simultaneously. The initial setup of 7shifts was very easy. Review collected by and hosted on G2.com.

Sometimes the app lags and crashes Review collected by and hosted on G2.com.

I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features. Review collected by and hosted on G2.com.

I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start. Review collected by and hosted on G2.com.