Skylar P.
SP
Skylar P.
"Simplifies Shift Management with Ease"
0.5/5
What do you like best about 7shifts?

I find 7shifts incredibly straightforward to set up and use, which makes it easy to navigate, a standout feature for me. It has transformed how I manage shifts, enabling me to see all employee schedules in one place and simplifying the process of delegating shifts and checking availability. The convenience of allowing employees to request time off and pick up shifts directly through the app adds tremendous value, avoiding the need to juggle between texts and emails. All operations are centralized, making my managerial tasks smoother and more efficient, and these features collectively enhance my productivity. These aspects of 7shifts make it a tool I am confident in recommending to others, as reflected in my high satisfaction and likelihood of repurchase. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I'm not entirely sure what changes to suggest for 7shifts, but I feel it could possibly benefit from the ability to add more information within its platform. Review collected by and hosted on G2.com.

Sabrina L.
SL
Sabrina L.
IT Director
Mid-Market (51-1000 emp.)
"User Friendly Software with top of the Line Integrations"
5/5
What do you like best about 7shifts?

We added on Payroll and Tips Distribution and love it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Paying J1s while their social security card is pending. You used to be able to do this and now you can not. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Sabrina, thank you for the fantastic review! We are thrilled that you love our Payroll and Tip Distribution features. Thank you for being a part of the 7shifts community!

Shaina H.
SH
Shaina H.
"Effortless Scheduling with Rich Features"
5/5
What do you like best about 7shifts?

I have been using 7shifts for seven years primarily for scheduling, and I find it very easy to set up and manage, making my experience seamless. The system effectively solves scheduling issues, enabling me to easily manage a large group of employees with different personal and professional commitments such as work, school, and personal life. I appreciate the features like time off requests, trading shifts, and the manager log, which are all helpful for maintaining operational efficiency. The affordability of the service makes it a great choice, along with its convenience and ease of use. There are many useful features that make the overall operation much more efficient, and I would definitely consider repurchasing due to these factors. Finally, I rated my likelihood to recommend 7shifts to others as a ten, reflecting my satisfaction and trust in the service. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes it doesn’t update right away which is frustrating. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Shaina,

Thank you so much for this incredible feedback and for your seven years of loyalty! We are thrilled that 7shifts continues to be a great investment for you, making scheduling and managing your large team seamless and efficient.

It's a huge win to know you're utilizing and benefiting from features like the Manager Log Book and shift trading to maintain smooth operations!

We acknowledge that intermittent syncing delays can be frustrating, and we are continuously working on platform optimizations to ensure instantaneous updates across all devices.

Thank you for your high recommendation and for trusting 7shifts!

Sincerely,

The 7shifts Team

Michael C.
MC
Michael C.
CEO
Mid-Market (51-1000 emp.)
"The best schedule management software but.."
4/5
What do you like best about 7shifts?

nothing new has been relevant in canada, tip pooling an such is restricted to the US Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

features are becoming more transacationary. having to pay to upgrade what is little more than simple things is excessive when other companies are offering more in depth features Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Jonathan C.
JC
Jonathan C.
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Powerful Scheduling Tool"
5/5
What do you like best about 7shifts?

Powerful scheduling and team communication built in. Top tier workforce management Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The android interface can be buggy and sometimes shift notifications are delayed Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Thank you for the 5-star review! We’re happy to hear that our scheduling, communication, and tip pooling tools are providing top-tier value for your team.

We also appreciate you flagging the feedback regarding the Android interface and notification timing. Thank you for being part of the 7shifts community!

KB
kristin b.
office manager
Mid-Market (51-1000 emp.)
"Easy use and a great tool for employee communication and scheduling"
5/5
What do you like best about 7shifts?

I really enjoy the ability to message our entire company in one message. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Scheduling is not as easy to use at first Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your kind review Kristin! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"7shifts has been a great fit while we've needed it"
3.5/5
What do you like best about 7shifts?

Attendance reporting and ease or mobile app Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

formatting of attendance reporting. A CSV file would be very helpful Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Thank you for taking the time to share your experience with us! We’re happy to hear that 7shifts is helping you manage your teams across multiple locations more effectively. We also appreciate your feedback regarding the attendance reporting format, suggestions like this are incredibly valuable as we continue to improve our tools. If you have any further ideas or questions, please feel free to reach out via the Help button on your desktop or the Support section in the mobile More tab.

BB
Brian B.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Excellent Scheduling & Communication, Minor Re-Onboarding Hiccups"
5/5
What do you like best about 7shifts?

It has been not only a valuable scheduling tool for our staff but a great communication tool for our teams to use. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometime we run into issues when trying to re-onboard former employees and have to reach out to support to resolve the record. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Brian,

Thank you for this excellent feedback! We're thrilled that 7shifts is a valuable tool for both scheduling and team communication at your restaurant. It's a huge win to hear that our seamless integration with Toast has made your processes automated!

We acknowledge the occasional hiccup with re-onboarding former employees and are continuously working to streamline employee record management to make that process effortless.

We appreciate you being a valued customer!

Sincerely,

The 7shifts Team

Patty M.
PM
Patty M.
General Manager
Mid-Market (51-1000 emp.)
"User Friendly Restaurant Scheduling & Communication"
4.5/5
What do you like best about 7shifts?

It is easy to see the schedule at a glance, and the colors/letters make it obvious what each position is. 7shifts is great for posting announcements and messages, and targeting them to specific positions. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes if there are a lot of employees and you want to go forward a week, you have to scroll back down to get back to the same section. Review collected by and hosted on G2.com.

Erin M.
EM
Erin M.
Sales & Marketing Director
Small-Business (50 or fewer emp.)
"Budget Friendly!"
5/5
What do you like best about 7shifts?

7shifts offers a variety of options in terms of subscription levels, which allows us to fit our subscription to our budget and business needs. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing, we find it easy to use, and it offers everything we need in terms of time tracking, scheduling and communication with our team. Review collected by and hosted on G2.com.