Service is great and there is always someone willing to answer any questions Review collected by and hosted on G2.com.
Higher prices than some other firms but woth it for the quality of service Review collected by and hosted on G2.com.
They are always quick to respond and can remote into my computer to help me whenever I am having technology issues. They also walk you through the process when fixing problems so you better understand how to avoid the same issues in the future. Review collected by and hosted on G2.com.
I have nothing but great things to say about 7 Layer! Review collected by and hosted on G2.com.
Their professionalizm and their technical ability. Review collected by and hosted on G2.com.
No issues at all and liked how they handled the process. Review collected by and hosted on G2.com.
Our team at 7 Layer really listened to our firm's unique needs, with a deep understanding that a "one size fits all" solution doesn't necessary always work. They are timely and thorough with their ticket response. They went above and beyond reaching out to our vendors for advanced support when needed. Review collected by and hosted on G2.com.
Nothing much comes to mind. We love working with 7 Layer! Review collected by and hosted on G2.com.
7 Layer has been my go to managed services firm for 10 years. I have use them to replace poor performing incombent firms and most recently to stand up a new private equity firm. 7 Layer is responsive and ready to tackle any type of management service issue. Review collected by and hosted on G2.com.
7 Layer is a managed serivices firm that sticks to its core strenghts. When I need other service providers (i.e., VOIP, internet, etc.) 7 Layer trusted partners that they can recommend to clients. Review collected by and hosted on G2.com.
It is their work ethic and their almost obsessive focus on their customers. They charge a flat rate according to your user base. They aim to put in low-touch, highly available solutions that work natively and require little to no support. Review collected by and hosted on G2.com.
There is nothing I dislike about 7-Layer. Like I said they are true partners in every meaning of the word and would recommend them to anyone and to any company of nearly any size. Review collected by and hosted on G2.com.
7-Layer highly proactive in protecting our business from outside threats. They also provide an onsite presence which allows user issues to be addressed promptly and effectively. Review collected by and hosted on G2.com.
Very little. I'm happy with the relationship. Review collected by and hosted on G2.com.
They have been straightforward to work with and have provided high-quality technicians to help install and maintain our IT infrastructure. They are organized in their approach to learning our needs. Review collected by and hosted on G2.com.
The only issue we have experienced with 7 Layer is that we have seen some turnover in the technicians in charge of our account. They have always replaced their staff with high-quality new technicians. Review collected by and hosted on G2.com.
7 Layer is fully committed to helping our business thrive by understanding our specific needs and tailoring solutions to meet those needs. Review collected by and hosted on G2.com.
I honestly can not think of anything that I dislike about 7 Layer. Review collected by and hosted on G2.com.
They have a solution for almost everything Review collected by and hosted on G2.com.
There was an issue with an individual technichian but, otherwise things have been great Review collected by and hosted on G2.com.