--- title: 500apps Reviews meta_title: '500apps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how 500apps works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # 500apps Reviews **Vendor:** 500apps **Category:** [Help Desk Software](https://www.g2.com/categories/help-desk) **Average Rating:** 3.9/5.0 **Total Reviews:** 15 ## About 500apps 500apps is a highly diverse, intelligent, and compatible business platform offering top-quality value to every department in growing businesses. This infinity suite of 50 apps can be accessed at an unmatched price of just $14.99/month with full access to the latest versions of new products and web extensions. 500apps is the single, most-advanced software platform that provides scaling businesses with an All-in-One SaaS suite. All-in-one Sales Suite - Finder-Email Finder CRM.io-CRM Leadsly-Sales Credence OutreachWriter-AI Outreach Writer Etc. All-in-one Marketing Suite - NinjaSite-Website Builder MailSend-Email Marketing HipSocial-Social Media Management Software NinjaSEO-SEO Tool Etc. All-in-one HR Suite Clockly-Time Tracking Software RecruitHire-Applicant Tracking NinjaInterview-Video interviewing HRSprout-HRMS etc. All-in-one Productivity Suite Projectsly-Project Management Software Forms.io-Form Builder Software BPMApp-Business Process Automation Etc. BotPath-Robotic Process Automation And many more... ## 500apps Reviews ### 1. Very confusing but vast amount of applications **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about 500apps?** They have some good applications and the part I'm using is the zapper clone that is much less than zappers offering **What do you dislike about 500apps?** Some of the apps are very confusing like their website builder and their bot. Still cannot figure those out **What problems is 500apps solving and how is that benefiting you?** Integrating workflows and helping with seo **Official Response from 500apps Inc:** > Dear Administrator, Many thanks for your valuable feedback. We appreciate it. Indeed our "ZapUp" app is rated one of the best in its category. We also understand that considering the vast number of apps, at times you might get confused, having said that our tech team/customer success team is always at your disposal should you need their help. We shall be glad to help you out in every way possible. Regards, 500Apps - Team ## 500apps Discussions - [What is 500apps used for?](https://www.g2.com/discussions/what-is-500apps-used-for) - [View 500apps pricing details and edition comparison](https://www.g2.com/products/500apps/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A30%3A24+-0500&secure%5Bsession_id%5D=458c668b-77e2-4ff5-90da-a103ceef3647&secure%5Btoken%5D=67c21e6e1acf635aec0a3826bc6f9699bfff29597f78927dd3170c2843b8bf2b&format=llm_user) ## 500apps Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice - Video Chat **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top 500apps Alternatives - [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) - 4.5/5.0 (3,395 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,583 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews)