Brian W.
BW
Brian W.
President
Small-Business (50 or fewer emp.)
"401go review"
4.5/5
What do you like best about 401GO?

Their reporting and customer service have remained stellar, even amid their rapid growth. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

401GO is working to improve payroll integrations and match plan sponsors with advisors. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

Thanks for the review Brian. Good point on the age thing - we are too young when we want to be older and I'm personally too old when I want to be younger ;)

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Very Personal Assistance and Attentive Support"
4.5/5
What do you like best about 401GO?

They gave me very personal assistance and attention Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Transfer for funds was not as intuitive as I would like. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to Use, Integrates Smoothly"
4.5/5
What do you like best about 401GO?

ease of use- it communicates well with our payroll software and people can update their own allocations Review collected by and hosted on G2.com.

What do you dislike about 401GO?

customer service can be hard to get a hold of, and sometimes they don't know answers with 100% certainty Review collected by and hosted on G2.com.

Lijo J.
LJ
Lijo J.
Personal Income Tax Preparer
Mid-Market (51-1000 emp.)
"Effortless Retirement Management with an Intuitive Interface"
4/5
What do you like best about 401GO?

I really like how 401GO makes managing my retirement simple and stress-free. The interface is intuitive, and tracking my investments is quick and easy. It gives me confidence knowing I can stay on top of my financial goals without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

While 401GO is very convenient, I wish it offered more detailed insights and educational resources for beginners. Sometimes, I feel limited in customizing certain investment options Review collected by and hosted on G2.com.

Verified User in Restaurants
ER
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Simple and Affordable Platform That Delivers"
4.5/5
What do you like best about 401GO?

The simplicity and affordability of the platform Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Not much honestly. Timely communication has it's ups and downs, but is generally good. Review collected by and hosted on G2.com.

Brisa de Los Ángeles S.
BS
Brisa de Los Ángeles S.
Independiente
Information Services
Small-Business (50 or fewer emp.)
"Experience with the app"
4.5/5
What do you like best about 401GO?

Easy to use, you will love it, and the best tool Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Everything is fine, I'm still starting to use it and so far everything is going well 👍 Review collected by and hosted on G2.com.

CJ F.
CF
CJ F.
Event Coordinatir
Small-Business (50 or fewer emp.)
"Simplifies 401k Services, But Room for Improvement"
2.5/5
What do you like best about 401GO?

I like the idea that it makes 401k services easy Review collected by and hosted on G2.com.

What do you dislike about 401GO?

No real complaints at this time to review Review collected by and hosted on G2.com.

Jeffery L.
JL
Jeffery L.
Founder
Small-Business (50 or fewer emp.)
"Love working with 401go"
5/5
What do you like best about 401GO?

We've been working with 401go for 3 years now and have placed our own 401k as well as several client plans on their platform. Easy to use. Great customer support. And the implementation and conversion process is about as simple as I've ever worked with.

Great service guys! Keep improving.

Jeff Review collected by and hosted on G2.com.

What do you dislike about 401GO?

We have a negotiated rate for our per person fees and it's always tricky trying to rememeber to reach out to them to make sure we ask them to extend it manually to each new client we onboard. It would be nice to have the option to simply have that be a standard pricing for our tenant. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

We're thrilled to hear that you've had a positive experience with 401go over the past 3 years! We appreciate your feedback and are glad to hear that our platform is easy to use and that you've had great customer support. We will definitely take your suggestion into consideration for standard pricing for your clients. Thank you for your continued support!

Verified User in Manufacturing
EM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Now More than One Year with 401GO"
5/5
What do you like best about 401GO?

- Great line-up of high quality, low cost funds

- Tool to recommend a portfolio to participants

- Understandable dashboard website for both participants and admin

- Year end recon process was very straightforward

- Dedicated account manager is the single point of contact -- excellent customer service. Really happy with the support and resolution of any issue very quickly.

- We have 360 integration with our payroll provider, Paycom. This is working really well. Employees make changes on the 401Go site, and the updates happen in payroll quickly. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

No complaints about 401Go. Employees really happy with it, and it's easy to administer. Review collected by and hosted on G2.com.

Response from Daniel Beck of 401GO

We're delighted to hear that you and your employees are happy with 401Go. Thank you for choosing us to help improve your 401k experience.

Prahlad .
P
Prahlad .
O
Small-Business (50 or fewer emp.)
"401K retirement plans for small to mid size companies"
5/5
What do you like best about 401GO?

The platform is easy to access and implement. I can see my commission structure and other dashboards clearly. Review collected by and hosted on G2.com.

What do you dislike about 401GO?

Commission is low. They give the flat referral rate instead of percentage. Review collected by and hosted on G2.com.

Response from Judd Bagley of 401GO

Thank you for the review, Prahlad.