Verified User in Higher Education
PH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"MANY subtitles produced very efficiently"
4/5
What do you like best about 3Play Media?

3Play Media integrates well with most of our online systems. This means that the workflow for producing subtitled content is very straightforward for our institution.

The internal editor on the 3Play website is also excellent to use compared to other software I have tried, so making simple adjustments (to usually very good transcripts) is very simple. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

The cost can be quite high for rough, uncut video content for which an early transcript can help with the editing process. This doesn't necessarily need to be 'final' quality, so a draft price for early transcripts would be beneficial. Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best tool to manage videos and transcriptions"
4.5/5
What do you like best about 3Play Media?

One of the notable aspects of 3Play Media is its commitment to delivering accurate captions, transcripts, and audio descriptions. Their technology and processes strive to ensure high-quality results, which can be crucial for accessibility compliance and providing an inclusive experience for all users. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

he software's interface appeared cluttered and unintuitive, making it challenging for users to navigate and locate essential features. The placement of certain buttons and menus seemed arbitrary and did not align with common design patterns that users are accustomed to. This resulted in a steep learning curve for new users and an inefficient workflow for experienced ones. Review collected by and hosted on G2.com.

KS
Kelly-Anne S.
Senior Project Manager
Mid-Market (51-1000 emp.)
"Makes closed captioning a breeze"
5/5
What do you like best about 3Play Media?

With 3Play I like that I can essentially upload a video and forget about it, and they email me when the CC is available to download. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

I have not encountered any major downsides so far. Review collected by and hosted on G2.com.

Response from Jaclyn Lazzari of 3Play Media

Thank you for sharing your positive experience with 3Play Media! We appreciate your feedback and are pleased to hear that our service has been beneficial for your captioning needs.

Rachel G.
RG
Rachel G.
Small-Business (50 or fewer emp.)
"Great and easy to use platform"
5/5
What do you like best about 3Play Media?

The team was attentive, communicative and great at getting us the needed information. We had no problems with setting up our solution. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

It wasn't readily clear what option I should chose and the process for getting set up. Review collected by and hosted on G2.com.

Verified User in Higher Education
GH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Wonderful first experience using 3Play Media."
5/5
What do you like best about 3Play Media?

I liked how quick the turnaround was on my transcriptions. I also appreciated the many different types of file outputs they provided when downloading my completed transcripts, so I had many different options for whatever my needs were. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

I found the platform a bit difficult to navigate, but was eventually able to figure it out. It would be nice if there were better ways to organize files so you can clearly see which ones are completed, still waiting to be processed, and which one's you've downloaded. Review collected by and hosted on G2.com.

Verified User in E-Learning
PE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"3Play Media had made our our process seamless and more efficient."
5/5
What do you like best about 3Play Media?

The accuracy of the captioning service as well as the ease-of-use are the two driving forces for continuing to use 3Play. 3Play also works well with our existing platforms. Customer service has also been great when any issues arise. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

I don't have many downsides when it comes to the use of the captioning services. My only critique is the price being a little high but it is competitive with the market and worth it for what you're getting. Review collected by and hosted on G2.com.

Verified User in Higher Education
PH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Excellent Platform"
5/5
What do you like best about 3Play Media?

The interface us easy to use. Customer service is also great. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

While I do like updates (which is why I signed up for them), I wish I would be able to choose how often I receive them. Once a week would be sufficient for me. Right now, that is not an option. Review collected by and hosted on G2.com.

Verified User in E-Learning
PE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Quick Quality Captions"
5/5
What do you like best about 3Play Media?

I appreciate that 3Play Media can integrate seamlessly with our third-party video hosting platform, Kaltura. Completed captions are automatically added back to the video in the cloud. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

Their user interface feels a little crowded, though this could be because they offer more add-on services than previous tools I've used. So there may be a small learning curve to find the exact service you need, etc. But the results were fast and efficient. Once you're up and going, it's smooth sailing. Review collected by and hosted on G2.com.

RE
Robert E.
Enterprise (> 1000 emp.)
"Easy to adjust - not that you'll need to adjust much."
4.5/5
What do you like best about 3Play Media?

The initial transcription is very accurate - and making adjustments is a breeze. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

The main screen can be a little cluttered if your organization uses it to transcribe a lot of videos. Review collected by and hosted on G2.com.

David C.
DC
David C.
Chief Audit and Compliance Executive
Enterprise (> 1000 emp.)
"3PlayMedia Is a Great Partner!"
5/5
Describe the project or task 3Play Media helped with:

Converting academic content usage to students with ADA-accessibility issues Review collected by and hosted on G2.com.

What do you like best about 3Play Media?

Ease of use and sensitivity to requirements of AD Review collected by and hosted on G2.com.