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David E.

Small-Business (50 or fewer emp.)

6/8/2023

"Doing it right!"

5/5

What do you like best about 3Play Media?

The transcription accuracy is near perfect, and the audio descriptions with their player is unmatched. When our group tried out other services and finally found 3Play, it was a no-brainer. They had everything we needed, and their quality was the best we had seen. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

It is difficult to think of something we dislike about 3Play. If there is one thing I would like to see, it would be more features when it comes to the layout and design of their player. Functionally, it works great. However, since it is embedded using an iframe, it can be a little tricky to keep it mobile-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering 3Play Media:

By all means, check out the other providers out there. That way, you can be confident in choosing 3Play. They're doing it right. Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

Transcripts, Captioning, and Audio Descriptions for accessible videos. We hold online workshops and record most of them. As a State/County organization, our materials need to be accessible for those with impairments. Before 3Play we weren't able to post many of our video resources. We had to rely on other means to come up with the captioning, which wasn't very accurate and took a lot of extra work and manpower to make corrections and finalize. With 3Play, we are now able to post just about every workshop we record with ease! Review collected by and hosted on G2.com.

SS

Sonia S.

Small-Business (50 or fewer emp.)

6/8/2023

"Many services in one place"

4/5

What do you like best about 3Play Media?

As a non profit, our budgets are small and we need things quickly. 3Play is affordable and can provide transcriptions quickly. I also like that after an event that 3Play has captioned, you can ask them to make the captions 100% accurate for a very small fee. It saves my staff time and is done quickly. I also like that you can add common words prior to the live sessions to increase accuracy. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

While 3Play works directly with Zoom for webinars, if you do not use the email 3Play sends to start captioning, it can be a little tricky. It is still possible but takes a few more steps. Review collected by and hosted on G2.com.

Recommendations to others considering 3Play Media:

While the live captioning costs a bit more than the regular captioning, the higher accuracy (especially if you put common words in first) is well worth it! Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

Our biggest need is captioning and transcription. 3Play offers live captioning for our live web meetings which offers a higher accuracy rate and the cost is affordable. We also use 3Play to caption and transcribe other videos we use. Review collected by and hosted on G2.com.

DG

Drea G.

Mid-Market (51-1000 emp.)

6/8/2023

"Efficient Resource for Captions"

4.5/5

What do you like best about 3Play Media?

I love the speed at which my caption requests are fulfilled. I can always count on 3Play Media for prompt responses to my needs. The caption service is often accurate, and also handles long-form content well. Plus, it is easy to make corrections if necessary. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

Sometimes transcripts could be more accurately done. 3Play Media tends to do well with sources that are clear, but struggles to keep up with common vernacular like "ums" and "uhs." Review collected by and hosted on G2.com.

Recommendations to others considering 3Play Media:

If you're in a pinch, go for it. 3Play offers the fastest turnaround time I have seen for captioning service (yes, even for long-form media), and makes it easy to correct any mistakes! I have not been disappointed by using this service. Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

The biggest problem 3Play Media has helped me solve is time. While I have had to make small corrections to 3Play Media transcripts, they are worth the quick turnaround time for all of my captioning needs. Review collected by and hosted on G2.com.

PE

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/12/2024

"Great Tool for Accessibility"

4.5/5

What do you like best about 3Play Media?

How easy it is to upload content and how fast the turnaround time is Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

high cost of services could be improved or lowered Review collected by and hosted on G2.com.

AS

Alexis S.

Small-Business (50 or fewer emp.)

9/19/2023

"Quality Consistent Subtitles & Translations"

5/5

What do you like best about 3Play Media?

Love the options to choose different turnaround times for subtitles based on my needs, and all the helpful translation options. But the ability to simply click a button to postback to YouTube makes my life much easier! Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

Editing flagged translation excerpts is cumbersome and hard to do; I wish this was simpler. I would also like more information about the quality of translations. Review collected by and hosted on G2.com.

PH

Verified User in Higher Education

Enterprise (> 1000 emp.)

9/21/2023

"3PlayMedia is an easy to use captioning and transcription service"

4/5

What do you like best about 3Play Media?

I like that 3PlayMedia's platform for ordering captions is easy to use and customer service is quick and responsive. Because it is so easy to use, one does not need much training to get started. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

Sometimes, it takes a while to upload a video to 3PlayMedia, but that is only if the video is very large. There is a GB limit on the video that you can upload, so one would just need to be aware of that. Review collected by and hosted on G2.com.

KV

Krista V.

Executive Director

Small-Business (50 or fewer emp.)

9/19/2023

"3Play Media has been our go-to captioning platform."

4.5/5

What do you like best about 3Play Media?

I like that I can easily upload a potential project to get a cost estimate and timeline before making a decision. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

We've found that their per-minute cost is higher than other similiar human captioning services. Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

We first started using 3Play Media's captioning services because of its integration with Panopto. We've continued turning to 3Play separate from this integration for a variety of accessibility services since. Their platform is easy to use and the process, price and timeline are clearly outlined. Highly recommend. Review collected by and hosted on G2.com.

PH

Verified User in Higher Education

Enterprise (> 1000 emp.)

9/26/2023

"A needed service delivered well"

4.5/5

What do you like best about 3Play Media?

The ease of use for the service that is integrated within our current toolset. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

The service is expensive but the quality does not improve with the expense, just the time it takes to deliver the captions (rate per minute is higher when fast turnaround time is needed) Review collected by and hosted on G2.com.

Recommendations to others considering 3Play Media:

Try it out, and you'll see that it is high quality and value. Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

We have a requirement to provide captions to recordings for ADA compliance accommodations, and 3Play has been able to make that easy for us. We use an integration with our recording software that makes it easy to caption and bill for the service we need, at differing service levels depending on budget and need. Review collected by and hosted on G2.com.

PM

Verified User in Media Production

Mid-Market (51-1000 emp.)

3/12/2024

"Good product and customer service"

4/5

What do you like best about 3Play Media?

Multitude of options in terms of features and turn-around times Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

Sometimes the standard turnaround times can be slow. Review collected by and hosted on G2.com.

Response from Jaclyn Lazzari of 3Play Media

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Thank you for your review! We're thrilled to hear that you appreciate our wide range of features and turnaround options. We understand your concern about turnaround times - your satisfaction is our top priority. If you have any specific concerns or need expedited service in the future, please don't hesitate to reach out to us. We're here to help and ensure you have a great experience.

DS

Daniel S.

Small-Business (50 or fewer emp.)

6/8/2023

"A Great Experience Across The Board"

4.5/5

What do you like best about 3Play Media?

Real Video Production Co. did our homework, and 3Play Media was by far the most affordable and fastest option for our translating needs. Review collected by and hosted on G2.com.

What do you dislike about 3Play Media?

We had to jump through an extra hoop of translating the native .SRT file through an additional service to get the subtitle file back to english for editing. Review collected by and hosted on G2.com.

Recommendations to others considering 3Play Media:

I suggest doing your research, and seeing what services are out there and if they satisfy your needs. 3Play was just so easy, quick, and accurate for the price. It was the right translation service for us given the constraints of our budget. Review collected by and hosted on G2.com.

What problems is 3Play Media solving and how is that benefiting you?

We produced videos for an international client and needed translations and transcriptions generated to turn around quick edits. 3Play Media made that possible. Review collected by and hosted on G2.com.