Describe the project or task the provider helped with:
Our in-house captioning process could not keep pace with production, and vendors we had contracted with were just out of financial range. 3Play made it possible for us to use a balance paydown account that saved us money per minute, and let us plan for the future. The speed and accuracy of 3Plays captions are gold standard, and the added services enhanced our program significantly.
What do you like best?
the engaging team at 3Play, right here near home. This team loves to THINK about accessibility and innovation, and explore new opportunities.
What do you dislike?
the dashboard interface lets us be pretty messy and disorganized. Not 3Plays fault, but we could use a more directed workflow.
Recommendations to others considering the provider:
have a plan for your service needs, at least 1 yar out, possibly 2.