--- title: 3CX Reviews meta\_title: '3CX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 547 reviews by the users' company size, role or industry to find out how 3CX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 547 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### 3CX Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices. [(42 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600783&qs=pros-and-cons#reviews) Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed. [(31 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603417&qs=pros-and-cons#reviews) Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices. [(23 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599708&qs=pros-and-cons#reviews) Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity. [(22 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599922&qs=pros-and-cons#reviews) Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs. [(21 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603998&qs=pros-and-cons#reviews) Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support. [(11 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=2074498&qs=pros-and-cons#reviews) Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1604450&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599908&qs=pros-and-cons#reviews) Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600564&qs=pros-and-cons#reviews) Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations. [(9 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1602531&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of 3CX ##### 1. Ease of Use Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices. [ See 42 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600783&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 2. Reliability Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed. [ See 31 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603417&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 3. Flexibility Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices. [ See 23 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599708&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 4. Features Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity. [ See 22 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599922&qs=pros-and-cons#reviews) See Related User Reviews SA STephanie A. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface and Handy Phone Extension Integration" What do you like about 3CX? The user friendly interface is one of the major eye catching feature-one of the best features is that your personal phone can be connected via an exte ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong ##### 5. Easy Setup Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs. [ See 21 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603998&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong ME Marvin E. Small-Business (50 or fewer emp.) 5.0/5 "Always Connected, Effortless Setup, Powerful Communication" What do you like about 3CX? I can have my phone extension ready anytime, anywhere. It is easy to use, to setup, and I am reachable for customers and suppliers thanks to this powe ### 5 Cons or Disadvantages of 3CX ##### 1. Complex Processes Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support. [ See 11 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=2074498&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require ![Louise Nikki A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise Nikki A.") LA Louise Nikki A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly, Yet Setup is a Hurdle" What do you dislike about 3CX? The interface, though user-friendly, doesn't work like an actual phone system. The calling feature requires going through a lot, and it doesn't really ##### 2. Difficult Configuration Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1604450&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you dislike about 3CX? \> I dislike that some advanced features and customizations can be limited, and troubleshooting can sometimes be less intuitive compared to more mat ##### 3. Learning Curve Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599908&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require ![Louise Nikki A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise Nikki A.") LA Louise Nikki A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly, Yet Setup is a Hurdle" What do you dislike about 3CX? The interface, though user-friendly, doesn't work like an actual phone system. The calling feature requires going through a lot, and it doesn't really ##### 4. Limited Features Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600564&qs=pros-and-cons#reviews) See Related User Reviews RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you dislike about 3CX? \> I dislike that some advanced features and customizations can be limited, and troubleshooting can sometimes be less intuitive compared to more mat ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "3CX Functionality" What do you dislike about 3CX? Some functionality we were using was moved to a premium version and we were not grandfathered with the functionality ##### 5. Expensive Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations. [ See 9 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1602531&qs=pros-and-cons#reviews) See Related User Reviews ![Zac H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zac H.") ZH Zac H. Small-Business (50 or fewer emp.) 5.0/5 "Feature-Rich, Robust, and Hard to Beat" What do you dislike about 3CX? Cost. Aside from that—which honestly isn’t too bad—I don’t see any real downsides, other than the occasional security flaw or incident. ![Ishani S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishani S.") IS Ishani S. Small-Business (50 or fewer emp.) 4.5/5 "Cost-Saving, Easy-to-Use Unified Communications with Strong CRM Integrations" What do you dislike about 3CX? 3CX often focus on frequent, disruptive updates, a perceived shift away from user-friendly perpetual licenses toward recurring revenue, unreliable per HD Hugues D. System Administrator Mid-Market (51-1000 emp.) 4/16/2025 "IP telephony made easy and affordable" 4.5/5 What do you like best about 3CX? - Available on linux - Stability - Easily configurable - Features Review collected by and hosted on G2.com. What do you dislike about 3CX? - New v20 interface (a lot less intuitive than v18) - Cannot load from csv anymore Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Affordable and effective solution for IP telephony Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11053087/official_response/edit) Hi Hugues. Thanks for your review. We're pleased to hear you find 3CX stable, feature-rich, and easy to configure. It's great to know it's been an effective and affordable IP telephony solution for you. We appreciate your feedback on the new interface and CSV functionality - it’s noted. Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 7/10/2025 "Good" 4/5 What do you like best about 3CX? Easy to maneuver and has a lot of features. Review collected by and hosted on G2.com. What do you dislike about 3CX? Feels a little outdated, maybe allow more customization. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Reduces the amount of missed calls by creating ring groups. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11384491/official_response/edit) Hello! Thanks for your review. We're glad to hear 3CX’s features and ring group setup have helped reduce missed calls. We appreciate the feedback on the interface and customization - it's noted. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 7/15/2025 "Fantastic and well priced communication system" 4.5/5 What do you like best about 3CX? Regular interesting updates and a good community Review collected by and hosted on G2.com. What do you dislike about 3CX? Sometimes we are forced to move to new versions too quickly Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Call centre Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-4424700/official_response/edit) Hello! Thanks for your review. We're glad to hear you value the regular updates and active community. Regarding version changes, 3CX always provides ample time for transitions. However we always recommend staying on the latest version to benefit from ongoing security improvements, system performance enhancements, and new features. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 4/23/2025 "be computer software" 4.5/5 What do you like best about 3CX? It is very nice to do all the operations via computer software. Desktop software and mobile application are very successful. The number of features is very high. The ease of integration is very nice Review collected by and hosted on G2.com. What do you dislike about 3CX? License fee is a bit expensive Discounts on license fees for the license holder according to the year of use Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? It meets all my communication requests. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11073797/official_response/edit) Thanks for your review. We're glad to hear you’re happy with the software experience across desktop and mobile, as well as the range of features and ease of integration. We appreciate the feedback regarding the licensing fee, however, 3CX is positioned to be highly competitive compared to other PBX solutions on the market. Thanks again for sharing your experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/22/2025 "3CX Review" 5/5 What do you like best about 3CX? 3CX is very easy to use and manage even for someone without a VOIP/phone system background. Review collected by and hosted on G2.com. What do you dislike about 3CX? I have no real complaints, as long as you use the recommended hardware and Sip trunks. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? We needed a phone system that seamlessly enables remote and in office work and 3CX does that. Handsets, mobile app, and desktop clients can all be used. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11071950/official_response/edit) Thanks for your review. We're glad to hear 3CX has been easy to use and manage, and that it's supporting both your remote and in-office communication needs effectively. Appreciate you taking the time to share your experience. :) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 4/24/2025 "An easy to configure hybrid phone system" 4.5/5 What do you like best about 3CX? 3CX is reliable, fairly priced, and flexible. The setup was simple, and there are quite a few features to increase productivity. For the price point, 3CX provides outstanding value. Review collected by and hosted on G2.com. What do you dislike about 3CX? Importing users and extensions is sometimes difficult. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? We require an on-premise phone system with modern features at a reasonable price. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11081112/official_response/edit) Thanks for your review. We're glad to hear you found 3CX reliable, flexible, and a good fit for your on-premise needs at a reasonable price. We appreciate the feedback regarding user and extension imports - it’s noted. Thanks again for sharing your experience! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 4/22/2025 "Simple to Use VoIP" 4.5/5 What do you like best about 3CX? Being the admin, setup is simple, and admin portal is clean and easy to use. Review collected by and hosted on G2.com. What do you dislike about 3CX? An update within last year took a key feature away that was not mentioned in release notes. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Ease of use between multiples offices Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11072315/official_response/edit) Thank you for your review. We're glad to hear the admin portal and setup process have been working well for you, and that 3CX has helped simplify communication across offices. Regarding the missing feature, we recommend posting on the 3CX Forum - our team actively monitors it and may be able to provide further information or context. [See how 3CX improved](https://www.3cx.com/community/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 7/28/2025 "Grass roots product that works" 4/5 What do you like best about 3CX? Reporting features were highly customizable Review collected by and hosted on G2.com. What do you dislike about 3CX? Supply Chain attack that caused us to abandon the product Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Reporting was 2nd to none Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11445420/official_response/edit) Hello! Thanks for your feedback. We're glad to hear you found the reporting features valuable. Regarding the supply chain incident, 3CX responded quickly and has since implemented additional security measures to prevent future occurrences. We understand your concerns and appreciate your previous use of the product. We'd love to see you give the product another go :) Validated ReviewerSource: Organic ![Natacha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natacha A.") NA Natacha A. Accounting Manager Mid-Market (51-1000 emp.) 10/18/2024 "3CX" 3/5 What do you like best about 3CX? Easy to dial, to chat or to meet persons, can see all the history about one contact Review collected by and hosted on G2.com. What do you dislike about 3CX? Difficult to find my missed calls, can't rename my contacts, can see different stats of my team Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? All my team can easily use 3CX and interact or transfer the call Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-10385911/official_response/edit) Hi Natacha, thank you for sharing your feedback on 3CX! We're glad to hear that you find the dialing, chat, and meeting features easy to use, along with the contact history functionality. Your in-house IT team should be able to help with any issues like finding missed calls or renaming contacts as well as help you explore different team stats too. I’d highly recommend reaching out to them directly. Current UserValidated ReviewerSource: Organic ![Kanishak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kanishak S.") KS Kanishak S. Client Servicing Executive Mid-Market (51-1000 emp.) 10/4/2024 "Review for 3CX" 5/5 What do you like best about 3CX? It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time. Review collected by and hosted on G2.com. What do you dislike about 3CX? There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? 3CX helps as great tool for communication at a very reasonable price. Its very user friendly with alot of features. A great tool for a call center work setting. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-9942057/official_response/edit) Hi Kanishak, Thank you for your feedback! We’re happy to hear that you find 3CX easy to use and enjoy the flexibility of using it on both a web browser and a smartphone. We understand your concerns about occasional connectivity issues and challenges with Bluetooth headphones. These issues can sometimes be related to the equipment or network rather than the software itself. Overall, we’re glad that 3CX is delivering an affordable and feature-rich solution for your call center needs. 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