--- title: 3CX Reviews meta\_title: '3CX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 547 reviews by the users' company size, role or industry to find out how 3CX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 547 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### 3CX Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices. [(42 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600783&qs=pros-and-cons#reviews) Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed. [(31 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603417&qs=pros-and-cons#reviews) Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices. [(23 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599708&qs=pros-and-cons#reviews) Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity. [(22 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599922&qs=pros-and-cons#reviews) Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs. [(21 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603998&qs=pros-and-cons#reviews) Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support. [(11 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=2074498&qs=pros-and-cons#reviews) Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1604450&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599908&qs=pros-and-cons#reviews) Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX. [(10 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600564&qs=pros-and-cons#reviews) Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations. [(9 mentions)](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1602531&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of 3CX ##### 1. Ease of Use Users love the **ease of use** of 3CX, which simplifies communication and enhances efficiency across devices. [ See 42 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600783&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 2. Reliability Users value the **reliability** of 3CX, ensuring seamless communication without missing calls and excellent support when needed. [ See 31 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603417&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 3. Flexibility Users value the **flexibility** of 3CX, benefiting from seamless communication across various platforms and devices. [ See 23 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599708&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you like about 3CX? I like 3CX for its simplicity, reliability, and ease of use, along with flexible management and strong call-handling features. ##### 4. Features Users love the **seamless communication and reliability** of 3CX, enhancing productivity and enabling easy connectivity. [ See 22 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599922&qs=pros-and-cons#reviews) See Related User Reviews SA STephanie A. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface and Handy Phone Extension Integration" What do you like about 3CX? The user friendly interface is one of the major eye catching feature-one of the best features is that your personal phone can be connected via an exte ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong ##### 5. Easy Setup Users commend the **easy setup** of 3CX, enabling quick deployment and immediate use for communication needs. [ See 21 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603998&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you like about 3CX? 3CX is a solid phone system for organizations that want flexibility and control without the cost of traditional telecom solutions. It offers strong ME Marvin E. Small-Business (50 or fewer emp.) 5.0/5 "Always Connected, Effortless Setup, Powerful Communication" What do you like about 3CX? I can have my phone extension ready anytime, anywhere. It is easy to use, to setup, and I am reachable for customers and suppliers thanks to this powe ### 5 Cons or Disadvantages of 3CX ##### 1. Complex Processes Users find 3CX's **complex processes** challenging, especially for non-technical administrators needing extensive configuration support. [ See 11 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=2074498&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require ![Louise Nikki A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise Nikki A.") LA Louise Nikki A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly, Yet Setup is a Hurdle" What do you dislike about 3CX? The interface, though user-friendly, doesn't work like an actual phone system. The calling feature requires going through a lot, and it doesn't really ##### 2. Difficult Configuration Users report that **difficult configuration** processes can hinder usability for non-technical administrators, complicating management tasks. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1604450&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you dislike about 3CX? \> I dislike that some advanced features and customizations can be limited, and troubleshooting can sometimes be less intuitive compared to more mat ##### 3. Learning Curve Users find the **learning curve challenging** , with some configurations taking time and requiring technical support to manage effectively. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1599908&qs=pros-and-cons#reviews) See Related User Reviews ![Evan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan L.") EL Evan L. Small-Business (50 or fewer emp.) 3.5/5 "Flexible and Reliable, but Admin Usability and Reporting Need Work" What do you dislike about 3CX? Where 3CX can fall short is usability for non-technical administrators. Some configuration and troubleshooting tasks are not intuitive and may require ![Louise Nikki A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise Nikki A.") LA Louise Nikki A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly, Yet Setup is a Hurdle" What do you dislike about 3CX? The interface, though user-friendly, doesn't work like an actual phone system. The calling feature requires going through a lot, and it doesn't really ##### 4. Limited Features Users are frustrated by **limited features** and missing reports, impacting the overall utility of 3CX. [ See 10 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600564&qs=pros-and-cons#reviews) See Related User Reviews RP Rahul P. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Cost-Effective VoIP Solution" What do you dislike about 3CX? \> I dislike that some advanced features and customizations can be limited, and troubleshooting can sometimes be less intuitive compared to more mat ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "3CX Functionality" What do you dislike about 3CX? Some functionality we were using was moved to a premium version and we were not grandfathered with the functionality ##### 5. Expensive Users find 3CX to be **expensive** , especially non-profits seeking more affordable pricing options for their organizations. [ See 9 mentions ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1602531&qs=pros-and-cons#reviews) See Related User Reviews ![Zac H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zac H.") ZH Zac H. Small-Business (50 or fewer emp.) 5.0/5 "Feature-Rich, Robust, and Hard to Beat" What do you dislike about 3CX? Cost. Aside from that—which honestly isn’t too bad—I don’t see any real downsides, other than the occasional security flaw or incident. ![Ishani S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishani S.") IS Ishani S. Small-Business (50 or fewer emp.) 4.5/5 "Cost-Saving, Easy-to-Use Unified Communications with Strong CRM Integrations" What do you dislike about 3CX? 3CX often focus on frequent, disruptive updates, a perceived shift away from user-friendly perpetual licenses toward recurring revenue, unreliable per ![Danilo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danilo .") D Danilo . Supervisor Enterprise (\> 1000 emp.) 11/24/2025 "Practical and Intuitive, but Needs Aesthetic Improvements" 5/5 What do you like best about 3CX? I value the practicality of 3CX, which makes operations much more efficient and easy to manage. The platform's optimization is remarkable, with a lightweight app that doesn't consume many resources yet still offers comprehensive functionalities. Additionally, it is intuitive, which facilitates communication between departments within the company, integrating the different areas in a cohesive and efficient manner. I also appreciate how simple and quick the initial setup of 3CX was, allowing for a smooth transition without disrupting daily activities. The confidence in the product is so high that I would give it a score of 10 on a recommendation scale. Review collected by and hosted on G2.com. What do you dislike about 3CX? I think that 3CX could improve in aesthetics. Currently, I miss more native aesthetic options to customize the app to my liking. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? I use 3CX to facilitate communication between departments in the company, providing convenience and a lightweight, intuitive application. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11999909/official_response/edit) Hi Danilo. Thanks for your review. We're glad to hear 3CX has improved your internal communication and delivered a smooth, efficient experience with minimal resource use. We appreciate the feedback! Current UserValidated ReviewerSource: OrganicAI Translated SA STephanie A. assistant Hospitality Mid-Market (51-1000 emp.) 2/17/2026 "User-Friendly Interface and Handy Phone Extension Integration" 4.5/5 What do you like best about 3CX? The user friendly interface is one of the major eye catching feature-one of the best features is that your personal phone can be connected via an extension keeping you connected to the main office line. Review collected by and hosted on G2.com. What do you dislike about 3CX? The only disadvantage would be the constant glitching when adding new audio hardware- manually you need to change it since some times it tends to switch between computer integrated speaker rather than the headset Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Communication on the go and the back office is one of the major issues- multiple calls come in every day and we always have someone available on the lines which is easier with 3cx Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11724511/official_response/edit) Hey Stephanie! Thanks for your review. We're glad to hear you find the interface user-friendly and that the extension functionality is helping you stay connected on the go. Regarding audio device switching, this is often influenced by the operating system’s audio settings rather than 3CX itself. We recommend checking your device’s default audio configuration to ensure the correct input/output is consistently selected. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Saranya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saranya S.") SS Saranya S. Operations Specialist Enterprise (\> 1000 emp.) 3/18/2026 "Easy Global Access from Anywhere" 4.5/5 What do you like best about 3CX? It’s easy to access from a variety of countries, which makes it convenient to use while traveling or working internationally. Review collected by and hosted on G2.com. What do you dislike about 3CX? Sometimes I run into connectivity issues, but other than that, I haven’t had any problems. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Any communication required from the client’s end is always handled through 3cx. As a result, if proof of communication is ever needed, the call recordings are available to help support and verify it. Review collected by and hosted on G2.com. Show More 4/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Louise Nikki A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louise Nikki A.") LA Louise Nikki A. Executive Assistant Consulting Small-Business (50 or fewer emp.) 1/27/2026 "User-Friendly, Yet Setup is a Hurdle" 4.5/5 What do you like best about 3CX? I like 3CX for its ease of use and its user-friendly interface. It's also great for making outbound calls and facilitates communication with my Australian clients, making the process easier and faster. Review collected by and hosted on G2.com. What do you dislike about 3CX? The interface, though user-friendly, doesn't work like an actual phone system. The calling feature requires going through a lot, and it doesn't really look or function like a traditional phone system. Also, the text messaging system is another area that could use improvement. It took me a long time to set it up, so it wasn't easy. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? I use 3CX to make communication with my Australian clients easier and faster, especially being based in The Philippines. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-12266858/official_response/edit) Hey Louise! Thanks for sharing your experience. We’re glad to hear that 3CX helps streamline communication with your clients in Australia, especially across regions like the Philippines, where remote connectivity is key. As for the setup concerns: For those who prefer assistance, we have a worldwide network of certified 3CX Partners who can help with deployment, configuration and even texting setup. [See how 3CX improved](https://www.3cx.com/ordering/find-reseller/) Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe M.") JM Joe M. Senior IT ENgineer Small-Business (50 or fewer emp.) 5/5/2026 "Great Product - So/So support" 3.5/5 What do you like best about 3CX? User interface Web App / IOS / Android Apps Admin console is laid out well Review collected by and hosted on G2.com. What do you dislike about 3CX? 3CX Support is lacking- Even as a Gold Partner if you call then they will not sometimes help unless you put in a ticket first Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Consolidationg of many phone sytems into one for a singular PBX for multilocation clients Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. IT Coordinator Retail Mid-Market (51-1000 emp.) 4/28/2026 "Very Easy Setup and Smooth Evaluation So Far" 5/5 What do you like best about 3CX? I has been very easy to setup, we are in the evaluation process and it has been very easy so far. i would recommend highly. Review collected by and hosted on G2.com. What do you dislike about 3CX? We have not found anything that we have had a distaste for so far, We are a couple week into an evaluation. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? The ability to transfer calls to multiple locations and people Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NM Nigel M. Network Engineer Mid-Market (51-1000 emp.) 10/16/2025 "3CX is easy to setup and very user friendly" 5/5 What do you like best about 3CX? As the administrator of our 3CX system, I find the implementation and configuration process to be very straightforward and easy to follow. Setting it up does not take much time, allowing you to get started quickly. I appreciate the availability of a cloud option, which eliminates the need for on-premise hardware. Physical handsets are also unnecessary, thanks to the mobile client and desktop software. Their customer support is excellent, with knowledgeable staff who resolve issues promptly. We rely on 3CX for all our communication needs. Integrating it into our existing network is simple and can be completed in under an hour. Users often take advantage of 3CX for more than just calls, using it for chats and meetings as well. Review collected by and hosted on G2.com. What do you dislike about 3CX? I am frustrated by how often support is withdrawn for third-party requirements such as handsets and SIP Trunk providers. If you happen to use a third-party option that is not officially supported, you won't get any assistance with configuration or troubleshooting issues. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? 3CX has certainly helped our business reduce call costs. By taking advantage of its unique features, we are able to use the internet for our daily calls. When it comes to making international calls, there are numerous supported third-party providers that offer affordable overseas calling plans, which can be easily integrated into 3CX. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11825116/official_response/edit) Hello Nigel! Thanks for your review. We're glad to hear 3CX has been easy to set up, integrates well with your network and supports your daily communication needs across calls, chat, and meetings. Regarding third-party devices and providers, our support policy clearly states that we do not offer assistance for unsupported hardware or SIP trunks. This is because we maintain a verified list of supported devices and providers that we work closely with to ensure full compatibility and reliability. For unsupported setups, we recommend reaching out to a 3CX Partner from our global network, who may be able to assist further. Appreciate you taking the time to share your experience! [See how 3CX improved](https://www.3cx.com/ordering/find-reseller/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sohail S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sohail S.") SS Sohail S. Inside Sales Specialist Enterprise (\> 1000 emp.) 10/15/2025 "3CX: User-Friendly, Flexible, and Cost-Effective Communication Solution" 4.5/5 What do you like best about 3CX? 3CX is extremely user-friendly and offers great flexibility for both remote and on-site communication. The interface is intuitive, setup is simple, and it integrates seamlessly with existing systems like CRM tools. The call quality is excellent, and features like web conferencing, call recording, and mobile app support make it very convenient for teams working in hybrid environments. It’s also cost-effective compared to traditional PBX systems Review collected by and hosted on G2.com. What do you dislike about 3CX? Sometimes, setting up the initial configuration and firewall can be challenging, especially for users who lack technical experience. The mobile app works, but it would benefit from greater stability and responsiveness, particularly when the internet connection is weak. Furthermore, customer support could improve its response time when dealing with more complex technical problems. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? 3CX has significantly enhanced our organization’s communication infrastructure by consolidating voice, video, and chat into a single, unified platform. It has eliminated the dependency on multiple communication tools, thereby improving operational efficiency and reducing overall costs. The system’s scalability and cloud-based flexibility enable seamless collaboration among remote and on-site teams, ensuring business continuity across locations. Review collected by and hosted on G2.com. Show More Response from Monika R of 3CX [Editedit](https://www.g2.com/survey_responses/3cx-review-11812413/official_response/edit) Hey Sohail! Thanks for your detailed review. We're glad to hear 3CX has improved your communication infrastructure and supported both remote and on-site collaboration effectively. For users needing assistance with setup or configuration, our global network of certified 3CX Partners is also available to help! [See how 3CX improved](https://www.3cx.com/ordering/find-reseller/) Current UserValidated ReviewerIncentivizedSource: G2 invite ![kelly b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kelly b.") KB kelly b. School based therapist Mid-Market (51-1000 emp.) 4/21/2026 "3CX Lets Me Take Work Calls Anywhere" 5/5 What do you like best about 3CX? i love that the calls come through my phone and i since i work at several work locations i can still be reached right on my cell phone through the 3 CX app that allows me to manage my work and personal live Review collected by and hosted on G2.com. What do you dislike about 3CX? i wish i would text on it .. other than that nothing Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? more accessible Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AP Angie P. Carrier Sales Northeast & Canada Mid-Market (51-1000 emp.) 4/9/2026 "Useful Desktop Telephony with Directory and Easy Team Call Add-Ons" 4/5 What do you like best about 3CX? It's useful to have the telephony on the computer, having the directory and being able to add team members to calls with customers Review collected by and hosted on G2.com. What do you dislike about 3CX? Sometimes it's challenging to do conferences. If I call my team members first and the customers after it, I cannot dial extensions. Review collected by and hosted on G2.com. What problems is 3CX solving and how is that benefiting you? Having the phone wherever I go to. You can also have it on the cellphone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,426) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/3cx/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which aviation MRO platforms are most trusted by maintenance engineers based on user reviews?](https://www.g2.com/discussions/which-aviation-mro-platforms-are-most-trusted-by-maintenance-engineers-based-on-user-reviews)[Which JDK runtime performance and security update strategies work best for enterprise teams with strict patch compliance requirements?](https://www.g2.com/discussions/which-jdk-runtime-performance-and-security-update-strategies-work-best-for-enterprise-teams-with-strict-patch-compliance-requirements)[What AEM platforms give IT teams decent dashboards and analytics for tracking endpoint health without requiring a separate monitoring tool on top?](https://www.g2.com/discussions/what-aem-platforms-give-it-teams-decent-dashboards-and-analytics-for-tracking-endpoint-health-without-requiring-a-separate-monitoring-tool-on-top) [What is the top-rated remote support platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-remote-support-platform-for-enterprises)[Top desk booking platforms for large corporate offices](https://www.g2.com/discussions/what-are-the-top-desk-booking-platforms-for-large-corporate-offices)[Pros and Cons Details](https://www.g2.com/products/3cx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)