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Oracle Commerce Cloud Reviews & Product Details

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Oracle Commerce Cloud Media

Oracle Commerce Cloud Demo - Layout and Design Editor
In context, drag and drop experience management
Oracle Commerce Cloud Demo - Promote and Convert
Create targeted promotions to drive conversion and loyalty.
Oracle Commerce Cloud Demo - Responsive and Adaptive Design
Easily create responsive and adaptive experiences using OOTB widgets.
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Oracle Commerce Cloud Reviews (29)

Reviews

Oracle Commerce Cloud Reviews (29)

4.4
30 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of Oracle Commerce Cloud, highlighting its ability to integrate seamlessly with existing systems and customize storefronts to meet specific needs. Many appreciate the comprehensive features that support both B2B and B2C operations, although some note that the platform can feel complex for non-technical users.

Pros & Cons

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SUBHANSHU B.
SB
"API-First Architecture: A Game-Changer for B2B Ecommerce"
What do you like best about Oracle Commerce Cloud?

I love how Oracle Commerce Cloud has transformed our online business operations, especially as a mid-sized B2B company dealing with a complex product catalog and multiple customer tiers. The API-first architecture is a game-changer for developers, giving us full control over storefront customization, integrations, and workflows without being limited by templates. This flexibility has allowed us to build exactly what we need. Dynamic catalog management is another standout feature, making it easy to manage catalogs, promotions, and segmentation for businesses with thousands of SKUs and customer-specific pricing. It allows us to tailor product visibility and pricing based on user roles or accounts, which is incredibly beneficial. I appreciate how smooth the environment provisioning is, with a well-structured cloud environment that made setting up both sandbox and production instances straightforward. The API access and developer tools enabled our developers to start building custom storefronts and integrations right away. Additionally, setting up user roles, permissions, and basic security policies is intuitive and well-documented, easing the initial setup phase. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

The backend UI of Oracle Commerce Cloud isn’t the most intuitive, particularly for non-technical users. Tasks like managing promotions or configuring catalogs feel clunky compared to more modern and streamlined platforms. Additionally, there is a steep learning curve associated with using the platform. While OCC is built for flexibility, this comes at the cost of complexity. It’s not a plug-and-play solution, and skilled developers are needed to unlock its full potential, which can slow down the onboarding process and delay time-to-market. Review collected by and hosted on G2.com.

abhi A.
AA
Junior Developer
"User-Friendly with Fast Deployment"
What do you like best about Oracle Commerce Cloud?

I find Oracle Commerce Cloud very useful in the office. It's easy to use with a user-friendly interface, making it simple to deploy code to the Oracle Commerce Cloud. I really appreciate its performance and the ability to deploy quickly. Additionally, it unifies disconnected data streams efficiently and offers low latency integration. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I find the administration interface complex, and I think there should be more transparency on bug fixes. Review collected by and hosted on G2.com.

LB
Customer Service
Small-Business (50 or fewer emp.)
"Seamless Integration, User-Friendly Experience"
What do you like best about Oracle Commerce Cloud?

I like that Oracle Commerce Cloud is really user-friendly and is completely integrated with Lowe's own system, where I can see every detail. It's helpful that in one place I can manage all the documents and processes related to the orders I receive, which means I don't need to jump between programs. It's pretty much straightforward to use, as everything was migrated from the other program pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I think that still a user-friendly program, it does look a little old or slow. Review collected by and hosted on G2.com.

gulshan d.
GD
Salesforce developer
Small-Business (50 or fewer emp.)
"Scalable, Flexible, and Built for Complex Commerce Needs"
What do you like best about Oracle Commerce Cloud?

I like how scalable and flexible Oracle Commerce Cloud is. It handles large catalogs, complex pricing, and integrates well with other Oracle tools. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

The UI feels heavy and setup takes time. It’s not very beginner-friendly and needs technical skills. Review collected by and hosted on G2.com.

Prateek M.
PM
Office Leasing Advisory Assistant Manager
Small-Business (50 or fewer emp.)
"Amazing platform."
What do you like best about Oracle Commerce Cloud?

Avaliable on all platforms. It is easily accessable. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Nothing, there is nothing in this software to dislike. Review collected by and hosted on G2.com.

Praveen W.
PW
Small-Business (50 or fewer emp.)
"Great and timely services"
What do you like best about Oracle Commerce Cloud?

They have excellent customer service and respond at rapid rate. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Sometimes it can be complicated, a less complicated platform would be better Review collected by and hosted on G2.com.

UMAIR A.
UA
Mid-Market (51-1000 emp.)
"Best E Commerce Platform for B2B and B2C"
What do you like best about Oracle Commerce Cloud?

The best thing about Oracle Commerce is to connect business to business and business to client/customer Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I did not find such things about oracle commerce Review collected by and hosted on G2.com.

SS
Sales
Enterprise (> 1000 emp.)
"Using Oracle Customer Service"
What do you like best about Oracle Commerce Cloud?

I think that Oracle is a super useful brand in all ways but espically in terms of software it is very helpful to assist with different processes and need to be done. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I don't think that it is very helpful outside of the work environment as when I am at home I would use my computer but not that perticular software. That's what I think. Review collected by and hosted on G2.com.

Sam U.
SU
Mathematics Teacher
Small-Business (50 or fewer emp.)
"Great Modern Cloud Platform For Ecommerce And For Accounting Information"
What do you like best about Oracle Commerce Cloud?

I like most is it upholds different nation's cash and accessible in numerous dialects. its client calculation likewise give the best component and simplicity being used for synchronizing everyday information for refreshing the records payable. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Documentation administration is most awful than item name and publicizing and it ought to be update. Information the board likewise need to move along. Testing device is additionally need to move along. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
EA
Enterprise (> 1000 emp.)
"Been a Oracle Commerce Cloud user since it first came out. Best in class product in the market."
What do you like best about Oracle Commerce Cloud?

API first, extensibility, open interface to integrate with other systems Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

The security model for authorization, lack of nativeintegration with other Oracle products Review collected by and hosted on G2.com.

Pricing

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Oracle Commerce Cloud Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Inventory Management
Customization
Integrations to Add-on Tools
Multi-Site Management
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Oracle Commerce Cloud