JD
Joe D.
IT COnsultant
Mid-Market (51-1000 emp.)
"Great Product"
4.5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Have been using it for a couple of years, works excellently, backing up mailboxes, SharePoint and one drive. I did some test restores and liked the email preview option before restoring. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Nothing so far, working as expected with no issues. Review collected by and hosted on G2.com.

WC
Waldemar C.
Senior IT Specialist
Small-Business (50 or fewer emp.)
"Great M365 backup service, you set up once and you don't worry about anything."
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

The complexity of this solution. Backup + storage. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Everything works great. The price could be a little lower. Review collected by and hosted on G2.com.

BG
Bernd G.
Technical Manager
Small-Business (50 or fewer emp.)
"The products we use at our customers (AltarobackupVM and Altarobackup O365) work excellently."
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Setting up the software is very easy and only takes a few minutes.

The support is free and excellent. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Everything OK.

The software is excellent. We are very satisfied. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Altaro is a very good product that does everything we need for our customers"
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

it's simple to set up and simple to use. The reporting feature is excellent for any failed backups. The best thing about the product is the simple to navigate GUI Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

there is nothing that comes to my mind that i dislike about the software. All feedback from our customers is good and that they like using the product. An improvement would be good to be able to get alert emails sent directly to our customer's email. Review collected by and hosted on G2.com.

SD
Sundeep D.
Director
Mid-Market (51-1000 emp.)
"Fantastic product"
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Very simple to integrate into the 365 ecosystem. Works flawlessly, requires no ongoing input after inital setup. Recovery was simple and worked first time. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Nothing at this price. Would be nice to have the option to have an option to backup elsewhere than within the azure infrastructure. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"So easy to use"
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Setup is super easy. I can rest easy at night knowing our firm is protected and our data is backed up. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

There are times when cache has to be cleared or it appears as though nothing is being backed up during initial setup. I did have to go in and walk through making sure backups ran successfully a few times, especially with Sharepoint sites. Review collected by and hosted on G2.com.

Verified User in Shipbuilding
AS
Verified User in Shipbuilding
Mid-Market (51-1000 emp.)
"Good solution, decent price"
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Ease of use, little experience needed to work well with it. Price is good and you get unlimited storage to backup everything. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

The pst download is always gonna be broken into many downloads and parts. Can't multi choose to delete deactivated users that are not needed Review collected by and hosted on G2.com.

Brian R.
BR
Brian R.
Owner
Small-Business (50 or fewer emp.)
"Great backup product"
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

The ease of integration with office 365. Also the gui is very well laid out. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Nothing so far. Maybe more reporting features or more frequent reports Review collected by and hosted on G2.com.

Paul D.
PD
Paul D.
Business Owner
Small-Business (50 or fewer emp.)
"Excellent application, effective and easy to use"
4.5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

- Multiple tenants, easy to manage and flick between

- Easy onboarding and setup with 365 tenant

- Can add or remove users within the tenant depending if you want that mailbox backed up

- Quick and easy to restore files back into the mailbox

- Export to pst provides a really easy way of getting mail back out of 365

- Good price

- Ability to add client user so they can restore their own files with out my help Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Actually, nothing i can think of, they are a great bunch in the support team, well-priced product which is very effective and easy to manage and use.

not had any issues so far at all Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Easy to set up and use. Reliable backups at a very good price."
5/5
What do you like best about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Very easy to set up, backups are small and quick. Easy to recover data from numerous dates. Review collected by and hosted on G2.com.

What do you dislike about 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)?

Nothing product works really well and was really user friendly Review collected by and hosted on G2.com.