My experience with 360Dialog is very wonderful and extremely easy to use. I loved their quick support. The program provided me with ease in modifying templates and integrating with Meta. The quick support response is also a big advantage for me. All of this made 360Dialog a comfortable and useful option for my communication via WhatsApp and presenting offers and products to customers. I truly thank them for their exceptional support. Review collected by and hosted on G2.com.

I find that the space is insufficient for uploading the documents. Review collected by and hosted on G2.com.

User friendly UIUX and effective customer support. Once it integrates, it works smoothly. Review collected by and hosted on G2.com.

Long waiting time for customer support, the pricing is a bit high but for the reliability its still rational. Review collected by and hosted on G2.com.

I like the accessibility of 360Dialog's support team. Their responsive customer service agents can quickly dive into onboarding and API messaging issues, giving us the confidence that any technical issue will be solved promptly. This ensures a smooth experience for our clients, minimizes downtime, and maintains the high reliability that imBee is known for. Additionally, each step of the setup comes with clear instructions and meaning. Review collected by and hosted on G2.com.

The main areas for improvement are the Dashboard interface and the onboarding flow. Enhancing these with more step-by-step guidance. Reduce errors during setup. Review collected by and hosted on G2.com.

I really appreciate the support system of 360Dialog. Their support team was incredibly helpful in getting things started for me and assisting with my business verification. Without their help, it would have been much more of a challenge and a pain to set things up. Review collected by and hosted on G2.com.

I haven't used it as much yet, so I can't say a lot about what doesn't work well. The price seems fine for now, but I'd prefer if they offered not just a sandbox trial but a full-blown trial for a week. Starting out took a while, although it was mostly a Meta issue rather than a 360Dialog issue. Review collected by and hosted on G2.com.

360 dialog is the only excellent tool for communication I have been looking for Review collected by and hosted on G2.com.

in reality, there nothing that i dislike 360Dialog. everything is very clear and transparent Review collected by and hosted on G2.com.

Our Meta standard verification was stuck "In Review" for 3+ weeks. We had been working with another partner to try to onboard a WABA and had been unsuccessful. We decided to reach out to 360Dialog to see if they could help. The support team was very responsive (multiple responses on the support ticket within minutes) - they worked with Meta and got us verified within 24 hours. For the responsiveness and fantastic customer support, we are switching exclusively to them for our Whatsapp API Review collected by and hosted on G2.com.

Nothing so far! New to 360Dialog and have decided to pick them on the strength of the customer support experience. Review collected by and hosted on G2.com.

Support and Perfomance. The platform is being working fine and also with none problems. Review collected by and hosted on G2.com.

Is not easy to use. The platform has many URLS, different views, and is complex to configure and to resolve some stuffs Review collected by and hosted on G2.com.

Very responsive when I have an issue and easy to set up. Review collected by and hosted on G2.com.

Very little, but they could improve the UX of their site slightly. Review collected by and hosted on G2.com.

Eassy to config, and fast to do the setup and understand it Review collected by and hosted on G2.com.

Needed to use chatgpt to make sure of everyting Review collected by and hosted on G2.com.

The New Interface and API Cloud features, the transparent pricing model Review collected by and hosted on G2.com.

The on boarding process is complicated and confusing Review collected by and hosted on G2.com.