Scott M.
SM
Scott M.
CTO
Small-Business (50 or fewer emp.)
"Best SMS service for the price"
5/5
What do you like best about 360 SMS APP?

Intergration with SalesForce was simple and fast Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

Cant think of one thing about the service Review collected by and hosted on G2.com.

Alexis S.
AS
Alexis S.
Salesforce Manager
Mid-Market (51-1000 emp.)
"360 SMS is an almost perfect solution to our SMS outreach and marketing needs"
5/5
What do you like best about 360 SMS APP?

Quick to set-up, streamline system with multiple facets that can expand both usage quality as well as data tracking. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

To my knowledge, there is no simple in-app solution to view the remaining credits. Review collected by and hosted on G2.com.

Jason B.
JB
Jason B.
Data and Research Coordinator
Mid-Market (51-1000 emp.)
"A useful tool to reach large quantities of people"
4/5
What do you like best about 360 SMS APP?

It's integration with Salesforce is the most helpful piece Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

The many steps to do in the "Create SMS from report" section Review collected by and hosted on G2.com.

CG
Cody G.
CSO
"Best Texting Service on the market."
5/5
What do you like best about 360 SMS APP?

The ease of use is amazing. Honestly, we have increased productivity by at least 30% because people are more likely to respond to text back than call back. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

Nothing honestly super smooth always works. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Overall Positive Experience"
4.5/5
What do you like best about 360 SMS APP?

The functionality works as intended. It's cost is less than comparable salesforce products yet 360sms offers more value. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

Sometimes support can be a bit slow if you're requesting in-depth assistance with a complicated issue regarding setup. Review collected by and hosted on G2.com.

SS
Shawn S.
Owner
"Great tool for texting our customers. Works great!"
5/5
What do you like best about 360 SMS APP?

Easy to use and profitable for my business. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

Don't really have any dislikes of the program. Review collected by and hosted on G2.com.

Judith R.
JR
Judith R.
Salesforce Manager
Mid-Market (51-1000 emp.)
"Very powerful yet simple to use app"
5/5
What do you like best about 360 SMS APP?

Very straightforward to use and works seamlessly with Salesforce. Setting up automated SMS is very straight forward which was our use case. Support is good. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

No way to monitor your spend in real time; you receive monthly emails with a summary. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Great Application to send SMS text messages to Customers"
4.5/5
What do you like best about 360 SMS APP?

This App validate the carrier and Mobile number. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

it would be great if we have more features included Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Extremely useful tool and outstanding customer service offered by the supplier"
4.5/5
What do you like best about 360 SMS APP?

The tool allows the users to send WhatsApp messages with great convenience and effeciency.

Simple to use and does not require a high level of digital tools to understand it and operate it. Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

No downsides detected so far by the team. There have been some challenges here and there, but with the great support services provided, especially Rishubh, all has been resolved. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Very helpful and very, very patient! Great flexibility around scheduling for different time zones"
4.5/5
What do you like best about 360 SMS APP?

Very helpful - willing to take you through processes step-by-step and ensure that all questions have been answered to your satisfaction Review collected by and hosted on G2.com.

What do you dislike about 360 SMS APP?

To schedule training/demo, need to send email which is not always answered/replied to timely. Review collected by and hosted on G2.com.