Support always helpfull and responsive. Yash and Tarun are great! Review collected by and hosted on G2.com.

I wish there's more training when onboarding the product. Review collected by and hosted on G2.com.

Flexible and allows us to communicate efficiently with our contacts. Review collected by and hosted on G2.com.

Sometimes tricky to troubleshoot issues, but support is always very responsive. Review collected by and hosted on G2.com.

This app is available on AppExchange and is very useful to use in Salesforce CRM. It has many useful features which help increase productivity like bulk SMS Send, Scheduled SMS, Automated Message, and Ringless Voice. Review collected by and hosted on G2.com.

They have almost more than 4 Pre- Integrated Channels with no extra cost to use. It is an awesome app so no dislike. Review collected by and hosted on G2.com.

The portal is very wasy to use and send messages to anyone at very low time Review collected by and hosted on G2.com.

Sometimes it is failed to send the message thats waste very bad hope its get fixed soon Review collected by and hosted on G2.com.

We have been using 360 SMS for multiple clients for years. We occasionally run into hiccups and their support staff has been responsive and effective at getting those issues resolved. Recently Nikhil was assigned to one of our requests and did an outstanding job of resolving our issue in a timely fashion. Review collected by and hosted on G2.com.

Some of the configuration documentation could be updated to reflect useful cases where Flows can be used. Many of the examples reference Process Builder, which nobody should be using at this point. Review collected by and hosted on G2.com.

the ease of use and integration with Salesforce/Jungo. Also Maria Adams and Manav! are great to work with. they are very hands on and help with all the technical stuff! Review collected by and hosted on G2.com.

can't think of any. My expectations have been met Review collected by and hosted on G2.com.

It can be integrated with Salesforce; additionally, it is very user-friendly. 360 SMS app allows me to add tags, personalized sender information etc.

It also provides an analytics feature. Review collected by and hosted on G2.com.

Pricing is a constraint for this platform. It does not have the feature of Multi-Media Messages. The customer support of this is not up to the mark as it is not easily accessible. Review collected by and hosted on G2.com.

SMS 360 app is a game-changer! Its user-friendly interface and efficient features make managing messages a breeze. Kudos to Lakshay Sharma for the brilliant service! Review collected by and hosted on G2.com.

The turn around time for the template approval is longer than I'd like . Review collected by and hosted on G2.com.

It has features to send SMS, WhatsApp, and MMS From Salesforce CRM. It is an amazing product that is available on AppExchange for Salesforce. It is easy to configure with Salesforce. Review collected by and hosted on G2.com.

Sometimes to add more features we need to pay a little bit extra. Review collected by and hosted on G2.com.

It is the best way to connect business with business. Very fast and efficient.ut saves time and expenses because there is no need to go to keyboard anyone can reply directly from phone. Review collected by and hosted on G2.com.

Sometimes if reply is lenghthy than it's very uncomfortable to reply from phone. Nothing negative about this app. Review collected by and hosted on G2.com.