Rahul R.
RR
Rahul R.
Senior WIP and Disbursement Coordinator
Financial Services
Mid-Market (51-1000 emp.)
"A robust, all-in-one hotel management system that truly streamlines operations"
5/5
What do you like best about 360HMS?

360HMS stands out by bringing almost every hotel-operation module under one umbrella. It handles reservations (both individual and groups), check-in/check-out, housekeeping, POS (for restaurants, spa, etc.) inventory, accounting and reporting—all in one cloud-based system. Their claims of multi-currency printouts, remote access, multi-language support and a web-based GUI mean you’re not tied to a desktop or single location. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

The user interface would benefit from a more modern and sleek design. Although it maintains a minimalistic style, it can occasionally feel a bit outdated. Navigating the more advanced features, like revenue management and multi-restaurant integrations, presents a slight learning curve because of the extensive selection of modules. Even though the GUI is generally straightforward, it still requires some time to become fully comfortable with all its functionalities. Review collected by and hosted on G2.com.

SK
Saurav K.
Cloud Engineer
Enterprise (> 1000 emp.)
"Scalable 360HMS Core"
5/5
What do you like best about 360HMS?

One of the standout strengths of 360HMS is its modular architecture, which allows for a phased implementation and offers the scalability required as our hospital grows. I am also impressed by its strong integration capabilities; the comprehensive APIs are well-documented, making it straightforward to connect with specialized diagnostic systems and our existing data warehouse. This smooth interoperability has played a key role in eliminating data silos and has significantly streamlined our backend operations. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

Even though 360HMS is really strong on the backend, the interface looks a bit outdated and isn’t very intuitive for non-technical users. That means it takes some time for new staff to get used to it, and we end up seeing more support tickets early on. The reporting tools are fine for day-to-day use, but if we need detailed or custom analytics, it often needs help from the vendor. A cleaner, more modern UI and a self-service BI module would make a huge difference in usability and productivity. Review collected by and hosted on G2.com.

Om K.
OK
Om K.
Healthcare Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Simple, User-Friendly 360HMS with Quick, Helpful Support"
4/5
What do you like best about 360HMS?

I like how simple and user-friendly 360HMS is. It makes managing tasks and tracking information easy without feeling overwhelming, and the support team is always quick to help when needed. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

Sometimes the system can feel a bit slow, and a few features could be more customizable to better fit different workflows. Overall, it works well, but there’s room for smoother performance and flexibility. Review collected by and hosted on G2.com.

GURDEEP S.
GS
GURDEEP S.
Assistant Operations Manager
Mid-Market (51-1000 emp.)
"Value for money"
4.5/5
What do you like best about 360HMS?

Still the prices are really cost friendly and usage is also pretty good Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

It should have multiple account login option Review collected by and hosted on G2.com.

Saif A.
SA
Saif A.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"The best hotel management"
5/5
What do you like best about 360HMS?

Looking for a Hospitality Management System.360 hotel management software has an easy control panel; it helps manage multi-currency too. OK! Great futures.Recommended Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

They are well going . Don't see any big issue. Review collected by and hosted on G2.com.

Vishal B.
VB
Vishal B.
Management Information System Executive
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Very Helpful for Finding Hotels and Housekeeping"
5/5
What do you like best about 360HMS?

It’s been very helpful for me when searching for hotels and housekeeping. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

Sometimes it gets slow or lags, but overall it’s good. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"360HMS - a simple solution"
3/5
What do you like best about 360HMS?

It's all comprehensive and allows you to integrate activities of a hotel from the point of front office management. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

The most recent update can be difficult to navigate at first. It was very confusing starting out. Review collected by and hosted on G2.com.

Pradyumn G.
PG
Pradyumn G.
Project Engineer
Enterprise (> 1000 emp.)
"360HMS: Easy to use with outstanding support"
5/5
What do you like best about 360HMS?

360HMS is a user-friendly application which is easy to implement and it offers more reliable customer support as compared. It helps in making daily tasks simpler and more efficient. Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

There are some advanced features of 360HMS which have a learning curve and need more clearer documentation as required. Review collected by and hosted on G2.com.

Sachin S.
SS
Sachin S.
Sales and marketing
Mid-Market (51-1000 emp.)
"User-Friendly and Reliable—A Top Choice"
4.5/5
What do you like best about 360HMS?

User friendly and most reliable site ever that i have seen Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

There is no marketing services that we required Review collected by and hosted on G2.com.

Sam J.
SJ
Sam J.
Business Development Executive
Mid-Market (51-1000 emp.)
"Best hotel software"
2.5/5
What do you like best about 360HMS?

Tasks are easy to put comparing to other softwares Review collected by and hosted on G2.com.

What do you dislike about 360HMS?

File not found , sometimes the system freezez Review collected by and hosted on G2.com.