---
title: 2Checkout Monetization Platform Reviews
meta_title: '2Checkout Monetization Platform Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 197 reviews by the users' company size, role or industry
  to find out how 2Checkout Monetization Platform works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 197
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# 2Checkout Monetization Platform Reviews
**Vendor:** Verifone  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 197
## About 2Checkout Monetization Platform
Whether you&#39;re tapping into international markets, looking to boost conversion rates, or running a subscription-based business, 2Checkout can help you tackle the complexities of digital commerce, globally. The 2Checkout Monetization Platform is comprehensive and flexible, so you can quickly pursue new market opportunities and deliver exceptional user experiences. The company’s clients include Cisco, EaseUs, Bitdefender, 123FormBuilder, HP Software, Mondly, and many more companies across the globe. In August 2020, Verifone acquired 2Checkout. This milestone solidifies our commitment to providing seamless and frictionless experiences to customers globally through innovative and next-generation hardware and cloud services. More info on www.2checkout.com



## 2Checkout Monetization Platform Pros & Cons
**What users like:**

- Users find the **ease of use** of the 2Checkout Monetization Platform makes setup and management very straightforward. (2 reviews)
- Users find the **easy setup** of the 2Checkout Monetization Platform straightforward, allowing for quick and effective integration. (2 reviews)
- Users value the **process simplification** of 2Checkout, enabling effortless international transactions and growth opportunities. (2 reviews)
- Users commend the **responsive customer support** of 2Checkout, which ensures quick resolutions and simplifies integration. (1 reviews)
- Users appreciate the **easy integration** of 2Checkout Monetization Platform, finding it user-friendly and versatile for all skill levels. (1 reviews)
- Easy Management (1 reviews)
- Users value the **global reach and diverse payment options** of 2Checkout, enhancing international sales and customer satisfaction. (1 reviews)
- Implementation Ease (1 reviews)
- Online Sales (1 reviews)
- Users commend the **global payment processing capabilities** of 2Checkout, enhancing international sales and customer satisfaction. (1 reviews)

**What users dislike:**

- Users report **slow performance** during initial setup due to compliance and fraud prevention measures impacting speed. (2 reviews)
- Users desire a **simplified dashboard for comparing sales trends** with previous periods, enhancing quick access to insights. (1 reviews)
- Users desire a more streamlined method for **sales trend comparison** directly on the dashboard for quick insights. (1 reviews)
- Users desire a **more straightforward dashboard for quick sales trend comparisons** instead of navigating through reports. (1 reviews)

## 2Checkout Monetization Platform Reviews
  ### 1. Highly risky platform to depend upon

**Rating:** 1.0/5.0 stars

**Reviewed by:** Imran A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2023

**What do you like best about 2Checkout Monetization Platform?**

Easy to collect revinue and accept all kind of cards and even paypal. But it is highly recommended to have an alternative in hand as they can suspend your business anytime without any reason.

**What do you dislike about 2Checkout Monetization Platform?**

There support team and their policy can ruin your business right when you have fully depended upon them to manage your revenue collection. We used them for 7 years and at one point we found a glitch in there system about charges and they guided us to create new account as we were 'legacy user' and we were not being treated in any category like '2sell' '2monetize' so we created second account, and BANG! They suspended our business because we were using two accounts.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

More than solving problems they created problems, our business faced lots of jumps due to their unreliable flow and suspensions without reasons. Even if your business is simple and clean they can hold your payment processing capability and ruing your client trust.

**Official Response from Maria Pana:**

> Hello Imran! 
Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. 
We are very grateful for our long-term partnership and would love to assist you in sorting out the matters you have pointed out. To do this, however, we will need additional information so that we can locate your account - such information includes the email address associated with your account or merchant ID.
So please reach out to us at supportplus@2checkout.com. Our team is looking forward to hearing from you.

Looking forward to hearing from you!


  ### 2. Been using them since 2009, sadly went downhill

**Rating:** 0.5/5.0 stars

**Reviewed by:** Octavian C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about 2Checkout Monetization Platform?**

Their system is designed to take the burden off selling your product (or service) so you can focus more on your work. They are up to date with all legal aspects and can handle all payment-related taxes so you can sell practically anywhere in the world.
They have lots of currencies, supported payment methods, configurable pricing (subscription support which is the basis of our company), A/B testing, well-optimized templates for shopping carts and so on. It's one of the best payment processors out there as far as features are concerned and this is why we're still using them.

**What do you dislike about 2Checkout Monetization Platform?**

Their customer support used to be good. Sadly, the changes from Avangate to 2Checkout and now to Verifone took their toll on the quality of support. To give you some context, we've had major issues this year either with their API or their shopping cart and while their impact was noticeable, the resolutions were extremely slow.
It's been two weeks since invoice generation stopped working and our account manager simply ignores our pleas for help - with each reply acknowledging the issue and promising that they will address this urgently but it seems we have different understandings of what that means. Meanwhile, our customers are turning to us for assistance and we're stuck. Invoice sending through their control panel also doesn't work so all we can do is direct our customers to the 2Checkout support - which, from what we've heard, replies in a couple of weeks and is usually not very helpful.
The last time we had a major issue (which was concerning EU VAT validation on the shopping cart) it took 5 months to be sorted.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Handling the payment side so we can focus more on building the product and helping our customers is the main reason we've chosen 2Checkout.

**Official Response from Raluca Bejgu:**

> Hello, Octavian!
Firstly, thank you for your honest review. We would like to sincerely apologize for any inconvenience we might have caused. We also want to reassure you that our product team is handling the invoicing issue as we speak, as the case has high priority. 
We will let you know about any updates as soon as possible, on the email thread you already opened with your account manager.
We appreciate your understanding on this.

  ### 3. They close your account and steal your money

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about 2Checkout Monetization Platform?**

Support tries to help, but is very slooooowin responding.

**What do you dislike about 2Checkout Monetization Platform?**

We had a merchant account with 2checkout for 6 years.....then suddenly they closed the account. No information on WHY , but some silly generic email. Since March 2003 they can only handle payment through Paypal, how sad is that? Probably because Paypal is now also doing their "risk management" they will close many merchant accounts soon which they just do not like, especially in service related industries.

So you have been warned, open an account with 2Checkout-Verifone and its just a matter of time when they will close it and just sit on your money. I have already seen many negative reviews on other well known "merchant services" websites and its only getting worse and worse since they have been acquired by Verifone. 

They have destroyed many small businesses already by closing their merchant accounts for no valid reason at all. We have been in good standing all along, no where near 0.5% chargebacks and practically no refunds. But that is not important for 2checkout-verifone, they will close your account and now we have to wait 180 days to receive the remaining amount of money in our account. The worst thing is that we have read already that many other businesses were not able to get their money back after that 180 waiting period. Utterly disgusting bunch of corporate thieves and scammers.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

They are NOT trying to solve this problem nor are they providing ANY info on why they closed the account.

**Official Response from Raluca Bejgu:**

> Hello! Thank you for your honest feedback. We apologize for the inconvenience you may have experienced. 

Please know that there are many factors that are taken into consideration when an account is reviewed. In general, all restrictive actions we take are to protect the partners and the customers from any negative scenarios. The most common reasons for closing accounts are generated by fraud scenarios, elevated chargeback rates, and consequences of banking regulations, among others. More details can be found on the Terms of Service that you agreed to when you signed up, where you can find an overview of cases where closures may be enforced. Please note that these funds are held to cover any potential refunds or chargebacks that may be received during this timeframe, and prevent your account balance from becoming negative.

We can certainly understand your disappointment, and we regret that we are unable to meet your business needs. We wish you the best of luck in the future! 

  ### 4. Easy to integrate but poor customer support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Robert C. | IPTV Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2022

**What do you like best about 2Checkout Monetization Platform?**

I have been using 2Checkout for over 10 years integrated with Cubecart. Mostly it has worked fine.

**What do you dislike about 2Checkout Monetization Platform?**

As long as there are no issues it works fine, but as soon as there are issues expect no support. I submitted refunds for the first time and some never got processed. Email support kept repeating the same story that they had issues and were using a third party to process. 2 months later no update and no refunds for my customers. I finally found a phone number and the phone rep was very rude and just sat on the phone not talking to me unless I asked him questions. What kind of support is that. How can you hire support who act like they don't want to talk to you and it is not their job to help you? This is the last straw and I cannot handle this company anymore.

If you think you can use them with no issues then good luck, but if you have problems and want help they treat you like trash.

**Recommendations to others considering 2Checkout Monetization Platform:**

Be cautious about which features of their service that you use. If you need support then don't expect any.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

2Checkout supports many payment options. I don't know that their rates are competitive. I had to request a discounted rate because I had been a customer for so long when they should have given it to me automatically..

**Official Response from Stefania Oprea:**

> Hello Robert! Thank you for your honest feedback.

We sincerely apologize for the unpleasant experience you had throughout the process.

We are very grateful for our long-term partnership and would love to assist you in sorting out the matters you have pointed out. To do this, however, we will need additional information so that we can locate your account - such information includes the email address associated with your account or merchant ID. 

So please reach out to us at supportplus@2checkout.com. Our team is looking forward to hearing from you.

Thank you for your patience and understanding!

  ### 5. Error In Submitting Application

**Rating:** 1.0/5.0 stars

**Reviewed by:** Sueanna T. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2021

**What do you like best about 2Checkout Monetization Platform?**

i like that they are available in my region

**What do you dislike about 2Checkout Monetization Platform?**

I dislike the fact that I haven't receive any customer support for my issue. everytime i try to submit my application it says product description url invalid and it isn't

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

no benefits as yet

**Official Response from Stefania Oprea:**

> Hello Sueanna!

Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience we might have caused.

Please know that the Product Description URL should be the same as the one that you used to register on our platform.

For example, if you registered with www.companyxyz.com, the Product URL needs to be www.companyxyz.com/productpage. It cannot be a variation like www.companyxyz123.com/productpage.

We would love to provide you with further assistance on this matter, but we will need to locate your account first. Therefore, please send us your Merchant ID/email address associated with the account at supportplus@2checkout.com. One of our experts will get back to you as soon as possible.

Thank you for your understanding!

  ### 6. Still Locked Out of Account, Put in Technical Support Purgatory for Over 2 Weeks

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2021

**What do you like best about 2Checkout Monetization Platform?**

2Co has lower transaction fees than PayPal.

**What do you dislike about 2Checkout Monetization Platform?**

Where can I begin? Firstly, timezones for invoices are locked to TRT (Turkey) which creates a nightmare for financial recordkeeping which we can compensate for with a bit of extra work, so we've been bearing with 2Co till now.

However, over 2 weeks ago, we used the extra security feature recommended to us by 2Co in which only the IP Address provided by our company can access the 2Co merchant account. After turning on the feature, we were never allowed back in 2Co, into OUR OWN ACCOUNT. Using the same environmental conditions we used to turn on the feature in the first place (same user, same computer, same WiFi router connection) we keep getting an error that "You are not allowed to login from this IP address". We've contacted merchant support for over 2 weeks now and we've just been put in their hot potato CS system where they just list arbitrary tiers (You're case is now level 3 tier of importance) and pass the case to a different person with no actual results. WE'RE STILL LOCKED OUT. We've used the service for over $100k of transactions (which amounts to at least $2k in 2Co transactional fees) and yet they are offering no support, and no way to get back into our account. 

This is a huge problem because:
1. We cannot access OUR funds, for OUR products that WE sold.
2. A customer needs to get a refund from 2Co and is waiting for nearly 3 weeks to get their money back, which DAMAGES OUR COMPANY BRAND AND IMAGE.

2Co, are you willing to be liable for damages you're causing our company? This is the worst customer support I've ever received. If we do not receive some sort of resolution within 3 business days, we will seek financial restitution through legal means, and we will never use 2Co again.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

2 weeks ago, we used the extra security feature recommended to us by 2Co in which only the IP Address provided by our company can access the 2Co merchant account. After turning on the feature, we were never allowed back in 2Co, into OUR OWN ACCOUNT. Using the same environmental conditions we used to turn on the feature in the first place (same user, same computer, same WiFi router connection) we keep getting an error that "You are not allowed to login from this IP address". We've contacted merchant support for over 2 weeks now and we've just been put in their hot potato CS system where they just list arbitrary tiers (You're case is now level 3 tier of importance) and pass the case to a different person with no actual results. WE'RE STILL LOCKED OUT. We've used the service for over $100k of transactions (which amounts to at least $2k in 2Co transactional fees) and yet they are offering no support, and no way to get back into our account.

**Official Response from Stefania Oprea:**

> Hello partner!

Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. 

Please know that our internal team is currently working on the IP filtering issue. Due to security issues, this can only be done via an item logged with our Engineering team.

Regarding your financial concerns, please contact our Risk team at risk@2checkout.com for further assistance.

Thank you for your understanding!

  ### 7. bad experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Laurence S. | WebSite Owner - Application Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about 2Checkout Monetization Platform?**

It was easy to integrate into my eCommerce system.  The checkout was secure, and transaction details were really good.   Setup an account verification is smooth

**What do you dislike about 2Checkout Monetization Platform?**

Horrible customer service; they treat you very, very badly and are rude.

**Recommendations to others considering 2Checkout Monetization Platform:**

Hopefully they are better now with a new name

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Nothing, I do not use them anymore and will never use them again for any reason.  The system is excellent, but the client management and once you sign on, the experience is not good

**Official Response from Stefania Oprea:**

> Hello Laurence! Thank you very much for your honest feedback. We appreciate you taking the time to review our platform and services.

Firstly, we are happy to learn that our platform's functionalities have met your business needs.

Secondly, we sincerely apologize for any inconvenience we might have caused during your journey with us. Our customers' opinions are very important to us and it's actually what drives us to come up with improved services. We will send your feedback to the appropriate teams for future improvements. 

  ### 8. Monitoring/Support is not fast. Requests for developments takes too long time to implement.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about 2Checkout Monetization Platform?**

The personal account manager (we have Iana Petrila) is an excellent experience.

**What do you dislike about 2Checkout Monetization Platform?**

The monitoring tool gives no accurate information. The health tool shows green, whereas the service is down (https://status.2checkout.com/)
We open a few High priority requests regarding CR/AR low rates (unexpectedly down). No prompt support since July. Now it's the end of October.
Support service is poor, not coming on time/ not with informative answers.
Support emails come with links to the Salesforce tool, which doesn't work at all. We cannot add comments to tickets. 
Request for developments takes months to implement, too long, a lot of errors

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

The portal is good. The coverage is good.

**Official Response from Stefania Oprea:**

> Hello!

Thank you for your honest feedback. We appreciate you taking the time to review our platform and services, and we sincerely apologize for any inconvenience we might have caused.

Regarding the monitoring tools and the development tasks, please know that we have forwarded the feedback to our Product team for future improvements.

Regarding your concerns about the support services, please note that our ticketing system was changed in June 2021, and our Support teams are currently working with a high number of requests. They are doing their best to treat each request with priority.

To assist you in the best possible manner, we would need more information to locate your account. You can contact directly your Account Manager for assistance. Alternatively, you can provide us with your Merchant ID/email address associated with the account at  supportplus@2checkout.com so we can look into your requests.

Thank you for your understanding!

  ### 9. Worst service I have ever recived

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about 2Checkout Monetization Platform?**

Nothing was good about my interactions with 2Checkout, I will inform business associates and friends to avoid 2Checkout.

**What do you dislike about 2Checkout Monetization Platform?**

I tried to renew antivirus software from Malwarebytes using the same business credit card I purchased the original license only to be told this time the charges will not go through, 2Checkout who processes those transactions would only tell me “Call your bank". I called the bank multiple times and they tell me they are not even seeing charges being submitted for authorization. I took it up to the parent company of my business credit card (Elan Financial Services) and they checked all the issues 2Checkout said was causing the problem and again they are not seeing any purchases being submitted for authorization, so there is a problem in between my bank and 2Checkout. I went back to 2Checkout to find if they can find out more details to get this issue fixed, who exactly is denying the purchases (this is the second time, the first time I was told they would get back to me and never did)? I was again told that I should call my bank, I asked for more information about where the purchase was being denied and the 2Checkout service representative got angry, told me to "tell your bank to do a better job, I do my job" so I asked for a supervisor and was told there are none available and if you do speak to one it will have to be in the morning and they will tell you the same thing, it is 10pm here so no supervisors will be in until the morning, I could do the math to figure out when that was. I will now change out all of my software for both my business and home, Malwarebytes loses a customer and I will look to see if 2Checkout is handing the credit card processing for any future purchase and if they are then I will go elsewhere. What a shame, you benefit by handling the sales transactions but will not even try to resolve an issue but instead treat customers poorly, play the blame game and now even your clients suffer.

**Recommendations to others considering 2Checkout Monetization Platform:**

Avoid this company at all costs, they have poor customer service when issues arise, and problems will arise

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

NONE - my problem has not been solved, and customer service has convinced me not to do business with this company going forward.

**Official Response from Stefania Oprea:**

> Hello!

We appreciate you taking the time to review our services and would like to sincerely apologize for the unpleasant experience you've had throughout the process of renewing your subscription. 

We would like to inform you that there can be several factors that can cause a payment to fail (e.g. card not valid for international transactions, 3Ds auth failed, connection error between the bank and us, not sufficient funds, etc.)

In order for us to better investigate this case and come up with a favorable resolution, we need to first identify the order. Thus, could you please send us an email to support@2checkout.com with the order number or the email address used while trying to purchase this product?

We are looking forward to hearing from you!

  ### 10. Worst payment gateway after verifone acquired

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about 2Checkout Monetization Platform?**

Earlier it is best but now it is bad. I dont suggest to signup this

**What do you dislike about 2Checkout Monetization Platform?**

its changed all the rules. It is enforced to use PayPal to make the payment. no card option or some ase it is not showing any payment option also.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Only paypal account holders can make the payment

**Official Response from Stefania Oprea:**

> Hello there! Thank you for addressing your concerns. 

First, we'd like to apologize for any inconvenience that this change might have caused to your business. 

We value our partnership and have been actively working to reactivate payment processing for Mastercard and grow the number of payment methods that you can offer to your clients. 

Therefore, we added the processing of credit card payments via PayPal to offer your customers a seamless payment experience and the option to pay via Visa/Mastercard and via American Express and Diners. 

We remain available at supportplus@2checkout.com for more information. Thank you!

  ### 11. Shady Business Practices

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mahfuz N. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2021

**What do you like best about 2Checkout Monetization Platform?**

I like the fact that they offer payment processing solutions to a wide range of countries and territories.

**What do you dislike about 2Checkout Monetization Platform?**

I dislike their shady business practices that simply enables them to hold merchants money for a longer amount of time in the name of risk management. With 2checkout rest assured you are not in charge of your account, someone else is.  Their so called Risk team might put your account on hold on any Estimated pay date.

Although they will advertise their processing fee is (3.5% + 0.30 Euro)2sell, (4.5% + 0.40 Euro)2subscribe, (6.5% +0.50)2monetize but they will actually retain a significant portion of original transaction in the name of refund. Which they will release after 3 months. If that doesn't match minimum withdrawal limit they won't bother to merge it with future transactions.

Although they will advertise that there is no fees associated with refunds on Merchant support FAQs section of their website, you will notice a big negative balance after requesting refund for your customer from merchant dashboard. Their support / risk / financial team colleagues will consider that negative balance as your debt.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

I am using 2checkout as a cross border payment solution.

No benefits except loosing a substantial amount of money as processing fees.

**Official Response from Stefania Oprea:**

> Hello Mahfuz! Thank you for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. 

Please note that deposit rates are set in proportion to the level of risk of each merchant. While risk can never be entirely eliminated, it can be managed. Merchants who take an active role in preventing fraudulent claims often receive a lower deposit rate as a result.

Managing risk can be inherently more difficult in some industries. For example, intangible goods are much riskier than tangible goods from a fraud perspective, simply due to their nature. It is much easier to prove that a tangible good was shipped to a customer than to prove that a service was provided or an intangible good was delivered. This is why merchants who provide intangible goods receive more fraudulent claims.

The deposits retained are released after 90 days from the date they were retained and are included in the payout amount. However, the payout is only released if the minimum transfer limit set on the account has been reached. If you need more information regarding payouts, please refer to this article: https://knowledgecenter.2checkout.com/Onboarding/Payouts

While there are no charges associated with refunding an order, the order processing commissions already received by 2Checkout will not be returned. This means that if you have only one order on your account and it is refunded, we will return the entire amount that the customer has paid. However, the processing fees will become a negative balance on your account, as there are no other transactions on the account to cover those fees. 

The difference in the negative balance is generated by the fact that a deposit is retained from the total sales in the reporting period. But since the full amount of the sales was refunded, the deposit could no longer be retained. Paying the negative balance will cover the processing fees and the deposit retained, however, the deposit will be returned after 90 days from the date it was retained.

Thank you for your understanding and let us know if we could assist you further! You can reach out to us directly at supportplus@2checkout.com.

  ### 12. Not the company to be trusted.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Albina Z. | Marketing and Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about 2Checkout Monetization Platform?**

I started to use 2checkout for my startup because I used to it when working for other companies.

**What do you dislike about 2Checkout Monetization Platform?**

The company does not care about its clients. On April 27 2021, I learned from 3d parties that starting from April 29 2021, 2checkout stops supporting Mastercards. 2checkout did not send any notifications about the changes even to its vendors! All subscriptions that use the payment method will stop working and 2checkout did not find it necessary to inform its vendors and purchasers. It's the worst thing that a payment processing company could do.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

I realized that I need another payment processor.

**Official Response from Stefania Oprea:**

> Hello Albina!

We sincerely apologize for the inconvenience this may have caused. Please reach out to supportplus@2checkout.com so we can further investigate why you did not receive our notification.  

We truly value our partnership and we can assure you that we treating this with high priority. Also, we would like to remind you that Visa processing and other payment methods will continue to be available.

Thank you for your patience and understanding, Albina!

PS - This reply was updated on June 8th, 2021

  ### 13. They are a scam

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about 2Checkout Monetization Platform?**

For companies that are based in China, they are one of the only payment processing options available if you've built a website through site123 platform

**What do you dislike about 2Checkout Monetization Platform?**

When you first register, they answer you immediately with a request to disclose your personal and businesses information. Once you have sent them private details about your company, they start ignoring you and pretending like they are dealing with the issue, while they aren't. People working for the customer support do not speak proper English, as there were always grammar and spelling mistakes in their messages. I regret not googling them beforehand to check their credibility, but from my personal experience and the experience they are a scam that focuses on collecting user information and, perhaps, selling it to the third parties. Please be careful and avoid doing business with them as it may not be safe. P.S: i can prove my words with screenshots of the conversations.

**Recommendations to others considering 2Checkout Monetization Platform:**

Avoid working with them as it will harm your business in a form of wasted time and nerves.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

They solved none of my problems and I wasted a lot of my time (more than 2 months)  talking to them over email, just to realize that they start ignoring you only AFTER you share all of you private information with them.

**Official Response from Stefania Oprea:**

> Hello! Thank you for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience we might have caused.

Please know that personal and business information is required in order for 2Checkout and the merchant to comply with anti-money laundering and anti-terrorism regulations, financial services and other applicable laws and regulations, as well as Know Your Customer (KYC) requirements imposed by the Payment Organizations and Acquirers. To achieve this level of compliance, the merchant needs to provide information about itself, its activities, its shareholders, its tax ID / VAT ID, and its nexus (before or when entering into the Merchant Agreement).

As per the agreement signed by both the merchant and 2Checkout, each party needs to maintain the confidentiality of the other’s Confidential Information and will not disclose such Confidential Information, unless it is necessary to perform the Services under this Agreement, is allowed under this Agreement or is required by law or court order. The obligation of confidentiality will be valid for the period of this Agreement and for a period of 5 years after termination of this Agreement.

For additional details please review our Terms and conditions at https://www.2checkout.com/legal/terms/ and our Service agreement at https://secure.2checkout.com/cpanel/services_agreement.php.

Thank you for your understanding and let us know if we could assist you further! You can reach out to us directly at supportplus@2checkout.com.

  ### 14. Honest review

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2021

**What do you like best about 2Checkout Monetization Platform?**

Their payment solutions are easy and convenient worldwide.

**What do you dislike about 2Checkout Monetization Platform?**

Dated website and tools to work with processing costs and refunds a factor.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

None as of yet.

**Official Response from Stefania Oprea:**

> Hello there!

We are happy that you are enjoying our payment capabilities and we are grateful you took the time to give us feedback. It is highly appreciated in our efforts to improve our platform and services. 

We'd love to address your concerns and provide you with a better experience so you can achieve your desired outcomes, so please reach out to supportplus@2checkout.com or your account manager (if you have one) - we'll be more than happy to assist!

Looking forward to hearing from you!

  ### 15. DO NOT EVER USE THIS COMPANY

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2020

**What do you like best about 2Checkout Monetization Platform?**

I set up my company with 2checkout in May, I used only paypal before but some of my customers had asked to pay by cards, I wish I had never done this. They now have over €3,000 of my money and will not communicate with me as to how I can get it. Every e-mail I send I'm told it's being referred to the risk team and I hear nothing from the risk team. If I had not signed up to the 2checkout service all this money would have gone through paypal and I would have had direct access to it. You have been holding my money so long that even though postage is taking a really long-time customers have received their orders. But it's mostly the total lack of communication, I can't pay my staff at month end and I can't tell them when it will be because your company does not think communication is important. You are effectively my bank and you are behaving like some bloody fraudsters; I'm getting concerned that I will never get the money myself and my staff have worked really hard to earn. I'm discussed and I'm having my IT people remove the possibility to use 2checkout until someone can reassure me that you are not a bunch of crooks who have just taken my money. I've been e-mailing for 3 weeks with one small response asking for tracking, I’ve offered what I can but NOTHING, NOTHING, NOTHING back, I'm so frustrated I'm now writing to your CEO on LinkedIn to try and get some resolution, I'm e-mailing every hour. I need to be paid so my staff can be paid.

**What do you dislike about 2Checkout Monetization Platform?**

They have my money are are completely refusing to communicate with me as to how I get my money

**Recommendations to others considering 2Checkout Monetization Platform:**

Communicate with your customers

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

None, they are only causing problmes

**Official Response from Roxana Gaina:**

> Hello! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations.

We would like to help solve your problem, so for further information, please feel free to reach out directly at service@2checkout.com. Looking forward to hearing from you!

  ### 16. Stay away, they are the worst

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about 2Checkout Monetization Platform?**

It was easy to sign up back in the day. Now there are much easier options like Square and Stripe.

**What do you dislike about 2Checkout Monetization Platform?**

It has become such a pain to deal with 2Checkout. Constant issues and terrible support.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

2Checkout is the problem.

**Official Response from Raluca Bejgu:**

> Hi! Thank you for taking the time to leave us a review, we appreciate the feedback, good or bad. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. Reach out to us directly at service@2checkout.com with more details so we can work on fixing those issues. Looking forward to hearing from you!

  ### 17. Scamming small businesses with their money and horrible customer support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Rami T. | Rami Talalweh, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about 2Checkout Monetization Platform?**

As long as your account is active (if you are lucky), you can enjoy their services. The nightmare begins when you face a trouble and requires support.

**What do you dislike about 2Checkout Monetization Platform?**

They do not provide any customer support especially for merchants. Due to some policy conflicts our merchant account got locked by 2co team. As per the T&C, we were requested to wait for a period of 6 months and they withheld all the pending funds in our account. 

After the waiting period, we contacted the 2co support team to initiate the fund transfer which had been pending on hold for more than 6 months. The support team confirmed and assured that the fund transfer request had been initiated and that all the funds would be credited to our bank account by the end of the month. That was the last response we received from them in our support ticket.

At the end of the month, after we received no funds in our account, we contacted the support team again to follow up on our request. THEY IGNORED ALL OUR MESSAGES AFTER THAT (emails, calls, even messages in support ticket). If there was a delay due to some technical error, the least thing a customer could expect is a prior notice or at least a response back from the team after numerous attempts of contact.

The act of utter negligence towards their customers is totally unprofessional. We even tried to contact them through another support ticket using a second account of our team member and provided the original support ticket as a reference. The only response we received from them was that they escalated the situation to the concerned department. After that their "concerned department" took no concern whatsoever to resolve our issue or even bothered to respond back.

Finally, we ended up losing all our money and wasted all our time (6 months on hold period + 2 months on customer support) in sheer frustration while waiting for their team to respond. TOTALLY NOT WORTH IT.


Reference Ticket Numbers:
1) Original ticket #3753812
2) Follow up ticket #3848137

**Recommendations to others considering 2Checkout Monetization Platform:**

Do not ever make the mistake to entirely depend upon their services. If you start facing any technical issue, they will not provide any support; if your account gets locked, they will not provide you any support; if you request for a refund, they will ignore you for the rest of eternity.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

The only benefit 2co offers is that they support PayPal transactions directly on their platform. Apart from this, they are nowhere close to their competitors.

**Official Response from Roxana Gaina:**

> Hello, Rami! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for the inconvenience you have experienced.

Kindly note that according to our company policy, after the account is closed, the remaining funds are released after 180 days in order to cover any potential refunds or chargebacks opened by the customers afterward. If the necessary payout documents were not provided in this timeframe, this could have lead to a delay in the final payout.

We have verified your request and can confirm that our Financial team had the funds transferred to your account on October 25th, 2019.

We recommend to always contact our financial team at pay@2checkout.com if you have any financial inquiries or if the funds did not reach your Payoneer account. We do not have a phone line for the Merchant Support or Financial department.

Thank you for your understanding and let us know if we could assist you further!

  ### 18. 2Checkout has scam-like practices

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about 2Checkout Monetization Platform?**

There is nothing to like about 2Checkout, that competitors wouldn't have

**What do you dislike about 2Checkout Monetization Platform?**

Lack of customer support - No phone number available - Awful customer service - Horrific platform - Sloppy 2 Factor Authentification

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

2 Checkout is supposed to facilitate online payment through my platform, but it is in fact responsible for all the bottlenecks in my company development

**Official Response from Roxana Gaina:**

> Hello! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations.

We would like to help solve your problem, so for further information, please feel free to reach out directly at service@2checkout.com. Looking forward to hearing from you!

  ### 19. Horrible practices and support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Emil C. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2019

**What do you like best about 2Checkout Monetization Platform?**

There is nothing positive about a company which blocks your funds because they failed to do their job.
Other than that I liked how easy it was to setup an account and that they provide their services in a large selection of countries. Their extra packages seem useful but I am not sure how many customers actually need them.

**What do you dislike about 2Checkout Monetization Platform?**

Very poor experience with them. Support isn't only slow but rarely they are helpful. My lest encounter was regarding an error a client was receiving when trying to pay. No clear message was shown and they claimed it is up to the customer to contact their bank and figure it out. That's while other payment processors show a reason for payment decline.
The biggest problem we had with them is when We asked them to update our company details. They did a partial update when we asked a full update. We noticed the issue only few months later, because they told me the update was complete. We contacted them again regarding the issue but got no reply for almost a month. Our biggest surprise was when they sent us a notice that they blocked our account. No warning were issued before that. They blocked the account because they failed to update our company info.

**Recommendations to others considering 2Checkout Monetization Platform:**

As long as they don't fix their practices towards merchants and don't improve their support stay away.
Support agent usually are fast to reply with wrong info without understanding the question first.
From their practices it is clear that they don't value their customers (merchants). They do what is convenient for them first and ask later.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Processing payments.

**Official Response from Roxana Gaina:**

> Hello, Emil! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. To help us sort this out, could you please provide us with a ticket number or merchant ID? Please feel free to reply here or contact us directly at onlinereviews@2checkout.com. Looking forward to hearing from you!

  ### 20. Very bad experience in handling chargebacks

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sameer P. | CEO & Founder, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about 2Checkout Monetization Platform?**

They used to be quite good and efficient but after their acquisition by Avangate and our account being upgraded, I have only had bad experiences. I've just been so soured by the recent bad experiences that I can't recommend them anymore. 

**What do you dislike about 2Checkout Monetization Platform?**

The payments would not redirect back to my site after an upgrade they made. I had to raise a technical issue, which they took many weeks to resolve.

The statement descriptor did not show on one my customer's card statements and so he placed a dispute for 59 orders that he placed with us. On realising the mistake, he quickly contacted the card company to revert. However, 2Checkout found it prudent to charge $1475 in chargeback fees ($25 for each chargeback on transactions that were $30 each). They've been unrelenting in my quest to get them to revert those ridiculous fees. This has led to a huge unexpected loss for us. They've literally taken away all the earnings we made from the customer and pocketed them under the guise of chargeback fees even though the customer also clarified that it was a mistake on their end. 

**Recommendations to others considering 2Checkout Monetization Platform:**

Would suggest looking at atlernatives.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

I use it for processing my credit card transactions but have been encouraging customers to use our Paypal lately and we're looking at Stripe.

**Official Response from Roxana Gaina:**

> Hello, Sameer! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. To help us sort this out, could you please provide us with a ticket number or merchant ID? Please feel free to reply here or contact us directly at onlinereviews@2checkout.com. Looking forward to hearing from you!

  ### 21. The worst payment gateway ever

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michael E. | Partner in Giro women wear, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2019

**What do you like best about 2Checkout Monetization Platform?**

Nothing ! , what would i like if i am not able to get my money !

**What do you dislike about 2Checkout Monetization Platform?**

These company are thieves with the worst customer support ever , they suddenly blocked my money transfers not answering any of my emails , and they stole our money , AVOID

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

These company are thieves with the worst customer support ever , they suddenly blocked my money transfers not answering any of my emails , and they stole our money , AVOID

**Official Response from Roxana Gaina:**

> Hello, Michael! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. To help us sort this out, could you please provide us with a ticket number or merchant ID? Please feel free to reply here or contact us directly at onlinereviews@2checkout.com. Looking forward to hearing from you!

  ### 22. Poor Customer Support - Risky to use

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about 2Checkout Monetization Platform?**

2checkout did an adequate job of processing credit card payments

**What do you dislike about 2Checkout Monetization Platform?**

I was a customer of 2checkout for over 14 years - using them as a credit card payment processor on my online store.  

In Aug 2018, they completely changed their reporting and I was not able to reconcile my sales $ to what they were paying me as the currency was not consistent. I submitted a support ticket, and had to deactivate 2checkout on my store until reporting could be provided that I could use. 

Since they hold back money as a reserve fee, approx $33 should have been paid to me in late November, early December, but it wasn't and still hasn't.  I submitted a support ticket over 3 weeks ago, asking why this was not being paid to me. After 2 weeks of receiving absolutely no response, I posted in the support ticket, asking why I haven't received a response.  

To date, I have not received any response at all and the money has not been paid out to me. At this point, I would have to consider it very risky to use 2CO as a credit card payment processor because of their non-response and withholding money with no explanation.

**Recommendations to others considering 2Checkout Monetization Platform:**

I would not recommend 2checkout - a company that holds your money with no explanation and will not respond to support tickets is really not to be trusted.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Credit card payment processing for an online store. No benefit as too risky.

**Official Response from Roxana Gaina:**

> Hello! Thanks for your honest feedback. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. To help us sort this out, could you please provide us with a ticket number or merchant ID? Please feel free to reply here or contact us directly at onlinereviews@2checkout.com. Looking forward to hearing from you!

  ### 23. Very bad support system for merchants

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2018

**What do you like best about 2Checkout Monetization Platform?**

They have very bad service support. Merchants query are generally not even replied :(

**What do you dislike about 2Checkout Monetization Platform?**

No service support and you keep paying them high TDR.

**Recommendations to others considering 2Checkout Monetization Platform:**

1. They are not compatible with GST India norms and requirements of FIRC. When asked for FIRC which is a normal documentation on letterhead for declaration of USD received by them they just denied.
2. I have no issue to write on letterhead that I work with them but they have hesitatation for the same. But they dont hesitate to charge TDR for no service support provided.
3. They don't reply your emails even 10-30 days no surprise. 2checkout support system just fails all time; they never bother to reply timely and atleast 50% of emails to them are never replied.
3. When asked for letterhead information about the USD amount collected their Management team send all wrong amounts mentioned in USD. How come their management team can sign and send a letterhead with wrongful amount mentioned? Is this a type of management level support we have from them? I follow-up 10 times with them and they never replied. 

4. I asked them to pay via PayPal so that atleast I can get FIRC for GST India norms and they denied.

They actually want to kill our business it seems like rather helping to grow as being their merchant. Will soon move our business out of them.

I will stay away from them and will soon move my business. Highly irresponsible service support. 
I will better like to donate that 5.5% to some needy person, rather paying to such company who even dont bother to help merchant with timely service support.


**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

They have ZERO benefit.

**Official Response from Delia Ene:**

> Hello! Sorry you have experienced these issues while working with us. We are doing our best to respond to clients and resolve any problems that occur.
From what my colleagues have informed me, they are on top of this issue and are discussing with you directly.
I do hope that your opinion of our services will improve and that you'll continue to be a client of 2Checkout.
We appreciate the feedback as it helps us improve our services and the way we communicate to clients. 

  ### 24. The worst customer service ever

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about 2Checkout Monetization Platform?**

That receive payments in Ecuador, the country where we are located

**What do you dislike about 2Checkout Monetization Platform?**

No body answers the phone, there is not useful information in their website.

**Recommendations to others considering 2Checkout Monetization Platform:**

Customer Service.. It is the worst thing ever.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

The process they describe to integrate with Shoppify is not working

  ### 25. Only if we can get the customer service the way it used to be.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2018

**What do you like best about 2Checkout Monetization Platform?**

Nothing so far since the platform upgrade.

**What do you dislike about 2Checkout Monetization Platform?**

Almost everything from terrible email response time to no accountability of the errors caused by the system because of an upgrade.

**Recommendations to others considering 2Checkout Monetization Platform:**

NA

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Zero actually, infact, we are bound to look out for other options at the moment.

**Official Response from Roxana Gaina:**

> Hello! Thanks for your honest feedback and sorry for taking us so long to get back to you. We appreciate you taking the time to review our platform and services, and we apologize for any inconvenience you may have experienced. To help us sort this out, could you please provide us with a ticket number or merchant ID? Please feel free to reply here or contact us directly at onlinereviews@2checkout.com. Looking forward to hearing from you!

  ### 26. Expensive, not paying out remaining money

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2017

**What do you like best about 2Checkout Monetization Platform?**

The setup process was OK, the user experience for customers is substandard.

**What do you dislike about 2Checkout Monetization Platform?**

5% rolling reserve is NOT released after 90 days as the 2checkout website is suggesting, it is held back at payout and then held for another 90 days. In other words: you will hardly receive the final payment as soon as you switch to another payment provider. Instead, when you stop selling, they will automatically block your account and you cannot get out the money. We are currently waiting for 1000+ USD that we have earned legally but 2checkout is blocking payout. It's a ripoff.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

The benefit is we are now at stripe.com, which costs us half the money that 2checkout was charging.

  ### 27. Poor service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2016

**What do you like best about 2Checkout Monetization Platform?**

Avoid Avangate like the plague. Communicating with their support team is totally ineffective. I never see results to my problems.

**What do you dislike about 2Checkout Monetization Platform?**

Totally inflexible. I hate not being able to edit templates on the fly without a designer.

Support was a nightmare. I've also had real problems with their API.

Account reps are hard to contact and know little about their product.

**Recommendations to others considering 2Checkout Monetization Platform:**

Avoid using avangate altogether. Try another PSP - I've just found a great one that I love.



**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

I need to handle online transaction and subscription billing for software.

  ### 28. Functionally, it does what it says, but the company itself is poor

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2015

**What do you like best about 2Checkout Monetization Platform?**

The product is functionally and architectually the same as Element5 that we migrated from, just cheaper
It's integration to salesforce.com

**What do you dislike about 2Checkout Monetization Platform?**

Inability to edit email templates without engaging an Avangate developer
Inability to define which currencies you want to sell in without engaging an Avangate developer
Confusion for re-sellers who are purchasing on behalf of the customer, as there is no delivery address, just a billing address.  We need to define our own fields for this which ends up making the order process look hacked-together and unprofessional to our customers.

**Recommendations to others considering 2Checkout Monetization Platform:**

Avangate are in now way affiliated with Salesforce,com - despite offering integration.  When salesforce.com released their winter'14 release and made changes affecting their API, Avangate didn't have a clue and had to re-design their entire API to make their integration work again.  I was told 2 weeks delay, which ended up being 6 with no communication or apology for the delay.  Note that this issue wasn't identified in any pre-release of winter'14, this was after our company production instance had already been upgraded, so Avangate obviously didn't have any pre-warning from salesforce,com nor do any QA testing against upcoming salesforce.com releases.

Your account manager knows very little about the actual product, if they bother to reply to your emails, they make statements about functionality that's just plain wrong or contradicts what other employees say.  1st line support are available on the integrated product chat, but if you're on the West Coast US you'll be lucky to get an answer from 2nd or 3rd line on the same day as their development team are in India and work their local hours... so in some cases, it takes days of back and forth to resolve an issue.

**What problems is 2Checkout Monetization Platform solving and how is that benefiting you?**

Ability to take immidiate online payments for small volumes of our products without having the overhead of finance processing the payment
Integrating our orders into salesforce.com


## 2Checkout Monetization Platform Discussions
  - [Is 2checkout good?](https://www.g2.com/discussions/is-2checkout-good) - 1 comment, 1 upvote
  - [How do I create an account? What is the best way to create account? Can I use this for payment gateway?](https://www.g2.com/discussions/34907-how-do-i-create-an-account-what-is-the-best-way-to-create-account-can-i-use-this-for-payment-gateway) - 1 comment, 1 upvote
  - [What is the best practices you can provide or training to a client like us?](https://www.g2.com/discussions/30987-what-is-the-best-practices-you-can-provide-or-training-to-a-client-like-us) - 1 comment, 1 upvote
  - [Paddle or Stripe?](https://www.g2.com/discussions/24835-paddle-or-stripe) - 1 comment, 1 upvote
  - [Can i use to my site and login data not shared](https://www.g2.com/discussions/can-i-use-to-my-site-and-login-data-not-shared) - 2 comments, 1 upvote

- [View 2Checkout Monetization Platform pricing details and edition comparison](https://www.g2.com/products/2checkout-monetization-platform/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A06%3A01+-0500&secure%5Bsession_id%5D=43998a7d-3f9b-4054-baf0-3128d811a748&secure%5Btoken%5D=8862706ea91da0570923e59aa8c3e16c71c59eb004d2147af5a75d817401b307&format=llm_user)
## 2Checkout Monetization Platform Integrations
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## 2Checkout Monetization Platform Features
**Billing**
- Automation
- Adjustments

**Order Management**
- Opportunities
- Order History
- Upsell & Cross-sell
- Renewals

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Payment processing - Merchant of Record**
- Automation
- Cross Border

- Payment Options
- Multi-Currency
- Reconciliation
- Chargeback

**Dunning**
- Collections

**Products & Plans**
- Packages
- Plan Changes
- Bundles
- Sales Tax Management
- Alerts/Notifications
- Customizable Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Tax management - Merchant of Record**
- Automated tax calculation
- Standard compliance
- Tax reporting

**Performance**
- Packages
- Discounts

**Pricing**
- Standard Price
- Discounts
- Optimization

**Security and Compliance - Merchant of Record**
- AML-KYC
- Secure SLC
- PCI-DSS
- Encryption and tokenization

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration

**Additional Functionality**
- Inventory Control
- AI Copilot
- Reordering
- Bulk Ordering
- Multi-Currency
- Customer Accounts
- Multi-Location
- Reporting & Statistics
- Drag & Drop
- Shopping Cart
- Alerts/Notifications
- Data Synchronization
- Order Tracking
- Email Marketing
- Activity Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Templates
- Customizable Templates
- Inventory Tracking
- Customizable Branding
- CRM
- Kitting
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- De-Coupled Front & Back Ends
- Customer Database
- Activity Tracking
- Conversion Tracking
- Search/Filter
- Access Controls/Permissions
- Barcode/Ticket Scanning
- Product Configurator
- Data Import/Export
- Inventory Auditing
- Quotes/Estimates
- Customer History
- Invoice Creation
- For Small Businesses
- Abandoned Cart Saver
- Sales Trend Analysis

**Reporting**
- Dimensions
- Deferred Revenue
- Revenue Recognition

**Revenue Management**
- Automation
- Consolidation
- Adjustments
- Billing Types
- Recurring/Subscription Billing

**Administration - Merchant of Record**
- E-commerce Integration
- Reporting & Analytics
- Customer support

**Integration**
- Payments
- Accounting
- CRM & Sales

**Agentic AI - Subscription Billing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Third-Party Integrations
- Accounting Integration

**Additional Functionality**
- For Telecommunications Industry
- Reporting & Statistics
- Customer History
- Activity Dashboard
- Alerts/Notifications
- Service Provisioning
- Multi-Currency
- Self Service Portal
- Pre-Paid Service
- Product Catalog
- Generative AI
- Configurable Workflow
- Payment Processing
- Call Data Records(CDR)
- API
- Flexible Rate Tables
- Audit Trail
- Customer Accounts
- CRM
- AI Copilot
- For Internet Service Providers (ISP)
- Post-Paid Service
- ACH Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Customizable Branding
- Mobile Access
- Tax Calculation
- Bank Reconciliation
- Transaction History
- Contact Database
- Credit Card Processing
- Customizable Fields
- Real-Time Data
- Invoice Processing
- PCI Compliance
- Multiple Payment Options

**Agentic AI - Subscription Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- Accounting Integration
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Billing & Invoicing
- Data Visualization
- Customizable Fields
- Revenue Recognition
- Cancellation Management
- Real-Time Data
- Search/Filter
- Summary Reports
- Contact Database
- CRM
- Customer Profiles
- Generative AI
- Client Portal
- API
- Customer Database
- Access Controls/Permissions
- Tax Management
- ACH Payment Processing
- Usage Tracking/Analytics
- Data Import/Export
- Product Catalog
- Discount Management
- Revenue Management
- Invoice Management
- Reporting & Statistics
- Customizable Branding
- Billing Rate Management
- Customizable Templates
- AI Copilot
- Real-Time Analytics
- Multi-Currency
- Invoice Processing
- Self Service Portal
- Subscription Plan Management
- Order Management
- Customer Accounts
- Activity Dashboard
- Real-Time Reporting
- Credit Card Processing
- Reminders
- Dunning Management
- Subscription Management
- Enrollments/Onboarding

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- SEO

**Product Catalog**
- Content Management
- Product Search and Filtering
- Intangible Products
- Discount Management

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Retail Inventory Management
- Multi-Channel Fulfillment
- Returns Management
- Order Processing
- Order Fulfillment
- Purchase Order Management
- Backorder Management
- Special Order Management
- Payment Options
- Sales Order Management
- Purchase Order Management
- Credit Card Processing

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- B2B
- Multi-Store
- Point of Sale (POS) Integration
- Social Media Integration
- Mobile Commerce

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Channel Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability
- Mobile Access
- SEO Management
- Shipping Management
- Campaign Management
- Catalog Management
- Website Management
- Promotions Management
- Reviews Management
- eCommerce Management
- Price/Margin Management
- Application Management
- Product Data Management
- Template Management
- Multi-Channel Management
- Invoice Management
- Workflow Management
- Warehouse Management
- Sales Tax Management
- Customer Management
- Communication Management
- Data Security

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