1. [Home](https://www.g2.com/) 2. ... 3. [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) 4. [2care AI Discussions](https://www.g2.com/products/2care-ai/discuss) [ ![2care AI](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_983c86df082b362732d4524f8c5088d4/2care-ai.png "2care AI") ](/products/2care-ai/reviews) # 2care AI Discussions 2care.ai is an AI workforce for healthcare front-office administration, combining AI voice agents, omnichannel patient communications and a healthcare CRM to automate the work that happens before, between and after patient visits. Instead of simply answering a call and taking a message, 2care.ai's AI voice agents actually complete the workflow. They answer patients 24/7, understand what they need, check real-time provider availability, book or reschedule appointments, capture patient information and write outcomes back to the practice's EHR, PMS or HIS. 2care.ai also includes a built-in healthcare CRM that brings website enquiries, advertising leads, inbound calls, SMS and WhatsApp conversations into one pipeline. AI agents can qualify enquiries, follow up with prospective patients, answer questions, book appointments and update the patient or lead record automatically. Our key capabilities include: - AI voice receptionist and 24/7 inbound call handling - Appointment booking, rescheduling and cancellation - Healthcare CRM and lead management - New-patient intake and structured data capture - Voice, SMS and WhatsApp patient communication - Automated reminders, recalls, reactivation and waitlist backfill - Clinical triage and escalation to staff - Real-time EHR, PMS and HIS write-back 2care.ai integrates with 95+ healthcare platforms, including Epic, Oracle Health, athenahealth, eClinicalWorks, NextGen, Dentrix, Eaglesoft, Open Dental, Dentally, Cliniko, Jane, Nookal, WebPT, Pabau, Semble, PracSuite and Splose. Built for independent practices, small groups and specialty clinics across dental, aesthetics, physical therapy, podiatry, orthopedics, chiropractic, pain management, primary care, OB-GYN and dermatology. HIPAA-ready with a BAA available, GDPR compliant with a DPA, and DPDP compliant. ![2care AI](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_983c86df082b362732d4524f8c5088d4/2care-ai.png "2care AI") 2care AI Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pawan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan T.") PT Loading... [Pawan T.](https://www.g2.com/users/f1db2157-3ee7-448b-b4da-95136eb9477d "Pawan T.") • 2 months ago Senior Patient Coordinator More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=We+have+seen+2care+AI+capture+every+patient+enquiry+across+phone%2C+website%2C+and+social+channels%2C+then+follow+up+to+help+move+people+toward+booking.+The+CRM+vi...&title=How+are+you+using+2care+AI+to+capture+enquiries+and+convert+them+into+bookings%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=How+are+you+using+2care+AI+to+capture+enquiries+and+convert+them+into+bookings%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=How+are+you+using+2care+AI+to+capture+enquiries+and+convert+them+into+bookings%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings%0aWe+have+seen+2care+AI+capture+every+patient+enquiry+across+phone%2C+website%2C+and+social+channels%2C+then+follow+up+to+help+move+people+toward+booking.+The+CRM+vi...) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=How+are+you+using+2care+AI+to+capture+enquiries+and+convert+them+into+bookings%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings%0aWe+have+seen+2care+AI+capture+every+patient+enquiry+across+phone%2C+website%2C+and+social+channels%2C+then+follow+up+to+help+move+people+toward+booking.+The+CRM+vi...) - Copy link - [ ## How are you using 2care AI to capture enquiries and convert them into bookings? ](/discussions/how-are-you-using-2care-ai-to-capture-enquiries-and-convert-them-into-bookings) We have seen 2care AI capture every patient enquiry across phone, website, and social channels, then follow up to help move people toward booking. The CRM visibility has helped us miss fewer leads and re-engage patients who did not book initially, without adding more work for the team. The main... 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