21 Knots is a Salesforce consulting firm dedicated to assisting innovators and creative thinkers in transforming their business growth strategies. Established in 2020, the company leverages over two decades of IT experience to deliver tailored solutions that align with each client's unique needs and objectives. With a mission to help organizations connect with their customers in new and meaningful ways, 21 Knots offers a range of services designed to optimize and enhance Salesforce implementations.
Key Features and Functionality:
- Implementation & Training: Assists businesses in identifying and deploying effective methods for managing business development and customer relationships through Salesforce.
- Optimization & Management: Elevates existing Salesforce implementations to higher performance levels, ensuring they meet evolving business requirements.
- Integration & Development: Provides expertise in integrating Salesforce with various platforms such as Outlook, Gmail, Slack, Microsoft Teams, QuickBooks, social media applications, and backend databases to establish seamless data flows.
Primary Value and Solutions Provided:
21 Knots focuses on delivering real value by understanding and addressing the specific goals of each client. By combining creative, maker, and enterprise software design and implementation experience, the firm offers practical solutions that empower businesses to build and grow effectively. Their services enable organizations to enhance customer engagement, streamline operations, and achieve sustainable growth through optimized Salesforce utilization.