Although most things go as smooth as they can, there's usually a need to contact their support team. Really pleased with the speed and quality of responses from their support who are always helpful and go above and beyond with any queries we've raised. Review collected by and hosted on G2.com.

There's nothing really that I dislike about them. We do, on occasion, encounter some issues with email setup with our clients, but these are very few and far between. Review collected by and hosted on G2.com.

I have been using 20i reseller hosting for my business for several years now, after switiching from another provider and I must say that overall my experience has been excellent. They were incrediblly helpful when I migrated my 40+ client accounts and emails from my old hosts. They helped me through every step of the process and responded very quickly to any suppot queries that I had. From their robust features to their outstanding customer support, 20i has truly surpassed my expectations.

One of the standout features of 20i reseller hosting is their reliability. Compared to my old hosting service, the uptime has been fairly impeccable, ensuring that my clients' websites are always accessible and running smoothly. This level of dependability has significantly boosted my confidence in the service, allowing me to focus on growing my business without worrying about technical glitches or downtime.

The platform itself is incredibly user-friendly, making it easy to manage multiple hosting accounts. With 20i's intuitive control panel, I can easily create, modify, and monitor my clients' websites, domains, and email accounts. The interface is clean, well-organized, and packed with useful tools, providing me with all the necessary resources to effectively manage my reseller business.

Whenever I've encountered any issues or had questions, the 20i customer support team has been there to assist me promptly and effectively. They are highly knowledgeable, responsive, and genuinely dedicated to resolving any concerns I may have. It's refreshing to have such reliable support available whenever I need it.

In addition to their excellent service,I believe that the price of the hosting represents very good value and they are very customer-focused, constantly improving the service and adding fetaures over the time that I have been a 20i Reseller. Review collected by and hosted on G2.com.

I had a couple of server issues and downtime on a very complex membership website last year which was quite stressful and also a tech support person that was really unhelpful a few months ago but these are just blips in an otherwise unparalleled experience. I wouldn't switch from 20i and always recommend them to anyone who asks. It's still 5 stars from me. Review collected by and hosted on G2.com.

The 20i support team respond very quickly when you have an issue and always go above and beyond with their assistance. 20i also alway adding additional services to their reseller accounts which is great to see. Review collected by and hosted on G2.com.

From a cost point of view, they are at the more expensive end when compared to other resellers but I am happy to pay the extra due to the customer support levels. Review collected by and hosted on G2.com.

Their customer support is exceptional and truly stands out in the hosting industry. I have full confidence in recommending them as a reseller for new freelancers or agencies seeking reliable hosting services. Review collected by and hosted on G2.com.

While there are instances where some websites may run slow, resellers now have the ability to utilize new caching and micro control features which can efficiently resolve this issue in a timely manner. Review collected by and hosted on G2.com.

The thing I like most is the 247 Support, Many times the support have gone beyond server support and helped with website or plugin issues, ive overcome many issues this way. Review collected by and hosted on G2.com.

Im not so sure what I dislike about it and im not sure there is anything at all. its all round good service and ive been with them for over 10 years I think. Review collected by and hosted on G2.com.

Unlike many other hosting service providers, 20i does not have any hidden limits which you get to know after signing up. The hosting control panel is feature rich and easy to use. Review collected by and hosted on G2.com.

They do not allow XMLRPC connection which is sometimes useful for creating automation with platforms like IFTTT. Review collected by and hosted on G2.com.

Friendly staff on support tickets, a nice looking interface, the ability to have whitelabel links for email configuration etc, and the option to transfer complete packages from WHM panels and Heart etc Review collected by and hosted on G2.com.

A few things don't work properly. For example hostshop. For the life of me I can't add test credentials for Stripe, it just sits there. So I can't use the service without involving the support team, and I don't have the time to chase the issue down, so I just don't use hostshop and it sits there in the background. Occasionally 20i itself will just not load at all, maybe about once a week. It's only temporary, but it's enough to notice it occurring. Review collected by and hosted on G2.com.

Price is excellent. I'm on a reseller plan and the costs are perfect.

Also, customer service has yet to let me down.

I'm probably the typical person in only using 20% of the features, but I get 80% of the benefit. Very happy! Review collected by and hosted on G2.com.

I sometimes seem to hit a problem setting up email accounts, even though i've been doing it for years. Especially with apple products, but generally, things work well enough. Review collected by and hosted on G2.com.

I switched from a previous hosting company and these guys are great. Support when you need it. Friendly staff who know what they are doing. Have no intentions to switch. Great stuff!! Review collected by and hosted on G2.com.

Downsides?? I think companies should offer special pricing to existing customers not just new ones. This isn't just 20i this is everyone. Treat existing customers like new ones, they are just as important! Review collected by and hosted on G2.com.

The support team at 20i are one of the best I've come across, really helpful and happy to speak at your technical level. The ability to grow and scale your online business is a breeze with great support and easy-to-use tools at a reasonable price. Review collected by and hosted on G2.com.

I think the pricing of their cloud services could be clearer, although this is a fairly new service and they do continue to improve and respond to feedback well. Review collected by and hosted on G2.com.