Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent service and timely excellent support"
4.5/5
What do you like best about 20i?

Quick and very well-mannered support team Review collected by and hosted on G2.com.

What do you dislike about 20i?

Not really disliking the service. May be some more data centers/ hosting locations could be added worldwide. Review collected by and hosted on G2.com.

Luca B.
LB
Luca B.
Managing Director
Small-Business (50 or fewer emp.)
"Superb Support and Services"
5/5
What do you like best about 20i?

Great services, support are very helpful! Very quick responses. Easy to use platform no issues at all Review collected by and hosted on G2.com.

What do you dislike about 20i?

nothing about support/services but would love more flexibility over the Hostshop design etc.. Review collected by and hosted on G2.com.

AR
Alexander R.
Director
Small-Business (50 or fewer emp.)
"Best support I have found."
5/5
What do you like best about 20i?

Their level of support they offer is second to none. They message back with in minutes and always resolve any issues promptly. This is one of the main reasons I stay hosting with them. Review collected by and hosted on G2.com.

What do you dislike about 20i?

I can't currently think of any reasons. Everything has been great. Review collected by and hosted on G2.com.

TC
Tom C.
Managing Director
Small-Business (50 or fewer emp.)
"Fantastic and Fast Technical Support when you need it!"
5/5
What do you like best about 20i?

The support is fantastic. As a business owner, but web development skills are limited, but I know I can rely on 20i when I get stuck or things break. Review collected by and hosted on G2.com.

What do you dislike about 20i?

Nothing that I can think of. It is all good. Review collected by and hosted on G2.com.

Elle D.
ED
Elle D.
Owner / Founder
Design
Small-Business (50 or fewer emp.)
"Seriously good customer service!"
4.5/5
What do you like best about 20i?

I represented a client and needed help gaining control of a domain name. Joshua helped immensely via Live Chat and then via Support Ticket!!

They were able to confirm various pieces of information and enabled us to progress our issue. This was all carried out very quickly. Review collected by and hosted on G2.com.

What do you dislike about 20i?

I haven't used enough of it to spot any downsides. I have only used their Live Chat customer service. Review collected by and hosted on G2.com.

Oscar V.
OV
Oscar V.
President
Small-Business (50 or fewer emp.)
"Outstanding support"
5/5
What do you like best about 20i?

Great prices, no downtime ever, hosting multiple sites, fast and efficient technical support. Very easy to set up. Integrates great with Worpress. Review collected by and hosted on G2.com.

What do you dislike about 20i?

I am going into the second year and no negative experiences that I can think. Review collected by and hosted on G2.com.

PR
Patrick R.
Owner / Managing Member
Small-Business (50 or fewer emp.)
"Absolutely the BEST web hosting platform!"
5/5
What do you like best about 20i?

The automation and flawless operation are beyond impressive. Very easy to use! Total control of domains and websites with all the portal features, very easy to integrate. Support staff via web chat are EXCELLENT and always available. Review collected by and hosted on G2.com.

What do you dislike about 20i?

The webmail feature seems a bit slow to load when you click on read new messages, but this is likely because they have security running in the background. Other than that, 20i offers excellent service at a fair price! Review collected by and hosted on G2.com.

Ronnie D.
RD
Ronnie D.
Developer & IT COnsultant
Small-Business (50 or fewer emp.)
"Consistently excellent support"
5/5
What do you like best about 20i?

No matter what the time of day, support responses come almost immediately and problems are resolved completely. They have a comprehensive offering and a simple user interface for administration. Review collected by and hosted on G2.com.

What do you dislike about 20i?

No negatives - I have used (and run) hosting providers before however nothing compares to 20i. Review collected by and hosted on G2.com.

PS
Paul S.
Small-Business (50 or fewer emp.)
"Excellent products and service"
5/5
What do you like best about 20i?

Have been using 20i for many years and they are by far the best provider that we have used. Super easy user-interface and set-up for any domain on any platform. Have never experienced any failure of the system so 100% reliable for us.

They provide excellent customer support through a simple ticket system for any complex issues relating to the operation, migration or implementation of a site and there response is normally instant. Review collected by and hosted on G2.com.

What do you dislike about 20i?

Nothing that comes to mind, they are an excellent company. Review collected by and hosted on G2.com.

ST
Simon T.
Small-Business (50 or fewer emp.)
"The best customer services I've ever experienced"
5/5
What do you like best about 20i?

I like the migration service it's very easy and if there is a problem like there was with my previous host over a DNS issue with the second site I needed to migrate they helped me through the staging process which I'd never done before and they took the lead through the whole process. they are not just generic support staff who answer the phones or divert your ticket to the right department, they are all technically qualified people and give you the assistance right from the get go.

I particualy love thier WordPress optimised platform which is great as I develop websites for my clients using this, so no more messing around optimising servers myself with increased memory etc.

The built in web application firewall and malware scanner is a big plus also the free SSL, 20i are saving me money every year here, so no more pricey bloaty plugins to install. Their CDN is a massive plus so no more cachhing plugins required either.

I can't recommend 20i enough they are packed full of useful features , easy integratins and implementation and Ben G who supported me through the process was absolutely brilliant. Review collected by and hosted on G2.com.

What do you dislike about 20i?

Have't found anything I dislike. I'm not sure there is anything to dislike. Review collected by and hosted on G2.com.