--- title: 20 Miles Reviews meta_title: '20 Miles Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how 20 Miles works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # 20 Miles Reviews **Vendor:** 20Miles **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.1/5.0 **Total Reviews:** 14 ## About 20 Miles Fileboard is a sales engagement and smart outreach platform that shortens your sales cycle with tools for productivity and customer insight. Our AI-enabled features allow sales teams to see key engagement metrics in real time, know exactly when to follow up, and identify who is most likely to respond. With pre-built and proven workflows, a suite of sales productivity tools, and an award winning salesforce integration, Fileboard makes your process more efficient without breaking your existing one. Our suite of features are made to accommodate your team’s different roles and increase efficiency throughout your process. Join customers like Oracle, NBC, and hundreds more satisfied sales professionals who have seen their sales volume and account size increase with Fileboard. ## 20 Miles Reviews ### 1. Fileboard - Keeping track of new business **Rating:** 4.0/5.0 stars **Reviewed by:** Wade P. | Managing Director, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2017 **What do you like best about 20 Miles?** The idea of tracking and following how and if clients/prospects are connecting with us over e-mail. It's helpful to see who is connecting and what they are viewing. In the past it was more of a send and hope. **What do you dislike about 20 Miles?** The work flow and naming convention are a little clunky at first, but once you know what you are looking for, it's pretty easy to set. **What problems is 20 Miles solving and how is that benefiting you?** Adding a layer of feedback on communication tracking. Everyone loves feedback. Without it you are just guessing, hoping, and waiting. By having feedback, I know where to spend more time with people that are engaged and re-engage people who are not engaged. ### 2. Useful Sales Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2015 **What do you like best about 20 Miles?** Notifications when content is viewed. The conference line and screen share features that come standard. I also like being able to share documents among users. **What do you dislike about 20 Miles?** I dislike that URL's are not live unless it is in a power point presentation type. I know they are looking to fix this feature in other document types as well. **Recommendations to others considering 20 Miles:** Ensure you receive training on report building as an administrator. **What problems is 20 Miles solving and how is that benefiting you?** Business Problems solved: A single uniform ScreenShare tool & conference line for every sales rep. Allows for training on a single vs. having to learn and troubleshoot multiple tools used by individuals. Very beneficial to be notified when content is viewed - it allows us to allocate time and effort more successfully. Knowing that someone has viewed a proposal is critical to knowing when to follow up with them, especially if they don't reply to your outreach. ### 3. Helpful for our sales efforts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2015 **What do you like best about 20 Miles?** Very good tool for webinars and file sharing. The analytics are helpful to better understand prospect intent. **What do you dislike about 20 Miles?** Video recording will be a nice addition when added. **What problems is 20 Miles solving and how is that benefiting you?** The ability to initiate, monitor and follow up on demos. Also the ability to launch measurable campaigns ### 4. Love the product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2015 **What do you like best about 20 Miles?** Fileboard is cool because you have the ability to know when and how long someone looked at the file I sent them. I also know if they never look at the file. **What do you dislike about 20 Miles?** That people don't open my Fileboard link. **Recommendations to others considering 20 Miles:** Definitely try it and utilize the trial while you have it. **What problems is 20 Miles solving and how is that benefiting you?** Sales. ### 5. Simple to use Presentation App **Rating:** 3.5/5.0 stars **Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2013 **What do you like best about 20 Miles?** Great little tool that lets you upload presentations to customers and you can track exactly which slides they are viewing. You send them a link an dyou get notifed when they open your slides. Works great with DropBox. **What do you dislike about 20 Miles?** From a functionality standpoint, nothing .. but it can be a little pricey. **Recommendations to others considering 20 Miles:** It's worth the 14 day free trial, but if you are a Salesforce user, you might be able to accomplish similar tasks using Content. ## 20 Miles Discussions - [What is 20 Miles used for?](https://www.g2.com/discussions/what-is-20-miles-used-for) - [View 20 Miles pricing details and edition comparison](https://www.g2.com/products/20-miles/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A57%3A25+-0500&secure%5Bsession_id%5D=1182adf6-6306-4d16-93cd-ebb5cfa640c4&secure%5Btoken%5D=3528f0946b20995f6e8f1a9a61f157bf5a5ad37bcd915b80f4396a1d4dc05160&format=llm_user) ## 20 Miles Features **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics ## Top 20 Miles Alternatives - [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) - 4.1/5.0 (575 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)