Thousands of employees rely on critical business applications every day - healthcare systems managing patient records, finance platforms processing payments, government portals serving citizens. When these applications slow down or stop working, the impact is immediate: lost productivity, frustrated staff, and in some cases, real harm to the people who depend on these services.
Most IT teams don't find out until users start complaining. Traditional monitoring tools watch servers, networks, and infrastructure - but they can't tell you whether someone can actually log in, navigate screens and complete their work. A dashboard full of green lights doesn't mean your people can do their jobs.
2Steps continuously tests your most important business applications by simulating real user actions - clicking buttons, entering data, navigating workflows - exactly the way your employees do, 24/7. If something breaks or slows down, your team knows in minutes, not hours. No more waiting for a flood of helpdesk tickets to piece together what went wrong.
Where 2Steps really stands apart is in the environments it covers. Unlike tools built only for websites and cloud apps, 2Steps was purpose-built for complex enterprise environments - Citrix, virtual desktops, thick-client applications, and multi-step workflows that span multiple systems. These are the environments other tools simply can't reach.
Tests are built visually using a simple recorder - no scripting, no developers needed. IT operations teams, application owners, and service desk managers can set up and manage everything themselves.
What you get:
- Automated application testing that runs around the clock across desktop, virtual, and web environments
- Instant alerts when user facing workflows degrade or fail, with screenshot evidence showing exactly where things broke
- Performance baselining and trend reporting to catch issues before they become outages
- Support for complete end-to-end business processes, not just single page loads
Government agencies, healthcare organisations, and financial services companies across Australia trust 2Steps - teams where application downtime isn't just inconvenient, it's unacceptable.
Whether you're managing a Citrix environment serving thousands of clinicians, a finance platform handling daily transactions, or a citizen-facing government portal, 2Steps gives your IT team what they've been missing: a continuous, clear view of how applications are actually performing from the user's perspective.