AN
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"You turned something simple into something hard"
0/5
What do you like best about 1WorldSync?

Nothing anymore. Absolutely nothing. Writing this for minimum char Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

Worldsync changed the interface for some reason, not sue why, the old interface was just fine, made sense, was quick to set up and publish items. This new interface was designed by blockheads who have never had to setup 100 items in 2 days. Now it's confusing, irritating, and I don't really use it anymore because it's not worth the extra time I spend doing it. Review collected by and hosted on G2.com.

Response from Jason Supplee of 1WorldSync

Thank you for taking the time to share your feedback. We're sorry to hear that you're unhappy with the new interface. We understand that change can be frustrating, and we're working hard to make the transition as smooth as possible.

We'd appreciate it if you could contact us directly at customerservice@1worldsync.com so that we can discuss your specific concerns and help you get the most out of the platform. Our Customer Service team would be happy to assist you directly with any issues you are experiencing.

Additionally, we encourage you to check out our Community Platform -- community.1worldsync.com where you'll find tons of helpful tips and tricks, FAQs answered by your peers and our product experts, and even information on free training courses.

See how 1WorldSync improved
SM
Sheryl M.
Master Data Analyst
Small-Business (50 or fewer emp.)
"Energetic and innovating"
4.5/5
What do you like best about 1WorldSync?

They are keeping up with trends and industry standards. They are helping their customers to grow their businesses and build the consumer experience. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

Using two plaforms, for example Kroger VIP, is challenging. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best Data Pool Around"
5/5
What do you like best about 1WorldSync?

1WorldSync is a user-friendly system that makes item build, maintenance and publication easy, even for a first-time user. The system is intuitive and easy to navigate. There is a support team available to assist when the need arises. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

The system times out too quickly, and there are delays in processing, which I know is normal for any system. I would love to see more education for the service center on standards and how to apply them when assisting vendors. The critical error in Item Management that allows suppliers to publish items without the basic, core GDSN attributes, causing errors, bad data, and rework, which all delays item set-up and negatively impacts data quality. Review collected by and hosted on G2.com.

Amanda M.
AM
Amanda M.
Business Development Manager
Mid-Market (51-1000 emp.)
"Great product a little hard to navigate"
3.5/5
What do you like best about 1WorldSync?

Syncs with all platforms I need to sync with Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

I was self taught so I have not figured it all out yet Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Insightful User Groups!"
5/5
What do you like best about 1WorldSync?

The best part of using 1WorldSync is that it easily has user group sessions for learning and discussion. I use the platform every day and I seem to find at least 3 new features that I was unaware of every time I attend a learning session put on by the 1WorldSync team. Implementing new products is simple, and the entire platform is easy to learn with the provided training or customer support. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

The hardest part about using this platform is wasting time populating data that could have been mass-uploaded had I known the option was available. Review collected by and hosted on G2.com.

CR
Citlalli R.
Sales & Marketing Coordinator
Mid-Market (51-1000 emp.)
"1WorldSync User Groups"
5/5
What do you like best about 1WorldSync?

1WorldSync values relationships and is constantly finding ways for users to learn and know all about their offerings. The user groups they are offering have been extremly helpful to my company personally. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

I'm not sure I have had a momement where I haven't been satisfied by theri customer support. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Excellent GDSN data syndication solution"
5/5
What do you like best about 1WorldSync?

Technical support is super responsive and there is a wealth of resources available in the Community platform. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

Newcomers to GDSN data publication in general and 1WorldSync in particular would find it a little difficult to get started Review collected by and hosted on G2.com.

GA
Gina A.
Product Information Manager
Small-Business (50 or fewer emp.)
"1WorldSync Provides Centralized Data Management"
5/5
What do you like best about 1WorldSync?

Partnering with 1WorldSync helps us streamline our data management processes, enhances our data quality in our Product Information Management (PIM) system, and helps us to make more informed data decisions, contributing to greater operational efficiencies and gives us a strategic data advantage. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

I would like to have more assistance with facilitating the integration of data from our various sources, including internal systems and third-party data providers, which would create a more cohesive data ecosystem. Review collected by and hosted on G2.com.

LM
Leticia M.
Quality Assurance Supervisor
Mid-Market (51-1000 emp.)
"My experience with 1WorldSync is always an excellent one!"
5/5
What do you like best about 1WorldSync?

The things I like the best from 1worldsync is how efficient they make their processes on their software to make the users life easier! Such as adding a Add NFP button that automatically spits out all nutrition facts information. Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

The thing that bothers me at times about 1worldsync is getting a bunch of errors and warnings and not being able to navigate through them as easily which also could be a lack of training on my end. Nonetheless the customer service is exceptional all the time and help me through everything in the most kind and supportive way. Review collected by and hosted on G2.com.

billy w.
BW
billy w.
Director of Marketing
Small-Business (50 or fewer emp.)
"Director of Marketing"
4.5/5
What do you like best about 1WorldSync?

The ablitiy to have one platform that works with data to imporant partners of ours: distributors and retailers Review collected by and hosted on G2.com.

What do you dislike about 1WorldSync?

You do have to set aside a lot of time in setting products up and if you aren't using it regularly it's easy to forget Review collected by and hosted on G2.com.