--- title: 1WorldSync Reviews meta_title: '1WorldSync Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 149 reviews by the users' company size, role or industry to find out how 1WorldSync works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 149 scale: '5' date_modified: '2026-07-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # 1WorldSync Reviews **Vendor:** Syndigo **Category:** [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) **Average Rating:** 4.6/5.0 **Total Reviews:** 149 ## About 1WorldSync 1WorldSync® is the leader in Product Content Orchestration, enabling more than 14,000 companies in over 60 countries to simplify the creation and distribution of impactful content that’s accurate, consistent and relevant everywhere commerce happens. Through its technology platform and expert services, 1WorldSync solves revenue-impacting product content challenges faced by leading brands and retailers in the CPG/retail, DIY, consumer electronics, healthcare and foodservice industries. 1WorldSync is one of the only product content providers and GDSN Data Pools to achieve ISO Certification 27001. For more information, please visit www.1worldsync.com. ## 1WorldSync Pros & Cons **What users like:** - Users commend the **quick and descriptive customer support** , highlighting their effective assistance and informative training sessions. (23 reviews) - Users appreciate the **ease of use** of 1WorldSync, making it simple to publish and manage product data effectively. (19 reviews) - Users value the **responsive customer service** of 1WorldSync, appreciating the patience and helpfulness of the support team. (14 reviews) - Users value the **consistent product data management** in 1WorldSync, ensuring accurate information flows to customers seamlessly. (10 reviews) - Users value the **user-friendly connections and innovative tools** of 1WorldSync, facilitating business growth and knowledge enhancement. (9 reviews) - Users highlight the **exceptional training and responsive support** provided by 1WorldSync, enhancing their learning experience. (9 reviews) - Features Variety (8 reviews) - Product Management (8 reviews) - Easy Navigation (7 reviews) - Response Time (7 reviews) **What users dislike:** - Users find the **learning curve steep** , making it challenging to navigate the initial setup and features of 1WorldSync. (10 reviews) - Users find the **difficult learning curve** of 1WorldSync challenging, especially for newcomers to GDSN data publication. (8 reviews) - Users find the **interface confusing and not user-friendly** , causing frustration and delays in project completion. (6 reviews) - Users experience **slow performance** with 1WorldSync, causing delays and requiring extra coordination for urgent tasks. (6 reviews) - Users find the **complexity** of 1WorldSync challenging, making navigation and data management time-consuming and tedious. (5 reviews) - Users find **data management issues** in 1WorldSync challenging, affecting navigation and necessitating manual item handling. (5 reviews) - Error Handling (5 reviews) - Users experience frequent **error issues** that lead to data quality problems and complicate item management processes. (5 reviews) - Navigation Difficulty (5 reviews) - Users find the **navigation confusing** , often overwhelmed by options and lacking sufficient instructional resources. (5 reviews) ## 1WorldSync Reviews ### 1. The worlds greatest customer service no joke. **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel V. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about 1WorldSync?** 1WorldSync is like learning a new language. Once you get over the learning curve, everything just makes sense. But the 1worldsync hotline is extremely helpful and can get you through just about anything. Product integration was also properly staged. Alot of questions that did not pertain to my product but none the less was streamlined. **What do you dislike about 1WorldSync?** It was mandarin for the first couple of days. What if the inital stages involved more than just 4 hours of videos. Like a 3 minute call where anything can be answered after watching the videos. Just a thought. **What problems is 1WorldSync solving and how is that benefiting you?** I truly believe a "notify buyer" button after submitting the product can be useful. ### 2. ComputerHenHouse Uses 1WorldSync and very Happy about IT!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about 1WorldSync?** The support desk is responsive, accurate, and caring towards customer needs & satisfaction. I have 8 distributor databases and almost 1 million items in our store. I am confident in the daily pricing updates and inventory availability. I appreciate the customization of our E-commerce site, ComputerHenHouse. 1Worldsync cares about our success, purpose and delivery of products. **What do you dislike about 1WorldSync?** I am delighted. I only request that 1Worldsync offer ordering process diagrams for customers. **What problems is 1WorldSync solving and how is that benefiting you?** Inventory Availability, Real Time Product and Service Prices, Discounts from Distributors and Manufacturers ### 3. Effective tool for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about 1WorldSync?** 1WorldSync is easy to navigate, has a lot of features, and is an efficient tool for any business. If you do have any questions, the reps are very helpful and can direct you through any issues. **What do you dislike about 1WorldSync?** I haven't run into any downsides of using 1WorldSync. **What problems is 1WorldSync solving and how is that benefiting you?** 1WorldSync is a one stop shop for managing items and is saving myself time to concentrate on other duties. ### 4. A Great Item Managment system **Rating:** 5.0/5.0 stars **Reviewed by:** Troy H. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about 1WorldSync?** The Dashboard and the ability to move from DB to Product introduction in a click. **What do you dislike about 1WorldSync?** Product introduction limited to 6 slots for art. **What problems is 1WorldSync solving and how is that benefiting you?** Uploading multiple item set-up in mass uploads. ### 5. Positive experience with Training **Rating:** 4.5/5.0 stars **Reviewed by:** Ariel K. | Chain account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about 1WorldSync?** It's an interactive interface that connects us to the coordinating chain accounts **What do you dislike about 1WorldSync?** The complying intertwined companies can be difficult to connect with. **What problems is 1WorldSync solving and how is that benefiting you?** Understanding URL and POS and the connecting numbers. ### 6. Business Development Sales Manager - Foodservice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about 1WorldSync?** Makes it user friendly and able to update multiple distributors at once **What do you dislike about 1WorldSync?** At first I had to learn it on my own because I didn't know there were training items. So it's not so much that I dislike about 1WorldSync but not knowing the info was there. **What problems is 1WorldSync solving and how is that benefiting you?** With the new info I have learned it will help with building rich content for easy access to our distributors ### 7. 1 World Sync changed the game! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about 1WorldSync?** How easy it is to navigate the site. I also appreciate the training videos provided. **What do you dislike about 1WorldSync?** On Production Management side of thing, finding where the error is or how to fix it can be taxing. **What problems is 1WorldSync solving and how is that benefiting you?** Organization and storage of information. ### 8. Wonderful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Doug H. | Area sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about 1WorldSync?** The presenters are knowledgeable and the slides are informative. **What do you dislike about 1WorldSync?** So far nothing. Still getting a handle on how to use. **What problems is 1WorldSync solving and how is that benefiting you?** {"translation":"Gather all the information in one place."} ### 9. Very informative training and forward looking info. **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby B. | Deacon of Technology/Worship, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about 1WorldSync?** The presenters were very knowledgeable and very friendly. **What do you dislike about 1WorldSync?** Lots of doubts about publishing the large numbers of items in my catalog. **What problems is 1WorldSync solving and how is that benefiting you?** Data standardization ### 10. 1WorldSync Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about 1WorldSync?** Tutorials and notes that are available for new users. **What do you dislike about 1WorldSync?** Ease of use. Sometimes data that is not mandatory will stop an item from being published. **What problems is 1WorldSync solving and how is that benefiting you?** Publish items for customers to view and explore. ### 11. Good for Vendors **Rating:** 4.0/5.0 stars **Reviewed by:** Michael H. | Data Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about 1WorldSync?** The mass upload features are pretty reasonable and the most importantly the errors you get are human readable. **What do you dislike about 1WorldSync?** You can't mass import into every field, so you are forced to manually touch every single item individually. **What problems is 1WorldSync solving and how is that benefiting you?** 1WorldSync is my interface to get ym products from my company into the systems of my buyers. ### 12. Leading the Way in Item Syndication **Rating:** 5.0/5.0 stars **Reviewed by:** Connie G. | Project Product Information Management Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about 1WorldSync?** What I enjoyed the most is building partnerships and relationships. The tool is easy to use and continues to improve based on industry needs. **What do you dislike about 1WorldSync?** As recipients, we have limited control over the tools we use and the content sent by our suppliers. Some of the tools are limited, and we don’t have much control over what we see and what our suppliers send. **What problems is 1WorldSync solving and how is that benefiting you?** Content data collection ### 13. I have been working 1WS for over 10 years and they are undoubtedly the Best Data Sync provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about 1WorldSync?** Their customer service - has been and is still outstanding **What do you dislike about 1WorldSync?** The playlist are both benefical and a hinderance. **What problems is 1WorldSync solving and how is that benefiting you?** Communcation with our customers is outstanding ### 14. Training **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny P. | National Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about 1WorldSync?** Very receptive to issues and gets all the right people and departments involved to resolve the issue quickly. **What do you dislike about 1WorldSync?** Doesn't really apply to a customer's private label. Geared towards national brands. **What problems is 1WorldSync solving and how is that benefiting you?** Uploading Kroger private label data. ### 15. Best in class GDSN! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Digital Customer Experience, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about 1WorldSync?** 1WS is very knowledgeable, and the technical support is very responsive. We consider 1WS as a strategic partner for our company. **What do you dislike about 1WorldSync?** Reporting & Analytics for product catalog health have improved but could use more features. **What problems is 1WorldSync solving and how is that benefiting you?** 1WS helps ensure all of our trading partners have updated information with little downtime. ### 16. life made simple by 1worldsync **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse G. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about 1WorldSync?** the process of entering products into the portal is simple and extremely fast. **What do you dislike about 1WorldSync?** when a error is picked up, it doesn't send you back to fix it, it just tells you and it's up to you to find the error. that's time consuming **What problems is 1WorldSync solving and how is that benefiting you?** i1worldsync simplifies the New Item Upload process and expedites our processing times ### 17. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about 1WorldSync?** The site is very well know and used amongs many global partners. What I thought we can enhance is a pop-up indicating when and how long it takes for a change to update systematically. **What do you dislike about 1WorldSync?** The lenght of time it takes for an update to happen. **What problems is 1WorldSync solving and how is that benefiting you?** Allows our global partners to view our product and show interest in partnering up. ### 18. Great solution suite **Rating:** 4.5/5.0 stars **Reviewed by:** Milan V. | Director of MDM, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about 1WorldSync?** Great support Grat solution suite, Digital Catalogue **What do you dislike about 1WorldSync?** Sometimes navigation is confusing I would like more official support documents vs. depending on comments from other users **What problems is 1WorldSync solving and how is that benefiting you?** Data synchronization and central repository ### 19. Fast, efficient and friendly assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about 1WorldSync?** I am new to 1World Sync and had to reach out regarding re-activating our account after a previous co-worker departed my organization. Based on my interaction with George, I can say that 1WorldSync will do anything they can! Their customer service was fantastic both on the phone & via email. I was very impressed with how quickly my account was re-activated - excellent work. **What do you dislike about 1WorldSync?** I have not used 1WorldSync enough to have any negative feedback. **What problems is 1WorldSync solving and how is that benefiting you?** My company uses 1WorldSync to manage product information. ### 20. Sales Support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about 1WorldSync?** The support team is super helpful and easy to talk to get and get answsers. **What do you dislike about 1WorldSync?** Hard to figure out what you need to do sometimes. Especially when eah retailer is different. **What problems is 1WorldSync solving and how is that benefiting you?** It was required by Kroger and Circle K who we work with. **Official Response from Ryan Hunt:** > Thanks so much for taking the time to leave us feedback. We are committed to making our user experience as friendly as possible. If you're ever in need of further training on our platform, including syndicating items to multiple retailers, I encourage you to check out our Community Platform -- community.1worldsync.com. You'll find tons of helpful tips and tricks, FAQs answered by your peers and our product experts, and even information on free training courses. ### 21. Love using 1worldsync **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about 1WorldSync?** The community forum, where you can ask questions **What do you dislike about 1WorldSync?** Now that I know that I can use Kroger VIP, it makes it easier. Item management was tough. **What problems is 1WorldSync solving and how is that benefiting you?** Not sure that they are solving anything to benefit me or my company. ### 22. 1WorldSync Chicago User Group **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about 1WorldSync?** My team was able to attend the User Group in Chicago. The information provided was beneficial and the networking opportunity was great! **What do you dislike about 1WorldSync?** No complaints! Everyone is helpful and friendly! **What problems is 1WorldSync solving and how is that benefiting you?** We use 1WorldSync as our data pool. ### 23. Makes setting up items simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about 1WorldSync?** The tech support is quick and helpful. They always solve what I need help with. **What do you dislike about 1WorldSync?** Sometimes the rules that govern what needs and isn't needed is confusing. **What problems is 1WorldSync solving and how is that benefiting you?** It is making it easier to upload new items with only a few touches. ### 24. Great company with excellent employees who always go above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about 1WorldSync?** The exceptional help they provide every step of the way. **What do you dislike about 1WorldSync?** Could be hard to navigate at firts, but once your in it is very easy to use. **What problems is 1WorldSync solving and how is that benefiting you?** 1WS has helped get us in a position where we can branch out and have our products reach a larger market ### 25. 1WorldSync - Support Throughout the Organization Deserves a Big Thank You! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about 1WorldSync?** Sun-Maid® MDG reached our goal of 100% on our dashboard. This is a team effort not just here at Sun-Maid® & Plum Organics®, but also at 1WorldSync. We want to thank all of you for your support throughout our journey to this point. We could not have done this without our account representatives past/present and the amazing technical support. **What do you dislike about 1WorldSync?** The downside (dislike) is having PreProd Maintenance on Friday afternoons when many projects are wrapping up. **What problems is 1WorldSync solving and how is that benefiting you?** 1WorldSync is benefitting Sun-Maid® & Plum Organics® by data syncing our content and images to our many customers in a timely fashion. This portal is our single source of truth for content. ### 26. Big Fan of 1WorldSync! **Rating:** 5.0/5.0 stars **Reviewed by:** Helen M. | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about 1WorldSync?** Have all your items in one central location. A single source of truth! **What do you dislike about 1WorldSync?** Per "Nutrition" errors, usually, sometimes not clear the issue or exactly where to locate to correct it. 1WS "Trading Partner" section, most of their communications/documents are outdated regarding manufacturers and Suppliers. And updated correspondences are sent or accessed by the "Sales Team," who usually do not understand "data syncing" or the relevant impact of new requests. Understanding their job is to sell, and my job is data optimization, yet never informed until the "fire drill" we were not compliant, and our orders were on "hold. **What problems is 1WorldSync solving and how is that benefiting you?** Single source of truth and the DAM ### 27. Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Paw S. | Compliance and Data Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about 1WorldSync?** The support team and the training programs. **What do you dislike about 1WorldSync?** Some features are not very intuitive or user-friendly. **What problems is 1WorldSync solving and how is that benefiting you?** Item synchronization and item hierarchical set-up process. ### 28. Always Solves the Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Susan V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about 1WorldSync?** I like the Customer Service the best. They are not only friendly, knowledgeable but very professional and always solve your issues or problems no matter how long it takes. The IWS system itself is great and user friendly for the most part. I just wish I can see what the problems occur when the published item is rejected. I sometimes, I guess it is certain customers, don't see the reason the item was rejected. I don't know if that is IWS issue or the datea base the customer is using. But overall it is a geat system and I like working in it! **What do you dislike about 1WorldSync?** The only negative thing for me is the wait time from when something is deleted or unpublished till I can go back in and redo/fix the item. **What problems is 1WorldSync solving and how is that benefiting you?** the replacment of New Item Forms ### 29. It’s not every day we get to work with first class customer service and technical support! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about 1WorldSync?** When it’s still a joy to work with a company even though the majority of interactions are to resolve issues (on our end) or better understand processes, you know you’re in good hands. It’s always a pleasure to work with Sergio N. in customer service and Teo S. (And the rest of the team) in technical support. The 1WorldSync team is always quick to respond and that makes all the difference! Thank you! Victoria K. Shopper Marketing Coordinator nutpods **What do you dislike about 1WorldSync?** Less about 1WorldSync, and more about GDSN... We only wish there was more standardization from retailer to retailer. Product Introduction - the addition of product templates/or default product settings for future products would be helpful. **What problems is 1WorldSync solving and how is that benefiting you?** 1WorldSync, helps to streamline the process of product introduction at a handful of our retailers-- ### 30. Easy to use tool; Exceptional customer/technical support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about 1WorldSync?** While the platform is very user friendly and easy to navgiate, what I like best is the technical support they provided. Anytime I have any questions, they are able to address and provide a solution. I have never encountered a situation where they did not provide support. **What do you dislike about 1WorldSync?** I don't think there is anything I dislike to be honest. **What problems is 1WorldSync solving and how is that benefiting you?** I need it to conduct business with several Key Retailers. ### 31. Easy to use (but not simple) system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about 1WorldSync?** The new version is much more user-friendly. It's easy to open more than one product record, and the error messages are clear and understandable, and there are lots of easy-to-find help lessons and videos. **What do you dislike about 1WorldSync?** I think all the complaints I had were resolved in the new version. **What problems is 1WorldSync solving and how is that benefiting you?** Creating complete product records. ### 32. The associate that helped me, Andjela, was so helpful and patient. She knew what she was doing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about 1WorldSync?** I am too new to comment, but certainly the people i have interacted with are all very nice and helpful **What do you dislike about 1WorldSync?** Nothing yet, i have only been on a couple of days. **What problems is 1WorldSync solving and how is that benefiting you?** They are putting our products up for Kroger. ### 33. 1WS isn't as intuitive as I would like. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about 1WorldSync?** Many companies use it which is useful. Customer service is great! Hard to figure out why I have errors when publishing. It seems like every time is different. When I've published a product succesfully to a company and then try to publish the same item to a different company at a later date, I get errors that I didn't have before. **What do you dislike about 1WorldSync?** I get different errors each time I try to publish a product to a company even if I had previousy successfully published the product previousy. **What problems is 1WorldSync solving and how is that benefiting you?** The hierarchy information wasn't working at one point, but now it is. ### 34. Easy to navigate, appropriate requirements for industry. All my information is in one place, **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy E. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about 1WorldSync?** We have been a customer of 1 World Sync for many years. I personally have worked with the product for 8 years. It is so easy that I'm 90% self taught. I did find a couple of live classes that were very helpful. We use a URL for images so my job is 1 and done. If the image is updated, it will show instantly. We have an Inhouse studio, so we don't use that service. **What do you dislike about 1WorldSync?** Guessing which Playlist to use to get all of my fields. **What problems is 1WorldSync solving and how is that benefiting you?** 1 place for all of the products ### 35. Your help desk is unbelievable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about 1WorldSync?** I'm new to 1WorldSync so I have used the help desk several times. You have helped me through every issue so far. I look forward to using 1WS and learning more. **What do you dislike about 1WorldSync?** So far I haven't found anything I don't like. **What problems is 1WorldSync solving and how is that benefiting you?** They have help me create 20 new items!! ### 36. Excellent support system for easy entering **Rating:** 5.0/5.0 stars **Reviewed by:** anthony f. | Production analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about 1WorldSync?** The service may seem daunting or complicated at first, but this is no need to fear. excellent customer service team for immediate phone support, as well as sufficient guides online. **What do you dislike about 1WorldSync?** it definitely is a bit complicated at first with a lot of rules and screens, maybe have more on screen indicators and explanations to how to do certain tasks or such. **What problems is 1WorldSync solving and how is that benefiting you?** easier transparency and entering of goods between vendor and retailer. ### 37. Help desk is very helpful with error messages. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about 1WorldSync?** Error message let you know exactly what information needs to be filled out. **What do you dislike about 1WorldSync?** When info is published from a data pool and the help desk cannot help because Syndigo is not very helpful. **What problems is 1WorldSync solving and how is that benefiting you?** Any time I don't understand the error message, the help desk can help direct me. ### 38. Great experience, system is user friendly, full of capabilities required for Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Martha A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about 1WorldSync?** i always have had a great experience with the customer service team at 1Worldsync. They have resolved issues quickly even if they were seemingly complex.Easy to navigate, offering great solutions. **What do you dislike about 1WorldSync?** Sometimes response time is too much, especially when saving changes **What problems is 1WorldSync solving and how is that benefiting you?** Integration with Customers ### 39. Steep Learning Curve, Unparralled Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Anna B. | Sales & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about 1WorldSync?** There is no other servce out there that has the same type of customer service and help desk. They are amazing and can step you through anything. **What do you dislike about 1WorldSync?** The learning curve is steep, and the platform is not intuitive. **What problems is 1WorldSync solving and how is that benefiting you?** Its required for my brands to be active in stores like Kroger and Albertsons ### 40. It's okay **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about 1WorldSync?** The quick videos and tutorials. More quick sheets to explain it more. **What do you dislike about 1WorldSync?** It is not as easy to use unless you really get acclimated to it. Not very explanatory and if you walk in it cold, it's not very helpful. **What problems is 1WorldSync solving and how is that benefiting you?** getting our products into the data pools ### 41. Relatively easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Icssayana G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about 1WorldSync?** I like being able to publish easily and know what issues ther may be through the detailed CIC message **What do you dislike about 1WorldSync?** Too many fields for our industry that do not belong. I think attributes should be populated per industry global code **What problems is 1WorldSync solving and how is that benefiting you?** Being able to send customers our data with a click of a button instead of spreadsheets ### 42. A fine software for register items **Rating:** 5.0/5.0 stars **Reviewed by:** Jake K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about 1WorldSync?** It help registered items organized and easy to edit **What do you dislike about 1WorldSync?** Bulk edit process. Especially, if I want to list multiple items, I need to list items one by one in the Production portal. **What problems is 1WorldSync solving and how is that benefiting you?** Sometimes there are errors appear and the 1WS team responds pretty fast. ### 43. Great support from technical service team, intuitive, seamless process and great CSM relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about 1WorldSync?** The flexibility, reporting features and ease of use. **What do you dislike about 1WorldSync?** Not really downside, but would like to see defintions for attribute requirements **What problems is 1WorldSync solving and how is that benefiting you?** Assisting with building a business case for PIM implementation ### 44. 1 World Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about 1WorldSync?** How easy it is to use. The abundance of Product information that you can publish. **What do you dislike about 1WorldSync?** Validation errors are somewhat complicated to find the fix for. **What problems is 1WorldSync solving and how is that benefiting you?** By creating better data for Household customers it is benefiting my brand by increasing sales ### 45. Longtime User's Review of 1WorldSync **Rating:** 5.0/5.0 stars **Reviewed by:** Dan N. | Quality Control, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about 1WorldSync?** The Enhanced user experience (versus the Classic version) is a much-valued experience. Very intuitive and user-friendly. There are prompts and help at your fingertips and the Playlist feature is truly a time saver. Also, the search feature is a must-have--it makes searching for particular fields easy. **What do you dislike about 1WorldSync?** I wish there were more Playlist options--especially Kroger (one I use frequently). I also wish there was more in-depth information about certain errors. Most errors are explained (and even shown exactly where they are), but sometimes I get an error and cannot find where the field is located. Also, if an item is submitted but not accepted for some reason, sometimes there is little information about the reason. Fortunately, the 1WorldSync support is very helpful. **What problems is 1WorldSync solving and how is that benefiting you?** The Playlist feature is one that has sped up and improved my data so much. I can't fully explain how simple it is to just pull down a playlist for a particular vendor and see exactly what fields I need to complete. ### 46. 1worldsync Review **Rating:** 4.0/5.0 stars **Reviewed by:** Victor L. | Master Data Shared Services Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about 1WorldSync?** 1worldsynce is the leading provider of product content solutions, allowing more than 13000 global companies over various countries to share authentic, trusted content between customers and consumers. It provides them the ability to make intelligent choices, for purchases and business decisions. Also it allows customers and consumers to streamline and centralize product content and distribution and maintain a stream of reliable and trusted data protection. **What do you dislike about 1WorldSync?** At the moment I don't have any negative feedback for1worldsync as the software perform what it suppose to do and they provide excellent tech support when we call them for assistance. **What problems is 1WorldSync solving and how is that benefiting you?** It provides them the ability to make intelligent choices, for purchases and business decisions. Also it allows customers and consumers to streamline and centralize product content and distribution and maintain a stream of reliable and trusted data protection. ### 47. If you have all the time in the world, it's still terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Benjamin S. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about 1WorldSync?** Nothing. The software is ancient and antiquated. **What do you dislike about 1WorldSync?** It is unreasonably slow. I put something in the search and can wait over 5 minutes for the page. I have gig internet, an M2 Max MacBook Pro, no internet issues. **What problems is 1WorldSync solving and how is that benefiting you?** This is how we disseminate product information to channel, especially CDW. Unfortunately, 1WorldSync is their preferred PIM, although it appears to have last been updated in 1998. ### 48. Professional, Logical, and Dedicated to improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about 1WorldSync?** The ease of managing the data sent to other businesses is impressive. **What do you dislike about 1WorldSync?** There are a few quirks of managing data that can delay updates for say 25 hours after a change is needed. **What problems is 1WorldSync solving and how is that benefiting you?** New items setup for various customer across many markets. ### 49. Great service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about 1WorldSync?** Great service! Especially with Sergio Nesti and the Tech people. **What do you dislike about 1WorldSync?** Very complicated. The level of detail is higher than all others, and the clarity of instruction is far less. **What problems is 1WorldSync solving and how is that benefiting you?** We are required by 3 of our retailers to use 1WS, otherwise we would not use it. ### 50. A Necessary Evil **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon D. | Broker/Agency of Record, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about 1WorldSync?** 1WS is the key component for key deliverables to retail. When items are managed and maintained properly, execution can be seamless. If not, 1WS is the best place to research data integrity. **What do you dislike about 1WorldSync?** At first, everything! This program is complex and allows too many outsider's/vendor's/broker's to work on it; this wreaks havoc on all aspects of execution when we have to go in and try to "undo" a publication mistake. It is often even more difficult to find the mistake than to simply correct it. **What problems is 1WorldSync solving and how is that benefiting you?** Data/Item management in one spot is great; however, for all that 1WS does, this is not clearly communicated to market. Because I work as a national broker, I must understand all aspects of new item management and retail specific operating standards, etc...Yet, actual suppliers or manufacturers still don't grasp that 1WS is mandated for some retailers, so they farm out the 1WS work. That's precisely when "too many chef's are in the kitchen," and suppliers/retailers get burned. - [View 1WorldSync pricing details and edition comparison](https://www.g2.com/products/1worldsync/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+17%3A48%3A34+-0500&secure%5Bsession_id%5D=370b26f7-90d1-4032-8978-835fbef29a8b&secure%5Btoken%5D=bc749e62772b00c798d1d52a3ecaa661dd2f4df9106f4969fa785dbcf0c3ac83&format=llm_user) ## 1WorldSync Integrations - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) ## 1WorldSync Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Data Management** - Collection - Cleansing - Classification - Access Rights - Versioning - Publication - Digital Assets **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Administration** - Data Storage - A/B Testing - Integrations **Optimization** - Data Quality - Workflows - Localization **Analytics** - Forecasting - KPIs - Dashboards - Integration **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization **Media Types** - Video - Audio - Images **Analytics** - Compliance - KPIs - Performance **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Integration - Catalog Management** - API Integration - Third-Party Integration **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making ## Top 1WorldSync Alternatives - [Plytix Cloud PIM & DAM](https://www.g2.com/products/plytix-cloud-pim-dam/reviews) - 4.7/5.0 (428 reviews) - [Salsify PXM](https://www.g2.com/products/salsify-pxm/reviews) - 4.4/5.0 (123 reviews) - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - 4.4/5.0 (619 reviews)