# Best Enterprise Multi-Factor Authentication (MFA) Software *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Multi-Factor Authentication (MFA) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Multi-Factor Authentication (MFA) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Multi-Factor Authentication (MFA) category. In addition to qualifying for inclusion in the Multi-Factor Authentication (MFA) Software category, to qualify for inclusion in the Enterprise Business Multi-Factor Authentication (MFA) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top Multi-Factor Authentication (MFA) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) | 4.6/5.0 (575 reviews) | Offline TOTP code generation for multi-account 2FA | "[Simple, Reliable Offline 2FA with Google Authenticator](https://www.g2.com/survey_responses/google-authenticator-review-12576644)" | | 2 | [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) | 4.5/5.0 (499 reviews) | Push-based MFA with device trust verification | "[Effortless Security Compliance with Cisco Duo](https://www.g2.com/survey_responses/cisco-duo-review-12676028)" | | 3 | [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5.0 (873 reviews) | Microsoft-native MFA with conditional access policies | "[Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)" | | 4 | [1Password](https://www.g2.com/products/1password/reviews) | 4.6/5.0 (1,788 reviews) | Password autofill with integrated TOTP authentication | "[Seamless, Simple Password Management Across Desktop and Mobile](https://www.g2.com/survey_responses/1password-review-12976873)" | | 5 | [LastPass](https://www.g2.com/products/lastpass/reviews) | 4.5/5.0 (2,040 reviews) | Password vault with built-in MFA storage | "[Stress-Free Password Management with Seamless Autofill and Sync](https://www.g2.com/survey_responses/lastpass-review-12845237)" | | 6 | [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) | 4.6/5.0 (1,226 reviews) | Shared credential vaults with embedded TOTP | "[Feature rich password manager meeting all our business needs for password security and hygiene](https://www.g2.com/survey_responses/keeper-password-manager-review-10821974)" | | 7 | [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) | 4.5/5.0 (641 reviews) | Password sharing with integrated TOTP authentication | "[Simple, Secure Team Password Management with NordPass Business](https://www.g2.com/survey_responses/nordpass-business-review-12856345)" | | 8 | [Auth0](https://www.g2.com/products/auth0/reviews) | 4.3/5.0 (267 reviews) | Developer-first authentication with extensible MFA flows | "[A strong option for B2B, Organizations, and more advanced access control](https://www.g2.com/survey_responses/auth0-review-13109133)" | | 9 | [MSG91](https://www.g2.com/products/msg91/reviews) | 4.5/5.0 (196 reviews) | OTP delivery with SMS failover routing | "[Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing](https://www.g2.com/survey_responses/msg91-review-12262112)" | | 10 | [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) | 4.3/5.0 (177 reviews) | Adaptive MFA with centralized CIAM governance | "[Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550)" | --- ## What Are the Most Common Questions About Multi-Factor Authentication (MFA) Software? *AI-generated · Last updated: May 26, 2026* ### What multi-factor authentication (MFA) solutions most preferred by software engineers for managing multiple account authentication? Based on G2 reviews, software engineers and technical users most often describe Multi-Factor Authentication (MFA) solutions as valuable when they centralize many accounts, reduce repeated login steps, and stay easy to use day to day. According to verified users, reviewers repeatedly mention app consolidation, smooth browser or device workflows, and support for multiple verification methods. G2 reviewers mention that products are especially preferred when they help teams avoid juggling separate tools for different sites, while still keeping access secure. In this review set, users most consistently highlight convenience, broad integrations, and manageable administration as the factors that drive long-term adoption across engineering-heavy environments. ### Which multi-factor authentication (MFA) platforms address lack of backup options when users lose phone access? Based on G2 reviews, Microsoft Entra ID appears most often in recent category reviews discussing centralized identity controls, access visibility, and secure sign-in management. According to verified users, backup and recovery concerns are a common evaluation point across MFA tools, especially when users change devices or lose phone access. G2 reviewers mention that stronger options include clearer account recovery processes, centralized administration, and features that reduce dependence on a single device. Reviews in this dataset also show buyers paying close attention to how tools handle reenrollment, restore workflows, and alternative verification methods, since poor recovery experiences can create friction for both end users and IT teams. ### What backup and recovery features should development teams evaluate in multi-factor authentication (MFA) solutions? Based on G2 reviews, development teams should look closely at device transfer workflows, backup and restore options, alternative sign-in paths, and how clearly recovery is explained to users. According to verified users, account recovery becomes a major issue when someone replaces a phone, loses access to a mobile app, or depends on a single registered device. G2 reviewers mention the importance of recovery reminders, secure backup handling, cloud or sync options where available, and admin visibility into reenrollment. Reviews also highlight that recovery should not add excessive support burden, so teams should evaluate whether users can regain access smoothly without creating security gaps or forcing engineering and IT staff into repeated manual resets. ### What multi-factor authentication (MFA) tools that work smoothly without internet and require no battery or storage space? Based on G2 reviews, buyers looking for MFA tools that work without internet often focus on offline code generation or hardware-based authentication. According to verified users, offline capability is a major reason many teams choose authenticator apps over SMS, especially when traveling or working in low-connectivity environments. G2 reviewers mention that some solutions are appreciated for being simple, lightweight, and dependable even when no network is available, while hardware keys are praised for strong authentication without relying on phone storage or app activity. Reviews in this dataset show that ease of setup and consistent access matter as much as security, especially for users who need dependable authentication without adding extra friction to daily workflows. ### What is the best multi-factor authentication (MFA) platforms for software engineers managing authentication at application scale? Based on G2 reviews, the best MFA platforms for application-scale environments are typically the ones reviewers describe as easy to integrate, flexible across protocols, and capable of supporting centralized authentication policies. According to verified users, software teams value platforms that reduce the need to build authentication from scratch, support SSO and MFA together, and fit into modern application stacks without excessive overhead. G2 reviewers mention that scalability, developer-friendly documentation, API support, and user lifecycle controls are major buying factors. Reviews also suggest that teams managing application-scale authentication care about reducing engineering effort while still maintaining secure access, reliable onboarding, and manageable policy administration across multiple apps and user groups. **Here are some of the top-rated products on G2:** - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) – often used for simple app-based MFA across many services with quick QR-code setup and offline code access - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) – commonly used for VPN, cloud app, and enterprise system authentication with push approvals and centralized admin visibility - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) – frequently used to manage MFA, SSO, and conditional access across Microsoft and third-party applications ### What most trusted multi-factor authentication (MFA) by software engineers based on user reviews? Based on G2 reviews, trust in MFA tools comes from reliability, ease of use, and confidence that authentication works consistently across important accounts and systems. According to verified users, software engineers tend to trust tools that are simple to deploy, dependable during daily sign-ins, and able to secure many services without creating unnecessary friction. G2 reviewers mention that products earn trust when they reduce exposure to weak password-only access, support common enterprise integrations, and provide a login experience users can repeat every day without confusion. Reviews in this dataset also show that long-term trust is strongly tied to recovery experience, device compatibility, and how well a solution balances stronger security with practical usability. **Here are some of the top-rated products on G2:** - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) – trusted by reviewers for straightforward offline code generation and broad compatibility across personal and work accounts - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) – trusted for secure push-based authentication, VPN access protection, and easy administration for distributed teams - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) – trusted for centralized identity controls, MFA enforcement, and secure access across cloud and hybrid environments ### Which multi-factor authentication (MFA) tools reduce adoption friction from device sync limitations and account loss? Based on G2 reviews, tools that reduce adoption friction tend to offer easier device transfers, clearer sync behavior, and less stressful recovery when users switch phones or lose access. According to verified users, frustration often appears when MFA depends too heavily on a single device or when migration steps are unclear. G2 reviewers mention that better experiences come from products with simpler backup management, account portability, and straightforward recovery guidance. Reviews also show that users are more likely to keep using MFA when setup remains lightweight and support requests are minimized after device changes. For teams, that means smoother adoption usually depends on reducing the operational pain around sync gaps, reenrollment, and account restoration. ### What highest rated multi-factor authentication (MFA) for simple, reliable two-factor authentication with minimal setup complexity? Based on G2 reviews, buyers consistently favor MFA tools that combine quick setup with dependable everyday authentication. According to verified users, the simplest experiences usually involve fast enrollment, intuitive QR-code onboarding, and low-friction sign-in methods such as push approval or straightforward one-time codes. G2 reviewers mention that reliability matters most once a tool is deployed, since users want authentication to be fast and predictable rather than technically impressive but hard to maintain. Reviews in this dataset show that minimal setup complexity is often tied to lightweight interfaces, easy administration, and support for common business applications, helping teams improve security without creating a burden for users or IT staff. ### Which multi-factor authentication (MFA) platforms integrate with global SSO providers and offer enterprise ready-made integrations? Based on G2 reviews, platforms built for enterprise environments are often recognized for strong SSO compatibility, broad integration coverage, and readiness for common cloud and business systems. According to verified users, buyers value MFA tools that work with identity providers, VPNs, cloud apps, and internal systems without requiring heavy customization. G2 reviewers mention that enterprise-ready platforms stand out when they support centralized authentication strategies, role and access controls, and straightforward integration with existing application ecosystems. Reviews in this dataset also show that mature admin consoles, reliable provisioning support, and documentation for large-scale deployments matter when teams need MFA to extend cleanly across multiple applications, departments, and user groups. ### What multi-factor authentication (MFA) solutions developers actually adopt among teams past the first quarter of use? Based on G2 reviews, developers continue using MFA solutions past initial rollout when the product becomes part of daily work without creating repeated friction. According to verified users, long-term adoption depends on fast sign-ins, reliable prompts or codes, manageable setup, and the ability to secure many accounts from one place. G2 reviewers mention that products stick when they reduce password reuse, simplify access to work systems, and avoid constant troubleshooting after deployment. Reviews also suggest that support for multiple apps, low training requirements, and stable day-to-day performance matter more than flashy features. In practice, teams keep using MFA when it saves time, protects access consistently, and fits naturally into established workflows. ## G2 Grid® for Multi-Factor Authentication (MFA) Software ![G2 Grid® for Multi-Factor Authentication (MFA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/multi-factor-authentication-mfa/grids.png?focus%5B%5D=3899&focus%5B%5D=5282&focus%5B%5D=30515&focus%5B%5D=4533&focus%5B%5D=30591&focus%5B%5D=22264&focus%5B%5D=3858&focus%5B%5D=17899) Highlighted products: Microsoft Entra ID, Cisco Duo, Google Authenticator, 1Password, Ping Identity, Auth0, IBM Verify CIAM, and Keeper Password Manager. Underlying data: [Grid® JSON](https://www.g2.com/categories/multi-factor-authentication-mfa/grids.json?focus%5B%5D=microsoft-entra-id&focus%5B%5D=cisco-duo&focus%5B%5D=google-authenticator&focus%5B%5D=1password&focus%5B%5D=ping-identity&focus%5B%5D=auth0&focus%5B%5D=ibm-verify-ciam&focus%5B%5D=keeper-password-manager&segment=enterprise) ## How Many Multi-Factor Authentication (MFA) Software Products Does G2 Track? **Total Products under this Category:** 269 ### Category Stats (Jul 2026) - **Average Rating**: 4.47/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ID.me (+1.62%) - Among all products in this category, ID.me recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Multi-Factor Authentication (MFA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 13,400+ Authentic Reviews - 269+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### ManageEngine ADSelfService Plus ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1083&secure%5Bchosen_at%5D=2026-07-17T12%3A51%3A54Z&secure%5Bdisplayable_resource_id%5D=1083&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1083&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5690&secure%5Bresource_id%5D=1083&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmulti-factor-authentication-mfa%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252F1password%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fmulti-factor-authentication-mfa%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=1a5f96190a957cb3af582afb878fa083f0a2091439c6fc4233ac7c09e77d456e&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fself-service-password%2Fsem%2Fadselfservice-plus.html%3Futm_source%3DG2%26utm_medium%3Dtpac%26utm_campaign%3DADSSP-MFA&secure%5Burl_type%5D=custom_url) --- ## Multi-Factor Authentication (MFA) Software Features & Capabilities ### What are the Best Multi-Factor Authentication (MFA) Software with Biometric Factor? Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor. **Top-rated Multi-Factor Authentication (MFA) Software for Biometric Factor:** - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) [Explore Multi-Factor Authentication (MFA) Software with Biometric Factor](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric-factor) ### What are the Best Multi-Factor Authentication (MFA) Software with Web SDK? Offers a software development kit (SDK) for web-based applications. **Top-rated Multi-Factor Authentication (MFA) Software for Web SDK:** - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) [Explore Multi-Factor Authentication (MFA) Software with Web SDK](https://www.g2.com/categories/multi-factor-authentication-mfa/f/web-sdk) ### What are the Best Multi-Factor Authentication (MFA) Software with Mobile SDK? Offers a mobile software development kit (SDK) for iOS, Blackberry, and Android. **Top-rated Multi-Factor Authentication (MFA) Software for Mobile SDK:** - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) [Explore Multi-Factor Authentication (MFA) Software with Mobile SDK](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-sdk) ### What are the Best Multi-Factor Authentication (MFA) Software with Risk-Based Authentication? Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user. **Top-rated Multi-Factor Authentication (MFA) Software for Risk-Based Authentication:** - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) [Explore Multi-Factor Authentication (MFA) Software with Risk-Based Authentication](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based-authentication) ### What are the Best Multi-Factor Authentication (MFA) Software with Mobile-Push? Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet. **Top-rated Multi-Factor Authentication (MFA) Software for Mobile-Push:** - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) [Explore Multi-Factor Authentication (MFA) Software with Mobile-Push](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-push-multi-factor-authentication-mfa) ## What Are the Top-Rated Multi-Factor Authentication (MFA) Software Products in 2026? ### 1. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. **Average Rating:** 4.5/5.0 **Total Reviews:** 873 **How Do G2 Users Rate Microsoft Entra ID?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.9/10 (Category avg: 8.9/10) - **Easy Setup:** 8.8/10 (Category avg: 9.0/10) - **Backup:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Microsoft Entra ID?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Software Engineer, System Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Mid-Market, 37% Enterprise #### What Are Microsoft Entra ID's Pros and Cons? **Pros:** - Ease of Use (129 reviews) - Security (122 reviews) - Single Sign-On (90 reviews) - Identity Management (89 reviews) - Integrations (80 reviews) **Cons:** - Complexity (56 reviews) - Expensive (53 reviews) - Complex Administration (42 reviews) - Difficult Learning (38 reviews) - Complex Setup (37 reviews) ### What Do G2 Reviewers Say About Microsoft Entra ID? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Microsoft Entra ID, highlighting its smooth initial setup and efficient management. - Users value the **strong security features** of Microsoft Entra ID, including MFA and Conditional Access for enhanced protection. - Users appreciate the **seamless SSO** of Microsoft Entra ID, enhancing efficiency across various platforms and services. - Users value the **strong security and seamless management** of identities in Microsoft Entra ID, enhancing protection and integration. - Users value the **seamless integration** of Microsoft Entra ID with Microsoft cloud services, enhancing identity and access management efficiency. **Cons:** - Users find Microsoft Entra ID's **complexity** in configuration and licensing to be a significant challenge in management. - Users find the **cost of Microsoft Entra ID** to be significant, especially for larger organizations needing advanced features. - Users find **Microsoft Entra ID's complex administration** frustrating, especially with configuration and management of security settings. - Users find the learning curve for **difficult features and configurations** in Microsoft Entra ID to be quite steep. - Users find the **complex setup** of Microsoft Entra ID challenging, particularly with Conditional Access and security configurations. #### What Are Recent G2 Reviews of Microsoft Entra ID? **"[Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)"** **Rating:** 4.5/5.0 stars *— Ankit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489) --- **"[Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554)"** **Rating:** 5.0/5.0 stars *— Kush Kumar K.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554) --- #### What Are G2 Users Discussing About Microsoft Entra ID? - [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote - [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) - 4 comments - [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) - 2 comments - [Can Microsoft authenticator app be hacked?](https://www.g2.com/discussions/can-microsoft-authenticator-app-be-hacked) - 3 comments - [How does Azure integrate with Active Directory?](https://www.g2.com/discussions/how-does-azure-integrate-with-active-directory) - 1 comment ### 2. [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) Duo stops identity-based threats and boosts workforce productivity. Our Continuous Identity Security solution provides the best access management experience across users, devices, and applications while incorporating identity visibility and context from multiple identity sources. **Average Rating:** 4.5/5.0 **Total Reviews:** 499 **How Do G2 Users Rate Cisco Duo?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.8/10 (Category avg: 8.9/10) - **Easy Setup:** 9.1/10 (Category avg: 9.0/10) - **Backup:** 8.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Cisco Duo?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** https://www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 41% Enterprise, 37% Mid-Market #### What Are Cisco Duo's Pros and Cons? **Pros:** - Ease of Use (68 reviews) - Security (65 reviews) - Easy Access (45 reviews) - Authentication (43 reviews) - Authentication Ease (37 reviews) **Cons:** - Authentication Issues (23 reviews) - Login Issues (16 reviews) - Complexity (15 reviews) - Notification Issues (15 reviews) - Delay Issues (14 reviews) ### What Do G2 Reviewers Say About Cisco Duo? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy deployment and user-friendly interface** of Cisco Duo, enhancing their authentication experience significantly. - Users appreciate the **robust security features** of Cisco Duo, ensuring a dependable multi-factor authentication experience. - Users value the **easy access** provided by Cisco Duo, making authentication seamless across various devices. - Users appreciate the **easy deployment and seamless integration** of Cisco Duo, enhancing user experience with quick authentication. - Users appreciate the **ease of use and quick deployment** of Cisco Duo, enhancing security without hassle. **Cons:** - Users face **authentication issues** with Cisco Duo, especially when lacking cell service or needing quick access alternatives. - Users face **login issues** that delay access and complicate their workflow, especially when phone verification is required. - Users find the **complexity of setup and administration** to be challenging, especially for first-time users and legacy systems. - Users often face **notification issues** with Cisco Duo, finding frequent push notifications cumbersome and occasionally inconsistent. - Users face **delay issues** with Cisco Duo, impacting quick login access and overall productivity during urgent situations. #### What Are Recent G2 Reviews of Cisco Duo? **"[Effortless Security Compliance with Cisco Duo](https://www.g2.com/survey_responses/cisco-duo-review-12676028)"** **Rating:** 5.0/5.0 stars *— Shawn L.* [Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12676028) --- **"[Cisco DUO has been our most reliable 2FA solution so far](https://www.g2.com/survey_responses/cisco-duo-review-12662471)"** **Rating:** 5.0/5.0 stars *— Jason L.* [Read full review](https://www.g2.com/survey_responses/cisco-duo-review-12662471) --- #### What Are G2 Users Discussing About Cisco Duo? - [What is Duo Security used for?](https://www.g2.com/discussions/what-is-duo-security-used-for) - 3 comments - [Is Duo Security Safe?](https://www.g2.com/discussions/is-duo-security-safe) - 2 comments - [Is Duo Security free?](https://www.g2.com/discussions/is-duo-security-free) - 3 comments - [What is a key feature of duo?](https://www.g2.com/discussions/what-is-a-key-feature-of-duo) - 2 comments - [What is duo security software?](https://www.g2.com/discussions/what-is-duo-security-software) - 2 comments ### 3. [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) Google Authenticator is a mobile application developed by Google that enhances the security of online accounts through two-factor authentication (2FA). By generating time-based one-time passwords (TOTPs), it adds an extra layer of protection beyond traditional passwords, ensuring that only authorized users can access their accounts. The app is compatible with Android, iOS, and BlackBerry devices, making it a versatile tool for users seeking to bolster their online security. Key Features and Functionality: - Time-Based One-Time Passwords (TOTPs): Generates six-digit codes that refresh every 30 seconds, providing dynamic security tokens for account verification. - Multiple Account Support: Allows users to manage authentication for various accounts within a single app, streamlining the 2FA process. - Offline Functionality: Operates without the need for a network or cellular connection, ensuring access to authentication codes anytime, anywhere. - QR Code Setup: Facilitates quick and easy account addition by scanning QR codes, simplifying the setup process. - Account Synchronization: Enables users to sync their authentication codes across multiple devices by linking to their Google Account, ensuring continuity even if a device is lost. - Privacy Screen: Introduces an additional security measure by requiring device credentials (PIN, fingerprint, or facial recognition) to access the app, protecting sensitive authentication codes from unauthorized access. Primary Value and User Benefits: Google Authenticator addresses the growing need for enhanced online security by providing a reliable and user-friendly method for implementing two-factor authentication. By generating time-sensitive codes that are required in addition to standard passwords, it significantly reduces the risk of unauthorized account access, even if login credentials are compromised. The app's offline functionality ensures that users can access their authentication codes without relying on network connectivity, offering peace of mind in various scenarios. Furthermore, features like account synchronization and the Privacy Screen enhance both usability and security, making Google Authenticator a valuable tool for individuals and organizations aiming to protect their digital assets. **Average Rating:** 4.6/5.0 **Total Reviews:** 575 **How Do G2 Users Rate Google Authenticator?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.8/10 (Category avg: 8.9/10) - **Easy Setup:** 9.5/10 (Category avg: 9.0/10) - **Backup:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Google Authenticator?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,899,995 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (341,888 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Who Uses This:** Software Engineer, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Small-Business, 36% Mid-Market #### What Are Google Authenticator's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Security (22 reviews) - Easy Setup (11 reviews) - 2FA Security (10 reviews) - Time-Saving (9 reviews) **Cons:** - Missing Features (7 reviews) - Authentication Issues (5 reviews) - Inadequate Security (5 reviews) - Password Management (5 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About Google Authenticator? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simplicity and reliability** of Google Authenticator, making it easy to secure their accounts effortlessly. - Users value the **robust security** of Google Authenticator, which significantly enhances protection for their accounts. - Users find the **easy setup** of Google Authenticator incredibly convenient for integrating with various apps and tools. - Users value the **easy and secure 2FA integration** of Google Authenticator, enhancing their account protection effortlessly. - Users find the **time-saving convenience** of Google Authenticator invaluable for accessing and managing robust security across devices. **Cons:** - Users experience **missing features** like code refreshing and grouping, leading to frustration during use of Google Authenticator. - Users find the **authentication issues** with Google Authenticator cumbersome and occasionally ineffective for some websites. - Users express concerns about **inadequate security** features of Google Authenticator, especially the lack of a lock option for codes. - Users express concerns over **difficult password recovery** and lack of protection for the Google Authenticator app. - Users note the **limited features** of Google Authenticator, making account recovery and device switching challenging. #### What Are Recent G2 Reviews of Google Authenticator? **"[Simple, Reliable Offline 2FA with Google Authenticator](https://www.g2.com/survey_responses/google-authenticator-review-12576644)"** **Rating:** 4.5/5.0 stars *— Vivek U.* [Read full review](https://www.g2.com/survey_responses/google-authenticator-review-12576644) --- **"[Simple, Free, Seamlessly Integrated 2FA. Does what is needed](https://www.g2.com/survey_responses/google-authenticator-review-12811321)"** **Rating:** 4.5/5.0 stars *— Pratham A.* [Read full review](https://www.g2.com/survey_responses/google-authenticator-review-12811321) --- #### What Are G2 Users Discussing About Google Authenticator? - [What is Google Authenticator used for?](https://www.g2.com/discussions/what-is-google-authenticator-used-for) - 4 comments, 1 upvote - [How does Google Authenticator integrate?](https://www.g2.com/discussions/how-does-google-authenticator-integrate) - 2 comments - [Is Google Authenticator good?](https://www.g2.com/discussions/is-google-authenticator-good) - 4 comments, 1 upvote - [What can you use Google Authenticator for?](https://www.g2.com/discussions/what-can-you-use-google-authenticator-for) - 3 comments ### 4. [1Password](https://www.g2.com/products/1password/reviews) The Most Used Enterprise Password Manager, trusted by over 180,00 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,788 **How Do G2 Users Rate 1Password?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.9/10 (Category avg: 8.9/10) - **Easy Setup:** 9.0/10 (Category avg: 9.0/10) - **Backup:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind 1Password?** - **Seller:** [1Password](https://www.g2.com/sellers/1password) - **Company Website:** https://1password.com/ - **Year Founded:** 2005 - **HQ Location:** Ontario - **Twitter:** @1Password (139,683 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1password/ (2,930 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 54% Small-Business, 32% Mid-Market #### What Are 1Password's Pros and Cons? **Pros:** - Ease of Use (333 reviews) - Security (271 reviews) - Password Management (182 reviews) - Intuitive (144 reviews) - Easy Access (134 reviews) **Cons:** - Password Management (95 reviews) - Expensive (91 reviews) - Login Issues (69 reviews) - Autofill Issues (64 reviews) - Cost (60 reviews) ### What Do G2 Reviewers Say About 1Password? *AI-generated summary from verified user reviews* **Pros:** - Users praise 1Password for its **ease of use** , providing a simple and secure way to manage passwords effectively. - Users value the **robust security** of 1Password, enhancing their peace of mind while managing passwords effortlessly. - Users value the **secure and easy password management** provided by 1Password, enhancing their peace of mind and efficiency. - Users appreciate the **intuitive design** of 1Password, simplifying password management across all devices effortlessly. - Users appreciate the **easy access** provided by 1Password, enabling quick logins and seamless credential management across devices. **Cons:** - Users express a desire for improved **password tracking and management** features in 1Password for better usability. - Users feel that the **pricing can be high** for personal use, which adds to the overall burden of the service. - Users experience **login issues** with 1Password, particularly with browser extensions failing to detect logins consistently. - Users face **autofill issues** with 1Password, leading to unwanted credentials filling and limited control over logins. - Users find the **cost of 1Password high** , as it lacks a free plan and requires a paid subscription after a trial. #### What Are Recent G2 Reviews of 1Password? **"[Seamless, Simple Password Management Across Desktop and Mobile](https://www.g2.com/survey_responses/1password-review-12976873)"** **Rating:** 5.0/5.0 stars *— Roger B.* [Read full review](https://www.g2.com/survey_responses/1password-review-12976873) --- **"[One-Place Password Management with 1Password](https://www.g2.com/survey_responses/1password-review-11960967)"** **Rating:** 4.0/5.0 stars *— Joanna J.* [Read full review](https://www.g2.com/survey_responses/1password-review-11960967) --- #### What Are G2 Users Discussing About 1Password? - [I'm struggling with 1Password's secure sharing features. Can anyone explain the best way to use them?](https://www.g2.com/discussions/i-m-struggling-with-1password-s-secure-sharing-features-can-anyone-explain-the-best-way-to-use-them) - 3 comments, 2 upvotes - [What is 1Password used for?](https://www.g2.com/discussions/1password-what-is-1password-used-for) - 2 comments - [Is 1password any good?](https://www.g2.com/discussions/is-1password-any-good) - 4 comments, 4 upvotes - [What is 1password used for?](https://www.g2.com/discussions/what-is-1password-used-for) - 2 comments - [Can you use 1password for free?](https://www.g2.com/discussions/can-you-use-1password-for-free) - 3 comments, 2 upvotes ### 5. [Ping Identity](https://www.g2.com/products/ping-identity/reviews) Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. **Average Rating:** 4.4/5.0 **Total Reviews:** 118 **How Do G2 Users Rate Ping Identity?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 7.7/10 (Category avg: 8.9/10) - **Easy Setup:** 7.8/10 (Category avg: 9.0/10) - **Backup:** 7.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Ping Identity?** - **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity) - **Company Website:** https://www.PingIdentity.com - **Year Founded:** 2002 - **HQ Location:** Denver, CO - **Twitter:** @pingidentity (42,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/21870/ (2,378 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 69% Enterprise, 23% Mid-Market #### What Are Ping Identity's Pros and Cons? **Pros:** - Customer Management (2 reviews) - Ease of Use (2 reviews) - Adaptability (1 reviews) - Administration Management (1 reviews) - Customer Support (1 reviews) **Cons:** - Limited Features (2 reviews) - Authentication Issues (1 reviews) - Complex Administration (1 reviews) - Complex Setup (1 reviews) - Confusing Interface (1 reviews) ### What Do G2 Reviewers Say About Ping Identity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. - Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. - Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. - Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. - Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. **Cons:** - Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. - Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. - Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. - Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. - Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. #### What Are Recent G2 Reviews of Ping Identity? **"[Scalable and Reliable Identity Management at Massive Scale](https://www.g2.com/survey_responses/ping-identity-review-12643118)"** **Rating:** 5.0/5.0 stars *— Peter B.* [Read full review](https://www.g2.com/survey_responses/ping-identity-review-12643118) --- **"[Comprehensive, Stable Authentication Suite That’s Easy to Use](https://www.g2.com/survey_responses/ping-identity-review-12827456)"** **Rating:** 4.5/5.0 stars *— Naveen Kumar S.* [Read full review](https://www.g2.com/survey_responses/ping-identity-review-12827456) --- #### What Are G2 Users Discussing About Ping Identity? - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) ### 6. [Auth0](https://www.g2.com/products/auth0/reviews) Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while also enabling SSO. **Average Rating:** 4.3/5.0 **Total Reviews:** 267 **How Do G2 Users Rate Auth0?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.7/10 (Category avg: 8.9/10) - **Easy Setup:** 9.3/10 (Category avg: 9.0/10) - **Backup:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Auth0?** - **Seller:** [Okta](https://www.g2.com/sellers/okta) - **Company Website:** https://okta.com - **Year Founded:** 2009 - **HQ Location:** San Francisco, California - **Twitter:** @okta (42,953 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/926041/ (7,513 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Small-Business, 29% Mid-Market #### What Are Auth0's Pros and Cons? **Pros:** - Ease of Use (52 reviews) - Security (46 reviews) - Authentication (38 reviews) - Integrations (33 reviews) - Easy Integrations (32 reviews) **Cons:** - Expensive (26 reviews) - Cost (19 reviews) - Expensive Pricing (17 reviews) - Difficult Learning (15 reviews) - Complexity (12 reviews) ### What Do G2 Reviewers Say About Auth0? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Auth0, simplifying security setup and boosting development efficiency. - Users appreciate the **robust security features** of Auth0, which simplify authentication without hindering development speed. - Users appreciate the **ease of authentication** with Auth0, enjoying secure and flexible integration without development slowdowns. - Users appreciate the **diverse and flexible integrations** Auth0 offers, simplifying authentication and enhancing security across applications. - Users value the **easy integrations** of Auth0, simplifying the addition of various authentication methods efficiently. **Cons:** - Users find Auth0 to be **expensive** , especially as necessary features are locked behind higher-tier pricing structures. - Users find that the **cost of Auth0 escalates** with usage, particularly for essential advanced features in production. - Users find the **expensive pricing** of Auth0 a significant drawback, especially as features become necessary for growth. - Users find the **difficult learning curve** of Auth0 challenging, especially for newcomers looking for a simpler experience. - Users find the **complexity of the configuration UI** challenging, especially for beginners and those seeking intuitive design. #### What Are Recent G2 Reviews of Auth0? **"[A strong option for B2B, Organizations, and more advanced access control](https://www.g2.com/survey_responses/auth0-review-13109133)"** **Rating:** 4.5/5.0 stars *— Yauhen D.* [Read full review](https://www.g2.com/survey_responses/auth0-review-13109133) --- **"[Auth0 Makes Secure Authentication Easy for a Beginner Developer](https://www.g2.com/survey_responses/auth0-review-12955437)"** **Rating:** 5.0/5.0 stars *— Sunshine H.* [Read full review](https://www.g2.com/survey_responses/auth0-review-12955437) --- #### What Are G2 Users Discussing About Auth0? - [What is Auth0 used for?](https://www.g2.com/discussions/auth0-what-is-auth0-used-for) - [Is auth0 free?](https://www.g2.com/discussions/is-auth0-free) - [Is auth0 expensive?](https://www.g2.com/discussions/is-auth0-expensive) - 1 comment - [Is auth0 good?](https://www.g2.com/discussions/is-auth0-good) - [What is auth0 used for?](https://www.g2.com/discussions/what-is-auth0-used-for) - 1 comment ### 7. [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company's own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments. **Average Rating:** 4.3/5.0 **Total Reviews:** 177 **How Do G2 Users Rate IBM Verify CIAM?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.2/10 (Category avg: 8.9/10) - **Easy Setup:** 7.8/10 (Category avg: 9.0/10) - **Backup:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind IBM Verify CIAM?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 39% Mid-Market #### What Are IBM Verify CIAM's Pros and Cons? **Pros:** - Security (61 reviews) - Ease of Use (48 reviews) - Authentication (38 reviews) - Features (29 reviews) - MFA Authentication (29 reviews) **Cons:** - Complex Setup (38 reviews) - Complexity (35 reviews) - Difficult Learning (33 reviews) - Difficult Setup (31 reviews) - Complex Administration (30 reviews) ### What Do G2 Reviewers Say About IBM Verify CIAM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **robust security features** of IBM Verify, enhancing safety in customer registrations and logins. - Users value the **ease of use** of IBM Verify CIAM, appreciating its straightforward setup and user-friendly interface. - Users value the **customizable authentication flows** of IBM Verify CIAM, enhancing security and user experience effectively. - Users appreciate the **security and reliability** of IBM Verify CIAM, enhancing user experience with flexible authentication options. - Users appreciate the **extra security layers** provided by MFA authentication in IBM Verify, enhancing overall safety during logins. **Cons:** - Users find the **initial setup and configuration complex** , especially lacking streamlined documentation for easier onboarding. - Users find the **initial setup and configuration overly complex** , especially without prior IAM experience, complicating the onboarding process. - Users find the **difficult learning curve** of IBM Verify CIAM challenging, especially without prior IAM experience. - Users struggle with the **difficult setup** of IBM Verify CIAM, facing a steep learning curve and complex configurations. - Users find the **initial setup and configuration overly complex** , leading to a steeper learning curve and confusion. #### What Are Recent G2 Reviews of IBM Verify CIAM? **"[Easy SSO & MFA Management with a Helpful Login Activity Dashboard](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983)"** **Rating:** 4.0/5.0 stars *— Divyanshi B.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983) --- **"[Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550)"** **Rating:** 4.5/5.0 stars *— Vamshi Pasala Narayan V.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550) --- #### What Are G2 Users Discussing About IBM Verify CIAM? - [What are the benefits and drawbacks of using IBM Security Verify for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-ibm-security-verify-for-identity-and-access-management) - 1 upvote ### 8. [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access and endpoint privilege mangement. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,226 **How Do G2 Users Rate Keeper Password Manager?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.8/10 (Category avg: 8.9/10) - **Easy Setup:** 8.8/10 (Category avg: 9.0/10) - **Backup:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Keeper Password Manager?** - **Seller:** [Keeper Security](https://www.g2.com/sellers/keeper-security) - **Company Website:** https://www.keepersecurity.com/ - **Year Founded:** 2011 - **HQ Location:** Chicago, IL - **Twitter:** @keepersecurity (18,913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3554342/ (797 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 43% Mid-Market, 41% Small-Business #### What Are Keeper Password Manager's Pros and Cons? **Pros:** - Ease of Use (142 reviews) - Security (108 reviews) - Secure Sharing (76 reviews) - Password Management (72 reviews) - Features (68 reviews) **Cons:** - Password Management (63 reviews) - Autofill Issues (45 reviews) - Login Issues (35 reviews) - Password Issues (30 reviews) - Browser Extension Issues (28 reviews) ### What Do G2 Reviewers Say About Keeper Password Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Keeper Password Manager, making password management quick and effortless. - Users praise the **strong security controls** of Keeper Password Manager, enhancing password management and sharing securely. - Users appreciate the **secure sharing functionality** of Keeper, making password management effortless for teams and individuals. - Users value Keeper for its **secure password management** , facilitating easy sharing and organization for both personal and professional use. - Users appreciate the **user-friendly interface and frequent updates** of Keeper Password Manager, enhancing their overall experience. **Cons:** - Users find the **password management cumbersome** with limited editing capabilities in the browser extension compared to competitors. - Users often face **autofill issues** with Keeper Password Manager, making password management more challenging and less efficient. - Users face **login issues** that disrupt their access and require repeated logins or system reboots for resolution. - Users experience **password issues** with Keeper, finding it clunky and less intuitive for managing new credentials. - Users find the **browser extension limitations** frustrating, wishing for easier access to features and password management. #### What Are Recent G2 Reviews of Keeper Password Manager? **"[Keeper is phenomenal - Highly recommended for companies looking to enhance their security.](https://www.g2.com/survey_responses/keeper-password-manager-review-11840869)"** **Rating:** 5.0/5.0 stars *— Juliano B.* [Read full review](https://www.g2.com/survey_responses/keeper-password-manager-review-11840869) --- **"[Feature rich password manager meeting all our business needs for password security and hygiene](https://www.g2.com/survey_responses/keeper-password-manager-review-10821974)"** **Rating:** 4.5/5.0 stars *— John C.* [Read full review](https://www.g2.com/survey_responses/keeper-password-manager-review-10821974) --- #### What Are G2 Users Discussing About Keeper Password Manager? - [What is Keeper Password Manager used for?](https://www.g2.com/discussions/what-is-keeper-password-manager-used-for) - 2 comments - [What is a good password keeper app?](https://www.g2.com/discussions/what-is-a-good-password-keeper-app) - 1 comment, 1 upvote - [How do I get rid of Keeper Password Manager?](https://www.g2.com/discussions/how-do-i-get-rid-of-keeper-password-manager) - [How do I use Keeper Password Manager?](https://www.g2.com/discussions/how-do-i-use-keeper-password-manager) - [Is Keeper Password Manager Secure?](https://www.g2.com/discussions/is-keeper-password-manager-secure) - 1 comment ### 9. [Dexatel](https://www.g2.com/products/dexatel/reviews) Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Dexatel?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Dexatel?** - **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0) - **Company Website:** https://dexatel.com/ - **Year Founded:** 2015 - **HQ Location:** Tallinn, EE - **Twitter:** @dexatel (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dexatel-ou/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software - **Company Size:** 49% Mid-Market, 44% Enterprise #### What Are Dexatel's Pros and Cons? **Pros:** - API Integration (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) - Time Management (1 reviews) - Time-Saving (1 reviews) ### What Do G2 Reviewers Say About Dexatel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease and reliability** of Dexatel Verify, streamlining workflows and saving valuable time. - Users value the **ease of use** of Dexatel, as it streamlines workflows and enhances efficiency in verifying contacts. - Users appreciate the **reliability** of Dexatel, which streamlines workflows and saves significant time in verifying contacts. - Users appreciate the **time-saving efficiency** of Dexatel Verify, enhancing workflow and simplifying number verification tasks. - Users appreciate the **time-saving efficiency** of Dexatel, making workflows quicker and more reliable overall. #### What Are Recent G2 Reviews of Dexatel? **"[Transparent Pricing, Reliable OTP Delivery for Gaming Platforms](https://www.g2.com/survey_responses/dexatel-review-13120431)"** **Rating:** 5.0/5.0 stars *— Horacio T.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13120431) --- **"[switched for Transparent Pricing, Stayed for the reliability](https://www.g2.com/survey_responses/dexatel-review-13120500)"** **Rating:** 5.0/5.0 stars *— Moe F.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13120500) --- #### What Are G2 Users Discussing About Dexatel? - [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for) ### 10. [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) PingID is a cloud-based, adaptive multi-factor authentication (MFA) solution designed to enhance security while maintaining user convenience. It enables organizations to implement robust authentication measures across various applications and services, ensuring that only authorized users gain access. By integrating seamlessly with existing identity systems, PingID supports a range of authentication methods, including mobile apps, biometrics, security keys, and more, catering to diverse user preferences and security requirements. Key Features and Functionality: - Versatile Authentication Methods: Supports multiple authentication options such as mobile push notifications, biometrics (fingerprint and facial recognition), SMS, email, voice calls, and hardware tokens, allowing users to choose their preferred method. - Adaptive Authentication: Evaluates contextual factors like device posture, geolocation, and IP address to adjust authentication requirements dynamically, enhancing security without compromising user experience. - Seamless Integration: Integrates with various platforms, including PingOne, PingFederate, VPNs, Microsoft Azure AD, and Active Directory Federation Services (AD FS), facilitating easy deployment within existing IT infrastructures. - User Self-Service Portal: Empowers users to manage their authentication devices and methods, reducing the burden on IT support and improving overall productivity. - Comprehensive Administrative Insights: Provides dashboards for monitoring MFA usage and associated costs, enabling administrators to make informed decisions regarding security policies and resource allocation. Primary Value and Problem Solved: PingID addresses the critical need for enhanced security in an era where cyber threats are increasingly sophisticated. By implementing adaptive MFA, it ensures that access to sensitive applications and data is granted only to verified users, thereby mitigating the risk of unauthorized access and potential data breaches. Simultaneously, PingID maintains a user-friendly experience by offering flexible authentication methods and minimizing disruptions, striking a balance between stringent security measures and operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 35 **How Do G2 Users Rate PingID?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.2/10 (Category avg: 8.9/10) - **Easy Setup:** 9.3/10 (Category avg: 9.0/10) - **Backup:** 8.1/10 (Category avg: 8.8/10) **Who Is the Company Behind PingID?** - **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity) - **Year Founded:** 2002 - **HQ Location:** Denver, CO - **Twitter:** @pingidentity (42,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/21870/ (2,378 employees on LinkedIn®) - **Phone:** 1.303.468.2900 **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 74% Enterprise, 18% Small-Business #### What Are PingID's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Reliability (3 reviews) - Seamless Experience (3 reviews) - Security (3 reviews) - Intuitive (2 reviews) **Cons:** - Complex Setup (2 reviews) - Setup Difficulties (2 reviews) - API Issues (1 reviews) - Configuration Difficulty (1 reviews) - Connectivity Issues (1 reviews) ### What Do G2 Reviewers Say About PingID? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** with PingID to be remarkable, enhancing security without complexity in authentication. - Users value the **reliable and seamless authentication** experience of PingID, enhancing security without sacrificing usability. - Users appreciate the **seamless multi-factor authentication** of PingID, providing a fast and user-friendly experience. - Users value the **high security** of PingID, which offers a seamless and user-friendly authentication experience. - Users appreciate the **intuitive user interface** of PingID, making multi-factor authentication simple and efficient. **Cons:** - Users find the **complex setup** of PingID challenging, particularly for first-time users and those with intricate infrastructures. - Users find the **setup difficulties** of PingID challenging, particularly for first-time users and complex infrastructures. - Users face **API issues** with PingID, particularly with server reset failures upon app uninstallation. - Users find the **initial setup complex** , leading to a frustrating experience with PingID. - Users experience **connectivity issues** with PingID, particularly when the app is uninstalled and does not reset server settings. #### What Are Recent G2 Reviews of PingID? **"[PingID is a fantastic security solution](https://www.g2.com/survey_responses/pingid-review-11681054)"** **Rating:** 5.0/5.0 stars *— Cristhian R.* [Read full review](https://www.g2.com/survey_responses/pingid-review-11681054) --- **"[Easy to Use, Simple Setup, and Straightforward Experience](https://www.g2.com/survey_responses/pingid-review-12977825)"** **Rating:** 5.0/5.0 stars *— Rhythm K.* [Read full review](https://www.g2.com/survey_responses/pingid-review-12977825) --- #### What Are G2 Users Discussing About PingID? - [Why do companies use Ping?](https://www.g2.com/discussions/why-do-companies-use-ping) - [What is MFA in PingID?](https://www.g2.com/discussions/what-is-mfa-in-pingid) - [What is the difference between Ping and Okta?](https://www.g2.com/discussions/what-is-the-difference-between-ping-and-okta) - [What does PingID app do?](https://www.g2.com/discussions/what-does-pingid-app-do) ### 11. [RSA SecureID](https://www.g2.com/products/rsa-secureid/reviews) Ensure users have convenient, secure access—from any device, anywhere—to the applications they need, whether in the cloud or on-premises. RSA SecurID Access is an enterprise-grade multi-factor authentication and access management solution that lets organizations consistently and centrally enforce dynamic risk-driven access policies aimed at providing continuous, seamless authentication. It protects all of your resources with a wide range of authentication methods, including push notification, biometrics, OTP, SMS, and traditional hardware and software tokens. Visit us at https://www.rsa.com/ **Average Rating:** 4.4/5.0 **Total Reviews:** 104 **How Do G2 Users Rate RSA SecureID?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.6/10 (Category avg: 8.9/10) - **Easy Setup:** 9.1/10 (Category avg: 9.0/10) - **Backup:** 7.7/10 (Category avg: 8.8/10) **Who Is the Company Behind RSA SecureID?** - **Seller:** [RSA Security](https://www.g2.com/sellers/rsa-security-520d10cb-0052-4033-b6ef-85c594df8c8b) - **HQ Location:** Bedford, MA - **Twitter:** @RSAsecurity (110,293 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rsasecurity/ (2,761 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 67% Enterprise, 27% Mid-Market #### What Are RSA SecureID's Pros and Cons? **Pros:** - Data Security (3 reviews) - Security (3 reviews) - Risk Assessment (2 reviews) - 2FA Security (1 reviews) - Access Control (1 reviews) **Cons:** - Expensive (2 reviews) - 2FA Issues (1 reviews) - Complex Administration (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) ### What Do G2 Reviewers Say About RSA SecureID? *AI-generated summary from verified user reviews* **Pros:** - Users value the **robust data security** of RSA SecureID, appreciating its adaptive protection against cybersecurity threats. - Users value the **strong security** of RSA SecureID, appreciating its reliability and adaptive multi-factor authentication features. - Users value the **dynamic risk assessment** of RSA SecureID, enhancing security through intelligent and adaptive behavior analysis. - Users value the **strong security** of RSA SecureID, appreciating its reliable multi-factor authentication for safe access. - Users highlight the **strong access control** of RSA SecureID, ensuring secure remote task management and user protection. **Cons:** - Users note that RSA SecurID has **high costs** for implementation and maintenance, making it less cost-effective than alternatives. - Users struggle with **2FA issues** , including complex setup, costly token replacement, and outdated manual OTP entry. - Users find that the **complex administration** of RSA SecureID adds significant challenges to its overall usability and management. - Users find the **complex setup and management** of RSA SecurID to be a significant drawback in their experience. - Users find the **complex setup** of RSA SecurID frustrating, leading to challenges in effective management and usability. #### What Are Recent G2 Reviews of RSA SecureID? **"[Cybersecurity expert in IoT/OT security, MFA, threat detection, and compliance.](https://www.g2.com/survey_responses/rsa-secureid-review-10939550)"** **Rating:** 5.0/5.0 stars *— Verified User in Investment Banking* [Read full review](https://www.g2.com/survey_responses/rsa-secureid-review-10939550) --- **"[Secure Multi-Factor Authentication in a Trusted Environment](https://www.g2.com/survey_responses/rsa-secureid-review-12724214)"** **Rating:** 4.5/5.0 stars *— Ankur V.* [Read full review](https://www.g2.com/survey_responses/rsa-secureid-review-12724214) --- #### What Are G2 Users Discussing About RSA SecureID? - [What are the benefits and drawbacks of using SecurID for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-securid-for-identity-and-access-management) - [What is RSA Fraud & Risk Intelligence Suite used for?](https://www.g2.com/discussions/what-is-rsa-fraud-risk-intelligence-suite-used-for) - [How do I set up RSA SecurID?](https://www.g2.com/discussions/how-do-i-set-up-rsa-securid) - [How do I log into my RSA token?](https://www.g2.com/discussions/how-do-i-log-into-my-rsa-token) - [How does the RSA SecurID work?](https://www.g2.com/discussions/how-does-the-rsa-securid-work) ### 12. [LastPass](https://www.g2.com/products/lastpass/reviews) LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass combines strong security with everyday simplicity. For individuals, LastPass makes online life easier by securely storing credentials, generating strong passwords, and autofilling logins when needed. That means less friction, fewer resets, and safer access wherever work and life happens. For businesses, LastPass helps lean IT teams secure AI‑driven work by reducing risk by controlling access to unapproved apps, while storing and managing employee credentials and integrating with identity providers to fill gaps left by SSO. It’s simpler access, better visibility, and stronger security without added complexity. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,040 **How Do G2 Users Rate LastPass?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.1/10 (Category avg: 8.9/10) - **Easy Setup:** 9.0/10 (Category avg: 9.0/10) - **Backup:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind LastPass?** - **Seller:** [LastPass](https://www.g2.com/sellers/lastpass) - **Company Website:** https://www.lastpass.com/ - **Year Founded:** 2008 - **HQ Location:** Boston, Massachusetts - **Twitter:** @LastPass (45,838 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lastpass/ (726 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Small-Business, 25% Mid-Market #### What Are LastPass's Pros and Cons? **Pros:** - Ease of Use (227 reviews) - Password Management (170 reviews) - Security (155 reviews) - Autofill Feature (107 reviews) - Password Security (99 reviews) **Cons:** - Autofill Issues (83 reviews) - Password Management (78 reviews) - Login Issues (66 reviews) - Password Issues (44 reviews) - Browser Extension Issues (43 reviews) ### What Do G2 Reviewers Say About LastPass? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of LastPass, streamlining password management across all their devices seamlessly. - Users appreciate the **secure password storage** of LastPass, enjoying its simplicity and seamless updates for logins. - Users appreciate the **high security levels** of LastPass, boosting confidence in password protection against data breaches. - Users love the **Autofill feature** in LastPass, simplifying login processes and enhancing security for shared accounts. - Users appreciate the **high security levels** of LastPass, feeling confident in their password protection even during breaches. **Cons:** - Users often face **autofill issues** with LastPass, making login processes cumbersome and inconsistent across platforms. - Users find **password generation too long** at times, and experience confusion with autofill in incorrect fields. - Users often face **login issues** with LastPass, hindering app access and creating frustration during usage. - Users find the **password change hassle** stressful and encounter issues with the "copy password" function. - Users experience **browser extension issues** that hinder usability, including slow performance and obstructive interface elements. #### What Are Recent G2 Reviews of LastPass? **"[Excellent Password Management with Smart New Password Suggestions](https://www.g2.com/survey_responses/lastpass-review-12745127)"** **Rating:** 5.0/5.0 stars *— Deepak A.* [Read full review](https://www.g2.com/survey_responses/lastpass-review-12745127) --- **"[Stress-Free Password Management with Seamless Autofill and Sync](https://www.g2.com/survey_responses/lastpass-review-12845237)"** **Rating:** 4.5/5.0 stars *— Ashwin B.* [Read full review](https://www.g2.com/survey_responses/lastpass-review-12845237) --- #### What Are G2 Users Discussing About LastPass? - [I'm having trouble organizing and sharing passwords securely with LastPass. How can I do this more efficiently?](https://www.g2.com/discussions/i-m-having-trouble-organizing-and-sharing-passwords-securely-with-lastpass-how-can-i-do-this-more-efficiently) - [What is LastPass used for?](https://www.g2.com/discussions/lastpass-what-is-lastpass-used-for) - 3 comments - [What is LastPass used for?](https://www.g2.com/discussions/what-is-lastpass-used-for) - 4 comments, 1 upvote - [Is LastPass app safe?](https://www.g2.com/discussions/is-lastpass-app-safe) - 2 comments, 2 upvotes - [What are LastPass premium features?](https://www.g2.com/discussions/what-are-lastpass-premium-features) - 1 comment, 1 upvote ### 13. [OneLogin](https://www.g2.com/products/onelogin/reviews) OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin enables IT identity policy enforcement and instantly disables app access for employees who leave or change roles in real-time by removing them from Active Directory. Take control over application access, quickly on- and off-board team members, and provide end-users with easy access to all their applications on every device. Extend your on-premises security model to the cloud in minutes. Eliminate the pain and expense of extensive identity policy management. OneLogin reduces identity infrastructure costs and complex integration projects for each new app and efficiently extends identity policies to the cloud. OneLogin eliminates the need for lengthy integration and provisioning projects, manual de-provisioning, protracted on- and off-boarding processes, username and password resets, and Shadow IT. **Average Rating:** 4.4/5.0 **Total Reviews:** 273 **How Do G2 Users Rate OneLogin?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.4/10 (Category avg: 8.9/10) - **Easy Setup:** 9.0/10 (Category avg: 9.0/10) - **Backup:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind OneLogin?** - **Seller:** [One Identity](https://www.g2.com/sellers/one-identity) - **HQ Location:** Aliso Viejo, CA - **Twitter:** @OneIdentity (7,871 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/one-identity (718 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager - **Top Industries:** Computer Software, Education Management - **Company Size:** 49% Mid-Market, 40% Enterprise #### What Are OneLogin's Pros and Cons? **Pros:** - Easy Access (4 reviews) - Security (4 reviews) - Single Sign-On (4 reviews) - SSO (4 reviews) - SSO (Single Sign-On) (4 reviews) **Cons:** - Limited Features (2 reviews) - Limited Functionality (2 reviews) - Login Issues (2 reviews) - Missing Features (2 reviews) - Product Issues (2 reviews) ### What Do G2 Reviewers Say About OneLogin? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy access** OneLogin provides, simplifying login with just one password for all applications. - Users commend the **robust security features** of OneLogin, enhancing protection with strong authentication and password management. - Users praise OneLogin for its **seamless single sign-on** functionality, enhancing security and streamlining access across apps. - Users praise OneLogin for its **effective SSO capabilities** , providing a secure and convenient access solution. - Users value the **seamless SSO experience** provided by OneLogin, enhancing efficiency and security in accessing applications. **Cons:** - Users find **limited features** in OneLogin, focusing mainly on SSO and MFA without advanced IAM capabilities. - Users report **limited functionality** in OneLogin, citing a lack of advanced IAM features and slow support response times. - Users express concern over **login issues** that occasionally disrupt access to business tools and services. - Users report a **lack of advanced features** in OneLogin, hindering functionality and overall satisfaction with the platform. - Users are concerned about **outages** with OneLogin that disrupt their experience and business applications significantly. #### What Are Recent G2 Reviews of OneLogin? **"[Reliable SSO and Access Management Platform](https://www.g2.com/survey_responses/onelogin-review-13076565)"** **Rating:** 5.0/5.0 stars *— Utkarsh K.* [Read full review](https://www.g2.com/survey_responses/onelogin-review-13076565) --- **"[Outstanding IAM & SSO Solution with Robust Security Features](https://www.g2.com/survey_responses/onelogin-review-11936577)"** **Rating:** 5.0/5.0 stars *— Veerendra C.* [Read full review](https://www.g2.com/survey_responses/onelogin-review-11936577) --- #### What Are G2 Users Discussing About OneLogin? - [What is OneLogin used for?](https://www.g2.com/discussions/what-is-onelogin-used-for) - [How much does SSO cost?](https://www.g2.com/discussions/how-much-does-sso-cost) - [What is OneLogin app?](https://www.g2.com/discussions/what-is-onelogin-app) - 1 comment - [How do I log into OneLogin?](https://www.g2.com/discussions/how-do-i-log-into-onelogin) - 1 comment - [Is OneLogin safe?](https://www.g2.com/discussions/is-onelogin-safe) - 3 comments ### 14. [WSO2 Identity Platform](https://www.g2.com/products/wso2-identity-platform/reviews) What is WSO2 Identity Platform? WSO2 Identity Platform is a unified, API-first suite designed to orchestrate identity for humans, applications, and autonomous AI agents. It provides a modular fabric for modern identity, allowing organizations to deploy the full platform or select specific capabilities to enhance their existing IAM stack. Managed identities within the suite now exceed one billion for more than 250 customers across global industries including financial services, healthcare, and government. Comprehensive capabilities WSO2 Identity Platform serves as a strategic foundation for modern identity by offering: - Developer-first design with extreme extensibility: Use an API-first approach to customize every stage of the user journey. Avoid proprietary black boxes with a platform built for deep technical integration. - Open source freedom without hidden vendor lock-in: Retain full control of your identity data and logic. Benefit from a transparent, community-vetted codebase that ensures long-term agility and security. - Deploy anywhere across hybrid and cloud environments: Run WSO2 Access Manager on-premises, in private clouds, or as a containerized solution. Maintain consistency across your infrastructure with ease. - Scale to millions of users with proven reliability: Effortlessly manage complex B2B and B2C requirements. From progressive profiling to delegated administration, handle massive growth without performance loss. - Future-proof security for humans and AI agents: Secure the next generation of digital interactions. Use AI-powered flows and branding to protect both human users and autonomous AI agents seamlessly. - Meet global standards with built-in compliance: Simplify adherence to GDPR, FAPI, and OIDC. WSO2 Access Manager provides the granular consent and security protocols required for highly regulated industries. Value proposition: How do you position yourself against your competitors? - WSO2 Identity Platform is designed for deep technical integration and absolute deployment freedom. - Total deployment freedom: Maintain control with options for self-managed software for privacy or managed SaaS for speed. - Agentic enterprise strategy: WSO2 is a pioneer in treating AI agents as first-class citizens, providing the identity layer required to secure and govern autonomous AI interactions. - Extreme extensibility: Service extensions and an API-first approach allow developers to modify flow behaviors to meet unique requirements without being locked into a "proprietary black box". - Lower TCO & high ROI: Proven to provide a 332% ROI over three years, with pricing that allows for scaling to over 100 million users without exponential cost increases. - Open source transparency: A community-vetted codebase ensures long-term agility, security, and the elimination of hidden vendor lock-in. **Average Rating:** 4.5/5.0 **Total Reviews:** 107 **How Do G2 Users Rate WSO2 Identity Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.3/10 (Category avg: 8.9/10) - **Easy Setup:** 8.8/10 (Category avg: 9.0/10) - **Backup:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind WSO2 Identity Platform?** - **Seller:** [WSO2](https://www.g2.com/sellers/wso2) - **Company Website:** https://wso2.com - **Year Founded:** 2005 - **HQ Location:** Mountain View, CA - **Twitter:** @wso2 (12,751 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/66028/ (1,254 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 47% Mid-Market, 37% Enterprise #### What Are WSO2 Identity Platform's Pros and Cons? **Pros:** - Authentication (31 reviews) - Security (26 reviews) - Identity Management (24 reviews) - Ease of Use (23 reviews) - Single Sign-On (22 reviews) **Cons:** - Difficult Learning (14 reviews) - Complexity (11 reviews) - Complex Setup (11 reviews) - Learning Curve (10 reviews) - Poor Documentation (10 reviews) ### What Do G2 Reviewers Say About WSO2 Identity Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless authentication integration** of WSO2 Identity Platform, enhancing security and simplifying user access management. - Users value the **robust security features** of WSO2 Identity Platform, enhancing their cyber security effectiveness and management. - Users appreciate the **user-friendly interface** of WSO2 Identity Platform, simplifying identity management with ease of integration. - Users appreciate the **ease of setup and integration** with WSO2 Identity Platform, streamlining their implementation process. - Users praise **Single Sign-On** in WSO2 Identity Platform for its seamless access management and enhanced security features. **Cons:** - Users report a **difficult learning curve** with WSO2 Identity Platform, especially for beginners and complex customizations. - Users find WSO2 Identity Platform to have a **complexity barrier** that challenges beginners and requires advanced knowledge. - Users find the **complex setup** of WSO2 Identity Platform challenging, often requiring significant technical expertise and learning resources. - Users often struggle with a **steep learning curve** in WSO2 Identity Platform, making initial setup challenging for beginners. - Users face a **poor documentation** issue, making integration and customization efforts overly complicated and time-consuming. #### What Are Recent G2 Reviews of WSO2 Identity Platform? **"[Bridging RFC Precision with Real-World Flexibility in WSO2 IS](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135)"** **Rating:** 5.0/5.0 stars *— CEDRIC G.* [Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-11404135) --- **"[Total Control and Unmatched Customization](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062)"** **Rating:** 4.5/5.0 stars *— Octavio d.* [Read full review](https://www.g2.com/survey_responses/wso2-identity-platform-review-12748062) --- ### 15. [YubiKey](https://www.g2.com/products/yubikey/reviews) Yubico is a modern cybersecurity company, focused on stopping cyber attacks in their tracks. Most attackers don’t break in—they log in. Companies often rely on legacy passwords and authenticator apps, that are easily bypassed by modern AI-powered hackers and create a false sense of security. We believe the future is passwordless, and Yubico's security keys, known as YubiKeys, deliver unbeatable protection by eliminating these vulnerabilities while enabling a fast, frictionless experience users love. **Average Rating:** 4.7/5.0 **Total Reviews:** 34 **How Do G2 Users Rate YubiKey?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.5/10 (Category avg: 8.9/10) - **Easy Setup:** 9.2/10 (Category avg: 9.0/10) - **Backup:** 6.9/10 (Category avg: 8.8/10) **Who Is the Company Behind YubiKey?** - **Seller:** [Yubico](https://www.g2.com/sellers/yubico) - **Company Website:** https://www.yubico.com - **Year Founded:** 2007 - **HQ Location:** Santa Clara - **Twitter:** @Yubico (40,494 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1554297/ (602 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 34% Small-Business, 31% Mid-Market #### What Are YubiKey's Pros and Cons? **Pros:** - Security (10 reviews) - Ease of Use (7 reviews) - Reliability (5 reviews) - Automation (4 reviews) - Easy Setup (4 reviews) **Cons:** - Complex Setup (5 reviews) - Difficult Learning (4 reviews) - Difficult Setup (4 reviews) - Limited Compatibility (4 reviews) - Complexity (3 reviews) ### What Do G2 Reviewers Say About YubiKey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong security** of YubiKey, providing reliable protection against phishing and credential theft effortlessly. - Users appreciate the **ease of use** of YubiKey, enjoying seamless, reliable authentication across multiple devices. - Users appreciate the **reliability** of YubiKey, enjoying its seamless integration and consistent performance across devices. - Users appreciate the **reliable and simple automation** of YubiKey, enhancing their daily authentication experience across devices. - Users highlight the **easy setup** of YubiKey, allowing quick deployment and secure multi-factor authentication without hassle. **Cons:** - Users experience a **complex setup** process, which can confuse less technical users across different platforms. - Users report a **difficult learning curve** due to the technical nature of setup and protocol understanding. - Users find the **difficult setup** of YubiKey challenging, especially for those unfamiliar with technical configurations. - Users face **limited compatibility** with YubiKey, as some services lack support, affecting overall usability. - Users find the **complexity of initial setup** and multi-platform use can be challenging, especially for non-technical individuals. #### What Are Recent G2 Reviews of YubiKey? **"[Reliable, hardware-based MFA that works seamlessly across devices](https://www.g2.com/survey_responses/yubikey-review-12133003)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/yubikey-review-12133003) --- **"[Phishing-Resistant Authentication Made Simple](https://www.g2.com/survey_responses/yubikey-review-6718547)"** **Rating:** 4.5/5.0 stars *— Richard P.* [Read full review](https://www.g2.com/survey_responses/yubikey-review-6718547) --- #### What Are G2 Users Discussing About YubiKey? - [Is yubico open source?](https://www.g2.com/discussions/is-yubico-open-source) - 1 comment - [How does YubiKey 5 work?](https://www.g2.com/discussions/how-does-yubikey-5-work) - [How many keys can YubiKey store?](https://www.g2.com/discussions/how-many-keys-can-yubikey-store) - [What can you do with a YubiKey?](https://www.g2.com/discussions/what-can-you-do-with-a-yubikey) ### 16. [AuthX](https://www.g2.com/products/authx/reviews) AuthX is a cloud-based IAM platform offering Passwordless Authentication with SSO, MFA, Passkeys, Badge Tap & Go, and Biometrics. It streamlines secure access across Workstations, Web, Network, and Mobile endpoints with advanced authentication workflows. Enabling Zero Trust Security, AuthX unifies credentials, apps, and devices while proactively managing risks. **Average Rating:** 4.9/5.0 **Total Reviews:** 66 **How Do G2 Users Rate AuthX?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.9/10 (Category avg: 8.9/10) - **Easy Setup:** 9.8/10 (Category avg: 9.0/10) - **Backup:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind AuthX?** - **Seller:** [AuthX](https://www.g2.com/sellers/authx) - **Year Founded:** 2019 - **HQ Location:** Gaithersburg, Maryland, United States - **Twitter:** @auth_x (229 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/authx1 (31 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 88% Mid-Market, 17% Enterprise #### What Are AuthX's Pros and Cons? **Pros:** - Ease of Use (43 reviews) - Security (41 reviews) - Single Sign-On (30 reviews) - Easy Access (25 reviews) - Easy Integrations (20 reviews) **Cons:** - Difficult Learning (2 reviews) - Difficult Learning Process (2 reviews) - High Learning Curve (2 reviews) - Learning Curve (2 reviews) - API Difficulty (1 reviews) ### What Do G2 Reviewers Say About AuthX? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** with AuthX, enjoying efficient and seamless passwordless authentication across their systems. - Users value the **efficient security features** of AuthX, appreciating its passwordless login and contextual MFA for safe access. - Users appreciate the **seamless authentication** with AuthX's Single Sign-On, enhancing workflow efficiency and maintaining robust security. - Users appreciate the **easy access** provided by AuthX, benefiting from seamless passwordless authentication and efficient workflows. - Users love the **easy integrations** of AuthX, enhancing efficiency and security across various systems and tools. **Cons:** - Users note a **difficult learning** curve with AuthX, particularly for those new to IAM systems and advanced features. - Users find the **difficult learning process** for AuthX challenging but appreciate its powerful features once mastered. - Users find the **high learning curve** of AuthX challenging initially, especially for those new to IAM systems. - Users find the initial **learning curve steep** , especially for those unfamiliar with IAM systems and complex features. - Users find the **API difficulty** challenging, especially due to a steep learning curve and limited documentation. #### What Are Recent G2 Reviews of AuthX? **"[Passwordless Authentication That Fits Naturally Into Everyday Work](https://www.g2.com/survey_responses/authx-review-11920325)"** **Rating:** 5.0/5.0 stars *— Chethan M.* [Read full review](https://www.g2.com/survey_responses/authx-review-11920325) --- **"[Seamless Single Sign-On That Keeps Work Moving](https://www.g2.com/survey_responses/authx-review-11920358)"** **Rating:** 5.0/5.0 stars *— Allwin I.* [Read full review](https://www.g2.com/survey_responses/authx-review-11920358) --- #### What Are G2 Users Discussing About AuthX? - [What is AuthX used for?](https://www.g2.com/discussions/what-is-authx-used-for) ### 17. [Thales SafeNet Trusted Access](https://www.g2.com/products/thales-safenet-trusted-access/reviews) SafeNet Trusted Access from Thales Group is a cloud-based Access Management and Authentication service that enables secure, frictionless access to cloud and enterprise applications. It combines single-sign-on (SSO), multi-factor authentication (MFA), and context-based access policies into a unified platform to ensure the right user has the right level of access at the right time. SafeNet Trusted Access supports a broad range of authentication methods, including adaptive and risk-based authentication, FIDO-based authenticators, push and mobile-based options, allowing organizations to tailor security to different users and use cases. Smart SSO reduces password fatigue while step-up authentication is applied where required. Delivered as a SaaS solution with no infrastructure required, it enables rapid deployment, scalable user management, and seamless integration with cloud and on-premises applications, supporting zero trust security both in the cloud and on-premises. **Average Rating:** 4.5/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Thales SafeNet Trusted Access?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.2/10 (Category avg: 8.9/10) - **Easy Setup:** 8.9/10 (Category avg: 9.0/10) - **Backup:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Thales SafeNet Trusted Access?** - **Seller:** [Thales Group](https://www.g2.com/sellers/thales-group) - **HQ Location:** Austin, Texas - **Twitter:** @ThalesCloudSec (6,935 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/thalessoftwaremonetization/ (46 employees on LinkedIn®) - **Ownership:** EPA:HO - **Total Revenue (USD mm):** $15,854 **Who Uses This Product?** - **Top Industries:** Computer Networking - **Company Size:** 63% Enterprise, 30% Mid-Market #### What Are Thales SafeNet Trusted Access's Pros and Cons? **Pros:** - 2FA Security (1 reviews) - Access Control (1 reviews) - Cloud Services (1 reviews) - Cross-platform (1 reviews) - Data Analysis (1 reviews) **Cons:** - Admin Limitations (1 reviews) - Complex Administration (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Difficult Learning Process (1 reviews) ### What Do G2 Reviewers Say About Thales SafeNet Trusted Access? *AI-generated summary from verified user reviews* **Pros:** - Users value the **convenience of managing SSO and MFA in one place** , reducing complexities across multiple vendors. - Users appreciate the **streamlined access control** of Thales SafeNet Trusted Access, simplifying management of SSO and MFA. - Users appreciate the **streamlined management of SSO and MFA policies** , simplifying configurations for key SaaS applications. - Users value the **cross-platform capabilities** of Thales SafeNet Trusted Access, simplifying management of SSO and MFA across apps. - Users appreciate the **comprehensive data analysis** capabilities of Thales SafeNet Trusted Access, streamlining management and audits effectively. **Cons:** - Users note **admin limitations** due to confusing interfaces and unhelpful error messages during integrations, hindering efficient changes. - Users find the **complex administration** process challenging, often requiring additional time to navigate the UI and integrations. - Users find the **initial integration complexity** challenging due to quirks and unclear error messages, requiring time to master. - Users experience **complex setup** challenges with Thales SafeNet Trusted Access, requiring time to navigate its intricate admin UI. - Users face a **difficult learning process** with Thales SafeNet Trusted Access, requiring time to navigate its complexities effectively. #### What Are Recent G2 Reviews of Thales SafeNet Trusted Access? **"[One Place for SSO, MFA & Conditional Access—with Audit-Ready Reporting](https://www.g2.com/survey_responses/thales-safenet-trusted-access-review-12236301)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/thales-safenet-trusted-access-review-12236301) --- **"[The Hybrid Identity Bridge for Modern Enterprise Stacks.](https://www.g2.com/survey_responses/thales-safenet-trusted-access-review-12809137)"** **Rating:** 4.5/5.0 stars *— Pablo C.* [Read full review](https://www.g2.com/survey_responses/thales-safenet-trusted-access-review-12809137) --- #### What Are G2 Users Discussing About Thales SafeNet Trusted Access? - [What is Thales SafeNet Trusted Access used for?](https://www.g2.com/discussions/what-is-thales-safenet-trusted-access-used-for) - 1 comment ### 18. [Twilio Verify](https://www.g2.com/products/twilio-verify/reviews) Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise. **Average Rating:** 4.6/5.0 **Total Reviews:** 68 **How Do G2 Users Rate Twilio Verify?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.4/10 (Category avg: 8.9/10) - **Easy Setup:** 9.5/10 (Category avg: 9.0/10) - **Backup:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Twilio Verify?** - **Seller:** [Twilio](https://www.g2.com/sellers/twilio) - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @twilio (81,644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/twilio-inc-/ (6,678 employees on LinkedIn®) - **Ownership:** NYSE: TWLO **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of Twilio Verify? **"[On point communication API for startups](https://www.g2.com/survey_responses/twilio-verify-review-9921132)"** **Rating:** 4.5/5.0 stars *— Amol K.* [Read full review](https://www.g2.com/survey_responses/twilio-verify-review-9921132) --- **"[My Go to Authentication API for Boosting Security in my personal/professional projects.](https://www.g2.com/survey_responses/twilio-verify-review-8738266)"** **Rating:** 4.0/5.0 stars *— Prabal B.* [Read full review](https://www.g2.com/survey_responses/twilio-verify-review-8738266) --- #### What Are G2 Users Discussing About Twilio Verify? - [Can I use Authy instead of Microsoft authenticator?](https://www.g2.com/discussions/can-i-use-authy-instead-of-microsoft-authenticator) - [Which is better Authy or Google Authenticator?](https://www.g2.com/discussions/which-is-better-authy-or-google-authenticator) - 2 comments, 1 upvote - [Is the Authy app safe?](https://www.g2.com/discussions/is-the-authy-app-safe) - 1 comment - [What does Authy work with?](https://www.g2.com/discussions/what-does-authy-work-with) - 1 comment ### 19. [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials. CyberArk Identity is part of the CyberArk Identity Security Platform. Built for the dynamic enterprise, CyberArk Identity Security Platform secures access for any identity to any resource or environment from anywhere using any device. The CyberArk Identity Security Platform enables operational efficiencies with a single admin portal, streamlines meeting compliance requirements with unified audit capabilities, and delivers Identity Security Intelligence for continuous identity threat detection and protection. Workforce Access solutions: • CyberArk Single Sign-On (SSO) is an easy-to-manage solution for one-click access to your cloud, mobile, and legacy apps. CyberArk SSO enables a secure and frictionless sign-in experience for both internal and external users that adjusts based on risk. • CyberArk App Gateway is an add-on to our Single Sign-On solution that enables VPN-less access to legacy applications. It allows companies to set up per-application, per-user access to individual legacy applications hosted on-premises. • CyberArk Adaptive Multi-Factor Authentication (MFA) helps strengthen security and prevent attacks involving compromised credentials by requiring users to present multiple forms of evidence to gain access to your applications. Unlike traditional MFA solutions, CyberArk Adaptive MFA uses AI-powered behavioral analytics and contextual information to determine which authentication factors to apply to a particular user in a specific situation. • CyberArk Secure Web Sessions is a cloud-based service that enables organizations to monitor, record, and audit end-user activity within high-risk and high-value web applications. Security and compliance specialists can use Secure Web Sessions to search recorded sessions using free text input and quickly filter events by users, dates, and actions. • CyberArk Workforce Password Management is an enterprise-focused password manager providing a user-friendly solution to store business application credentials in a centralized vault and securely share them with other users in the organization. Identity Management Services: • CyberArk Identity Lifecycle Management provides an easy way to route application access requests, create application accounts, manage entitlements for those accounts, and revoke access when necessary. • CyberArk Identity Flows is an identity orchestration solution that improves security, efficiency, and productivity by automating identity data and events. With Identity Flows, organizations can orchestrate complex identity management processes and synchronize identity data across diverse applications, directory stores, and repositories. • CyberArk Identity Compliance solution continuously discovers access, streamlines access certifications, and provides comprehensive identity analytics. Identity Compliance automates manually intensive, error-prone administrative processes, ensuring all workforce and privileged access rights are properly assigned and continually certified across enterprises. **Average Rating:** 4.5/5.0 **Total Reviews:** 126 **How Do G2 Users Rate CyberArk Workforce Identity?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.3/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind CyberArk Workforce Identity?** - **Seller:** [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) - **Year Founded:** 2005 - **HQ Location:** Santa Clara, CA - **Twitter:** @PaloAltoNtwks (128,951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/30086/ (22,313 employees on LinkedIn®) - **Ownership:** NYSE: PANW **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 48% Mid-Market #### What Are CyberArk Workforce Identity's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Access Management (6 reviews) - Intuitive (6 reviews) - Customer Support (5 reviews) - Access Control (4 reviews) **Cons:** - Missing Features (4 reviews) - Integration Issues (2 reviews) - Lack of Automation (2 reviews) - Lack of Features (2 reviews) - Browser Extension Issues (1 reviews) ### What Do G2 Reviewers Say About CyberArk Workforce Identity? *AI-generated summary from verified user reviews* **Pros:** - Users praise CyberArk Workforce Identity for its **ease of use** , featuring an intuitive UI and straightforward setup. - Users value the **efficient access review process** of CyberArk Workforce Identity, enhancing productivity and streamlining permissions. - Users appreciate the **intuitive interface** of CyberArk Workforce Identity, making it user-friendly for diverse teams. - Users value the **responsiveness and friendliness** of CyberArk's customer support, enhancing their overall experience with the product. - Users value the **effective access review capabilities** of CyberArk Workforce Identity, enhancing security and management in organizations. **Cons:** - Users find the **missing integrations and limited dashboard capabilities** to hinder full functionality of CyberArk Workforce Identity. - Users note significant **integration issues** , as many legacy platforms and manual processes hinder smooth functionality. - Users express frustration over the **lack of automation** , especially in user mapping and integration processes within CyberArk Workforce Identity. - Users find the **lack of integrations and reporting options** limits CyberArk Workforce Identity's effectiveness for their needs. - Users are frustrated by **manual processes** in CyberArk Workforce Identity, particularly with user mapping and integration challenges. #### What Are Recent G2 Reviews of CyberArk Workforce Identity? **"[Fast User-Device Linking, Needs Installation Speed Boost](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-12700425)"** **Rating:** 4.0/5.0 stars *— Dominika T.* [Read full review](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-12700425) --- **"[The way Access Reviews should be!](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-8369131)"** **Rating:** 5.0/5.0 stars *— kam n.* [Read full review](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-8369131) --- #### What Are G2 Users Discussing About CyberArk Workforce Identity? - [What are the benefits and drawbacks of using CyberArk Identity for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-cyberark-identity-for-identity-and-access-management) ### 20. [AuthN by IDEE](https://www.g2.com/products/authn-by-idee/reviews) Traditional MFA (OTP, PUSH) is a nightmare to deploy enterprise-wide, despised by users for requiring a second device (phone or token), and powerless against credential phishing & MFA bypass attacks – the #1 global attack vectors. This is why IDEE built AuthN. Next generation MFA. We call it MFA 2.0. Our next-generation Zero-trust architecture is fully decentralised, which means we have no central credentials database - the single point of failure that hackers seek to exploit. This architecture is based on public-key cryptography. The same tech underlying crypto-currencies. And to ensure that the user’s details are never exposed to us, any of IDEE’s servers, or anyone else, IDEE is zero knowledge and zero PII and never stores any private information. Additionally, we make sure that the chain of trust is unbroken throughout the user lifecycle with transitive trust - from registration, to authentication, to authorization, to adding devices. This is why we are proud to say we are better than phishing resistant; we are phishing proof. The bottom line is we prevent account takeover. We deliver peace of mind! **Average Rating:** 4.8/5.0 **Total Reviews:** 51 **How Do G2 Users Rate AuthN by IDEE?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.0/10 (Category avg: 8.9/10) - **Easy Setup:** 9.7/10 (Category avg: 9.0/10) - **Backup:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind AuthN by IDEE?** - **Seller:** [IDEE GmbH](https://www.g2.com/sellers/idee-gmbh) - **Year Founded:** 2015 - **HQ Location:** München, Bayern - **LinkedIn® Page:** https://www.linkedin.com/company/10601927/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 44% Small-Business, 33% Mid-Market #### What Are AuthN by IDEE's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Easy Integrations (3 reviews) - Security (3 reviews) - Customer Support (2 reviews) - 2FA Security (1 reviews) ### What Do G2 Reviewers Say About AuthN by IDEE? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of AuthN by IDEE, appreciating its quick setup and seamless integration. - Users value the **easy integrations** of AuthN, appreciating its seamless setup and capability to work with existing systems. - Users value the **genuinely phish-proof multi-factor authentication** of AuthN, enhancing security and usability significantly. - Users appreciate the **exceptionally fast and personalized support** from AuthN by IDEE, enhancing their overall experience. - Users praise AuthN for its **genuinely phish-proof 2FA security** , providing exceptional protection and peace of mind. #### What Are Recent G2 Reviews of AuthN by IDEE? **"[Quick and Easy 2FA](https://www.g2.com/survey_responses/authn-by-idee-review-11408659)"** **Rating:** 5.0/5.0 stars *— James W.* [Read full review](https://www.g2.com/survey_responses/authn-by-idee-review-11408659) --- **"[Effortless to Use and Implement](https://www.g2.com/survey_responses/authn-by-idee-review-12495133)"** **Rating:** 5.0/5.0 stars *— Dencel B.* [Read full review](https://www.g2.com/survey_responses/authn-by-idee-review-12495133) --- #### What Are G2 Users Discussing About AuthN by IDEE? - [What is AuthN by IDEE used for?](https://www.g2.com/discussions/what-is-authn-by-idee-used-for) ### 21. [Prove](https://www.g2.com/products/prove/reviews) Prove makes identity work – verifying real people, businesses and agents in real time without friction or guesswork. Trusted by 19 of the top 20 U.S. banks and more than 1,500 leading brands worldwide, Prove helps the biggest names in banking, fintech, crypto, gaming, commerce, insurance, and healthcare grow with confidence. Prove’s identity verification and authentication solutions help organizations onboard more users, reduce fraud, and deliver seamless experiences across channels, turning identity into an enabler of customer acquisition and long-term growth. With Prove, identity is no longer a question; it’s proven. The foundational layer of Prove's solutions is the Prove Identity Graph - a global identity fabric, built by fusing identity, authentication keys, and behavioral signals into one persistent, deterministic network. It’s already operating at a massive scale: nearly half of the world’s population – 2.5 of the 5.5 billion adults in the world, 10 billion devices, 15 billion emails, in 227 countries and territories. The Identity Graph powers Prove Solutions that build trust and loyalty across the customer journey: - Welcome: Prove Pre-Fill® eliminates form friction by securely pre-filling trusted identity data, while Prove Identity® verifies users using only a phone - driving 79% faster onboarding and 35% lower drop-off on average. - Know: Prove Verified Users®, Prove Unified Auth®, and Prove Identity Manager® enable persistent, passive, and proven cross-channel authentication - so our clients can recognize trusted users across sessions and channels without reintroducing friction. - Grow: ProveX℠ enables enterprises to instantly access verified data and credentials from trusted partners, while maintaining confidence across every interaction. Learn more at www.prove.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Prove?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.3/10 (Category avg: 8.9/10) - **Easy Setup:** 9.0/10 (Category avg: 9.0/10) - **Backup:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Prove?** - **Seller:** [Prove](https://www.g2.com/sellers/prove) - **Company Website:** https://www.prove.com/ - **Year Founded:** 2008 - **HQ Location:** New York , New York - **Twitter:** @ProveIdentity (2,618 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proveidentity/ (587 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services - **Company Size:** 40% Mid-Market, 33% Enterprise #### What Are Prove's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Identity Verification (6 reviews) - Security (6 reviews) - Customer Focus (4 reviews) - Easy Integrations (4 reviews) **Cons:** - Insufficient Information (3 reviews) - Poor Customer Support (3 reviews) - Complexity (2 reviews) - Expensive (2 reviews) - Inconvenience (2 reviews) ### What Do G2 Reviewers Say About Prove? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use and onboarding** with Prove, highlighting smooth integration and effective support. - Users value Prove’s **real-time mobile signals for identity verification** , which enhance trust and reduce fraud effectively. - Users value Prove for its **robust security features** , effectively reducing fraud risk and enhancing trust in identity verification. - Users value Prove for its **excellent customer support** and easy onboarding, enhancing team efficiency and experience. - Users highlight the **easy integrations** with Prove, enhancing onboarding and overall collaboration with their team. **Cons:** - Users find the **insufficient information** about product features and services limits their ability to enhance security effectively. - Users find the **customer support lacking** , citing inconsistencies that hinder their overall experience with Prove. - Users find the **complexity of APIs** makes quick access to information more involved than necessary. - Users find Prove to be **expensive** , particularly noting additional costs for essential retro studies that can limit data analysis. - Users find the **inconvenience** of accessing quick features to be a frustrating aspect of Prove. #### What Are Recent G2 Reviews of Prove? **"[Reliable and secure non-doc verification using SSN and phone number](https://www.g2.com/survey_responses/prove-review-12377210)"** **Rating:** 4.5/5.0 stars *— Aazim A.* [Read full review](https://www.g2.com/survey_responses/prove-review-12377210) --- **"[Easy Onboarding, Great Support](https://www.g2.com/survey_responses/prove-review-12318860)"** **Rating:** 4.0/5.0 stars *— Chad N.* [Read full review](https://www.g2.com/survey_responses/prove-review-12318860) --- #### What Are G2 Users Discussing About Prove? - [What is Prove used for?](https://www.g2.com/discussions/what-is-prove-used-for) ### 22. [PortalGuard](https://www.g2.com/products/portalguard/reviews) PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive solution addresses various business initiatives, including multi-factor authentication, single sign-on, and self-service password reset. By integrating these functionalities, PortalGuard enables organizations to manage user identities and access rights efficiently, ensuring that sensitive information remains secure while providing seamless access to authorized users. Targeted at businesses of all sizes, PortalGuard is particularly beneficial for organizations that prioritize security and user convenience. Its user-friendly interface and robust features make it suitable for industries such as healthcare, finance, education, and government, where data protection and regulatory compliance are critical. The platform caters to a diverse audience, from IT administrators managing user access to end-users seeking a hassle-free login experience. By addressing the specific needs of these groups, PortalGuard fosters a secure environment that enhances productivity and reduces the risk of unauthorized access. One of the standout features of PortalGuard is its support for biometric authentication. By allowing users to log in using unique biological traits such as fingerprints, palm prints, or facial recognition, the platform not only enhances security but also simplifies the authentication process. This approach eliminates the need for complex passwords, thereby reducing the likelihood of password-related security breaches, including phishing attacks. In addition to biometric capabilities, PortalGuard offers multi-factor authentication (MFA) to further strengthen security. By requiring multiple forms of verification—such as a password combined with a biometric scan or a one-time code sent to a mobile device—organizations can significantly mitigate the risk of unauthorized access. The single sign-on feature allows users to access multiple applications with a single set of credentials, streamlining the login process and improving overall user satisfaction. Furthermore, the self-service password reset functionality empowers users to manage their passwords independently, reducing the burden on IT support teams and minimizing downtime. PortalGuard also supports a variety of integrations, including Microsoft Entra ID, PING, and ForgeRock, along with popular authenticators. This flexibility allows organizations to augment their existing security measures, such as those provided by DUO for MFA, by using PortalGuard as their Identity Provider (IdP). By adopting PortalGuard, organizations can achieve a higher level of protection for their sensitive data while simplifying access for their users, ultimately creating a more secure environment and a centralized hub for IAM needs. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **How Do G2 Users Rate PortalGuard?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 7.7/10 (Category avg: 8.9/10) - **Easy Setup:** 8.5/10 (Category avg: 9.0/10) - **Backup:** 7.4/10 (Category avg: 8.8/10) **Who Is the Company Behind PortalGuard?** - **Seller:** [BIO-key](https://www.g2.com/sellers/bio-key) - **Company Website:** https://www.bio-key.com/ - **Year Founded:** 1993 - **HQ Location:** Wall, NJ - **Twitter:** @BIOkeyIntl (1,484 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bio-key-international/about (81 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 58% Mid-Market, 39% Enterprise #### What Are PortalGuard's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Customer Support (14 reviews) - Easy Setup (12 reviews) - Security (12 reviews) - Reliability (11 reviews) **Cons:** - Limited Customization (5 reviews) - Complexity (4 reviews) - Delay Issues (4 reviews) - Limited Features (4 reviews) - Complex Setup (3 reviews) ### What Do G2 Reviewers Say About PortalGuard? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of PortalGuard, noting its simplicity and effective user experience enhancements. - Users praise the **outstanding customer support** of PortalGuard, highlighting seamless updates and effective assistance with configurations. - Users praise the **easy setup** of PortalGuard, facilitating a seamless and efficient identity management experience. - Users highlight the **robust security features** of PortalGuard, ensuring reliable and customizable identity management for all access needs. - Users praise PortalGuard for its **reliability** , as it provides a stable and secure identity management solution. **Cons:** - Users find **limited customization** options for the login page, making personalization challenging and support inconsistent. - Users find the **complexity of initial setup** and interface outdated, leading to a frustrating experience with the product. - Users experience **delay issues** with troubleshooting and updates, impacting timely customization and compliance efforts. - Users express concern over **limited features** , hoping for faster releases and more customization options in PortalGuard. - Users find the **initial setup complex** , requiring significant assistance and ongoing monitoring to manage effectively. #### What Are Recent G2 Reviews of PortalGuard? **"[Great product!](https://www.g2.com/survey_responses/portalguard-review-4270317)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/portalguard-review-4270317) --- **"[PortalGuard provides a reliable and secure authentication experience.](https://www.g2.com/survey_responses/portalguard-review-11494889)"** **Rating:** 4.0/5.0 stars *— Carlos D.* [Read full review](https://www.g2.com/survey_responses/portalguard-review-11494889) --- #### What Are G2 Users Discussing About PortalGuard? - [What is PortalGuard used for?](https://www.g2.com/discussions/what-is-portalguard-used-for) ### 23. [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations. **Average Rating:** 3.8/5.0 **Total Reviews:** 363 **How Do G2 Users Rate BlackBerry UEM?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.0/10) **Who Is the Company Behind BlackBerry UEM?** - **Seller:** [BlackBerry](https://www.g2.com/sellers/blackberry) - **Company Website:** https://www.blackberry.com/ - **Year Founded:** 1984 - **HQ Location:** Waterloo, Ontario - **Twitter:** @BlackBerry (2,766,747 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2828/ (2,000 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 55% Enterprise, 27% Small-Business #### What Are BlackBerry UEM's Pros and Cons? **Pros:** - Administration Management (2 reviews) - Ease of Use (2 reviews) - Organization (2 reviews) - Reliability (2 reviews) - Security (2 reviews) **Cons:** - Learning Curve (2 reviews) - Complex Features (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Development Challenges (1 reviews) ### What Do G2 Reviewers Say About BlackBerry UEM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong security features** of BlackBerry UEM, ensuring confidentiality and precise control over file permissions. - Users find BlackBerry UEM to be **easy to use** , benefiting from its intuitive layout and streamlined communication tools. - Users value the **impressively strong security features** of BlackBerry UEM, ensuring data confidentiality and control over access. - Users commend the **impressive reliability** of BlackBerry UEM, highlighting its strong security features and data protection. - Users commend the **impressively strong security features** of BlackBerry UEM, ensuring data confidentiality and robust access control. **Cons:** - Users find the **learning curve steep** for BlackBerry UEM, particularly those unfamiliar with advanced security features. - Users find the **complex features** of BlackBerry UEM challenging, especially those unfamiliar with advanced security options. - Users find the **design and setup complexity** of BlackBerry UEM challenging, discouraging those seeking simpler solutions. - Users find the **complex setup** of BlackBerry UEM challenging, especially those unfamiliar with advanced security features. - Users find the **limited app selection** for BlackBerry UEM a significant challenge, impacting overall usability and experience. #### What Are Recent G2 Reviews of BlackBerry UEM? **"[My Review For Blackberry Workspace](https://www.g2.com/survey_responses/blackberry-uem-review-8628791)"** **Rating:** 4.0/5.0 stars *— Nitin Y.* [Read full review](https://www.g2.com/survey_responses/blackberry-uem-review-8628791) --- **"[Easily usable and diverse platform](https://www.g2.com/survey_responses/blackberry-uem-review-9544132)"** **Rating:** 4.5/5.0 stars *— Komal t.* [Read full review](https://www.g2.com/survey_responses/blackberry-uem-review-9544132) --- #### What Are G2 Users Discussing About BlackBerry UEM? - [What is BlackBerry Workspaces used for?](https://www.g2.com/discussions/what-is-blackberry-workspaces-used-for) - [What is BlackBerry Work used for?](https://www.g2.com/discussions/what-is-blackberry-work-used-for) - [What is BlackBerry UEM used for?](https://www.g2.com/discussions/what-is-blackberry-uem-used-for) - [What is BlackBerry Edit used for?](https://www.g2.com/discussions/what-is-blackberry-edit-used-for) - [What is BlackBerry Spark Communications Services used for?](https://www.g2.com/discussions/what-is-blackberry-spark-communications-services-used-for) ### 24. [Plivo](https://www.g2.com/products/plivo/reviews) Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 743 **How Do G2 Users Rate Plivo?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 7.5/10 (Category avg: 8.9/10) - **Easy Setup:** 8.9/10 (Category avg: 9.0/10) - **Backup:** 5.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Plivo?** - **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e) - **Year Founded:** 2011 - **HQ Location:** Austin, TX - **Twitter:** @plivo (12,543 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/plivo-inc/ (198 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Plivo's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Customer Support (19 reviews) - Features (17 reviews) - Pricing (17 reviews) - API Quality (16 reviews) **Cons:** - Poor Customer Support (12 reviews) - Expensive (6 reviews) - Limited Features (6 reviews) - Messaging Issues (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About Plivo? *AI-generated summary from verified user reviews* **Pros:** - Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible. - Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments. - Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale. - Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality. - Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years. **Cons:** - Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues. - Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors. - Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors. - Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval. - Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform. #### What Are Recent G2 Reviews of Plivo? **"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"** **Rating:** 4.5/5.0 stars *— Majd K.* [Read full review](https://www.g2.com/survey_responses/plivo-review-12040188) --- **"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/plivo-review-12879964) --- #### What Are G2 Users Discussing About Plivo? - [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for) ## What Is Multi-Factor Authentication (MFA) Software? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Multi-Factor Authentication (MFA) Software? - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) - [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba) - [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) - [Biometric Authentication Software](https://www.g2.com/categories/biometric-authentication) - [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication) --- ## How Do You Choose the Right Multi-Factor Authentication (MFA) Software? ### What You Should Know About Multi-Factor Authentication (MFA) Software ### What You Should Know About Multi-Factor Authentication (MFA) Software ### What is Multi-Factor Authentication (MFA) Software? The main purpose of using multi-factor authentication (MFA) software is for increased security when users log in to accounts. Companies use this software to ensure only authorized users—such as employees, contractors, or customers have secure access to specific company accounts. This helps prevent both insider threats, such as unauthorized employees from accessing sensitive data, and external threats, like cybercriminals deploying phishing attacks for data breaches, from accessing restricted accounts.&nbsp; MFA requires users to complete additional authentication steps to prove their identity prior to being granted access to applications, systems, or sensitive information. The software helps secure accounts by providing additional security using a layered, multi-step authentication approach. Generally, the first step to authenticate a user’s identity includes a standard username and password login process. After this initial login attempt, the second step might require users to enter a code provided by a software app on a mobile device, a hardware token like a key fob, or a code sent to a user via (SMS) text message, email, or phone call. Other authentication steps might include presenting a biometric like a fingerprint or a faceprint, or presenting other identifying signals like the user’s typical IP address, their device ID, or via behavioral factors verified by risk-based authentication (RBA) tools. **What Does MFA Stand For?** MFA stands for multi-factor authentication. It requires two or more different authentication factors. This software may also be referred to as two-factor authentication (2FA) or two-step verification when employing exactly two different authentication factors.&nbsp; **What are the factors of authentication?** MFA software requires users to authenticate with some or all of the following five factors: **Single-factor authentication:** Single-factor authentication requires users to authenticate with something they know. The most common single-factor authentication is password-based authentication. This is considered insecure because many people use weak passwords or passwords that are easily compromised. **Two-factor authentication:** Two-factor authentication requires users to authenticate with something they have. It requires users to provide the information they have, usually, a code provided by an authenticator app on their mobile devices, SMS or text message, software token (soft token), or hardware token (hard token). The code provided can be either an HMAC-based one-time password (HOTP) which does not expire until used, or a time-based one-time password (TOTP) that expires in 30 seconds. **Three-factor authentication:** Three-factor authentication requires users to authenticate with what they are. It takes into account something unique to the user such as biometric factors. They can include fingerprint scans, finger geometry, palmprint or hand geometry scans, and facial recognition. Using biometrics for authentication is becoming increasingly common as biometric logins on mobile devices, including facial recognition software and fingerprint scanning capabilities, have gained in popularity among consumers. Other biometric authentication methods, such as ear shape recognition, voiceprints, retina scans, iris scans, DNA, odor identity, gait patterns, vein patterns, handwriting and signature analysis, and typing recognition, have not yet been widely commercialized for MFA purposes. **Four-factor authentication:** Four-factor authentication requires users to authenticate with where they are and when. It considers a user’s geographic location and the time it took for them to get there. Usually, these authentication methods do not require a user to actively authenticate this information, instead, this runs in the background when determining a specific user’s authentication risk. Four-factor authentication verifies a user’s geolocation, which points to where they currently are and their geo-velocity, which is the reasonable amount of time it takes for a person to travel to a given location. For example, if a user authenticates with an MFA software provider in Chicago and 10 minutes later attempts to authenticate from Moscow, there is a security issue. **Five-factor authentication:** Five-factor authentication requires users to authenticate with something they do. It relates to specific gestures or touch patterns that users generate. For example, using a touch-screen enabled with a relatively new OS, that supports the feature, users can create a picture password where they draw circles, straight lines, or tap an image to create a unique gesture password. #### What Types of Multi-Factor Authentication (MFA) Software Exist? There are several kinds of MFA software. In addition to standard MFA functionality, many companies are moving toward [RBA](https://www.g2.com/categories/risk-based-authentication) software, also known as intelligent MFA, which uses risk monitoring to determine when to request users for authentication. The different types of authentication methods can include: **Mobile apps:** A common way users prefer to authenticate is using MFA software’s mobile app. [**Software token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/software-token) **:** Software tokens enable users to use MFA mobile apps including wearable devices. Using software tokens is considered more secure than using OTP via SMS, since these messages can be intercepted by hackers. Software tokens can be used when offline, making it convenient for end users who may not have access to the internet. [**Push notifications**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-push-multi-factor-authentication-mfa) **:** Push notifications make authentication simple for end users. A notification is sent to a user’s mobile device asking them to approve or deny the authentication request. Convenience is crucial for user adoption of MFA tools. [**Hardware token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware-token-based) **:** Hardware tokens are pieces of hardware users carry with them to authenticate their identity. Examples include OTP key fobs, USB devices, and smart cards. Common issues with hardware tokens include the hardware’s expense plus the added cost of replacements when users lose them. **One-time passwords (OTP) via SMS, voice, or email:** Users who can’t use mobile apps on their phones can opt to use OTP sent to their mobile devices via SMS text message, voice call, or email. However, receiving authentication codes via SMS is considered one of the least secure ways to authenticate users. [**Risk-based authentication**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based-authentication) **(RBA) software:** RBA, also known as intelligent or adaptive MFA, uses real-time information about end users to evaluate their risk and prompt them to authenticate when needed. RBA software analyzes IP addresses, devices, behaviors, and identities to set personalized authentication methods for each distinct user attempting to access the network.&nbsp; **Passwordless authentication:** Passwordless authentication, also known as invisible authentication, relies on RBA factors such as location, IP address, and other user behaviors. Push notifications are considered passwordless authentication, as a user is not required to enter a code, but merely asked to accept or reject an authentication request. [**Biometrics**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric) **:** Biometric authentication factors, such as facial and fingerprint recognition, are gaining popularity among consumers, and therefore, MFA software providers are beginning to support them. Currently, other biometric factors, such as iris scanning, are not available in MFA tools. One issue with using biometrics for authentication is that once they are compromised, they are compromised forever. **MFA as a service:** Tying in with a company’s cloud-based directories, some MFA providers offer cloud-based MFA as a service solution. These often support multiple authentication methods including push notifications, software tokens, hardware tokens, online and offline authentication, and biometrics. **On-premises MFA:** On-premises MFA solutions run on a company’s server. Many software vendors are phasing out these kinds of MFA solutions and pushing customers to cloud-based solutions. **Offline-available MFA:** Users who need to authenticate, but do not have access to the internet, can use MFA solutions with offline support. For example, many federal employees work in controlled, secure environments and might not have access to the internet. Federal government civilian employees might use personal identity verification (PIV) cards to authenticate, while the Department of Defense employees authenticate using a common access card (CAC). For general civilians, they can authenticate offline using a mobile app with offline access to OTPs or one that uses a hardware-based U2F security key.&nbsp; **Enterprise solutions:** Companies that manage MFA deployments to many users need robust solutions and will opt for software with administrator consoles, endpoint visibility, and connect with single sign-on (SSO) software. ### What are the Common Features of Multi-Factor Authentication (MFA) Software? The following are some core features within MFA software that can help users authenticate via multiple modalities. **Multiple authentication methods:** To meet diverse needs, end users may like to authenticate in different ways. These might include OTPs sent via SMS, voice, email, push notifications sent to mobile devices, biometrics like fingerprints or facial recognition, hardware tokens such as key fobs, or fast identity online (FIDO) devices. Different software offer various kinds of authentication methods. It’s important to consider what type of authentication would work best for a specific organization. **Supports access types:** Ensuring MFA software works with a company’s existing cloud applications, local and remote desktops, web, VPN, and other applications is important. **Prebuilt APIs:** Developers adding MFA software in their applications may seek a provider with a prebuilt API for ease of development. Many software providers offer branded MFA functionality to maintain the look and feel of a developer’s own applications. **Supports FIDO protocols:** FIDO is a set of protocols based on public-key encryption created by the FIDO Alliance that is more secure than OTPs. FIDO supports authentication of almost any type, including USB, near-field communication (NFC), and Bluetooth. [FIDO protocols](https://learn.g2.com/fido) are the basis of passwordless authentication. **Self-registration and self-help portals:** Positive user experience is critical for end-user adoption of MFA software. Many providers offer self-registration processes for end users, as well as self-service portals which save the deployment team’s time. **Administrator tools:** Administrators need tools to help them be most effective in deploying MFA software, as well as meeting company policies. Some MFA providers allow administrators to limit MFA to specific IP addresses or applications and specific geographical or secure locations. Many MFA tools have policy settings that restrict end users from using jailbroken devices. When employees leave or change roles, some MFA providers offer automatic deprovisioning features. Other Features of Multi-Factor Authentication Software: [Backup Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/backup), [Biometric Factor Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric-factor), [Compound Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/compound), [Email Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/email), [Hardware Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware), [Mobile SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-sdk), [Multi-Device Sync Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/multi-device-sync), [Phone Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/phone), [Point Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/point), [Risk-based Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based), [SMS Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/sms), [Voice-Based Telephony Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/voice-based-telephony), [Web SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/web-sdk) ### What are the Benefits of Multi-Factor Authentication (MFA) Software? **Security:** The main purpose of MFA software is for increased security when logging in to accounts. Companies use this software to ensure that only authorized users can log on and have access to specific company accounts. This helps the company prevent both insider threats, such as unauthorized employees, and external threats, like hackers, from accessing restricted accounts. **Simplified login processes:** Another reason businesses use MFA software is to simplify login processes for their employees. Passwords can be a hassle and are not enough to secure an account anymore. Considering the number of accounts users have, many people struggle to remember their passwords and reuse weak or compromised passwords across multiple accounts. Because of password fatigue, companies need ways to secure their employees' accounts while keeping the process simple for end users. MFA can reduce, and in some instances entirely remove the need for passwords. **Improve customer experience:** Developers use MFA software to increase security while simplifying login processes for their customers by embedding MFA tools in their applications. Trust is paramount for a company's success, so encouraging customers and other end users to secure their accounts is essential. Application developers are increasingly implementing MFA in the design of their applications. **Save time for helpdesk teams:** MFA software also improves productivity for help desk teams who deploy these tools to employees. Many of these tools are easy to install and have simple interfaces, contributing to widespread adoption. Many include self-help tools that free up help desk team members' time. **Meet regulatory compliance:** Some regulatory compliance rules, such as payment processing and healthcare regulations, require that MFA software be set up on user accounts. ### Who Uses Multi-Factor Authentication (MFA) Software? Everyone--from individual users to company employees and customers--should use MFA software to protect their accounts. It is even more important to use it to secure email accounts and password vaults to reduce the risk of being hacked. There are free versions of MFA software available for individuals and light users, as well as enterprise-level software available with added functionality for corporate deployments. **Individuals:** individuals use MFA software to protect their personal accounts including email, password vaults, social media, banking, and other apps. **Administrators:** Administrators or help desk technicians deploy MFA software to their colleagues. With large deployments, many administrators seek an MFA solution that provides a robust administrator platform to help with provisioning, deprovisioning, and setting risk policies. **End users:** End users, like company employees or customers, use MFA software on a daily basis. Accessible solutions with easy usability increase the adoption of these tools, improving security. Presently, many MFA software deployments utilize mobile device applications in the process. **Developers:** Developers, engineers, and product teams use MFA software to ensure the applications they’ve built are secure for end users. While some developers might choose to build their own MFA software, many are embedding existing MFA software solutions in their apps using APIs that allow developers’ software to integrate with the MFA software. #### Software Related to Multi-Factor Authentication (MFA) Software Related solutions include: [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) **:** Passwordless authentication is a type of MFA software that eliminates a password as an authentication type. Instead of using passwords (something the user knows), passwordless authentication relies on authenticating a user via other means, such as something a user has (like a trusted mobile device or a hardware security key) and something that they are (for example, scanning their fingerprint). [Biometric authentication software](https://www.g2.com/categories/biometric-authentication) **:** Biometric authentication software is a type of MFA software that helps improve security for networks, applications, and physical locations by requiring biometric factors as an additional access qualifier. Biometric authentication tools utilize physical characteristics including facial, fingerprint, or voice recognition, to verify a user’s identity. [Risk-based authentication software](https://www.g2.com/categories/risk-based-authentication-rba) **:** RBA software is a type of MFA software that analyzes contextual factors like the user’s IP addresses, devices, behaviors, and identities to set customized authentication methods for each individual user attempting to access the network. Non-suspicious users accessing applications from known devices, locations, and networks may be automatically signed in. Suspicious users may be required to provide step-up authentication methods, such as inputting an SMS code, biometric verification, or email confirmation actions to properly verify their identity. [Single sign-on (SSO) software](https://www.g2.com/categories/single-sign-on-sso) **:** SSO software is an authentication tool that provides users with access to multiple applications or datasets without requiring multiple logins through the use of federation. Many SSO solutions have MFA functionality native within their software. [Identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) **:** IAM software authenticates workforce users, provides access to systems and data, tracks user activity, and provides reporting tools to ensure employees comply with company policies. MFA is one component of this software. [Customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **:** Businesses use CIAM software to manage customer user identities and offer those customers a secure, seamless login experience for the company’s websites, applications, and other online services. MFA is one component of this software. CIAM software also allows businesses to manage customer identities, preferences, and profile information at scale. These solutions enable customers to self register for services, login and authenticate, and manage their own user profiles, including consent and other preferences. [Identity verification software](https://www.g2.com/categories/identity-verification): Businesses verify user identities to create trust online and offline, prevent identity fraud, and comply with privacy and anti-fraud regulations using identity verification software. This is different from authentication. With identity verification, companies are trying to verify who an unknown person is (1:N match). With authentication, however, a company is trying to ensure that the person logging in is indeed the known person they already know (1:1 match). ### Challenges with Multi-Factor Authentication (MFA) Software **MFA methods:** It is important to choose the best MFA methods for the workforce. For example, if the workforce cannot carry mobile phones to their job sites—such as those in manufacturing, healthcare, or government roles—businesses must consider using a hardware token. If the workforce often needs to authenticate themselves while they are not online, businesses should choose a solution that allows offline authentication.&nbsp; **User adoption:** Unlike many security tools that information security professionals deploy in the background, MFA tools are used by everyday users. It is important to properly train employees and ensure they understand how to use these tools. ### Which Companies Should Buy Multi-Factor Authentication (MFA) Software? All companies that have end users accessing important company resources should authenticate their users’ identities prior to granting access. Given that usernames and passwords are easily hacked, having a second or third form of authentication is advisable.&nbsp; **All companies:** Any company that wants to ensure that only verified, permissioned people--such as employees, contractors, or customers--have access to company accounts. **Regulated industries:** While all companies should secure their resources, companies operating in regulated industries may be required by industry standards or law to do so. For example, many businesses that process credit card payments are subject to the Payment Card Industry Data Security Standard (PCI DSS) compliance standards that require MFA on their accounts. Similarly, the [European Union Payment Services Directive](https://eur-lex.europa.eu/eli/dir/2015/2366/oj) requires strong customer authentication for electronic payments. Additionally, other bodies, such as the [Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/for-professionals/security/guidance/index.html) for healthcare and the [Sarbanes-Oxley Act (SOX)](https://legcounsel.house.gov/Comps/Sarbanes-oxley%20Act%20Of%202002.pdf) for finance and accounting, require strong authentication processes. ### How to Buy Multi-Factor Authentication (MFA) Software #### Requirements Gathering (RFI/RFP) for Multi-Factor Authentication (MFA) Software As the buyer develops their list of requirements and priorities for selecting&nbsp;MFA software, they must keep these items in mind: **End user use cases** : Determining the company’s end-user use cases is essential. The buyer should also classify the users they are trying to authenticate--are they employees, contractors, or customers? For example, employees may be able to use authentication methods such as hardware tokens and biometrics, while customers might rely on in-app mobile pushes or OTPs sent via email, SMS, or phone.&nbsp; **Authentication methods** : The buyer must determine the types of authentication methods that will and will not work for their end users. Are there limitations on the types of factors that the employees can use? For example, if employees in a manufacturing facility or healthcare unit cannot carry a mobile phone with them, authentication factors requiring a mobile device may not be suitable. **Licenses needed** : Buyers must determine how many licenses are needed for their end users and if there are different license types based on user type. **Business segment or region-specific solution** : If someone is looking for software tailored to the small businesses segment versus mid-market or enterprise segments, they have to be clear in their RFP about this. Similarly, if the buyer needs a tool that works well in a specific geographical region or language, they should include it in their RFP. **Integrations:** The buyer must determine which integrations are important to their company. **Timeline:** The company must decide how quickly they need to implement the solution. **Level of support:** Buyers should know if they require high-quality support or if they prefer implementing the solution in house. #### Compare Multi-Factor Authentication (MFA) Software Products **Create a long list** There are hundreds of MFA solutions available on the market, which can be daunting to sift through. It is best to narrow the list of potential vendors based on the features that are most important to the organization, such as the type of authentication available to end users.&nbsp; Buyers can review MFA products on g2.com, where they can search by languages supported, features such as authentication type, and whether the solution is a point solution for MFA or if MFA is a part of a more comprehensive identity product. Once the buyer has narrowed down the product selection, they can save them in the “My List”&nbsp;on g2.com. **Create a short list** After storing the long list of potential MFA products, the list further can be further narrowed down by reading user reviews, checking the product’s ranking on the G2 Grid® report for the Multi-Factor Authentication (MFA) software category, and reading usability ratings. **Conduct demos** After researching the options, it is time to conduct demos to ask detailed questions of the vendor and ensure it meets particular business needs. Potential buyers can contact many vendors directly on g2.com to request demos by selecting the “Get a quote” button. At each demo, buyers must be sure to ask the same questions and use case scenarios to best evaluate each product.&nbsp; #### Selection of Multi-Factor Authentication (MFA) Software **Choose a selection team** The software selection team should be a handful of people representing different areas of the business. Personas should include the ultimate decision maker, IT or security administrators, and end users. It is important to include at least one end user on the selection team because end-user adoption is critical to the success of this software solution. **Negotiation** When negotiating a contract, typically longer length contracts and larger license counts can improve discounting.&nbsp; **Final decision** Prior to making a final decision on which tool to purchase, buyers should ask the vendor if they offer a trial period to test with a small number of users before going all in on the product. If the tool is well received by end users and administrators, businesses can feel more confident in their purchase.