
It's the best for password storage Review collected by and hosted on G2.com.
Customer support is useless. Did not help me with my payment issue. I had to figure it out myself. They were constantly saying that it's my bank card settings issue while I just had to change a region in the setting of the billing account on their side. And there is no regular payment flow where you can just go and pay for it. Instead you have to add you card on the billing page and wait when they charge it. In case of issue this dramatically slows down the issue identification. Disappointing! Review collected by and hosted on G2.com.
Hi Arsen, thanks for sharing this feedback. I'm very sorry for the recent billing issue, and I can understand your frustration here. That's certainly not the experience we intend to provide. I've passed your comments along to the team. If there's anything we can help with, feel free to reach out.