Arsen I.
AI
Arsen I.
Senior Full-stack Developer
Small-Business (50 or fewer emp.)
"Great Password Storage, Poor Support Experience"
0.5/5
What do you like best about 1Password?

It's the best for password storage Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Customer support is useless. Did not help me with my payment issue. I had to figure it out myself. They were constantly saying that it's my bank card settings issue while I just had to change a region in the setting of the billing account on their side. And there is no regular payment flow where you can just go and pay for it. Instead you have to add you card on the billing page and wait when they charge it. In case of issue this dramatically slows down the issue identification. Disappointing! Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Arsen, thanks for sharing this feedback. I'm very sorry for the recent billing issue, and I can understand your frustration here. That's certainly not the experience we intend to provide. I've passed your comments along to the team. If there's anything we can help with, feel free to reach out.

Monica P.
MP
Monica P.
Product Lead
Mid-Market (51-1000 emp.)
"Secure, Easy Vault Sharing — App Login Feels Buggy and Ad-Heavy"
3/5
What do you like best about 1Password?

its easy, makes me feel secured and it relatively easy to use. I specially like the feature to share vaults with members of my organization. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I dont like the experience on the app at all. The login process makes it feel buggy or even heavy with ads. Review collected by and hosted on G2.com.

Response from Timothy Watkins of 1Password

Hi Monica, thanks for sharing this feedback. It's great to hear how helpful 1Password has been for securely sharing credentials. I'm sorry there's been friction for you in the login process. If we can help with this, feel free to send our team a message at support@1password.com.

PT
Pankaj T.
Specialist - VONAGE
Enterprise (> 1000 emp.)
"My ultimate password manager"
4.5/5
What do you like best about 1Password?

I like 1Password's strong focus on security combined with ease of use. I mean how secure it feels without being too complicated to use . The secret key feature really stands out to me because it adds an extra layer of protection ,which makes me trust it more than other similar tools . Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Some features feel a bit inconvenient at times. For example, having to log back into the browser extension frequently feels frustrating, especially when the desktop app isn’t installed. Review collected by and hosted on G2.com.

Shoaib S.
SS
Shoaib S.
People and Culture Officer
Consulting
Small-Business (50 or fewer emp.)
"Streamlined Password Management with 1Password"
5/5
What do you like best about 1Password?

I appreciate being able to store everything from addresses to passport details and key documents, and having them readily available on both the web portal and mobile app is great. It's super convenient for reviewing or applying for things since I can easily access everything on my phone. I love how the integration for authentication is smooth, so I don't need another app for OTPs. 1Password feels light and not heavy like other password managers, and it's just smooth and convenient to use. The family sharing feature gives peace of mind knowing that shared and private information is secure. The Chrome extensions and Windows application are snappy and well-integrated with a clean, easy-to-read user interface. I also find it incredible how well it integrates with Chrome and the mobile application, and the ability to use fingerprint access for easy unlocking makes it very convenient. Migration from Notepad to 1Password was seamless, and overall, the setup has been smooth with no problems. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I'm still trying to figure out how the authentication works seamlessly. I've been able to set it up for a few, but maybe it's a provider issue from the other authenticators which may not be compatible with 1Password yet. Review collected by and hosted on G2.com.

Carroll H.
CH
Carroll H.
Senior Information Security Engineer
Enterprise (> 1000 emp.)
"Top-Tier Security with Seamless Password Management"
5/5
What do you like best about 1Password?

I use 1Password for both professional and personal password management, with two separate accounts connected in a singular app. I really like the security model in general, which has been unmatched in professional reviews I've read. It offers full and absolute control over my personal vault of passwords, ensuring even 1Password cannot access my stuff. I also appreciate that professionally, it integrates quite well with Okta. The initial setup was simple, with no physical system to manage—just connect this, import that. I rate it a 10 when recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes they release a less than stable version to the main channel, but that usually gets solved by switching to the release temporary. Review collected by and hosted on G2.com.

Andrea B.
AB
Andrea B.
Frontend Web Developer
Small-Business (50 or fewer emp.)
"1Password Family Plan Makes Sharing Passwords and Secrets Simple"
4.5/5
What do you like best about 1Password?

I have to say that one of the things that I really like about 1Password is the family package because with that I'm able to store even in multiple volts all my secrets, passwords that need to be shared with with my wife, accounts for my kids...

Everything everything goes inside 1Password and allows me to really simplify the sharing of critical information in my family. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Well honestly I'm not sure about if there is something that I is like from this application. It's really good performant easily reachable even on mobiles because they have standalone applications.

I mean they have to keep the secrets around where where they save your information and so on but at the end of the day I I've been a subscriber for multiple years and I've always been satisfied with that. Review collected by and hosted on G2.com.

Shake M.
SM
Shake M.
Senior system administrator manager
Mid-Market (51-1000 emp.)
"Effortless Security and Convenience Across All Devices"
5/5
What do you like best about 1Password?

One thing I really like about 1Password is how easy it makes managing passwords without feeling complicated. Features like autofill and the built-in password generator save a lot of time in everyday use. I also appreciate how smoothly it works across devices, so I can securely access what I need whether I’m on my computer or phone. Overall, it makes staying secure much more convenient. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

It can feel a bit overwhelming at first because there are many features to learn. Also, the subscription price may feel a little high for individual users compared to some alternatives. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Makes Passwords Easy to Remember and Security Stronger"
4.5/5
What do you like best about 1Password?

Makes rembering passwords incredibly easy and improves my password security. Easy to use and maintain. Good value for money compared to having accounts hacked more easily with weaker passwords. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Would be nice to have further tips on how to improve my security but otherwise I love it. Review collected by and hosted on G2.com.

AC
Angela C.
Director of Marketing Operations
Manufacturing
Mid-Market (51-1000 emp.)
"Seamlessly Secures and Simplifies Password Management"
5/5
What do you like best about 1Password?

I love using 1Password cross-platform as it works seamlessly on mac desktop, iphone mobile browser, and apps on both desktop and mobile, without disrupting my workflow. I appreciate how it securely keeps all my important information in one place and generates strong passwords for me. The convenience of having all my licenses, passport, and other documents on hand is invaluable. I like that I never have to remember where I stored a password and it feels very secure. Also, I appreciate the ability to store passkeys and open it with Face ID or Touch ID on Apple products. The initial setup was very easy as I could import my data from a CSV spreadsheet out of LastPass. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I don' have any complaints. Review collected by and hosted on G2.com.

Katie G.
KG
Katie G.
Lead Client Success Manager
Small-Business (50 or fewer emp.)
"Secure and Simple Password Management"
5/5
What do you like best about 1Password?

I really like that 1Password has personal vaults and shared vaults, making organization a breeze. It's easy to find and search passwords with its clean setup. I appreciate that it stores all my passwords and sensitive client details securely in one place. The system feels secure, which is reassuring for both personal and client information storage. Setting up my account and vaults was really easy, and using 1Password across multiple devices makes accessing information straightforward. I would definitely give it a 10 out of 10 for its effectiveness in saving sensitive information. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes with 1Password, it won't save the username even though I've already put in a username, like the email address or something. It will just save the password, and so then I have to go back in and enter the username. This happens sometimes and can just make it a little bit messy when I'm trying to retrieve a login. It's easy to fix it. When it does happen, it's just kind of frustrating because then I have to track down what the correct username is. Review collected by and hosted on G2.com.