Mark R.
MR
Mark R.
VP Operations
Small-Business (50 or fewer emp.)
"Intuitive, Reliable Account and License Tracking at a Reasonable Cost"
4.5/5
What do you like best about 1Password?

A good way to generate and track details about accounts, logins, and license keys. I have been using it for over a dozen years. The cost is reasonable compared to others and the features it provides. The interface is intuitive, and if I have issues, help is available. I have never had performance issues with the product. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes it attempts to save login information without the username. It should prompt for this field or the password field if they are empty. Review collected by and hosted on G2.com.

Oleh M.
OM
Oleh M.
IT Admin
Small-Business (50 or fewer emp.)
"Secure and Convenient Password Management for Teams"
4.5/5
What do you like best about 1Password?

I like how easy it is to use and how securely it stores all passwords in one place. It helps me quickly find the information I need and simplifies access management for both me and my team. I also appreciate the strong security features and the ability to share credentials safely within the company. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes the interface can feel a bit overwhelming, especially for new users. There are also occasional small delays with autofill or syncing across devices. Additionally, pricing may be a bit high for smaller teams compared to some alternatives. Review collected by and hosted on G2.com.

Sam B.
SB
Sam B.
Partner Sales Manager - South Central
Enterprise (> 1000 emp.)
"Easy to Use, Secure Logins with Smooth Google Suite Integration"
4/5
What do you like best about 1Password?

As an end user, I find 1Password easy to use. It makes logging in and accessing my accounts simple, and I feel it helps keep them safer—both for work and for my personal financial accounts. Overall, the performcance seems good and it seems to integrate well with my existing systems including my Google Suite. I have not had to deal with support yet so can't speak to that but getting set up on the system seemed pretty straight forward. I have not had a chance to look at the AI features yet, either. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

For me, this was the first time I’d used a system like this, so it took me a little while to get used to it. I imagine that for others who have used similar products in previous jobs, the learning curve was easier. Review collected by and hosted on G2.com.

Adam E.
AE
Adam E.
Solutions Integration Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Reliable Browser Password Management with Secure Vault Sharing"
4.5/5
What do you like best about 1Password?

I like that it works very well on Browsers and can accurately detect when to use saved passowrds and when to store new ones. I also like the idea od vaults and the added security they provide with shared access to important credentials. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes it is difficult to open up with SSO, it would take multiple sign in attempts as if it's glitching. Review collected by and hosted on G2.com.

Prachi P.
PP
Prachi P.
Senior Technical Program Manager
Information Services
Enterprise (> 1000 emp.)
"Secure Sharing Made Easy, Despite Complex Setup"
5/5
What do you like best about 1Password?

I use 1Password to share critical information like server passwords and credentials with my team, especially since we're a hybrid team based in multiple geo-locations. I really like the easy and secure way it enables data sharing with coworkers, and the feature of setting expiry dates on shared data stands out to me. It solves the problem of securely sharing critical information across teams via the internet without the risk of a security breach. Instead of sharing information in plain text with risks of data leakage, I can save data in my 1Password account, grant access to certain colleagues, and share the link easily over platforms like Teams. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

The UX can be more easy on the eyes. For a first-time user, it's a bit complex. I would like a side note or tutorial on how to use it. Also, the initial setup wasn't easy, and I needed help from an IT admin. Review collected by and hosted on G2.com.

Vipul Y.
VY
Vipul Y.
Software Engineer Intern
Computer Software
Small-Business (50 or fewer emp.)
"Exceptional Password Manager with Minor Drawbacks"
4.5/5
What do you like best about 1Password?

I really appreciate the autofill experience in 1Password; it's more than a minor convenience, as it saves time and reduces friction for complex login workflows. I also love the Watchtower security monitoring feature—it helps with monitoring for breaches, auditing reused passwords, and sending alerts about two-factor authentication and expired documents. The seamless cross-device sync is fantastic, as I use 1Password across my MacBook, iPhone, iPad, and Windows work laptop without any issues. The clean, intuitive interface and the password generator are great too. I value the company's trustworthiness and strong security reputation. It's truly convenient for making secure notes and sharing team credentials. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

So firstly pricing is no longer competitive this is my biggest frustration. Then the browser extension occasionally hiccups. So sometimes it works perfectly but sometimes there are some issues. Then there is no free tier. OK then also there's no desktop app that can feel heavier sometimes. Then iOS autofill reliability, so occasionally sometimes it fails to trigger in some apps or Face ID along occasionally requires multiple attempts before successfully filling credentials. Then migration and import experience of the different credentials is kind of hard. Apart from that customer service response is also kind of late if I'm not using the paid subscription. Review collected by and hosted on G2.com.

Tobias S.
TS
Tobias S.
Sr. BI Manager
Small-Business (50 or fewer emp.)
"Secure integration and easy management"
4.5/5
What do you like best about 1Password?

I think it's great how simple 1Password is designed. The app helps me a lot in easily and clearly identifying reused passwords, which is a great support. The Tower provides me with a good overview of which of my credentials are really secure. I also greatly appreciate the easy integration of 1Password into our ETL processes and the secure storage of my professional passwords. I find it positive that the setup of 1Password is easy. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

In some applications, I have more than one account. Sometimes I am asked if I want to overwrite passwords or save them separately. The button for overwriting is designed in such a way that you sometimes accidentally press it. Even with more than one login level in an application, 1Password always asks if you want to overwrite credentials. Review collected by and hosted on G2.com.

Dhwanil K.
DK
Dhwanil K.
Data Designer / User Engagement
Enterprise (> 1000 emp.)
"1Password’s Intuitive UI, Seamless Sync, and Proactive Watchtower Security"
5/5
What do you like best about 1Password?

1Password stands out for its clean, intuitive UI and consistently smooth user experience across both desktop and mobile. Navigation is straightforward, and features like autofill and quick access significantly reduce friction in daily workflows.

From an integrations standpoint, it works seamlessly with major browsers like Chrome and Safari, as well as tools commonly used in professional environments. This makes it easy to incorporate into an existing workflow without disruption.

Performance has been excellent—logins sync almost instantly across devices, and I’ve rarely experienced lag or downtime. The reliability is especially important when accessing credentials on the go.

In terms of pricing and ROI, while it’s not the cheapest option, the value is clear. The time saved from password resets, combined with enhanced security and reduced risk of breaches, makes it a worthwhile investment—especially for professionals and teams.

Support and onboarding are also strong. Setup is quick, and the interface is self-explanatory. When needed, documentation and customer support are responsive and helpful.

Lastly, features like Watchtower add a layer of intelligence by proactively identifying weak or compromised passwords. This turns the tool from just a storage solution into a proactive security assistant, which is a major advantage. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

While 1Password is a very polished product, there are a few areas that could be improved. The UI, although clean, can sometimes feel slightly unintuitive when navigating between multiple vaults or searching for less frequently used items like secure notes or documents. A more streamlined navigation or smarter search categorization would improve efficiency.

In terms of integrations, while it works well with major browsers, deeper native integrations with certain enterprise tools and platforms are still limited. Expanding compatibility with more business and productivity apps would make it even more valuable in a professional environment.

Performance is generally strong, but there are occasional delays with autofill recognition on certain websites or mobile apps, which can interrupt workflow. Improving consistency across all platforms would enhance reliability.

From a pricing perspective, it may feel slightly expensive for individual users, especially when compared to some competitors offering similar basic features at a lower cost. More flexible pricing tiers or bundled features could improve perceived ROI.

Support and onboarding are good overall, but more interactive onboarding (like guided walkthroughs or contextual tips) could help new users unlock advanced features faster.

Lastly, while features like Watchtower are useful, there’s room to expand AI-driven insights—such as more proactive recommendations or automated password hygiene actions—to make the product feel even more intelligent and hands-off. Review collected by and hosted on G2.com.

Md R.
MR
Md R.
Strategy Specialist – Operations & Process Improvement
Small-Business (50 or fewer emp.)
"Top-Tier Security Meets Frictionless Workflow"
5/5
What do you like best about 1Password?

What sets 1Password apart is how it transforms high-level security into a frictionless habit through its Watchtower dashboard and integrated 2FA handling. Instead of just storing credentials, Watchtower proactively alerts me to compromised accounts and weak passwords, while the system’s ability to automatically copy TOTP tokens to my clipboard eliminates the stress of manual two-factor entry. The cross-platform autofill is so fluid that it effectively removes the "password tax" on my productivity, turning what used to be a multi-step login process into a single, secure click across all my devices. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

The biggest drawbacks are the high subscription cost and the lack of a free tier, as 1Password is significantly more expensive than competitors like Bitwarden or Proton Pass. Performance has also dipped since the move to an Electron-based app, leading to higher RAM usage and occasional sluggishness. Additionally, the Secret Key requirement adds a layer of complexity that can lead to permanent account lockout if both it and your master password are lost. Finally, the lack of live chat or phone support can be frustrating when you need immediate help with login issues. Review collected by and hosted on G2.com.

Costa M.
CM
Costa M.
Art Director
Small-Business (50 or fewer emp.)
"Secure and Easy Access Across All Devices"
5/5
What do you like best about 1Password?

I appreciate how 1Password securely saves all my passwords, and I'm really happy about that. It's very easy to access on all my devices like my desktop, laptop, mobile phone, and tablet, and they all work seamlessly together. I love how it shares the same information securely whenever I need it. The synchronization is immediate, so I can enter and create new logins or passwords and have them available across all devices without any hassle. This makes it very convenient for me. The initial setup was very easy with no issues. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Sometimes the interface is a bit complicated. Switching between the full app window and the small panel on the top right corner of my screen can be tricky. Also, sometimes it might be a bit hectic, especially with the plugin for Safari. It sometimes conflicts with macOS's built-in password utility, which means I might have to open 1Password in a separate window to copy and paste my information. Review collected by and hosted on G2.com.