We recently onboarded with Trelica after an exhaustive RFP and the value to cost ratio wasn't even close.
-There is no features hidden behind SKUs in the enterprise plan: we have the basic funcitonality, workflows, hardware asset management, access to all integrations, and others. All of the other tools required additional SKUs for some or all of the above that we evaluated.
-Trelica is super responsive to building out new integrations for not just usage but other functionality. We use an obscure ticketing / task management tool and we had a functional connector by the time we were onboarding.
-Support is responsive to our tickets and questions: we not only get issues resolved but real explainations of what is going on. Our team has greatly appreciated the transparency and it's gone a long way to building trust.
-The interface is easy and intuitive - there is a lot of complication in managing SaaS and clearly a lot of effort and thought has gone into making it easy to use across the different teams that use it.
-Workflows for both lifecycle management and license right-sizing were easy to set-up and actually worked. The logging available to super helpful to understand what is happening and tweaking them accordingly. Review collected by and hosted on G2.com.
Our experience has been overwhelmingly positive. There are some small bugs we encounter but they're addressed by support quickly. Review collected by and hosted on G2.com.
