Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great support with improvement options on product quality."
3.5/5
What do you like best about 1oT?

Friendly and fast support, clean and easy user interface. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

There is not sufficiant influence on mobile providers to claim problems. I would appreciate also faster data analyses. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Both of the commercial part and the technical part are greater than other competitors"
5/5
What do you like best about 1oT?

It is hard to pick the most helpful one from many of the advantages of 1oT.

As a developer, rich technical support is the most helpful part.

As a project leader, flexible SIM management, such as status switching and package switching, is the most helpful part. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

As a user of AWS, I expect the new AWS service from 1oT.

But the development takes longer than I expected, and the status of AWS service keeps "coming soon."

Doing a customer survey and collecting customer comments when the development is stuck would be helpful. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"A flexible and customer-oriented experience"
4/5
What do you like best about 1oT?

The modular and customisable Terminal is excellent for managing the day-to-day operations with the SIM cards.

The account manager is always there for any questions that may arise.

Extra points for the product team involving customers in feature previews and discussions regarding potential improvements to existing functionality. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

The pricing of SIM cards and data packages is more expensive than using the local service provider SIMs.

Our use cases would benefit from more visibility into potential issues (for example, maintenance at a local carrier or a known outage) - having this information readily available in the Terminal would make life easier. Review collected by and hosted on G2.com.

Oscar A.
OA
Oscar A.
Product Manager
Small-Business (50 or fewer emp.)
"good service"
5/5
What do you like best about 1oT?

Pricing is good, platform is pretty easy to use. It's nice that we have the choice to use or not use the value-added services. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

Still expensive data rates compared to local providers. Review collected by and hosted on G2.com.

MM
Matjaž M.
Project Manager
Small-Business (50 or fewer emp.)
"Awesome, easy to use and transparent iot connectivity provider"
5/5
What do you like best about 1oT?

The service's dashboard or "Terminal" is easy to use and transparent, enabling workflow automations and bulk edits. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

Automatic activations of SIMs incur an automated charge even if SIM is unused - I would recommend a "pre-active" data package included in the price of the SIM. Review collected by and hosted on G2.com.

Jussi S.
JS
Jussi S.
CTO
Small-Business (50 or fewer emp.)
"Excellent coverage worldwide. good customer support"
4.5/5
What do you like best about 1oT?

It just works. Minimal setup, minimal hassle, straight forward plug and play. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

Currently having issues with eSIM but expecting to have that sorted out soon. Review collected by and hosted on G2.com.

ER
Eamonn R.
MD
Mid-Market (51-1000 emp.)
"Great Company Great Service"
5/5
What do you like best about 1oT?

We had very specific requirements to migrate our customer from an existing service and 10t stepped up to the mark and provided a great service Review collected by and hosted on G2.com.

What do you dislike about 1oT?

No complaints so far! good service.......................... Review collected by and hosted on G2.com.

Laura B.
LB
Laura B.
Executive Assistant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"useful solution, easy to use, great user-frindly interface"
4/5
What do you like best about 1oT?

user-friendly Interface

new functionalities responding to customer requests

availability of every people in 1OT Review collected by and hosted on G2.com.

What do you dislike about 1oT?

anything at he moment apart from the cost of sms frome e to device Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Flexible and nice GSM service"
5/5
What do you like best about 1oT?

Terminal

Flexibility of having more cards in stock Review collected by and hosted on G2.com.

What do you dislike about 1oT?

Multiple packets could be more unified

Prices could be lower, SIM card ordering cheaper Review collected by and hosted on G2.com.

Verified User in Textiles
AT
Verified User in Textiles
Enterprise (> 1000 emp.)
"An IoT company that is reachable"
4/5
What do you like best about 1oT?

1oT has fair pricing, reachable sales and support, and are in general "down to earth" people.

The SIMs replaced our existing solution because the prior company never returned our inquiries, except for payment of course.

In addition, 1oT works closely with Teltonika, making provisioning a breeze for larger orders. Review collected by and hosted on G2.com.

What do you dislike about 1oT?

2FA can be enabled, but cannot be enforced for all provisioned users. You have to count on the fact that the users will actively look for the setting and activate 2FA for themselves. This makes it difficult to ensure security for larger deployments. Review collected by and hosted on G2.com.