--- title: Teamviewer DEX Reviews meta\_title: 'Teamviewer DEX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Teamviewer DEX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 60 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

# Teamviewer DEX Reviews & Product Details

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The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring

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Product Website
Teamviewer DEX
Seller
[TeamViewer](https://www.g2.com/sellers/teamviewer)
Discussions
[Teamviewer DEX Community](https://www.g2.com/products/teamviewer-dex/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
McKayla Young

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/teamviewer-dex/pricing)

TeamViewer Solutions
(1)

See how TeamViewer products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

TeamViewer ONE

SolutionBy TeamViewer

](/sellers/teamviewer/solutions/teamviewer-one)

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## Teamviewer DEX Integrations
(1)

What do users say about integrations?

Verified by Teamviewer DEX

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

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 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Enterprise (\> 1000 emp.)

5/18/2023

"1E Helpful with Client Management and security patch compliance"

4/5

What do you like best about Teamviewer DEX?

Client Management and security patch compliance Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Compatibility issues with internal software Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Endpoint Management. Client security patching. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

NK

Nawaz K.

Manager

Enterprise (\> 1000 emp.)

8/17/2022

"I used 1E Nomad and Tachyion for my systems, Nomad is best as an alternate download provider."

4/5

What do you like best about Teamviewer DEX?

Nomad is best as an alternate download provider. Tachyon helps to track health and information of systems in detail. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

1E Nomad, GUI experience is much needed and integration with OSD part of SCCM. Tachyon: managing stale devices and creating instructions should include more examples from daily issues. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Nomad is best as an alternate download provider. No bandwidth issues. Tachyon helps to track the health and information of systems in detail. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
CO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

9/1/2022

"Delivery Optimisation at its best"

5/5

What do you like best about Teamviewer DEX?

The speed with which it works and the kind of support we received.

They are quick to respond and know thier job well. Most of our issues have been fixed within 1st call Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

How the versioning was done in previous products. For eg. Actual product version was 1.0, Client version was 5.1 and Nomad version was 7.2. It was really complicated to wrap your head around that version system Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

1e is saving our lives by doing a smart bandwidth utilization and is a great experience to have, when you have a huge infra like us Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

8/25/2022

"Digging with Tachyon Explorer Tool"

4/5

What do you like best about Teamviewer DEX?

Tachyon can search quickly, and distribute products in a timely and effective way

When using Tachyon, the tool helps to search my enviroment without the need for a command line process.

Easy reporting

Options are nearly endless Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

I wish the user interface on the login page was easier, along with doing custom searches. I know i don't have access, but I feel for a non-admin, it is very limited. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

1E is solving hard-to-answer questions for the entire environment. Ones that would take hours with a command line or PowerShell script. 1E gets us the data quickly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AP

Anamul P.

Specialist IS Engineer

Enterprise (\> 1000 emp.)

8/19/2022

"Advanced solutions for the modern IS environment"

4/5

What do you like best about Teamviewer DEX?

Customer support is excellent compared to most other vendors we've used for similar solutions. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Timing for updates and hotfixes can sometimes be inefficient. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Managing a cross platform IT environmentment is very difficult as most tool don't support various platforms such as Windows, Mac, VDI etc. We are able to obtain metrics and apply solutions quicker and more effectively. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RM

Robert M.

Client Executive

Enterprise (\> 1000 emp.)

8/17/2022

"Great tooling to help with valuable insights"

5/5

What do you like best about Teamviewer DEX?

Lightweight installation on clients

Live value which adds information

Great insights to correlate events

Very affordable Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

It's not a free tool, but nothing actually good is Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Through guaranteed state we're improving the compliance of our devices

We're able to differentiate issues with individual device to common issues in a region or the entire estate to be able to address these issues faster Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace")
AA

Verified User in Aviation & Aerospace

Enterprise (\> 1000 emp.)

8/15/2022

"1E is an excellent company to work with"

4.5/5

What do you like best about Teamviewer DEX?

1E Support and Field technicians are super smart, resourceful, and very responsive to our questions, concerns, and specifications. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

We've touched almost all their products. I can't find any issues that weren't addressed. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Mostly, 1E Tachyon Explorer is allowing us to troubleshoot and report on various areas in our environment. It is easy to use and we get results in seconds! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
AA

Verified User in Airlines/Aviation

Enterprise (\> 1000 emp.)

11/7/2022

"Monitoring Devices"

4.5/5

What do you like best about Teamviewer DEX?

1E is providing solution for the issues we currently have in our existing monitoring tool. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

The GUI is not very user-friendly, believe they can still work on it. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

The monitoring is happening based on metrics that are saved offline on the workstation, this minimizes network traffic and keeps working if there's a network disconnection. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

ED

Erwin d.

Head of Global IT Infrastructure

Enterprise (\> 1000 emp.)

8/16/2022

"1E is a company who really understand our needs in managing an IT infrastructure environment"

4.5/5

What do you like best about Teamviewer DEX?

1E is helping us managing our IT environment. on all levels they understand what we need and what we would like to have. they act as a true partner Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

the ability to use the tools for non-IT users Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

software distribution, gettig real time information on our environment, in order to stay secure Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

8/25/2022

"Tachyon Explorer Review"

3.5/5

What do you like best about Teamviewer DEX?

It is a good product to search for installed software or applications when on a whim. Review collected by and hosted on G2.com.

What do you dislike about Teamviewer DEX?

Sometimes I have difficulties when searching for specific applications or vendors. I eventually find the correct query. Review collected by and hosted on G2.com.

What problems is Teamviewer DEX solving and how is that benefiting you?

Searching for installed software or applications. This ties into our vulnerability management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Teamviewer DEX? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Teamviewer DEX
](https://www.g2.com/products/teamviewer-dex/discussions/new)

GU

Guest User

What is 1E used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-1e-used-for)

[
View all Discussions
](https://www.g2.com/products/teamviewer-dex/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

15 months

### Average Discount

6%

[
View More Pricing Information
](https://www.g2.com/products/teamviewer-dex/pricing)

Teamviewer DEX Comparisons

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ControlUp

4.7/5(11)

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##### 
##### Teamviewer DEX Features

Experience

Telemetry Collection

Feedback

Management

Digital Experience Score

Alerts

Budget Analysis

Performance

Troubleshooting

Uptime Monitoring

Performance Monitoring

[
View More Features
](https://www.g2.com/products/teamviewer-dex/features)

## Top-Rated Alternatives

[

 ![Nexthink](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nexthink")

Nexthink

4.6/5(394)

](https://www.g2.com/products/nexthink/reviews)

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 ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne")

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Atera

4.6/5(1,245)

](https://www.g2.com/products/atera/reviews)

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View All Alternatives
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##### Categories on G2

[Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)

[Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management)

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