--- title: Teamviewer DEX Reviews meta\_title: 'Teamviewer DEX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Teamviewer DEX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 60 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Teamviewer DEX Reviews & Product Details Visit Website The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring * * * Product Website Teamviewer DEX Seller [TeamViewer](https://www.g2.com/sellers/teamviewer) Discussions [Teamviewer DEX Community](https://www.g2.com/products/teamviewer-dex/discuss) Languages Supported English Solution Type All-in-One Overview by McKayla Young Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/teamviewer-dex/pricing) TeamViewer Solutions (1) See how TeamViewer products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") TeamViewer ONE SolutionBy TeamViewer ](/sellers/teamviewer/solutions/teamviewer-one) Show More ## Teamviewer DEX Integrations (1) What do users say about integrations? Verified by Teamviewer DEX [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 1/27/2025 "Great Experience with 1E" 5/5 What do you like best about Teamviewer DEX? I've been using 1E for a while now, and I must say it's been a solid experience. The platform is user friendly and integrates smoothly with my existing tools. I’ve found it especially helpful in managing and automating tasks, which has made my workflow much more efficient. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? The interface can sometimes feel a bit overwhelming Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? 1E has been a game-changer when it comes to managing and automating repetitive IT tasks. Before using 1E, I found myself spending a lot of time on manual processes, like software deployment and patch management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![André A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "André A.") AA André A. Project Assistant Mid-Market (51-1000 emp.) 1/27/2025 "Well built platform that simplifys IT" 3.5/5 What do you like best about Teamviewer DEX? The ease of use and implementation of this platform is for sure one of it's big advantanges. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Customer Support could be a bit faster a times Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Being able to troubleshoot form a distance any problem is a big win for every large company and maximizes time and resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/20/2024 "1E is good for your time and money" 5/5 What do you like best about Teamviewer DEX? I mostly enjoy 1E to enhance our SCCM infrastracture. I think is a very good addition in order to get rid of distribution points and this saves a lot of time and money. Also the inventory integration is really easy and help with inside reporting. We are using 1E on a daily basis and the implementation was easy. Their customer support is also on point and always ready to help us with any idea that we have. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? That people are not using it more inside the company, it definatly needs time investment into the PR of it in order to be sure that the full capacity is used by your administrators, especially in a large company. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? The need of extra distribution points across a world company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") UT Verified User in Translation and Localization Small-Business (50 or fewer emp.) 1/29/2025 "Outstanding experience" 4.5/5 What do you like best about Teamviewer DEX? 1E has a good number of features that make it stand out Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? 1E has its cons in terms of ease of implementation of these features Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? The problem i think 1E is solving is the aspect of leveraging digitalized employee experience. Thereby making it's overall Employee and User experience seamless. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 9/5/2022 "1E Tachyon migration" 4.5/5 What do you like best about Teamviewer DEX? The 1E tool simplifies the solution as per the business requirement. Tachyon suite looks impressive and promising. We have just upgraded our infra from 1E Nomad to Tachyon. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? It's not a significant dislike but sometimes, some support cases takes time to resolve the issue. So if this resolution time can be faster, it would be helpful to everyone. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? 1E is solving our P2P content distribution issue and it helps us in network bandwidth management as well as making the content available faster on peer machines. Review collected by and hosted on G2.com. Show More 8/20/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 1/23/2025 "Good and detailed" 3.5/5 What do you like best about Teamviewer DEX? Allows to see feedback and improve service. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? I do not like the the volume of emails received. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Service now provided services quality in terms of itil. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nitin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin G.") NG Nitin G. Sr. eXperience Delivery Manager Enterprise (\> 1000 emp.) 8/11/2022 "Ok Product, Ok Insights but Inaccurate Data!" 2.5/5 What do you like best about Teamviewer DEX? The amount of capturable data of end-user devices The tool interface (only the design not the functionality) Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? One of the worst customer support team Lack of 1E knowledge of Customer Success Managers Takes months and multiple follow-ups to troubleshoot issues The inaccuracy of data Limitations in Surveys Their "Export All Data" button does not work, it's only for show/display purpose Their inventory insights are absolutely inaccurate Lack of good workable automation scripts Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Helps us get information to resolve end users' woes and give them a better digital experience. It has helped improve IT support. The automation that we created on our own were deployed through 1E. Review collected by and hosted on G2.com. Show More 2/11/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DW Damon W. Enterprise (\> 1000 emp.) 5/19/2023 "1E Tachyon has been a wonderful tool and dealing with 1E has been simple and very helpful" 5/5 What do you like best about Teamviewer DEX? Very helpful, Very easy to deal with. When we opened a case for an issue, 1E Support quickly answered, and almost every problem was fixed during the call. The online train has been great and can easily be rewatched for a refresher, as needed. The speed and easy of use of the tool has and still does frequently amaze and shock me Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? All of the problems we have had with 1E have nothing to actually do with 1E at all. They have all been internal issues for example defending the expenditure for the products we hold. Changes other teams have made caused things like Pxe Everywhere to fail repeatedly. The only real complaint is the lack of reporting from Tachyon. so we can easily show its actual worth off to senior management without tons of outside reporting. so just out-of-the-box reporting and dashboards would be fantastic! Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Security - Patching attempting to improve on the 90% and moving the needle to achieve 95% plus on patching. Improving MECM client health, we have seen a much better adaptation of applications, updates and just general MECM Client health due to Tachyon GS rules/policies Since implementing Nomad 2 years ago, we have not had one networking interruption at sites that used to experience them every time MS updates were deployed or large applications were deployed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Soumya B. Enterprise (\> 1000 emp.) 5/22/2023 "1E - A very advanced tool to manage workstations" 5/5 What do you like best about Teamviewer DEX? 1E helped our organization to maintain a baseline for managing workstations. Initially, we used it to overcome the high bandwidth utilization issue by enabling SSD, but eventually, we enabled Nomad, Experience, PXE Everywhere and all other modules, and we must say the instructions and GS rules are very efficient to remediate client issues. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? 1E support is not very quick responsive. The hotfix published by 1E is having some known issues while installation, but 1E is less attentive to publish bugfixes. Configuration could have been a bit easier. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? First of all, it helped a lot to fix the bandwidth issue for our organization by enabling SSD. PXE is also very good feature to bypass the traditional PXE enabled DP. Nomad precaching solved a huge gap with traditional MS peer caching. The instruction set and GS rules helped to remediate many client health issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Enterprise (\> 1000 emp.) 5/19/2023 "Great DEX solution" 5/5 What do you like best about Teamviewer DEX? 1e are a pleasure to work with. They listened to our requirements and studied our use cases to understand how best to help us. I felt like they supported us to achieve the best results for us they could. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? There is a lot of integration to be done, with a lot of engine training to be completed before you are truly up and running, so we spent a lot of time ironing out kinks before realising benefit. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Our main problem was an inventory of hardware and how our users interacted with it. Tachyon's biggest selling point was its automated fix, guaranteed state. Reducing colleague's needs to call the desk was a big pain point for us and one we really focused on in the business case Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Teamviewer DEX? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Teamviewer DEX ](https://www.g2.com/products/teamviewer-dex/discussions/new) GU Guest User What is 1E used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-1e-used-for) [ View all Discussions ](https://www.g2.com/products/teamviewer-dex/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 15 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/teamviewer-dex/pricing) Teamviewer DEX Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3edd72ff0866361dd76d8609f4eca1a8/nexthink.jpg "Product Avatar Image") Nexthink 4.6/5(394) [ Compare Now ](https://www.g2.com/compare/nexthink-vs-teamviewer-dex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3e679c6c560a5a591f167638fde4a906/systrack-digital-experience-monitoring.png "Product Avatar Image") SysTrack Digital Experience... 4.5/5(22) [ Compare Now ](https://www.g2.com/compare/systrack-digital-experience-monitoring-vs-teamviewer-dex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_56b4436f4fba75befd9898684ddac6e5/controlup-technologies-controlup.png "Product Avatar Image") ControlUp 4.7/5(11) [ Compare Now ](https://www.g2.com/compare/controlup-technologies-controlup-vs-teamviewer-dex) ##### ##### Teamviewer DEX Features Experience Telemetry Collection Feedback Management Digital Experience Score Alerts Budget Analysis Performance Troubleshooting Uptime Monitoring Performance Monitoring [ View More Features ](https://www.g2.com/products/teamviewer-dex/features) ## Top-Rated Alternatives [ ![Nexthink](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nexthink") Nexthink 4.6/5(394) ](https://www.g2.com/products/nexthink/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/teamviewer-dex/competitors/alternatives) ##### Categories on G2 [Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem) [Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Affordable session replay services for medium-sized ecommerce sites](https://www.g2.com/discussions/affordable-session-replay-services-for-medium-sized-ecommerce-sites)[Recommended digital asset management app for cross-platform use](https://www.g2.com/discussions/recommended-digital-asset-management-app-for-cross-platform-use)[Which automotive marketing platforms maintain responsiveness after implementation based on dealership reviews and feedback?](https://www.g2.com/discussions/which-automotive-marketing-platforms-maintain-responsiveness-after-implementation-based-on-dealership-reviews-and-feedback) [Types of Advertising](https://www.g2.com/articles/types-of-advertising)[data observability software](https://www.g2.com/discussions/looking-for-the-best-data-observability-software-in-2025)[Pros and Cons Details](https://www.g2.com/products/teamviewer-dex/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)