--- title: Teamviewer DEX Reviews meta\_title: 'Teamviewer DEX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Teamviewer DEX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 60 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Teamviewer DEX Reviews & Product Details Visit Website The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring * * * Product Website Teamviewer DEX Seller [TeamViewer](https://www.g2.com/sellers/teamviewer) Discussions [Teamviewer DEX Community](https://www.g2.com/products/teamviewer-dex/discuss) Languages Supported English Solution Type All-in-One Overview by McKayla Young Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/teamviewer-dex/pricing) TeamViewer Solutions (1) See how TeamViewer products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") TeamViewer ONE SolutionBy TeamViewer ](/sellers/teamviewer/solutions/teamviewer-one) Show More ## Teamviewer DEX Integrations (1) What do users say about integrations? Verified by Teamviewer DEX [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/4/2025 "Efficient Endpoint Management with Powerful Features, but Support Can Lag" 4/5 What do you like best about Teamviewer DEX? 1E distinguishes itself with its straightforward implementation and frequent use in managing and securing enterprise endpoints. Its real-time visibility, automated patching, and remote management features streamline IT operations and make the platform user-friendly. The comprehensive feature set, particularly in endpoint optimization, energy efficiency, and compliance, enables IT teams to work more efficiently, saving both time and resources. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Although 1E offers robust capabilities, I have noticed that its customer support response time can occasionally be slow. Additionally, setting up the platform in large environments often demands expert assistance, which can make the implementation process less straightforward. I also feel that certain features could be designed to be more user-friendly, especially for those without a technical background. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? 1E addresses the challenge of efficiently managing and securing thousands of endpoints within large organizations. It offers IT teams real-time visibility into devices, streamlines patching and software distribution through automation, and minimizes downtime by enabling proactive management. By enhancing endpoint performance and compliance, 1E supports companies in reducing operational costs, strengthening security, and providing employees with seamless digital experiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abdul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul H.") AH Abdul H. Practice Associate Enterprise (\> 1000 emp.) 3/11/2026 "Easy-to-Understand Dashboards with Deep, Multi-Parameter Analytics" 4/5 What do you like best about Teamviewer DEX? Easy to understand Dashboards with deep analytics on several parameters. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Takes time for new users to get used to it because of the comprehensiveness. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Helps to give realtime analytics on API performance and stability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JS Jayalakshmi S. Senori Project Manager Mid-Market (51-1000 emp.) 11/7/2025 "Essential" 4.5/5 What do you like best about Teamviewer DEX? I have used TeamViewer tool for quite sometime. The thing I like about this tool is it can access & control devices anytime from anywhere & its very easy to setup, no technical experience required. Also it is end to end encrypted & two factor authentication is there for secure access. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? While using this tool device performance gets slow down sometimes. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? IT teams can remotely troubleshoot & fix issues and teams can collaborate remotely through screen sharing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ravi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi S.") RS Ravi S. Infrastructure Architect Enterprise (\> 1000 emp.) 11/4/2025 "Impressive Remote Solution and Versatile Product Range" 5/5 What do you like best about Teamviewer DEX? This company offers a wide range of useful products, and their remote solution stands out as particularly impressive. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? The price is somewhat on the higher side, and there isn't an open source option available, at least when it comes to the remoting solution. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Remote solution with both attended and unattended options Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.") SS swarit s. Senior Design Engineer Enterprise (\> 1000 emp.) 11/6/2025 "Seamless, Powerful, and Accessible with Proactive Support" 4/5 What do you like best about Teamviewer DEX? Proactive support and user interaction. Power and scale meets accessibility Seamless productive technology experience Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Integration of complex product suites. Disruption in support with acquisition Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Long time spent in diaganosing the issue by helpdesk support. It is benefitting by automation , it can automate without actual human intervention without human interface Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Shyam S. Salesforce Consultant Mid-Market (51-1000 emp.) 11/5/2025 "Solid tool for remote fixes" 4/5 What do you like best about Teamviewer DEX? it's fast reliable and makes endpoint management much easier. The automation and remote remediation features save a lot of time. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? some features take time to learn, and UI could be more modern. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? it help us fixing endpoint issues faster and improves employee experience with fewer support tickets Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anuruddh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuruddh S.") AS Anuruddh S. Physical Design Engineer Enterprise (\> 1000 emp.) 7/8/2025 "Best for share screen and control another desktop" 4.5/5 What do you like best about Teamviewer DEX? Easy to use, attractive interface and no security issue Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Sometimes, its code expire too early and we have to connect again. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? When user face any problem , we can see directly the user problem and solve it at that moment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SD Shyam Prasad Reddy D. Assistant manager Mid-Market (51-1000 emp.) 7/23/2025 "Best Digital Employee Experience" 5/5 What do you like best about Teamviewer DEX? Autonomous Digital Workplace Management,Endpoint troubleshooting and automation Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Challenges with implementation due to suite interdependence Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? lack of endpoint visibility, slow and reactive IT support, poor digital employee experience Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Riaan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riaan V.") RV Riaan V. Director Enterprise (\> 1000 emp.) 8/20/2024 "The most powerful platform I've had the pleasure of working with" 4.5/5 What do you like best about Teamviewer DEX? In my opinion the 1E Platform is likely the fastest and most advanced automation\remediation currently in the market. Implementaion on-prem vs SaaS are both easy while scaling it to an inreased demand is seamless. We have utilized the platform extensively for four years now and from all our initiatives only perhaps 1% of the time the Platform cannot deliver, and 99% of the time its due to limitations elsewhere within a application or operating system. The language is easy to use as its basicaly SQL lite, it intergrates natively with ServiceNow and other systems via its restful API. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? 2nd tier customer support can sometimes be slow due to the fast pace of development from being a market leader in DEX\Automation. Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? Ticket reduction, MTTR reduction, Reduction in project timelines, Realtime visibility, CMDB asset population and complaince, Endpoint configuration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Christos V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christos V.") CV Christos V. IT Systems Engineer Mid-Market (51-1000 emp.) 2/12/2025 "A solid solution" 4.5/5 What do you like best about Teamviewer DEX? E1 offers a range of useful features. While user interface is intuitive it makes it easy to get started for beginners especially. Improved workflow and productivity. Review collected by and hosted on G2.com. What do you dislike about Teamviewer DEX? Certain features could be more customizable so they feel limited. While customer support is generally helpful response times could be faster Review collected by and hosted on G2.com. What problems is Teamviewer DEX solving and how is that benefiting you? A huge benefit is that it is proactive monitoring which helps identify and resolve issues before impacting users. This has led to a better digital employee experience and leas tickets Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ## Questions about Teamviewer DEX? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Teamviewer DEX ](https://www.g2.com/products/teamviewer-dex/discussions/new) GU Guest User What is 1E used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-1e-used-for) [ View all Discussions ](https://www.g2.com/products/teamviewer-dex/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 15 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/teamviewer-dex/pricing) Teamviewer DEX Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3edd72ff0866361dd76d8609f4eca1a8/nexthink.jpg "Product Avatar Image") Nexthink 4.6/5(394) [ Compare Now ](https://www.g2.com/compare/nexthink-vs-teamviewer-dex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3e679c6c560a5a591f167638fde4a906/systrack-digital-experience-monitoring.png "Product Avatar Image") SysTrack Digital Experience... 4.5/5(22) [ Compare Now ](https://www.g2.com/compare/systrack-digital-experience-monitoring-vs-teamviewer-dex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_56b4436f4fba75befd9898684ddac6e5/controlup-technologies-controlup.png "Product Avatar Image") ControlUp 4.7/5(11) [ Compare Now ](https://www.g2.com/compare/controlup-technologies-controlup-vs-teamviewer-dex) ##### ##### Teamviewer DEX Features Experience Telemetry Collection Feedback Management Digital Experience Score Alerts Budget Analysis Performance Troubleshooting Uptime Monitoring Performance Monitoring [ View More Features ](https://www.g2.com/products/teamviewer-dex/features) ## Top-Rated Alternatives [ ![Nexthink](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nexthink") Nexthink 4.6/5(394) ](https://www.g2.com/products/nexthink/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/teamviewer-dex/competitors/alternatives) ##### Categories on G2 [Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem) [Endpoint Management](https://www.g2.com/categories/endpoint-management)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Affordable session replay services for medium-sized ecommerce sites](https://www.g2.com/discussions/affordable-session-replay-services-for-medium-sized-ecommerce-sites)[Recommended digital asset management app for cross-platform use](https://www.g2.com/discussions/recommended-digital-asset-management-app-for-cross-platform-use)[Which automotive marketing platforms maintain responsiveness after implementation based on dealership reviews and feedback?](https://www.g2.com/discussions/which-automotive-marketing-platforms-maintain-responsiveness-after-implementation-based-on-dealership-reviews-and-feedback) [Types of Advertising](https://www.g2.com/articles/types-of-advertising)[data observability software](https://www.g2.com/discussions/looking-for-the-best-data-observability-software-in-2025)[Pros and Cons Details](https://www.g2.com/products/teamviewer-dex/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)