--- title: 1CRM Reviews meta\_title: '1CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how 1CRM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 39 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # 1CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by 1CRM but has limited features. Are you part of the 1CRM team? [Upgrade your plan](https://my.g2.com/1crm/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! 1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. With so many CRMs available, what sort is right for you? You'll see CRMs that are limited sales & marketing CRM products, others that are good at Mass Emailing, and then some that include Order Management, Service Management, or Project Management. For businesses with up to about 250 users, the All-in-One type of CRM has proven popular - and that's where 1CRM fits in. 1CRM offers a Sales & Marketing CRM with strong Mass Email capabilities. But it also includes very comprehensive Order Management (Quotes, Invoices, Payments - as well as the Purchasing side), Service Management and Project Management. Throw in Timesheets, Expense Reports, Vacation & Sick Day tracking - and you can see why they call us an All-in-One CRM! * * * Seller [1CRM](https://www.g2.com/sellers/1crm) Discussions [1CRM Community](https://www.g2.com/products/1crm/discuss) Languages Supported Danish, German, English, French, Italian, Norwegian, Spanish, Swedish Solution Type All-in-One Overview by Michael Whitehead (President & CEO, 1CRM Systems Corp.) Show More ## Pricing Pricing provided by 1CRM. ### 1CRM Startup Edition Free ### 1CRM Enterprise Edition $34.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/1crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,912) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/1crm/competitors/alternatives) ## User Insights Average based on 39 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Jose C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose C.") JC Jose C. Senior Accounting & GoBD Compliance Specialist Accounting Mid-Market (51-1000 emp.) 6/22/2026 "Tailored for Tax Compliance, But Needs Better Integration" 4/5 What do you like best about 1CRM? For our Hamburg tax practice, its built-in alignment with German fiscal regulations is its biggest strength. All client tax files, quotation records and consultation logs reside entirely on EU servers, eliminating any regulatory risk of cross-border data transfers under GDPR. Its granular role-based access controls let me strictly segregate sensitive financial data: junior admin staff only get read-only entry to basic contact details, while senior accountants hold full editing rights to profit statements and VAT documents. Every single modification, invoice upload or client note generates permanent, uneditable timestamped audit trails that local Finanzamt auditors accept as-is with zero extra formatting work. The full German-language interface also cuts onboarding time for new tax clerks and minimizes daily support questions. Review collected by and hosted on G2.com. What do you dislike about 1CRM? There is no native two-way API connection compatible with our GoBD-certified German accounting ERP. Each month-end closing, I manually copy over customer invoice records, revenue figures and payment data between platforms, a slow, error-prone process that eats up several work hours. Permission management is extremely tedious without a bulk editing feature. Whenever we hire new junior tax specialists or restructure internal teams, I have to manually adjust access settings for every individual user profile one by one. The system’s default audit output templates do not follow the standardized archive layout required by German tax authorities, so I always spend extra time restructuring exported log files ahead of official Finanzamt inspections. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? Before switching, we scattered client tax documents, consultation histories and quotation paperwork across disjointed local folders and separate spreadsheets. This fragmented storage broke GoBD’s mandatory traceability rules and exposed confidential taxpayer data to uncontrolled shared access, triggering repeated GDPR compliance alerts. 1CRM consolidates all client fiscal data in a single EU-hosted platform, with adjustable data access layers and immutable activity logging built for German tax standards. It removes messy cross-file sorting and drastically reduces the amount of work needed to compile complete, audit-ready records for annual tax reviews with local revenue officials. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Souvik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souvik J.") SJ Souvik J. Team Lead ASRS Mid-Market (51-1000 emp.) 5/23/2026 "Brilliant Centralization at a Fair Price" 4/5 What do you like best about 1CRM? Most major CRMs require an expensive integration or an entirely separate app to handle the money side of things. 1CRM includes robust Order Management right out of the box. You can create quotes, turn those quotes into invoices, track sales orders, and even manage supplier bills and product inventories without leaving the ecosystem. Review collected by and hosted on G2.com. What do you dislike about 1CRM? The user interface (UI) can feel like a throwback to the software designs of the early 2010s. Because it packs so much data onto a single screen, the dashboards and menus often look cluttered, dense, and utilitarian. Compared to the slick, minimalist, and highly intuitive interfaces of modern competitors like HubSpot or Monday.com, 1CRM has a much steeper learning curve for teams to adopt willingly. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? At its core, 1CRM is built to address a major headache for growing businesses: software fragmentation and rapidly rising subscription costs. Rather than forcing a team to constantly jump between five separate apps—one to track sales leads, another for project management, one for generating invoices, one for customer support, and yet another for marketing—1CRM brings all of those functions together in a single, shared database. Below is a clearer breakdown of the specific operational problems it solves, and how those issues show up day to day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 5/8/2026 "All-in-One CRM with Deep Customization and Strong Value" 4/5 What do you like best about 1CRM? The best thing I like about this one CRM platform is it goes beyond the traditional CRM functionality and combine all module such as sales marketing customer service and project management even invoicing and order management everything in a single platform in a centralised way this platform offers a very strong level of customization allowing or business to tailor workflows modules and reporting based on operational requirements this flexibility makes this platform very useful for our organization who wants a centralised system rather than managing multiple disconnected tools out there and another major advantage of this platform is their breath of features available at relatively competitive price point compared with other large enterprise CRM platforms out there they are integrated level approach helps us platform to improve visibility across or cross functional teams reduces the operational mismatch hassles. Review collected by and hosted on G2.com. What do you dislike about 1CRM? Though this platform is very strong and helpful they are interface sometimes feels bit outdated when compared with other cloud native CRM platforms and some new users may find it difficult during the onboarding process because of their complex learning curve and since this platform is highly configurable they are set up administration can become slightly complex for a smaller teams without any CRM administrators some of their workflows and user interface interactions should be modernised and polished their platform is feature rich certain integrations and automation capabilities may not feel as polished as the CRM ecosystem out there. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? This platform helps us by centralising multiple business operation tools in a single system, overall reducing the need for separate tools for CRM, such as coating, invoicing, customer support and even project tracking. It helps by improving our visibility in customer interactions, sales pipelines, and operational workflows while helping our teams maintain better coordination across the cross-functional departments. Having financial and operational data connected with CRM activities in this platform improves our overall reporting and decision-making process. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Katherine Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine Z.") KZ Katherine Z. Marketing Assistant Mid-Market (51-1000 emp.) 4/7/2026 "Powerful All-in-One CRM That Keeps Sales, Support, and Projects Centralized" 5/5 What do you like best about 1CRM? What I like most about 1CRM is its true all-in-one functionality. Instead of juggling multiple disconnected tools, it centralizes CRM, sales pipeline management, marketing automation, customer support, and project management into a single platform. That consolidation not only reduces costs but also eliminates data silos, making it much easier to maintain a clear, real-time view of every customer interaction from first touch to post-sale support. From a sales perspective, the platform allows for detailed pipeline tracking, opportunity management, and forecasting, which helps teams stay organized and proactive. On the marketing side, the built-in automation tools make it easier to run targeted campaigns, segment audiences, and track engagement without needing a separate system. Customer support is also integrated, so teams can manage tickets, monitor response times, and maintain consistent communication, all while having full visibility into the customer’s history. Another major strength is its level of customization. Businesses can tailor workflows, dashboards, and reporting to match their exact processes rather than forcing their operations to fit a rigid system. This flexibility makes it scalable for different team sizes and industries. Overall, having everything connected in one ecosystem improves efficiency, reduces friction between departments, and creates a more cohesive experience for both the team and the customer. Review collected by and hosted on G2.com. What do you dislike about 1CRM? What I dislike about 1CRM comes down to a few practical limitations that can slow teams down if you are trying to scale or move quickly. The user interface feels somewhat outdated compared to newer CRM platforms. While it is functional, it is not very intuitive, which creates a learning curve, especially for team members who are not very technical. Even simple tasks can require more steps than expected, and over time that extra friction can impact overall efficiency. Another issue is that while the platform is highly customizable, that flexibility can become overwhelming. Setting up workflows, automations, and reports often requires a deeper understanding of the system. It is not always plug and play, so without someone dedicated to configuring it properly, teams may not fully use its capabilities or may build processes that are not optimized. Integrations can also be limiting. Compared to more modern CRM systems, the available native integrations are fewer, which can make it harder to connect with newer tools or specialized software. This becomes more noticeable if your business relies on multiple platforms working together. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? 1CRM solves the problem of fragmented business operations by bringing customer data, sales, marketing, support, and project management into one centralized platform. Instead of switching between multiple tools, everything is connected, which improves visibility and reduces inefficiencies. For me, that means I can track leads, manage follow-ups, and monitor customer interactions in one place, making my workflow more organized and efficient. It also helps ensure nothing falls through the cracks, improves communication across teams, and ultimately leads to better customer relationships and more consistent results. Review collected by and hosted on G2.com. Show More 4/24/2026 Validated ReviewerIncentivizedSource: G2 invite SM Sebin M. BDE Small-Business (50 or fewer emp.) 12/11/2025 "All-in-One Solution That Simplifies Business Management" 4.5/5 What do you like best about 1CRM? What I appreciate about 1CRM is that it serves as an all-in-one, customizable platform that unifies sales, marketing, customer support, and project management. This integration makes it straightforward to track customers, oversee projects, and generate helpful reports. Additionally, I value that it remains affordable and provides the flexibility of both cloud and self-hosted deployment options. Review collected by and hosted on G2.com. What do you dislike about 1CRM? At times, 1CRM’s interface feels a bit outdated, and getting accustomed to certain features can take additional time because of the system’s detailed nature. The setup and customization process is often slow, and some modules do not offer the modern, seamless experience that other CRM tools provide. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? 1CRM addresses the challenge of having business information spread across multiple tools by integrating sales, marketing, customer support, and project management into a single platform. This integration allows me to save time, remain organized, and gain a comprehensive overview of both customers and projects in one location. Additionally, it enhances team collaboration, minimizes manual tasks, and simplifies performance tracking with its reports and dashboards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NS Neha S. Associate Enterprise (\> 1000 emp.) 5/11/2026 "1CRM’s Inventory & Sales Forecasting Tools Streamline Business Processes" 4/5 What do you like best about 1CRM? 1CRM is a great crm with inventory management and sales forecasting tools that are very helpful in business process and also it’s ability to integrate with multiple online as well as offline software’s is really great. Review collected by and hosted on G2.com. What do you dislike about 1CRM? Although the CRM is great but support is really slow and any complaint takes weeks to get resolved Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? Inventory management, sales forecasting, sales pipeline, automated marketing and leads management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![john c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "john c.") JC john c. Data Analyst [Contractor] 12/11/2025 "Efficient CRM with Convenient Data Management" 4/5 What do you like best about 1CRM? I like how 1CRM creates a more convenient way to store client info. It's valuable because when dealing with inbound or outbound call sales, it's crucial to have the right system for client sales information. 1CRM categorizes interactions, helping to identify what clients want and which numbers work. It’s easy to use, making it simple to figure out client preferences based on each human interaction. Review collected by and hosted on G2.com. What do you dislike about 1CRM? Sometimes it's a bit of a challenge because it requires a team effort to run and maintain the system. It would be better if there was a feature that verifies each client's information, like numbers and addresses, to make sure one person doesn't have to carry the load. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? I use 1CRM for talking to customers and logging client information conveniently, reducing the need for manual data entry. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AH Andria H. Digital Marketing Manager Outsourcing/Offshoring Mid-Market (51-1000 emp.) 1/7/2026 "Exceptional Support and Intuitive Dashboard" 4.5/5 What do you like best about 1CRM? This tool has great customer service support team that is knowledge rich and highly responsive. Its dashboard is very intuitive with drag-and-drop feature with great reporting and analytic capabilities. Review collected by and hosted on G2.com. What do you dislike about 1CRM? I do not have any dislikes with this tool. It has been exceptionally great. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? It centralizes contacts information and account management with full customer history from past interactions to invoice in one place. It ensures no leads are lost and helps close leads faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 5/6/2026 "Easy to Use with Great Queue Setup and Case Management Features" 4.5/5 What do you like best about 1CRM? I especially like how easy it is to use, along with the features it offers for queue setup, creating case records, and handling deflection options, among other things. Review collected by and hosted on G2.com. What do you dislike about 1CRM? It offers limited flexibility when it comes to supporting region-specific nuances, which is especially challenging for companies and departments working across the globe. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? My team uses it to resolve customer queries, and it gives me a clear, transparent view of my SLAs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Naina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naina A.") NA Naina A. Customer Success Manager Small-Business (50 or fewer emp.) 2/17/2026 "Easy-to-Use UI and Integrations, but Missing Conversation Context" 3.5/5 What do you like best about 1CRM? the UI and the integration and ease of usage Review collected by and hosted on G2.com. What do you dislike about 1CRM? the fact that its is not holistic and has no context to the previous conversations Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? Fragmented Customer Data Before 1CRM, customer information was spread across spreadsheets, email threads, and siloed systems. This made it hard to get a consolidated view of the customer — leading to inconsistent communication and delayed responses. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ## Questions about 1CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about 1CRM ](https://www.g2.com/products/1crm/discussions/new) GU Guest User What is 1CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-1crm-used-for) ![Vivek R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek R.") VR Vivek Rewatkar • Last activity over 4 years ago What is the scope of future development ? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/33775-what-is-the-scope-of-future-development) [ View all Discussions ](https://www.g2.com/products/1crm/discuss) ## Pricing Options Pricing provided by 1CRM. ### 1CRM Startup Edition Free ### 1CRM Enterprise Edition $34.00 1 User Per Month ### Startup+ Edition $20.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/1crm/pricing) ##### ##### 1CRM Features Platform User, Role, and Access Management Output Document Generation Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Campaign Management Lead Management Customer Support Case Management Customer Support Portal Support Analytics [ View More Features ](https://www.g2.com/products/1crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [Is Procore worth it for punch list management in construction?](https://www.g2.com/discussions/is-procore-worth-it-for-punch-list-management-in-construction)[Which is the top software for relational databases](https://www.g2.com/discussions/which-is-the-top-software-for-relational-databases)[What affiliate marketing platforms connect with existing CRM, ecommerce and payment tools without needing a custom integration build?](https://www.g2.com/discussions/what-affiliate-marketing-platforms-connect-with-existing-crm-ecommerce-and-payment-tools-without-needing-a-custom-integration-build) [best cpaas platforms](https://www.g2.com/discussions/in-your-opinion-what-s-the-best-cpaas-platforms)[Which virtual desktop infrastructure (VDI) platforms have the best user reviews for ease of adoption with non-technical teams?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-platforms-have-the-best-user-reviews-for-ease-of-adoption-with-non-technical-teams)[Pros and Cons Details](https://www.g2.com/products/1crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)