Easy to manage sales and lead management process with hassle free implementation process

Good customer support and case management and with high customizable options Review collected by and hosted on G2.com.

user interface feels outdated and Initial cost often requires more technical knowledge to setup and automation process is also not powefull Review collected by and hosted on G2.com.

What I like best about 1CRM is that it brings everything into one place — client details, sales, marketing campaigns, and support. As a digital marketing agency, it saves us time switching between tools and helps us stay organized with custom dashboards and project tracking. Review collected by and hosted on G2.com.

What I dislike about 1CRM is the user interface — it feels a bit outdated compared to modern tools. Review collected by and hosted on G2.com.

in One platform many solution like crating the budget monitoring the task creating invoices. communicating with customers easily. Review collected by and hosted on G2.com.

When companies use 1CRM with a large customer database, complicated workflows, or many reports, the system can slow down. Please update User interface its look outdated Review collected by and hosted on G2.com.

we were looking for an easy to use CRM for small business and this has been exactly what we're looking for. Review collected by and hosted on G2.com.

I had to wait for the account to get set up when we initially onboarded but that's pretty minor. Review collected by and hosted on G2.com.

i LIKE THAT I CAN LOAD ALL OF MY INFORMATION THERE WITHOUT ANY HASSLE , IT ALSO STORES ALL OF MY IMPORTANT INFORMATION SO IT DOES NOT GET LOST. Review collected by and hosted on G2.com.

I DISLIKE THAT I CANNOT USE THE LEADS ON IT . Review collected by and hosted on G2.com.

OneCRM tool is a great tool to manage multiple customer queries. Review collected by and hosted on G2.com.

There is a limited scope of enhancement of features that may be helpful for better customer query management. Review collected by and hosted on G2.com.

The contacts and lead section are really good. Review collected by and hosted on G2.com.

reporting is a bit tricky and could be made better Review collected by and hosted on G2.com.

One tool to manage multiple customers and other related tasks Review collected by and hosted on G2.com.

Low scope of enhancement and not a good customer support Review collected by and hosted on G2.com.

Contact Management: 1CRM allows you to keep track of all your customer interactions in one place, including emails, calls, meetings, and more. This helps you stay organized and responsive to your customers' needs. Review collected by and hosted on G2.com.

Complexity: 1CRM can be complex to set up and use, especially for small businesses or those with limited technical expertise.Mobile app: While there is a mobile app available for 1CRM, it may not be as robust as the desktop version and may not offer all the features that some businesses need for on-the-go customer management. Review collected by and hosted on G2.com.

The app is user-friendly. It is appreciated app that has flexibility, functionality of the 1CRM. Also 1CRM app the most cost-effective solution for small businesses that has low budget. Review collected by and hosted on G2.com.

I dislike about 1CRM is that it is steep learning curve. This app is not that easy to learn most specially for the new users not like the other CRM systems that is easy to navigate and learn with. Review collected by and hosted on G2.com.