--- title: 1CRM Reviews meta\_title: '1CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how 1CRM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 39 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # 1CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by 1CRM but has limited features. Are you part of the 1CRM team? [Upgrade your plan](https://my.g2.com/1crm/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! 1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. With so many CRMs available, what sort is right for you? You'll see CRMs that are limited sales & marketing CRM products, others that are good at Mass Emailing, and then some that include Order Management, Service Management, or Project Management. For businesses with up to about 250 users, the All-in-One type of CRM has proven popular - and that's where 1CRM fits in. 1CRM offers a Sales & Marketing CRM with strong Mass Email capabilities. But it also includes very comprehensive Order Management (Quotes, Invoices, Payments - as well as the Purchasing side), Service Management and Project Management. Throw in Timesheets, Expense Reports, Vacation & Sick Day tracking - and you can see why they call us an All-in-One CRM! * * * Seller [1CRM](https://www.g2.com/sellers/1crm) Discussions [1CRM Community](https://www.g2.com/products/1crm/discuss) Languages Supported Danish, German, English, French, Italian, Norwegian, Spanish, Swedish Solution Type All-in-One Overview by Michael Whitehead (President & CEO, 1CRM Systems Corp.) Show More ## Pricing Pricing provided by 1CRM. ### 1CRM Startup Edition Free ### 1CRM Enterprise Edition $34.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/1crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,106) ](https://www.g2.com/products/pipedrive/reviews) [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/1crm/competitors/alternatives) ## User Insights Average based on 39 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Jessica A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica A.") JA Jessica A. Mid-Market (51-1000 emp.) 5/11/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Useful" 5/5 What do you like best about 1CRM? What I like about 1CRM is its features that users may find helpful, including lead tracking, contact management, email marketing, sales forecasting, project management, and invoicing. These are the things we can use from this software. Review collected by and hosted on G2.com. What do you dislike about 1CRM? I don't think I have feature in 1CRM that I don't like. This software is beneficial in my job and everyday we use this software for business. So far I cannot tell where 1CRM should improve. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? I don't have any problems with this software when using this on my job. One of the advantages of 1CRM is that it offers a flexible pricing model that can accommodate businesses of various sizes and needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vanessa Marie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa Marie C.") VC Vanessa Marie C. Mid-Market (51-1000 emp.) 5/3/2023 "GREAT SOFTWARE FOR CUSTOMER MANAGEMENT" 5/5 What do you like best about 1CRM? Integration: 1CRM integrates with a range of other software solutions, such as accounting software solutions; this can help business streamline their workflows and improve their overall efficiency. Overall, 1CRM offers businesses various benefits, including customization, affordability and comprehensive features. Review collected by and hosted on G2.com. What do you dislike about 1CRM? 1CRM is a comprehensive CRM solution with wide range of benefits, there are also some potential downsides where it may not be as helpful for certain users this may includes Complexity, Limited Third-Party, Limited Support Options and Hosting Required. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? Overall: 1CRM can help businesses increase their customer engagement, sales efficiency, and productivity by providing a centralized platform to manage their customer interactions and relationships. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ana Mae B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana Mae B.") AB Ana Mae B. Mid-Market (51-1000 emp.) 4/28/2023 "Easy to use" 5/5 What do you like best about 1CRM? One of the most helpful things about 1CRM is its customizable dashboard. The software allows businesses to manage customer inquiries, issues, and support tickets all in one place, helping to ensure prompt and efficient resolution. Review collected by and hosted on G2.com. What do you dislike about 1CRM? I consider the least feature is the Learning curve: Like any comprehensive CRM software, there can be a learning curve associated with using 1CRM. It may take some time for users to become familiar with all the features and functionalities. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? Customer Service: 1CRM provides a unified platform to manage customer inquiries, issues, and support tickets. Yes, I am more productive. Yes, the business performance really increased. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 7/12/2023 "1CRM" 4.5/5 What do you like best about 1CRM? 1CRM is one of the best CRM platform that I've used so far. 1CRM is easy to use and very easy to begin with. I started very firstly at 1CRM hence it is very close to me. Review collected by and hosted on G2.com. What do you dislike about 1CRM? 1 CRM us easy to use and very easy to being at but the thing that doesn't sit well with me is the fact that 1CRM's Ecommerce Integration system I personally found it a bit hard to wrap my head around it as it was really new to me and the tearms used in it were very new to me. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? 1CRM helps with connection agents to Customers direly and easily it is really helpful as it provides custom's major issue all in one tab and easy to use. 1CRM has made the business grow as well with customers satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cathyrose E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cathyrose E.") CE Cathyrose E. Mid-Market (51-1000 emp.) 5/11/2023 "useful at Work" 5/5 What do you like best about 1CRM? What I like about this software's features is that it has lead and opportunity management, customer service and support, marketing automation, and project management. Review collected by and hosted on G2.com. What do you dislike about 1CRM? So far, I don't have any feature of 1CRM that I dislike. However, some users may find certain feature or functionalities of 1CRM less intuitive or customizable than they would like. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? So far, I did not experience any problems with the software. But by using 1CRM, businesses can centralize their customer data, track their interactions with customers, which I find it helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AK anupama k. Small-Business (50 or fewer emp.) 5/27/2023 "CRM manager for your org!" 3/5 What do you like best about 1CRM? What I like most about 1 CRM is its neat packaged solutions for marketing and sales requirements. Its decent in features and has user level access as well as team level access. Review collected by and hosted on G2.com. What do you dislike about 1CRM? There's very little not to like about 1CRM as a CRM solution fo marketing and sales. However, I am not sure if its useful in non English transaactions. Also I always wonder why its not as popular as Hubspot or Salesforce. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? 1CRM though I used it for little time offered at low pricing a whole variety of solutions that catered to both my sales and marketing needs. It also seems good on customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SN Sandhya N. Small-Business (50 or fewer emp.) 5/12/2023 "One CRM can be used as CRM and Sales tool" 4/5 What do you like best about 1CRM? We can use the 1CRM as a marketing, CRM and Sales tool; it is a smart and innovative Review collected by and hosted on G2.com. What do you dislike about 1CRM? Sometimes we are not getting actual reports. Also, dashboards are not as usual Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? One tool that can be used for marketing needs, CRM, sales Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DS Devender S. Market Operations Manager Small-Business (50 or fewer emp.) 1/9/2022 "One good and easy to use CRM for small enterprises. User friendly prices are good." 3/5 What do you like best about 1CRM? Its most appreciated feature is that it has many useful modules all in a single place, just like KIT19 CRM. It is cost-effective, and its features are all really helpful. starting from business management to customer management and also helps with tracking and managing the sales and marketing activities of staff, so overall, a good CRM Review collected by and hosted on G2.com. What do you dislike about 1CRM? Its security compliences are out of date, Service team is a bit unprofessional.and the overall U/I is a bit complex irrespective of these facts the software is good. Although the service team attend to problems quickly but still the solution is just temporary. Review collected by and hosted on G2.com. Recommendations to others considering 1CRM: If your company is in the initial stage of development and doesn't want to spend a lot managing your resources and wants a good automation software that can do it all for you from one place, you can genuinely consider it. Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? It is solving many problems like lead management, Bulk mail marketing, Billing and invoicing, Manage databases, etc., but the essential part is its sales forecasting feature that helps to forecast the sale for both this month and upcoming months Review collected by and hosted on G2.com. Show More 1/27/2022 Validated ReviewerIncentivizedSource: G2 invite ![Kshitij B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kshitij B.") KB Kshitij B. CA Articleship Mid-Market (51-1000 emp.) 10/14/2021 "Great software for customer management" 4.5/5 What do you like best about 1CRM? it is very user friendly, it helps me save time, and it has excellent features for customer data management Review collected by and hosted on G2.com. What do you dislike about 1CRM? there is update problems, the mailing feature is limited, and also it is dependent on third party. Review collected by and hosted on G2.com. Recommendations to others considering 1CRM: great software for data and customer management Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? data management, customer relation management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AS Abhishek S. developer Small-Business (50 or fewer emp.) 3/21/2021 "great software for customer management" 4.5/5 What do you like best about 1CRM? it is an easy to use and very suitable software for my business. the pricing of the software is really good and is very beneficial for small and medium organizations like ours. Review collected by and hosted on G2.com. What do you dislike about 1CRM? the updates for software are probably not very well tested, we get issues after every update. Review collected by and hosted on G2.com. Recommendations to others considering 1CRM: the support is not very good, otherwise it is good Review collected by and hosted on G2.com. What problems is 1CRM solving and how is that benefiting you? customer management, invoicing, marketing management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about 1CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about 1CRM ](https://www.g2.com/products/1crm/discussions/new) ![Vivek R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek R.") VR Vivek Rewatkar • Last activity over 4 years ago What is the scope of future development ? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/33775-what-is-the-scope-of-future-development) GU Guest User What is 1CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-1crm-used-for) [ View all Discussions ](https://www.g2.com/products/1crm/discuss) ## Pricing Options Pricing provided by 1CRM. ### 1CRM Startup Edition Free ### 1CRM Enterprise Edition $34.00 1 User Per Month ### Startup+ Edition $20.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/1crm/pricing) ##### ##### 1CRM Features Platform User, Role, and Access Management Output Document Generation Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Campaign Management Lead Management Customer Support Case Management Customer Support Portal Support Analytics [ View More Features ](https://www.g2.com/products/1crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [What platform supports multi-source log aggregation?](https://www.g2.com/discussions/what-platform-supports-multi-source-log-aggregation)[Best customer service automation tools for small businesses](https://www.g2.com/discussions/what-is-the-best-customer-service-automation-tool-for-small-businesses)[Is there an FSM platform that delivers a clear return on investment without needing expensive customization or consultants to get started?](https://www.g2.com/discussions/is-there-an-fsm-platform-that-delivers-a-clear-return-on-investment-without-needing-expensive-customization-or-consultants-to-get-started) [What is the best tool for managing listings across multiple locations?](https://www.g2.com/discussions/what-is-the-best-tool-for-managing-listings-across-multiple-locations)[What application shielding platforms offer runtime protection that deploys quickly with minimal integration effort for a startup or small team?](https://www.g2.com/discussions/what-application-shielding-platforms-offer-runtime-protection-that-deploys-quickly-with-minimal-integration-effort-for-a-startup-or-small-team)[Pros and Cons Details](https://www.g2.com/products/1crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)