--- title: 1CRM Reviews meta\_title: '1CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how 1CRM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 39 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# 1CRM Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by 1CRM but has limited features.  
  
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1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere. With so many CRMs available, what sort is right for you? You'll see CRMs that are limited sales & marketing CRM products, others that are good at Mass Emailing, and then some that include Order Management, Service Management, or Project Management. For businesses with up to about 250 users, the All-in-One type of CRM has proven popular - and that's where 1CRM fits in. 1CRM offers a Sales & Marketing CRM with strong Mass Email capabilities. But it also includes very comprehensive Order Management (Quotes, Invoices, Payments - as well as the Purchasing side), Service Management and Project Management. Throw in Timesheets, Expense Reports, Vacation & Sick Day tracking - and you can see why they call us an All-in-One CRM!

* * *

Seller
[1CRM](https://www.g2.com/sellers/1crm)
Discussions
[1CRM Community](https://www.g2.com/products/1crm/discuss)
Languages Supported

Danish, German, English, French, Italian, Norwegian, Spanish, Swedish

Solution Type

All-in-One

Overview by
Michael Whitehead (President &amp; CEO, 1CRM Systems Corp.)

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## Pricing

Pricing provided by 1CRM.

### 1CRM Startup Edition

Free

### 1CRM Enterprise Edition

$34.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/1crm/pricing)

## Top-Rated Alternatives

[

 ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)")

Agentforce Sales (formerly Salesforce Sales Cloud)

4.4/5(25,873)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

[

 ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive")

Pipedrive

4.3/5(3,105)

](https://www.g2.com/products/pipedrive/reviews)

[

 ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub")

HubSpot Marketing Hub

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[
View All Alternatives
](https://www.g2.com/products/1crm/competitors/alternatives)

## User Insights

Average based on 39 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

KP

Karthick P.

GTM Manager

Small-Business (50 or fewer emp.)

1/28/2026

"Easy Sales & Lead Management with Hassle-Free Implementation"

4/5

What do you like best about 1CRM?

Easy to manage sales and lead management process with hassle free implementation process

Good customer support and case management and with high customizable options Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

user interface feels outdated and Initial cost often requires more technical knowledge to setup and automation process is also not powefull Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Fragmented business systems all process like CRM. project management and support system all are controlled in one platform which really helps boost sales Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Sayali L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sayali L.")
SL

Sayali L.

Sales Manager /SEO Executive

Small-Business (50 or fewer emp.)

5/28/2025

"All-in-One Tool for Managing Clients and Campaigns"

4.5/5

What do you like best about 1CRM?

What I like best about 1CRM is that it brings everything into one place — client details, sales, marketing campaigns, and support. As a digital marketing agency, it saves us time switching between tools and helps us stay organized with custom dashboards and project tracking. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

What I dislike about 1CRM is the user interface — it feels a bit outdated compared to modern tools. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Helping us solve the problem of scattered client data. Before, we used separate apps for project management, CRM, and support. Now, everything is in one place — from lead tracking to campaign progress and client communication. This saves us time, keeps our team aligned, and helps us deliver better service to our clients. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Rajesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh M.")
RM

Rajesh M.

Affiliate Manager

Small-Business (50 or fewer emp.)

9/30/2025

"One platform many solution"

4.5/5

What do you like best about 1CRM?

in One platform many solution like crating the budget monitoring the task creating invoices. communicating with customers easily. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

When companies use 1CRM with a large customer database, complicated workflows, or many reports, the system can slow down. Please update User interface its look outdated Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

It helped a lots for boost our sales. It has awesome option to do the task like managing projects and creating invoices communicate the customers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/30/2025

"Great CRM for our small business"

4.5/5

What do you like best about 1CRM?

we were looking for an easy to use CRM for small business and this has been exactly what we're looking for. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I had to wait for the account to get set up when we initially onboarded but that's pretty minor. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Keep our customer relations organized. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Kayleen T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayleen T.")
KT

Kayleen T.

Sales Agent

Small-Business (50 or fewer emp.)

7/24/2025

"AMAZING"

5/5

What do you like best about 1CRM?

i LIKE THAT I CAN LOAD ALL OF MY INFORMATION THERE WITHOUT ANY HASSLE , IT ALSO STORES ALL OF MY IMPORTANT INFORMATION SO IT DOES NOT GET LOST. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I DISLIKE THAT I CANNOT USE THE LEADS ON IT . Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

I CAN TRACK ALL MY INFORMATION Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Gunjan U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gunjan U.")
GU

Gunjan U.

Senior Manager - Global Rights & Royalties

Enterprise (\> 1000 emp.)

2/21/2024

"OneCRM Review"

4.5/5

What do you like best about 1CRM?

OneCRM tool is a great tool to manage multiple customer queries. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

There is a limited scope of enhancement of features that may be helpful for better customer query management. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

OneCRM has helped in managing customer queries in a efficient manner and the reports and dashboard which are available in OneCRM are very helpful with data insights. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Zaid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaid A.")
ZA

Zaid A.

Account Manager

Enterprise (\> 1000 emp.)

4/2/2024

"a good CRM to have"

3/5

What do you like best about 1CRM?

The contacts and lead section are really good. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

reporting is a bit tricky and could be made better Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

They have really good segmentation which helps keep track of coming leads Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing")
AP

Verified User in Publishing

Mid-Market (51-1000 emp.)

2/16/2024

"1CRM review"

4.5/5

What do you like best about 1CRM?

One tool to manage multiple customers and other related tasks Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Low scope of enhancement and not a good customer support Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

CRM has benefitted me and my team with better management of our customers and at the same time reports helped in presenting the progress and identification of areas of improvement Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Jonna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonna B.")
JB

Jonna B.

Mid-Market (51-1000 emp.)

5/9/2023

"Convenient to use"

5/5

What do you like best about 1CRM?

Contact Management: 1CRM allows you to keep track of all your customer interactions in one place, including emails, calls, meetings, and more. This helps you stay organized and responsive to your customers' needs. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

Complexity: 1CRM can be complex to set up and use, especially for small businesses or those with limited technical expertise.Mobile app: While there is a mobile app available for 1CRM, it may not be as robust as the desktop version and may not offer all the features that some businesses need for on-the-go customer management. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

Lack of centralized customer data: 1CRM provides a centralized database for storing customer information and interactions, which helps businesses to keep track of customer data in a more organized and efficient manner. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Beathany A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beathany A.")
BA

Beathany A.

Mid-Market (51-1000 emp.)

5/8/2023

"The Most convenient and User Friendly App"

5/5

What do you like best about 1CRM?

The app is user-friendly. It is appreciated app that has flexibility, functionality of the 1CRM. Also 1CRM app the most cost-effective solution for small businesses that has low budget. Review collected by and hosted on G2.com.

What do you dislike about 1CRM?

I dislike about 1CRM is that it is steep learning curve. This app is not that easy to learn most specially for the new users not like the other CRM systems that is easy to navigate and learn with. Review collected by and hosted on G2.com.

What problems is 1CRM solving and how is that benefiting you?

The problem that 1CRM is solving is the disorganized customer data. It helps and benefits in a way that allows business to organize their customer data in one place. It benefits us users by helping to manage customer relationships better and improving sales and marketing activities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about 1CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about 1CRM
](https://www.g2.com/products/1crm/discussions/new)

GU

Guest User

What is 1CRM used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-1crm-used-for)

 ![Vivek R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek R.")
VR

Vivek Rewatkar
•
Last activity over 4 years ago

What is the scope of future development ?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/33775-what-is-the-scope-of-future-development)

[
View all Discussions
](https://www.g2.com/products/1crm/discuss)

## Pricing Options

Pricing provided by 1CRM.

### 1CRM Startup Edition

Free

### 1CRM Enterprise Edition

$34.00

1 User Per Month

### Startup+ Edition

$20.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/1crm/pricing)

##### 
##### 1CRM Features

Platform

User, Role, and Access Management

Output Document Generation

Sales Force Automation

Contact & Account Management

Partner Relationship Mgmt. (PRM)

Opportunity & Pipeline Mgmt.

Marketing Automation

Campaign Management

Lead Management

Customer Support

Case Management

Customer Support Portal

Support Analytics

[
View More Features
](https://www.g2.com/products/1crm/features)

##### Categories on G2

[CRM](https://www.g2.com/categories/crm)[Marketing Automation](https://www.g2.com/categories/marketing-automation)

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