---
title: 12Return Reviews
meta_title: '12Return Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 12Return works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-17'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# 12Return Reviews
**Vendor:** 12Return  
**Category:** [Returns Management Software](https://www.g2.com/categories/returns-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About 12Return
12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform streamlines the inflow of product returns from customers and the redeployment of returned products.




## 12Return Reviews
  ### 1. 12Return

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patric B. | Customer Support Manager Pro Benelux, Consumer Electronics, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2015

**What do you like best about 12Return?**

Good party to work with. Open to discussion for future enhancements

**What do you dislike about 12Return?**

You have to check the system actively.
Should be a great if the systems sends warnings for open issues.

**What problems is 12Return solving and how is that benefiting you?**

We had no overview over incoming Returns and the status of the settlement. We do have this now.

**Official Response from Stef de Bont:**

> We have listened to our customers and we understand the request for pro-active alerting.

We have launched Return Insights which provides insights in 3 area's:

1. Operational visibility (process alerting)
2. Operational performance
3. Business intelligence

Please have a look at: http://12return.com/product/return-insights/


## 12Return Discussions
  - [What is 12Return used for?](https://www.g2.com/discussions/what-is-12return-used-for)
  - [Do you support US based companies](https://www.g2.com/discussions/do-you-support-us-based-companies) - 1 upvote

- [View 12Return pricing details and edition comparison](https://www.g2.com/products/12return/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A28%3A44+-0500&secure%5Bsession_id%5D=3636c0d6-c9f6-4c5b-a555-bd65dc4bb0fd&secure%5Btoken%5D=ffce196e6003d1264e53f6243da7de20d25f5ba07681c5af4b33a90ac53e37d0&format=llm_user)

## 12Return Features
**Integrations**
- E-Commerce
- WMS
- Accounting Integration
- OMS

**Tracking**
- Shipping
- Inventory
- Freight Shipping
- Air Shipping
- Ground Shipping

**Transactions**
- Exchange
- Approvals
- Refund
- Credit

**Additional Functionality**
- Driver Management
- AI Copilot
- Reporting/Analytics
- Resource Management
- Quality Control
- Warrant Tracking
- Generative AI
- Alerts/Notifications
- Refund Management
- Order Tracking
- Vendor Management
- Inventory Management
- Traceability
- Barcoding/RFID
- Route Optimization
- Self Service Portal
- Customer Portal
- Payment Processing
- Shipping Management
- Repair Management
- API
- Field Reporting
- Label Printing
- Supply Chain Management
- Warehouse Management
- Asset Tracking
- Refund Opportunity Identification

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