---
title: 123ORM Reviews
meta_title: '123ORM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 123ORM works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# 123ORM Reviews
**Vendor:** 123ORM  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About 123ORM
123ORM.com sends out an email survey to the new customers which asks them if they're happy or unhappy with the services they just received from the business.




## 123ORM Reviews
  ### 1. Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siphokazi H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about 123ORM?**

We receive feedback from guest's regarding their restaurant experience and complaints, compliments timeously, its funky, vibrant and fresh

**What do you dislike about 123ORM?**

Little advertising is done to organisations, more people need to be informed and awareness needs to be shared about it

**What problems is 123ORM solving and how is that benefiting you?**

Solves complaints, restores bad experiences and turns it into memorable ones . Restaurant improves on service as well. We get positive reviews after that



- [View 123ORM pricing details and edition comparison](https://www.g2.com/products/123orm/reviews?open_modal_url=%2Fproducts%2F123orm%2Fwishlists%3Fhost_path%3D%252Fproducts%252F123orm%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-10+22%3A10%3A08+-0500&secure%5Bsession_id%5D=760276a5-f995-4e09-94b1-67de671f9b31&secure%5Btoken%5D=77145e602d38c3f7652e38d5f6afd3ffa54de4fef7e4259166d3f371b7173107&format=llm_user)

## 123ORM Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top 123ORM Alternatives
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